Every review we hold for the Hayes office, from every platform, shown as written. First names only.
★★★★★ 5/5
Yell5 star estate ageny
Vic Sharma from Shaws gave a excellent service when selling a relatives home. I was kept up to date throughout the whole process and nothing was too much trouble when ever we spoke, any messages left were dealt with immediately. Vic dealt with every step of the selling process. Highly recommend Vic and a great credit to Shaws estate agency. S Walters
ShirleyW-109 · 25 October 2022
★★★★★ 1/5
YellDisappointed isn't descriptive enough
We rented a property from Shaw & Co Hayes.We were promised the ideal service that would be hassle free. That was not the case, from the minute we moved in they were inefficient with legal paperwork, full of broken promises and poor at responding to message and attending appointments. When our year was up in March we are still awaiting our deposit back! They blame all previous employees and refuse to accept they are at any fault to blame for an appalling year of stress and inconvenience. Words can not express how much I would not recommend their company! They do not abide by their side of a legal contract but are quick at preaching ours. NEVER AGAIN ... Just stop passing the buck and deal effectively with clients after all they keep your business going and pay your wages... Would NOT recommend and if we could afford to take them to court we would have done so.Mr & Mrs Dhaliwal, HayesHad to put one star to place review but would make it a negative amount if we could
JUDhaliwal · 12 April 2014
★★★★★ 5/5
GoogleThe complete experience has been beyond expectations. The customer service is top notch and all the staff, Vik, Renu and everyone have been extremely caring, courteous and understanding. No stress, no hassle! I would recommend 150%. Thank you everyone.
Jabina · 5 December 2024
Agent replied · 8 December 2024
Thank you for your review. We are so pleased that you are happy with the customer service. We pride ourselves in providing a friendly but professional service. Your review will be shared with the team as it is important for them to receive the feedback. Once again thank you.
★★★★★ 5/5
GoogleLack of communication at first, avoiding calls/responsibility is not the solution, keeping me informed of the problems would make me happier.
Edit: Received a very helpful call back updating me on everything
Dalvinder · 4 March 2025
Agent replied · 24 April 2025
I am sorry to hear of your experience with our office. I will call you to discuss and take on board your feedback.
★★★★★ 4/5
GoogleWe used Shaw & Co Ltd for buying a new house. The agency sent Jay for us to view the property. We went ahead to buy the property in which Jay was very helpful. He dealt with us professionally and kept the process on target at all times. He kept us uptodate with the ongoing purchase. We would definitely recommend Shaw & Co Ltd and specially Jay Lota.
Thanks
From Gurtake
Gurtake · 23 June 2019
★★★★★ 1/5
GoogleAVOID THIS AGENCY
This is the worst agency I have ever seen.
We wanted to rent a flat with a newborn baby. We provided everything what they requested. They just took the money, never provided anything, because, they said Shaw & Co could not have contact with the landlord. I chased my money more than 60 days to get it back.
Totally unreliable company. Amit Thaper Senior Account Manager was dealing with this propety.
Balazs · 24 June 2015
★★★★★ 1/5
GoogleI viewed a property and was very interested, so I called immediately after the viewing to ask about the next steps. …
Breesh · 16 May 2025
Agent replied · 16 April 2026
We are sorry hear of your experience. We have taken your comments on board and will get the manager to review and take steps to ensure the service is improved.
★★★★★ 5/5
GoogleAmazing service delivered by Vick in the sales team. He was very attentive and understanding of our needs, always available to us and helped us find our dream home! Thank you to Vick, we will definitely be recommending you to our family and friends!
Ibrahim · 22 June 2023
★★★★★ 5/5
GoogleI am grateful to RAV and Shaws of london team for their support at every stage of the process.
Komalpreet · 6 June 2025
Agent replied · 16 April 2026
Thank you for your review which is greatly appreciated. We are pleased that your are happy with the service Rav provided and we will pass this on to Rav so he can be recognised for this.
