Trusted Agent profile · Haywards Heath
★★★★★
79 reviews across 1 platform
135 South Road, Haywards Heath, RH16 4LY
Connells Lettings's office in Haywards Heath, at 135 South Road, is rated 4.4 out of 5 across 79 reviews on 1 platform, including 79 Google reviews rated 4.4.
Every review we hold for the Haywards Heath office, from every platform, shown as written. First names only.
5/5
GoogleVery good service. Buyers was found a few months after placing the property. Apart from the selling fees which were the lowest I could find, Patrick who dealt with the sale of my property was very supportive; he contacted 'buyers' who he knew were looking to buy within the particular area, arranged and also held viewings. I will recommend this company to closest family and friends with no reservations as I am very impressed with the excellent service provided.
5/5
GoogleWe were recently shown several properties by a young and enthusiastic estate agent Chris Wards from Connells in Haywards Heath. From the very start, he was professional, friendly, and incredibly helpful. …
Hello TingOu Wang, Thank you so much for your wonderful 5* review! We're thrilled to hear about … More
5/5
GoogleGreat service from house viewing to any questions had, Beth, Lisa and Carolyn have been amazing! Would recommend
Thank you so much for your kind words! We strive to provide exceptional service from start to finish and we're thrilled that Beth, Lisa, and Carolyn were able to assist you. We truly appreciate your recommendation! Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleThank you very much to jade at connells jade has been so helpful with everything nothing was to much trouble Thank you jade you have been brilliant
Hello Paul, Thank you for your wonderful 5* review! We're thrilled to hear that Jade was so … More
5/5
GoogleJade at Connells Haywards Heath letting department is enthusiastic, profession and great to work with. A refreshing change.
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat staff who offered some brilliant advice when I was thinking about selling my advice. I really appreciated Adam’s experience and thoughtfulness when it came to guiding me on my next move. Thanks.
Thank you Jim for your glowing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleThey are the worst estate agent, I have ever seen. My mistake I bought a property through these guys in last Oct-2021 and till today July-2022, I couldn't able to complete my sale. They referred a rubbish solicitor to seller (just for their commission) and that lady is not working at all. Total 9 months now, still nothing has done. I've chased Connells during this time but no help. They are not answering to mails, every time they are telling me sale department guys are in meeting, no call back. My mortgage offer is expiry now in a week time so end up with time waste and money just due to these guys. Buyer and seller, we both are suffering and if you're home owner, please avoid them if you want your sale go a head. AVOID AVOID AVOID
5/5
GoogleA nice quick sale. Phil was amazing and supported me through a stressful time, always on the end of the phone, all the staff from Haywards heath branch were all friendly. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleAbsolutely terrible. Tried calling to book a viewing 6 times and all they do is pick up and hang up immediately! Horrible experience
Hi Chloe, I can see this enquiry was for a rental property and we’re sorry to hear you had trouble getting through to the lettings team. Having investigated the matter I can see that you called the lettings team and unfortunately when you called there was no-one available in the lettings office to pick up and take your call. I believe you then called through to the sales team and spoke to the manager who apologised for the inconvenience, explained the situation, took your details and passed your enquiry on to the lettings manager. Kind regards, Lucy, Customer Relations.
2/5
GoogleNot cooperative with tenants. There is no sync in the updates received on an issue from the agents. They will re-read the policies to you and donot hesitate to say it was someone else looking into this issue so far, and I am not responsible for it. Least bothered to empathize.
5/5
GoogleIt took us a year to sell our property due to COVID but we received great support from Steve and the team at Connells. They were great at keeping all parties updated and always easy to get hold of when needed.PositiveProfessionalism
5/5
GoogleTeam are so helpful and were quick to reply
Thanks for the wonderful 5* review Bella. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service, but I have to give more credit to Adam geal who was superb throughout.
Thanks for the wonderful 5* review Andrew! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Phil and Patrick at the Haywards Heath branch. While our conveyancers were a nightmare, Phil was helpful and supportive throughout. Would not hesitate to recommend.PositiveResponsiveness, Professionalism
5/5
GoogleTeam are so helpful and were quick to reply
Thanks for the wonderful 5* review Bella. Best wishes, Lucy, Customer Relations.
5/5
GoogleI cannot speak highly enough about the professionalism and hard work that the Connell's team put in when helping me move. Isobel made sure everything was taken care of and made the whole process as stress free as possible.
5/5
GoogleGreats agents . Professional and good value . Thanks guys
Thank you for your brilliant 5* review Kris. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service received by Connells Hayward’s Heath!! Pleasure dealing with you all but a big thanks to Stephan, he was always very helpful and nothing was too much trouble. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleTom has been amazing, invaluable support in helping me sort out my mortgage. saw three other advisors before who couldn't find me anything and Tom managed to work his magic! 10/10 would recommend!PositiveResponsiveness
5/5
GoogleIsobel was so helpful, would highly recommend!
Thank you so much for taking the time to leave us a five-star review.
5/5
GoogleKelly was fab from Start to finish. Kept us updated at all times in what was a complicated move.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleIsobel was amazing. Prompt replies, always kept us in the loop and nothing was ever too much trouble for her. Made a daunting experience much, much more pleasant. Highly recommend.
5/5
GoogleFabulous service! In every part of the process staff were helpful, kind and great at communication. We knew house buying is one of the most stressful periods of life but everyone at Connells made the process of house buying much more smooth and far more enjoyable! Thank you to all the staff that work there.
5/5
GoogleI had registered with many estate agents in the area but kelly in lettings has always been really helpful and polite everytime I have spoken to her. Connells is the only agent that came back to me with properties that I can go view. I would definitely recommend them. Thank you kelly and connells team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells Lettings's Haywards Heath office has 79 reviews across 1 platform: 79 on Google.
Connells Lettings Haywards Heath is rated 4.4 out of 5 across all 79 reviews, and 4.4 out of 5 on Google from 79 reviews.
Connells Lettings Haywards Heath, 135 South Road, Haywards Heath, RH16 4LY.
