Trusted Agent profile · Headington · Oxfordshire

Andrews Estate Agents reviews in Headington

4.5

★★★★★ Excellent

256 reviews across 1 platform

101 London Road, Headington, Oxfordshire, OX3 9AE

Part of Andrews, see every office.

Andrews's office in Headington, Oxfordshire, at 101 London Road, is rated 4.5 out of 5 across 256 reviews on 1 platform, including 256 Google reviews rated 4.5.

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4.5 / 5

256

Reviews on Google

This office

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Reviews

Every review we hold for the Headington office, from every platform, shown as written. First names only.

5/5

Google

Anisa was absolutely fantastic from start to finish! Super helpful, professional, and always quick to respond. She made the whole process smooth and stress-free. Highly recommend!

Kasia · 20 May 2025

Agent replied · 20 March 2026

Hi Kasia, thank you for your wonderful feedback! We're thrilled to hear Anisa made your experience smooth and stress-free. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake

5/5

Google

Jennie was so lovely and friendly. She provided us with all the information and was really knowledgable on the property.

Rachel · 20 July 2025

Agent replied · 20 March 2026

Thank you, Rachel, for your wonderful feedback! We're thrilled to hear Jennie provided such a positive experience. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa

5/5

Google

Myself and my partner have rented a property though andrew’s and the service we have received has been incredible. We dealt with Anisa who has been really helpful throughout!

T · 20 March 2025

Agent replied · 10 December 2024

Thank you. We're very happy to hear you had such a positive experience with Andrews and Anisa. Your kind words mean a lot to us.

5/5

Google

Sammi is very professional, good communication and easy process.

Vinicius · 14 October 2025

Agent replied · 13 November 2025

Thank you, Vinicius, for your wonderful feedback! We're thrilled to hear that Sammi provided you with a professional and smooth experience. Your satisfaction is our priority, and we appreciate your support. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

Jennifer was so welcoming when showing us around one of the lower road properties. So friendly and informative about anything we wanted to know!

Lorraine · 20 April 2025

Agent replied · 20 March 2026

Thank you, Lorraine, for your wonderful feedback! We're thrilled to hear that Jennifer made your experience enjoyable and informative. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa

3/5

Google

Appointed Andrews to sell my flat. The initial contact was brilliant but that person moved away. Then I had series of Andrews sales consultants who interfered with the sales process but added no value to it. Used Andrews conveyancing solicitors, Taylor-Rose and they were absolutely brilliant. Successfully sold.

Kingi · 20 December 2025

Agent replied · 20 March 2026

Dear Kingi, thank you for your feedback. We're glad to hear you successfully sold your flat and appreciated our conveyancing solicitors. We apologize for any disruptions during the sales process and will work to improve. Your insights are invaluable to us. Best regards, Andrews Headington.

5/5

Google

Jenny was absolutely brilliant on the phone with getting us in for a viewing! Cannot fault her, very knowledgeable and helpful.

Natalie · 20 April 2025

Agent replied · 20 March 2026

Thank you, Natalie, for your wonderful feedback! We're thrilled to hear Jenny provided such excellent service. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you further! Best wishes , Lisa

5/5

Google

I have been letting a property through Andrew’s Headington for almost two decades now, and have only had good experiences. I am very grateful for all that the current and previous team have done to look after the place, manage tenancies, select appropriate tenants, and provide guidance on how to maintain the property. Highly recommended, thank you

Sadat · 20 August 2025

Agent replied · 20 March 2026

Dear Sadat Edroos, Thank you for your kind words and for trusting us with your property for nearly two decades. We're thrilled to hear about your positive experiences. Your recommendation means a lot to us. We're here to continue providing the best service possible. Best wishes , Lisa

5/5

Google

Super positive experience so far, referencing process has been very straight forward! Anisa has been communicative and very friendly - thank you!

Stephanie · 20 March 2025

Agent replied · 23 October 2024

Thank you, Stephanie! We're thrilled to hear about your positive experience. Anisa will be delighted to know her efforts are appreciated. If you need anything else, we're here to help!

5/5

Google

Thanks to Ida Mueller for her professionalism and kindness. One of the best sales consultants we have ever seen!

Tymur · 20 April 2025

Agent replied · 20 March 2026

Thank you, Tymur, for your wonderful feedback! We're thrilled to hear about your positive experience with Ida Mueller. Your satisfaction is our priority, and we appreciate your kind words. Best wishes, Jake

5/5

Google

I had a very positive experience with Andrew’s Estate Agents during the sale of my apartment. The team demonstrated a high level of professionalism throughout the entire process and were consistently proactive in their approach. …

Joe · 22 February 2026

Agent replied · 20 March 2026

Thank you, Joe, for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction and recommendation mean a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Lisa

5/5

Google

I haven't spoken with someone from Andrews for many years, and forgot just how amazing they are. Thank you Jennie

Laura · 20 March 2025

Agent replied · 11 January 2025

Hi Laura, thank you for your wonderful review! We're thrilled to hear you had a great experience with Jennie. It's always a pleasure to reconnect with valued customers like you. Best wishes, Jake

5/5

Google

As tenants, we’ve had a really positive experience with Andrews, particularly the Headington branch. The whole team has been professional, friendly, and easy to deal with throughout our tenancy. …

Sofia · 22 March 2026

Agent replied · 20 March 2026

Dear Sofia, Thank you for your wonderful feedback! We're thrilled to hear about your … More

5/5

Google

We recently purchased our home through Andrews and were particularly impressed with Becca. She was always very responsive and handled any inquiries professionally. We would definitely recommend her as an estate agent!

