Every review we hold for the Headingley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAs the owner of 5trades ltd we have now…
As the owner of 5trades ltd we have now worked with YourNest for several years and we can honestly say that nobody cares more or tries harder to ensure everything is done correctly. As both s customer and an affiliate I can personally confirm this company really do a brilliant job.
Richard · 22 January 2026
★★★★★ 1/5
TrustpilotAbsolute terrible experience with your…
Absolute terrible experience with your nest. Left the house very clean and had £608 deducted from a total of £1200 deposit. Tried to dispute this with your nest as they never fixed the hoover which was complained about several times, and the house was left in a much cleaner state than we moved in. Complained about bannister not being attached to wall among many other complains which were not looked into until months later, many of which were never fixed. Your-nest refused to give us anymore of our deposit back.
Miss · 30 August 2023
Agent replied · 16 November 2023
Hello Ellie, Thank you for your review. although none of this is true and by leaving a 1 star review it affects everyone's lively hoods and the families of everyone we employ.
1. You didn't leave the house in a great state, after 2019 agents cannot make a penny on the cleaning invoices and what you were charged is exactly what the cleaners charged us. We did not live in the property so why should us or the landlord pay this?
2, The banister was not reported on fix flo, strangely we fixed this the first week the new tenants arrived as they reported it correctly. I suspect you mentioned this in passing to people rather than using the maintenance portal we have.
3, The hoover was also not reported on fix-flo or sent to our maintenance team. the new tenants reported this and the part that was missing (not broken) was replaced within a week. Although we must ask the question as to how this was lost in the first place and by who.
We have made sure all your statutory documents were completed on time, and that all you compliance was perfect all year. It is clear you do not know what goes into managing a property. you didn't leave the property clean and ALL tenants emailed us agreeing to the deductions. If you were not happy you should of raised a dispute to the TDS which is your rite and we would of submitted our evidence.
You have left a 1 star review based on 1 thing, this is not an accurate review at all as we made sure you were safe and well catered throughout your student tenancy.
★★★★★ 5/5
TrustpilotI cannot recommend Your Nest highly…
I cannot recommend Your Nest highly enough. Ben especially. From our initial meeting, to finalising the letting of my flats I have been so impressed with his professionalism, knowledge and communication. The whole process was very smooth thanks to Ben and it was always easy to get in touch with him any time I needed help or advice. Thank you!
Dom · 1 October 2023
★★★★★ 5/5
TrustpilotBest management company for a landlord!
I’ve used YourNest to manage my rental the past 3 years and they’re by far the best I’ve experienced, would definitely recommend, Radhika has been particularly brilliant!
Kate · 27 September 2023
Agent replied · 16 November 2023
Hi Kate, thank you so much we will pass your kind words onto Radhika.
★★★★★ 5/5
GoogleThe staff is so helpful especially I would like to call out Radhika and Zaid for their exceptional help and support. They helped me get into and also move to another room in same property seamlessly. The property is neat and clean. Very well maintained. Thank You.
Shiva · 3 February 2025
Agent replied · 13 April 2026
Thank you, we really appreciate positive messages they improve our working day no end :).
★★★★★ 5/5
GoogleThe service at YourNest has been thoroughly exceptional over the last 4 years of being a tenant .It was a pleasure dealing with Ben Radhika and the team. Thanks for everything would highly recommend to anyone interested in getting a property through them!
Herbie · 18 May 2024
★★★★★ 5/5
GoogleAll staff were very welcoming & Sophie was incredible. Very happy :)
Char · 13 April 2024
Agent replied · 26 August 2024
Hello Char, thank you so much we really appreciate thew positive feedback.
★★★★★ 5/5
GoogleMichelle was very helpful when we rang to complete our renewal of the tenancy, very professional and helpful. Highly recommended.
Mitch · 13 April 2025
★★★★★ 5/5
GoogleWant to give a big shout out to Zaid, Michelle and Eric. Super helpful and reliable. 💪🏻💪🏻💪🏻 …
Rio · 13 April 2025
★★★★★ 5/5
GoogleThe choice of letting agencies in this part of Leeds is huge. But a lot of them are 'low hanging fruit' when it comes to service. Easy to pick but a bit over ripe. Your Nest service is better. This is because you deal with the people who run and own the business and the 'can do' attitude has never been higher. As a Landlord of some years I have found this small friendly and efficient company to be the fruit worth reaching for.
