4/5
TrustpilotAs a landlord we have had a few issues…
As a landlord we have had a few issues with our small house but our agents, Henry Adams, have been understanding, efficient and generally very helpful.
Trusted Agent profile · Haywards Heath
Henry Adams Haywards Heath reviews
★★★★★
336 reviews across 3 platforms
1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, RH16 4LX
Part of Henry Adams, see every office.
Henry Adams's office in Haywards Heath, at 1 Park Parade, is rated 4.4 out of 5 across 336 reviews on three platforms, including 135 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Henry Adams Haywards Heath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Haywards Heath.
Awards
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotBeyond awful from the very start to the…
Beyond awful from the very start to the very end. Let themselves into our house without our permission when we were out. Too many things to list but just AVOID dealing with this company at all costs.
5/5
TrustpilotGreat communication prompt responses…
Great communication prompt responses and easy to arrange keys/viewings/credit checks etc with a very professional feel and reassuring levels of experience in the industry
5/5
TrustpilotCompletely amazing have helped me move…
Completely amazing have helped me move twice I can't thank them enough Alex and Emma have been so supportive and helpful I couldn't of asked for a better letting agent
5/5
TrustpilotExcellent
We used the Selsey, West Sussex branch recently and the COVID 19 precautions were excellent. Customer service is perfect and even under these difficult times we are kept informed of progress at every step. Well done to this great office.
5/5
GoogleBrilliant service, made life very easy!
Agent replied · 23 October 2024
Thank you Stephen, that is certainly our aim!
4/5
TrustpilotThe team were helpful in securing a new…
The team were helpful in securing a new tenant and once it was confirmed all went to plan !
5/5
TrustpilotTeam were exceptional from enquiry…
Team were exceptional from enquiry through to getting keys. 10/10 service from Charlie. Have used before, will use again.
5/5
TrustpilotHelpful and efficient team
Very helpful and efficient team. I had not let a property before and they helped me understand the process.
1/5
TrustpilotAvoid at all costs
Used Henry Adams for a letting service. The prospective tenants literally fell into their laps as they saw the listing via another agency. Every step has been a nightmare. Incompetent and sloppy service.
5/5
TrustpilotFantastic service by Alex at Henry…
Fantastic service by Alex at Henry Adams; so very helpful and he went above and beyond for us. I wouldn’t hesitate to recommend.
1/5
TrustpilotThese 5-star reviews are highly…
These 5-star reviews are highly suspicious- the 1-star reviews seem pretty accurate though, at least from our experience.
1/5
TrustpilotTerrible service and communication
Terrible service and communication. No consistency and they don't care about the properties they manage. They look good on the outside but don't care once you've signed up with them
5/5
TrustpilotEveryone was very helpful.
Everyone was very helpful.Excellent service and very professional.Thank you
5/5
TrustpilotE excellent service ensuring rental…
E excellent service ensuring rental agreed at short notice
5/5
TrustpilotSuperb!
Fanatic services and very reassuring especially as I was a first time mover. Highly recommend. Very trustworthy
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
We are sorry to see your one star review. We cannot find you on our system. Please contact our Sales Manager Kyran Fielder with your feedback so we can address any issues.
1/5
TrustpilotTerrible service during lockdown...
Absolutely no after-sale services. Unhelpful. Terrible experience. I'll void to make any deal with your agency.
5/5
YellLetting
Great service provided by Henry Adams, they met our every need and made moving easy and stress free. Would recommend.
1/5
GoogleRating only, no written review.
5/5
GoogleExcellent staff….
Agent replied · 23 October 2024
Thank you!
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for your review.
5/5
TrustpilotProfessional and helpful
Rating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you Kreshnik
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Henry Adams Haywards Heath
Has Henry Adams won any awards?
Yes. In The Trusted Agent 2026 awards: Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Storrington won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Henry Adams Haywards Heath hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Haywards Heath.
