Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleOne of the worst estate agent I have seen, specially the guy call David from the rainham Branch absolutely idiots, I feel really sorry for the seller,NegativeQuality
Nicky · 16 June 2021
Agent replied · 15 June 2024
Hello Mijan, that is extremely upsetting review regarding our team who aim to provide the highest level of customer service possible. If you feel we have not hit this target then please let us know how by getting in touch at socialmedia@williamhbrown.co.uk. Thank you.
★★★★★ 1/5
GoogleRecently viewed a property, was told by staff they would ring next day. But they never did. So i emailed an offer, then again the next day. Never heard back, never received any replies not even a simple acknowledgement of recieving offer, rejection etc.
Very unprofessional and shoddy practice. Avoid this company.
Tee · 16 June 2022
★★★★★ 5/5
GoogleMy experience with Danial mortgage broker has been tremendous. He is so professional and friendly at the same time. I feel really comfortable communicating with him throughout my mortgage process. I was well informed at all the time. I will definitely recommend to my family and friends.PositiveResponsiveness, Quality, Professionalism, Value
Ays · 25 August 2022
★★★★★ 5/5
GoogleDaniel Appleby, he is my mortgage broker, his service attitude is great, and his work efficiency is excellent. He is always looking for the best way to maximize our benefits. I am very satisfied with his service and I would highly recommend him. Daniel again thanks for your help!PositiveResponsiveness, Professionalism
Linda · 25 August 2022
★★★★★ 5/5
GoogleGood dealings with branch manager Mr L.H. who was informative, courteous, professional and kind. Other staff also good on arranging return phone calls as agreed.PositiveProfessionalism
Karthic · 25 August 2021
Agent replied · 15 June 2024
Hello Karthic, thank you very much for the 5-star review of our team we really appreciate it :)
★★★★★ 1/5
GoogleU need to chase them all the time
And no one pick up the phone
I will def no sell my house with them
Younes · 16 June 2021
Agent replied · 15 June 2024
Hello Younes, we are sorry to see this review regarding the communication from our team, at that time we were still putting plans in place to work safely in relation to our COVID guideline which led to some calls not being taken. We do apologise for this and would like to reassure you that our team are here and ready to help with any property services in the future.
★★★★★ 5/5
GoogleUnreal service! Daniel Appleby our mortgage broker was absolutely amazing! Service was 10/10 and he was even available on his days off! Really helped me and my brother out. Also Luke (agent) was an absolute star! Great communication throughout. Thank you all for your hard work, smashed it!PositiveResponsiveness, Professionalism
Laura · 16 June 2022
★★★★★ 4/5
Googledan the mortgage broker was excellent. his attention to detail was brilliant. he managed against every odds to get us a good mortgage. he works so hard for his clients and called with updates as soon as. I would gladly recommend his services to anyone.
Patrick · 16 June 2022
★★★★★ 5/5
GoogleI would recommend William H Brown team’s services to everyone. Daniel worked long hours navigating complicated situation to make sure that we receive the best mortgage offer. And the rest of the team are very helpful and responsive.PositiveResponsiveness, Quality, Professionalism, Value
Inga · 25 August 2022
★★★★★ 5/5
GoogleWe used Daniel Appleby for our mortgage on our recent purchase he was fantastic from start to finish providing quick updates and keeping us informed throughout
We highly recommend him and I’d say you won’t find a better bloke for the job
Joe · 16 June 2022
★★★★★ 5/5
GoogleGreat service by Daniel Mortgauge!
I highly recommend his service specially for first time buyers like me. Unlike other advisors I have talked to he is very approachable, friendly and professional. Generous with his time and always available to help.PositiveResponsiveness, Professionalism
Ted · 16 June 2022
★★★★★ 5/5
GoogleDan Appleby the mortgage broker was able to get me a mortgage deal I couldn’t secure else where and worked weekends and evening to help evening whilst viewing properties. Will definitely use him againPositiveResponsiveness, Quality, Professionalism
Abi · 16 June 2022
★★★★★ 5/5
GoogleDaniel our mortgage broker done a briliant job. He is always available even on his days off . I recomend him 100% . Thank you for your great job.PositiveResponsiveness, Quality, Professionalism, Value
Vaidas · 25 August 2022
★★★★★ 5/5
GoogleThank you very much to Danny for helping us with our mortgage application and keeping us informed throughout the whole process and relieving our stress, we couldn’t recommend him enough!
Shay · 16 June 2022
★★★★★ 1/5
GoogleBad response timeNegativeResponsiveness, Professionalism
J · 16 June 2021
Agent replied · 15 June 2024
Hello, we are really sorry to see you've been able to communicate with our team, if there is any issues please get in touch with us at socialmedia@williamhbrown.co.uk
★★★★★ 4/5
GoogleHelpful and friendly.
David · 16 June 2021
Agent replied · 15 June 2024
Hello David,
Thank you for the 4-star review of our team we appreciate it!
★★★★★ 5/5
GoogleMargaret and the Team was fantastic and got us a really quick sale
Thank you
Nathan · 16 June 2023
★★★★★ 5/5
GoogleVery good service. We are thankful to them . The whole team is very much professionalPositiveQuality
Md · 16 June 2022
★★★★★ 5/5
GoogleGood customer service
Deepak · 16 June 2022
★★★★★ 2/5
GoogleBeen over 1 week still not had a return call.
Desi · 16 June 2020
★★★★★ 5/5
GoogleRating only, no written review.
John · 19 October 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us a 5* review.
★★★★★ 5/5
GoogleRating only, no written review.
Foruk · 16 June 2022
★★★★★ 3/5
GoogleRating only, no written review.
Saleh · 16 June 2022
★★★★★ 5/5
GoogleRating only, no written review.
Wenqiang · 16 June 2022
Agent replied · 15 June 2024
Thanks for giving our William H Brown team a five-star review. If we can help with anything else please give us a call.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.