Nick · 16 November 2017
★★★★★ 5/5
GoogleAmazing Kaiser&Nee’s service! Theirs calling saved us looking for house urgently 😂😂! Thanks to YourNest! We got a sweet new home in Leeds♥️ …
SH · 31 July 2025
Agent replied · 27 January 2026
Thank you for the review, it is always our pleasure to help. we will get your new apartment all prepared for you.
★★★★★ 5/5
GoogleYourNest was fantastic to work with. They were honest, punctual for viewings, and helped push the paperwork through quickly. It’s rare to find an agency that is this responsive and helpful.Thank you for all your hard work!
Negar · 20 January 2026
★★★★★ 5/5
Googleamazing experience with all the staff, really helpful. I wasn’t very sure on moving at first but they have all made me feel very comfortable. Would highly recommend if you are looking to rent!
Ethan · 13 February 2026
★★★★★ 5/5
GoogleThe YourNest team were so great in helping us find our first place. Sophie is such a wonderful agent and really made us feel welcome and taken care of. Thank you for all your help!
Caché · 27 June 2024
★★★★★ 4/5
GoogleThank you so much Yournest team, You have been helpful. God bless you 🙏 …
Igulu · 13 April 2025
★★★★★ 5/5
TrustpilotShout out to Radhika at Yournest
Shout out to Radhika at Yournest. She is very friendly, helpful and efficient at dealing with any issues that arise. Thank you so much for all of your help ☺️
Rosie · 10 September 2024
★★★★★ 5/5
GoogleFriendly, efficient and supportive, a clearly very caring company.
Tony · 28 November 2025
Agent replied · 27 January 2026
Thank you Tony, we really do appreciate the positive review. We try our best wherever possible.
★★★★★ 5/5
GoogleSophie was super nice and helpful showing us around a property, great experience :)
Trudy · 13 April 2025
★★★★★ 5/5
GoogleIt’s so cool !!!!!
Kaiser&Nee very kindly
Thank you so much 😊🩷 …
최이슬 · 31 July 2025
Agent replied · 27 January 2026
Thank you so much, the team are always made up by positive reviews.
★★★★★ 5/5
GoogleUniHomes have an excellent working relationship with Ben, Sarah and the team at YourNest. The team are always professional and easy to contact, and we are happy recommending their services to tenants across Leeds.
UniHomes · 18 May 2019
Agent replied · 16 November 2023
UNIHOMES, allways a pleasure working with you, we have a great relationship and look forward to growing together.
★★★★★ 5/5
GoogleI can't speak highly enough of the excellent, and certainly over-and-above, service we have received Ben and Sarah. They found us great new tenants for our buy-to-let and even lent us a washing machine and fridge on the day they moved in as we had forgotten to buy them. Ben also sourced, delivered and fitted the new ones for us as we live in Somerset - amazing! My son also has properties that they manage and he has also experienced the same superb service. Well done team.
Lindsey · 26 September 2018
Agent replied · 16 November 2023
Lindsey, you are a great landlady and we cannot thank you and Mark enough for all your support.
★★★★★ 5/5
TrustpilotGreat property agency
The property agency team were really helpful. Fast to help me find a property and helped with everything I needed. Smooth transition.
Sk · 20 January 2026
★★★★★ 5/5
GoogleStaff really helpful and so friendly. Would highly recommend using this estate agents. Everything sorted very quick.
Abi · 28 March 2025
Agent replied · 13 April 2026
Thank you Abi, people do not appreciate how much a positive review can lift our day.
★★★★★ 5/5
TrustpilotFirst class This company is so professional in the…
This company is so professional in the way they go about things from the office side to the smooth term change over and maintenance, I have been a landlord for several years and had different agent look after my properties and this is by far the best.well done.
Karen · 28 September 2023
Agent replied · 16 November 2023
Hello Karen, the worlds greatest hairdresser! thank you for your kind words, we love working with you also.
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