Hamptons Haywards Heath Sales reviews

★★★★★ 1/5

Trustpilot

Scam company they tried to scam me out…

Scam company they tried to scam me out of £250 for a deposit their staff member Gytis Petkauskas is very unprofessional and rude was harassing me to make a payment to their company then when payment was done tried to trick me to make a payment to a different company and not return my payment be very careful of these guys dodgy as hell he was quick to take my money but somehow doesn’t know how to use his phone when it comes to retuning my payment SCUM

Cameron · 18 July 2025

★★★★★ 4/5

Trustpilot

Patryk has been helpful and efficient…

Patryk has been helpful and efficient in sorting out a mess left by other colleagues. He has been a temporary property manager so I can only speak of a couple of experiences and not his longer term management, but would welcome him being given the chance to prove himself in the longer term role.

Tim · 12 March 2026

★★★★★ 5/5

Google

HI It's coming up to the year now since we rented our first house with Hampton and how impressed I am with the management service. Aimee is very prompt and quick at getting back to me and setting expectation

Anthony · 11 October 2025

★★★★★ 5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

★★★★★ 5/5

Google

I became an accidental landlord 5 years ago and appointed Hamptons (Haywards Heath office) as full letting agents. From the outset they were professional and their knowledge on legislation, best practices and most importantly, how to be a responsible landlord proved a gratefully received education for me. They have successfully let the property for these 5 years (I'm now selling) without gaps with several tenants, all of which have been terrific and who took care for the property during their tenancy. All of the team I have dealt with have been terrific, responsive and knowledgeable. Thank you to you all.

Tony · 11 December 2025

★★★★★ 5/5

Google

We transferred the management of our property to Hamptons almost two years ago and can happily recommend them. We live overseas so really need someone who will engage with us (and tolerate the time delay!), communicate well and care for our house whilst we are away. Hamptons have been great - supportive, proactive and a pleasure to work with. Big thanks to Aimee who recently became our new Property Manager and who has been fabulous!

Sophie · 12 June 2024

★★★★★ 5/5

Google

Such a smooth process. Jamie was joy to deal with and made the sale of our house as stress free as possible.

Biff · 10 October 2026

★★★★★ 5/5

Google

Can’t recommend James at Hamptons enough. He is patient, caring and a genuine gentleman who has gone out of his way to find a property for us. Thank you James!

Daniel · 11 December 2025

★★★★★ 5/5

Google

The Hamptons team handled the sale of our parents' house after 60 years living there. Tamsin, Sophie and team were all very professional, handling a high volume of viewings, efficiently collating and explaining best and final offers, and getting us to closing of the sale. The Whatsapp group for those involved was extremely useful given that we were in various locations and time zones during the process.

Rob · 10 September 2024

★★★★★ 5/5

Google

Searching for a rental home in the summer of 2021 has not been easy in the South East because there is a shortage of quality rental properties (especially around the Brighton / Lewes area). This meant we have experienced some estate agents taking advantage of the situation. This has not been the case with Hamptons in Haywards Heath, they have been extremely professional, thoughtful and thorough, we are glad we found a new home via their agency. ✅ June 2025 - I’m adding to my review about Hamptons which I made over 3 and a half years ago because we had to find another let this year and Hamptons have been exceptional in keeping our requirements in mind. Then after securing another rental property through the Haywards branch the people on the team managing the let have been very helpful and responsive. We really appreciate their team in house and the contractors they work with, from the checking in agent to the cleaners and electrician.

Michelle · 11 November 2025

★★★★★ 5/5

Google

A highly professional outfit with very friendly and caring staff James in particular was outstanding who handled our anxieties with due care and attention and equally Janie was great I would recommend them without hesitation Thank you very much 😀 …

Naren · 8 August 2025

★★★★★ 5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

★★★★★ 5/5

Google

I rarely feel the motivation to write a review but was compelled to write something about our renting experience with Hamptons after the exceptional service we received. James Ulloa and all the team at Hamptons Haywards Heath have been faultless in their assistance when we were moving into our new rental property. James was positive, professional and really cared about making the process as easy and enjoyable as possible. Nothing was too much trouble and James went above and beyond to ensure both the landlord and our family were happy during every step of the journey. I would recommend their services without hesitation - thank you James and team!

Sarah · 15 December 2023

★★★★★ 5/5

Google

As a tenant the process of renting a house through Hamptons has been excellent. James went above and beyond in giving us a live video tour of the house we were interested in as we couldn't be there in person, and being able to sign documents online made everything easy for us. Hamptons also provided access to a service which helped us set up utilities, which we very much appreciated. We're delighted with the house and Alex has responded quickly to any maintenance issues. All in all a very positive experience.

Julia · 10 November 2023

★★★★★ 5/5

Google

Ana Conroy was exceptional in finding a buyer for our property and seeing it through to completion. There seemed to be endless problems with the sale but Ana never gave up and surmounted every problem that we encountered. When it came to moving out we got behind and she even helped us to pack on moving day. She is charming good natured and nothing seems too much trouble for her. She is now helping with the purchase of our next property.

Stephen · 10 November 2023

★★★★★ 1/5

Google

Hamptons Haywards Heath completely shafted us when buying a house through them. They were acting for a developer on a new house. We offered full price. Couple of days later we were informed that as there were 3 offers in, it would go to ‘best and final offers’.This was a Thursday. On Friday we were advised that we’d get an answer Monday. We were duly told on Monday that we were the successful bid. On Wednesday we were called to advise that someone else had been shown the house over the weekend, by the developer - bypassing Hamptons. This new viewing whilst ‘best and final’ bids were already in, resulted in us being told we’d lost the house. Hamptons said they were appalled by the developer, and the whole office was up in arms. When I asked our contact at Hamptons, Sophie, if it was the developer or Hamptons that did the weekend viewing, she was adamant it was the developer, and they’d gone behind Hamptons back. She reiterated that it was completely unacceptable and unethical for the developer to show the house when final bids were already on the table. This was a complete lie. After I’d spoken to superiors at Hamptons, it was admitted that one of their own staff had arranged and conducted the viewing. They themselves had been completely underhand. They are the reason that Estate Agents have such a bad reputation.

Graham · 11 October 2025

★★★★★ 5/5

Google

Reached out to Hamptons to help with our rental search and although they were unable to find a property to suit our needs which I have to add were quite particular, they were always polite, happy and professional and they seemed genuinely pleased for us that we had found somewhere to call home. Thank you for listening to the brief and not trying to encourage us to compromise to get a letting as we have experienced with other agents. I know that if and when the time comes to relocate we will be in touch.

Vicki · 11 October 2025

★★★★★ 5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

★★★★★ 5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

★★★★★ 5/5

Google

I have used Hamptons in Haywards Heath to rent my properties for many years. I have always been happy with the tenants they have found for me and the rental value they have achieved. The service I have received from the whole team has been brilliant and a special mention for Aimee who manages my properties perfectly and professionally always keeping me informed of any issues and dealing with them in a prompt and helpful way.

Teresa · 11 October 2025

★★★★★ 1/5

Trustpilot

Sold a house through Hamptons…

Sold a house through Hamptons Salisbury.Extremely poor customer service & experience. Manager was arrogant & the team we dealt with had no integrity about information they advised us . Didn’t tell us that our buyers didn’t have a mortgage even though they’d said they were able to proceed We told them we only wanted cash buyers .. We wanted a quick sale but it dragged on for months . They made excuses & never admitted their wrong doing . Would never use them again .

Sally · 8 July 2023

★★★★★ 1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

★★★★★ 5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026

★★★★★ 5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026