Every review we hold for the Headington office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookHow they treat staff and can fire their staff when they have been told medically and by government rules to self isolate due to illness.
To then have a call From manager to fire them!
Which this member of staff previously offered to work from home !
Absolutey disgusting and to kick somebody down when poorly as well!
Shame on you!!
Julie · 19 March 2020
Agent replied
Dear Ms Viret,
We are sorry to hear of your experience of Chancellors. Naturally, it would be unfair for us to comment on individual cases and therefore we wouldn’t be able to discuss this individual incident publicly, however if you wish to discuss t…See more
★★★★★ 5/5
FacebookI would really like to thank Lauren, David and Susannah at the Chancellors Group for an amazing job - in finding my new home in the UK. Great service - always going the extra mile. Thank you so much and I couldn’t have been happier with my new apartment.
Ole · 22 September 2017
★★★★★ 5/5
GoogleMy husband and I recently purchased a property through Chancellors, Headington, and the service was brilliant. Particular mention must be made to Oliver Heather who made the process run extremely smoothly from beginning to end. The service provided was 5*. Thank you Oliver and the team.
Sandra · 28 July 2019
★★★★★ 5/5
GoogleIf you are looking for a high-caliber professionals who act swiftly to get the job done; look no further.
Ali Chaudhary; thank you very much for your professionalism and fast responses at all points needed to find us our new home. You did an excellent job!
Dr. MW
Email · 29 July 2022
Agent replied · 29 July 2023
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
★★★★★ 5/5
FacebookMyself and my husband have been dealing with Lauren Perks and cannot recommend her enough, she has been the most helpful and very forthcoming with information we needed. She has kept us in the loop all the time. We really appreciate everything she is doing for us. Thanks Lauren.
Sue · 31 October 2016
★★★★★ 5/5
GoogleBig thank you to Nathan Tan and Victoria Cook. They both were really helpful and approachable during the whole process of finding an apartment and then dealing with the documents. The paperwork took just couple of days to be processed. And the service provided was really great, thank you!
Beata · 30 July 2016
★★★★★ 5/5
GoogleThe service was really professional and made my life so easy. Angela Lessani was particularly helpful and explained every step along the way. I was selling my house from overseas and it was great to know that I could trust them to manage it for me!
Caroline · 15 March 2019
★★★★★ 1/5
GoogleJust disgusting. Sppointment cancelled without a call or email. They play dumb when called. Not the first time it happens, surely the last. Seems they are not interested on renting the properties. People are busy and it is totally disrespectful this kind of behaviour
Opti · 14 December 2022
Agent replied
Hi Opti, thank you for taking the time to get in touch, after reviewing your comments, we could not find anybody on our system with your name. If you believe this to be an error, please email directors@chancellors.co.uk who will be more than happy to help. Many thanks.
★★★★★ 5/5
GoogleIf you are looking for a high-caliber professionals who act swiftly to get the job done; look no further.
Ali Chaudhary; thank you very much for your professionalism and fast responses at all points needed to find us our new home. You did an excellent job!
Dr. MW
VIRTUAL · 17 June 2022
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
★★★★★ 5/5
FacebookI have rented my property via Chancellors for a few years and want to thank Liz Way for managing the various tenants. She is very helpful and professional with everything that needs to be done. Liz always remains polite, efficient and offers great support and service....thank you again!
Renee · 26 October 2016
★★★★★ 5/5
GoogleExcellent service from Ronald, he made our purchase experience very pleasant. Would highly recommend!
Beth · 19 October 2024
Agent replied · 25 October 2024
Thank you for leaving us this great review Beth, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleOliver is suepr nice and helpful. Highly recommended!
Lena · 19 December 2020
Agent replied
Thank you Lena for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleTiago has shown great customer service. He is very kind, reliable, prompt and professional. He goes above and beyond his job. Overall, we are very pleased with him and we are very grateful. Thanks, Tiago. 🙏🏽 …
Mariella · 30 May 2023
Agent replied · 29 July 2023
Thank you for this wonderful review Mariella. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 1/5
FacebookHorrendous experience in Wycombe. Especially during Covid but even before. The team are really unhelpful, do not listen, and even if you are entitled to help legally they delay it because they work for the landlord who tends to be a big company or corporation with no empathy. Honestly just avoid this company save yourself the grief.
Elizabeth · 23 June 2020
Agent replied
I wish we had looked at this review before we had any dealings with them. Had a very similar experience in Leominster branch. Lettings manager lied to us on many an occasion & was totally unreliable
★★★★★ 5/5
GoogleI've been looking to buy for a couple of months and in this very tricky market I know I can rely on Kayleigh and Tierney to be prompt, efficient and courteous in organising viewings and responding to queries. Thank you.
MS · 12 February 2023
Agent replied
Thank you MS S for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant team.
★★★★★ 5/5
GoogleThe customer service at your agency was on a high level. Many thanks to Katherine Yates, which really helped us with looking for the property. I can truly recommend her if you want to find a proper house for you family etc.
Many thanks, Chancellors.
Pawel
Pawel · 30 July 2016
★★★★★ 4/5
GoogleI bought two houses with Chancellors and sold one. Their professionalism has been always remarkable. Not something I'd say was wide spread in the industry. Special mention to Joe Brayne who has been extremely relaible all the way and really committed to deliver on his promises.
Benoit · 31 July 2014
★★★★★ 5/5
FacebookA big thankyou to Sophie Taylor for your great service. Finding a property when I was out of the country is never easy. Sophie was very helpful (and patient I might add) and clear with instructions on what needed to be done. Thankyou !!
Michele · 28 February 2018
★★★★★ 1/5
GoogleWorst agent ever!!! They are constantly unavailable and don’t even bother to tell you that the property is gone. So you have to call over and over again just to reach the right person and find out whether you should set off before the viewing.
HM · 17 June 2022
Agent replied
Hello, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookThank you to Brian Lane who was really helpful. Very professional and knowledgeable
Maggie · 7 December 2016
Agent replied
Thank you for the kind words Maggie. Glad to be of help
★★★★★ 5/5
FacebookI recently bought a flat through Chancellor in Sunbury.
Many thanks to Karl Mchugh and his colleaguyes for their professional services.
The purchase took longer than I expected but Karl and his colleagues were very helpful and kept me assured and appraised throughout the process.
Saori · 28 November 2016
★★★★★ 5/5
GoogleExcellent, friendly and efficient service!
Wasim did a fantastic job of finding me my dream property within my budget that met all my criteria. I would highly recommend Chancellors to anyone looking to purchase a property because Wasim definitely made the entire process smoother.
Saiba · 29 July 2022
Agent replied · 29 July 2023
Thank you for leaving us this great review Saiba, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
FacebookMade an enquiry on a few viewings recently and dealt with Louise who was a great help. She took away all the stress and did a great job of staying on top of things. Very keen to satisfy, very professional and always comes back quickly.
Charlie · 2 November 2016
★★★★★ 5/5
GoogleFirst class reception at Headington branch both on phone and anytime I worked up to the office. Lulli, Tiago and Jonathan you guys are good at what you do. Chancellor’s staffs are the best and I will chose chancellors again and again
Otunba · 15 October 2022
Agent replied
Hi Otunba, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
