Every review we hold for the Headington office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleHappy with their service. Jennifer was our letting agent, she handled everything so well where she was reachable for all our queries and made us feel comfortable in asking any doubts we had. Thank you team andrews :)
Mohammed · 20 July 2025
Agent replied · 20 March 2026
Thank you, Mohammed, for your kind words and positive feedback! We're thrilled to hear that Jennifer provided excellent service and made you feel comfortable. Your satisfaction is important to us, and we appreciate your support. If you have any further questions, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleI had a great experience with Andrew’s.. Anisa was very helping from the very beginning she took time to understand my needs and preferences when looking for a place, making the process smooth sailing. I highly recommend Anisa to anyone looking to rent a property.
Miriam · 20 April 2025
Agent replied · 20 March 2026
Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Anisa. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleSammi at Andrews Headington has been fantastic throughout. From the very beginning, Sammi demonstrated outstanding responsiveness, always quick to reply and proactive in addressing any concerns. He’s a true problem solver, consistently …
Pinkesh · 22 August 2025
Agent replied · 20 March 2026
Thank you, Pinkesh, for your wonderful feedback! We're thrilled to hear about your positive experience with Sammi. Your kind words motivate us to continue delivering exceptional service. We appreciate your recommendation and look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleWhen I telephoned Andrews sales branch in Headington to enquire about a property they had on the market, I was really impressed with how informative and enthusiastic they were about the property and also suggested other alternatives that may be of interest to me. It made me feel very confident about dealing with them.
Jayne · 16 April 2026
Agent replied · 22 April 2026
Hi Jayne, thank you for your wonderful feedback! We're thrilled to hear you had a positive experience with us. Your confidence in us is greatly appreciated, and we're here to assist you with any future property needs. Best regards, Andrews Headington.
★★★★★ 5/5
GoogleOur property has been fully managed by Andrews for more than a decade. We feel reassured by the whole team at Headington. We had been dealing with Julie Calver and Elizabeth Taylor in the past years and have done a fantastic job. Most recently we have dealt with Sammy and Anisa which have been most helpful in our recent letting.
Bask · 19 August 2024
Agent replied · 26 August 2024
Thank you, Bask. We're thrilled to hear about your positive experience with Julie, Elizabeth, Sammy, and Anisa. Your trust over the past decade means a lot to us.
★★★★★ 5/5
GoogleWe have been very pleased with the Lettings service that staff at Andrews have provided. Anisa has been excellent, she is very efficient, supportive and polite. I would also like to thank Julie for all her support over the years. Great job Anisa and Julie.
Iti · 20 March 2025
Agent replied · 23 October 2024
Hi Iti, Thanks so much for your feedback about the lettings service you've experienced with Anisa and Julie.
★★★★★ 5/5
GoogleBecca Copelin did a fantastic job. She took over quite a protracted sale and really revived the energy of it, taking on board the outstanding issues and pro-actively discussing with the relevant parties to come to an agreement that everyone was happy with. She is very responsive to emails and phone calls and takes on board points raised.
Irene · 20 February 2026
Agent replied · 20 March 2026
Thank you, Irene, for your wonderful feedback! We're thrilled to hear about your positive experience with Becca. She is indeed a valuable asset to our team. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleJenna Bugler is simply amazing, so knowledgeable and extremely helpful. A credit to the company.
T · 21 August 2026
★★★★★ 5/5
GoogleJust wanted to thank Jennifer Jones at Andrews Headington office for always being so helpful. We let a property through Andrews and she always replies so quickly to any queries and always manages to resolve any issues.
Joanne · 20 April 2025
Agent replied · 20 March 2026
Thank you, Joanne, for your kind words and 5-star rating! We're thrilled to hear about your positive experience with Jennifer. Your satisfaction is our priority, and we're glad she could assist you effectively. We appreciate your feedback and look forward to serving you again. Best wishes, Jake
★★★★★ 5/5
GoogleJust wanted to say how supportive Jennie was over the last few weeks; when I was panicking about paperwork e.t.c. she was brilliant and couldn't have been more helpful.
Laura · 20 July 2025
Agent replied · 20 March 2026
Hi Laura, thank you for your wonderful feedback! We're thrilled to hear Jennie was able to support you so effectively. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleJoe at Andrews (Headington) has been excellent throughout my five-year tenancy. He and the team were always responsive and professional whenever anything needed repairing, and communication was clear and prompt during the end-of-tenancy process as well. Thank you for all your help.
Mengyun · 26 May 2026
Agent replied · 23 June 2026
Dear Mengyun ,
Thank you for your wonderful review! We're thrilled to hear about your positive … More
★★★★★ 5/5
GoogleI am extremely satisfied with the service I received from Ida Mueller, Senior Sales Consultant at Andrews, who supported me throughout the purchase of my first property. The home buying process can be overwhelming, but Ida was exceptional …
Yolande · 20 March 2025
Agent replied · 23 October 2024
Thank you, Yolande! We're thrilled to hear about your positive experience with Ida. Your kind words mean a lot to us. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe had a very good experience with Andrews property management team. Jennifer Jones and Sammi Safi were incredibly helpful, guiding us through the entire process with expertise and patience. They took the time to answer all our questions …
Bensalah · 20 March 2025
Agent replied · 23 October 2024
Thank you, Bensalah! We're thrilled to hear about your positive experience with Jennifer and Sammi. Your kind words about their professionalism and support mean a lot to us.