Summer · 20 February 2026

Agent replied · 20 March 2026

Thank you, Summer, for your wonderful feedback! We're thrilled to hear about your positive experience with Becca. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Enjoy your new home!

5/5

Google

Andrews are professional, considerate, caring and competent - a five-star service.

Stephanie · 22 July 2026

Agent replied · 22 August 2026

Dear Stephanie , Thank you for your wonderful review! We're thrilled to hear you found our service professional and caring. Your feedback motivates us to continue delivering exceptional service. We truly appreciate your support and look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Big thank you to Anisa. Great lady really helpful with everything to get our new flat.

Patty · 20 March 2025

Agent replied · 20 March 2026

Hi Patty, thank you for your wonderful feedback! We're thrilled to hear Anisa was so helpful in your flat search. We appreciate your 5-star rating and are always here to assist you. Best wishes, Jake

5/5

Google

Jennie and Thomas , have been fantastic with all there kindness , my constituent has a had a stressful time after the property had been sold that she was renting, and the team have help me as as District Councillor guide my Constituent through move and leaving the property we are very grateful, Kind Regards Jane Doughty West Oxfordshire District Cllr.

Jane · 20 April 2025

Agent replied · 20 March 2026

Dear Jane, thank you for your kind words and for recognizing Jennie and Thomas's efforts. We're delighted to have assisted your constituent during this transition. Your feedback is greatly appreciated. Best wishes, Jake

5/5

Google

Anisa was incredibly helpful and professional from the outset. Despite a miscommunication on my end, she continued to go the extra mile and negotiated on my behalf for the property to suit my needs. 5*

George · 22 May 2024

Agent replied · 21 June 2024

Hi George, thank you for taking the time to write a lovely five star review. Amazing to see Anisa has been so helpful to yourself and even went above and beyond. Thanks for sharing your experience and all the best, Laura.

5/5

Google

Recently sold our house and the service the team provided was excellent, they made the whole process feel so much easier.

Craig · 17 April 2026

Agent replied · 22 April 2026

Thank you, Craig, for your kind words and perfect rating! We're thrilled to hear that our team made your home-selling process easier. Your feedback means a lot to us. Best wishes in your new home!

5/5

Google

Andrews provided a great all round service. Grace looked after my property, introducing her relevant colleagues as required, arranging viewing, referencing, inventory etc, which has led to a very satisfactory let. Great no nonsense service.

Tony · 21 August 2026

5/5

Google

Jennie was absolutely brilliant, so helpful and positive! Thank you very much.

Scarlet · 20 March 2025

Agent replied · 23 November 2024

Thank you, Scarlet! We're thrilled to hear Jennie was so helpful and positive. Your kind words mean a lot to us! Best wishes, Jake

5/5

Google

We at Talmage's appreciate Andrews business along with their polite, efficient and helpful approach to our dealings with them. Its a pleasure doing business with them. Thank you and keep up the good work!

Talmages · 20 December 2025

Agent replied · 20 March 2026

Thank you, for your kind words and perfect rating! We're thrilled to hear about your positive experience with us. It's a pleasure working with you, and we look forward to continuing our successful partnership.

4/5

Google

Great experience and great staff, especially compared to experience with other agencies in the area (supposedly rated higher). Special thanks to Joanne for going out of her way letting us view the property a second time over a weekend to take measurements in the unfurnished property so that we could order adequate furniture in advance of moving in. Special thanks to Liz as well, a very attentive and proactive property manager. Dropping a star for a few reasons: * We were not told some important information about the property. For instance, we only found out AFTER moving into the property that the gas fireplace was assessed as unsafe and disconnected without any possibility to reconnect it, for safety reasons. * Typos / mistakes in the inventory were not corrected after multiple emails and calls. For instance, a contractor showed up thinking they had two thermostatic radiator valves to fix instead of 3 after Liz confirmed to me over the phone that she had amended the invoice for 3 valves. * Lack of follow up on inventory issues. It is over two weeks now since Liz said she would hire a contractor to address a number of items that we listed to her in an email, and we haven't heard back about those items. In her defence, other items have been addressed in that time. Overall, like I wrote at the start, still the best and friendliest experience that we've had since we rent in the area!

Kevin · 31 March 2023

5/5

Google

Absolutely brilliant work from Andrews. The process was happening right at a very difficult time in my life and Jennie from Andrews was incredibly understanding and patient and empathetic and really soldiered on to help the situation. Very very happy with my experience.

Jack · 14 September 2025

Agent replied · 13 November 2025

Hi Jack, thank you so much for your review and kind words! It’s great to hear about your positive experience with our Headington branch.

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