★★★★★ 5/5
YellSold and lett service 1st class professional
Sold property and lett property all interactions were 1st Class there understanding of the business is unsurpassed Vik Sharma was amazing as was Sanj and also over the years a big shout out for Renu who was polite professional at all times thanks Renu for all your help.I would recommend using these agents above all else service was as mentioned 1st classDeborah D
DeborahD-138 · 21 December 2020
★★★★★ 5/5
GoogleA big thank you to Vik for all his hard work with the sale , kept up to date with sale , available all the time , service was professional. would recommend
Andrew · 23 March 2024
★★★★★ 5/5
Googlevery good and excellent service by Rav Copra and Renu Brar both are very friendly and helpful
Rishabh · 18 May 2025
Agent replied · 16 April 2026
Thank you for your review. Glad to hear you had an excellent service and experience with Rav and Renu.
★★★★★ 5/5
GoogleMy experience with Shaw & Co has been very positive. Vik is a reliable and honest person and does his work with a lot of integrity and his passion for his work can be clearly seen in the service he provides. I would recommend Shaw & Co to any person who wants a hassle free experiencePositiveResponsiveness
Rohan · 22 June 2021
★★★★★ 5/5
YellAmazing service
My experience with Shaw & Co has been very positive. Vik is a reliable and honest person and does his work with a lot of integrity and his passion for his work can be clearly seen in the service he provides. I would recommend Shaw & Co to any person who wants a hassle free experience
RohanF-1 · 17 December 2020
★★★★★ 5/5
GoogleIt was my first time getting the property from Shaw and Co for rent. I must say the customer service was really amazing. I mainly dealt with Jas, who has been super helpful in answering any queries I had. Great customer service. 👍🏻 …
Zohaib · 22 June 2022
★★★★★ 5/5
GoogleOne of the Great and Honest agents in Hayes, would love to deal with them again...specially Kam and Vik who have been great throughout the buying process.
Gaurav · 25 September 2024
Agent replied · 25 October 2024
Thank you Gaurav for your kind words. It was a pleasure working with you and we wish you all the best in your new home.
★★★★★ 5/5
GoogleWe wanted to rent a house, been through few agencies before, Vik basically saved us, he offer exactly what we are looking for. Explained everything, showed the available properties with good location. At the check in all paperwork ready, explained again. I'm very happy and definitely I would recommend Shaw & Co especially Vik as agent.
Daniel · 23 June 2019
★★★★★ 5/5
YellHighly recommended!
Loved working with Shaw & Co in Hayes..Jay and Vik were amazing! Vik was so helpful when it came to renting out my property, he was very honest and made the process a lot easier for me! He went that extra mile and worked around my schedule, which you do not see from many agents!
AnishaD-2 · 23 October 2019
★★★★★ 5/5
GoogleThank you for making our property search easy!
Very professional and friendly staff (Ash Arora from SHAWS OF LONDON).
Francois · 20 December 2024
Agent replied · 26 December 2024
Thank you for your review. We are glad to hear that you had a positive experience. We will share your review with Ash which no doubt he will be pleased to received. Once again thank you.
★★★★★ 5/5
GoogleAmazing service from Rav at shaws of London very polite and respectful. I would definitely recommend to anyone
Mostafa · 17 November 2024
Agent replied · 8 December 2024
Thank you for the glowing review. We will be sure to pass this on to Rav. Glad to hear you would recommend our services.
★★★★★ 5/5
YellOutstanding
I highly recommend Shaw and co estate agents. Jay Lota was totally commited and was very helpful punctual and efficient. He updated me at every stage of the sale and was so helpful. Thank you Jay and and all the staff at Shaw and co for the most fantastic service
SaminaS-8 · 27 June 2019
★★★★★ 5/5
Googlei experienced a very high standard of professionalism and attentiveness by vick and team at show & co estate agents to complete the purchase of our new house the level of communication and their quick response to my emails regarding any issues was excellent keeping me updated on the progress of the purchase on a regular basis i highly recommend show & co estate agents to anyone looking to sell/purchase their home
Rupinder · 22 June 2023
★★★★★ 5/5
GoogleMy experience was a pleasant one, professional and hassle free, would always recommend to anyone.
Kintina · 18 October 2024
Agent replied · 25 October 2024
Thank you for your review. Your comments will be shared with the team. We are please that you had a positive experience and would recommend our services. We wish you all the best.
★★★★★ 5/5
YellGreat experience!
Working with Vik was a great experience- he made it as simple and as stress free as possible - would definitely recommend his office for any sales in the future
GabrielleS-31 · 30 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.