★★★★★ 5/5
GoogleI registered with Andrew’s so I could be sent properties in Headington. The time they took going over all their properties and the nearest amenities and bus routes helped me better understand the areas that would work best for me. I …
Pat · 22 May 2026
Agent replied · 23 June 2026
Dear Pat,
Thank you for your wonderful review! We're thrilled to hear our team was able to … More
★★★★★ 5/5
GoogleI just sold my house with Andrews and wanted to share my positive experience. All the staff I interacted with were incredibly helpful. They compiled the sales brochure efficiently and got the house up onto sales sites very quickly. They …
Joanna · 22 May 2026
Agent replied · 23 June 2026
Thank you, Joanna, for your wonderful feedback! We're thrilled to hear about your positive experience with our team. It's great to know we could assist you effectively throughout the process. Your recommendation means a lot to us. Best wishes in your new chapter , Lisa
★★★★★ 5/5
GoogleI used Andrews to manage the letting of my property and was consistently impressed with their professionalism and responsiveness. Throughout the tenancy, the team was helpful and communicative, making the process of being a landlord much smoother.
Although I eventually had to stop using their services due to cost, I really appreciated the support I received, particularly from Joseph Fairman, who went above and beyond to assist me when the tenancy came to an end. They provided invaluable help in navigating the process of recovering costs through the tenant’s deposit, handling the situation efficiently and with great care.
Zahra · 27 May 2025
Agent replied · 20 March 2026
Thank you, Zahra, for your kind words and for choosing Andrews Headington. We're thrilled to hear about your positive experience with our team, especially Joseph. Your feedback is invaluable, and we’re grateful for your trust in us. Wishing you all the best in the future , Lisa
★★★★★ 1/5
GoogleMy husband and I put our two bedroom flat in Headington up for sale with Andrews. Our real estate agent was terrible - promising updates after viewings that we never received, forgetting details about the property such as leasehold vs freehold, monthly maintenance costs etc that we had provided her with. The agent was unable to remember who had put in offers and didn't follow up with any of them. The property was on the market for 11 months and no matter the feedback we provided, there was no improvement.
Given the lack of clear communication for us, I don't doubt that the viewings were conducted in an unprofessional and highly confusing manner.
Please steer clear, and you may have to pay more in fees, and pick a real estate agency that actually cares about you.
Sophie · 20 May 2025
Agent replied · 20 March 2026
Hi Sophie, thank you for your feedback. We're sorry to hear about your experience and understand your frustration. We take these concerns seriously and are committed to improving our services. I understand our Branch Manager James contacted your Husband last night. If we can be of any further assistance please do let us know. Best wishes , Lisa
★★★★★ 5/5
GoogleThank you Andrews property management for helping us in finding our property.Anisa was our lettings consultant ,very helpful and supportive throughout this process.She guided us through each and every step and even cleared all our doubts. …
Saju · 20 March 2025
Agent replied · 23 October 2024
Thank you, Saju. We're thrilled to hear Anisa provided such excellent support. Your recommendation means a lot to us. Enjoy your new home!
★★★★★ 5/5
GoogleMy family and I were in a unique situation where Andrews was managing our tenancy, handling our purchase of a property and the sale of the property we are renting. It would not an exaggeration that we were well looked after by almost …
Chi · 23 April 2026
Agent replied · 22 April 2026
Dear Chi Yung Wong,
Thank you for your heartfelt review. We're thrilled to hear about your positive … More
★★★★★ 5/5
GoogleThe Andrews Headington team was great when I was looking for a property, I really appreciated the time they took to discuss potential options and their knowledge of the local area to help me make an informed decision on my next home!
Adam
Adam · 18 April 2026
Agent replied · 22 April 2026
Hi Adam,
Thank you for your wonderful review! We're thrilled to hear that our team's … More
★★★★★ 5/5
GoogleJust rented my flat in Botley,
The team at Andrews have been incredibly helpful.
Thanks to Julie Calver, Sammi Safi and Joseph Fairman , a pleasure to do business with.👍 …
Paul · 20 April 2025
Agent replied · 20 March 2026
Thank you, Paul for your wonderful feedback! We're thrilled to hear about your positive experience with Julie, Sammi, and Joseph. It's been a pleasure assisting you with your flat rental in Botley. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleI couldn't be more pleased with the service I received from Julie Calver. From start to finish, they made the entire process smooth and stress-free. They provided expert advice on pricing, marketed the property effectively, and found a great tenant in no time. Communication was always clear and prompt, and they kept me updated every step of the way. I highly recommend them to anyone looking to let their property. Their professionalism and efficiency made all the difference!
Katie · 20 April 2025
Agent replied · 20 March 2026
Thank you, Katie, for your wonderful feedback! We're thrilled to hear about your positive experience with Julie Calver. Your recommendation means a lot to us, and we're glad we could assist you smoothly and efficiently. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleAs a rental tenant, I find the whole Andrews Headington team great, everyone is so friendly and they really act quickly if there is an issue. Viewing and letting the property was straightforward, they were proactive communicators. Now interacting a little more with management team I am also really happy. Thanks!
K · 20 January 2026
Agent replied · 20 March 2026
Thank you, K P, for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we're glad to have met your expectations. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleAnisa was absolutely fantastic from start to finish! Super helpful, professional, and always quick to respond. She made the whole process smooth and stress-free. Highly recommend!
Kasia · 20 May 2025
Agent replied · 20 March 2026
Hi Kasia, thank you for your wonderful feedback! We're thrilled to hear Anisa made your experience smooth and stress-free. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Jake
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