Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMarc Mcilveney was great in speeding up our property process. I will definitely recommend William H Brown as all the Staff is very helpful whenever you call them.
Ramanjeet · 15 October 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleFantastic experience from start to finish from Lorraine coming round to show people around to Marc who somehow got it over the line after a lot of hurdles to overcome
David · 10 August 2025
Agent replied · 9 October 2025
It’s really lovely to read another 5* review. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat experience with Marc. Really appreciate all the effort , time and professionalism. Truly recommend him. Thank you again for your help
Shpend · 15 October 2025
Agent replied · 23 November 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaniel Appleby is the number one go to guy for mortgages! Daniel supported us in 2016 and we returned to him this year because we 1000% trust him. The detail in which he explained everything and made the process as simple as possible took away any anxieties or stress we had. We would definitely recommend Daniel to anyone and will be returning to him again!PositiveResponsiveness, Quality, Professionalism, Value
Emily · 16 June 2022
★★★★★ 5/5
GoogleWorking with Daniel Appleby was fantastic. I found him as someone who has great experience and deep knowledge. He is very thorough in everything he does and can be depended upon to get the job done. Excellent and result driven. Works towards maximal customer satisfaction. That's Daniel Appleby's way. Daniel Appleby always maintains very good relation with clients and I would highly recommend.PositiveResponsiveness, Quality
Maju · 25 August 2022
★★★★★ 5/5
GoogleMy experience with Daniel has been great.He has been truly phenomenal.He was help us a lot to buy are dream home.
I would highly recommend.
Thank you so much for your hard work!🤗PositiveProfessionalism
Lavinia · 16 June 2022
Agent replied · 15 June 2024
Hi, thank you so much for the 5* review of our William H Brown branch! It's great to hear that Daniel and the team have been so helpful.
★★★★★ 5/5
GoogleVery satisfied!!! Mr. Daniel Appleby is a special professional in what he does, he was very careful and involved in all the details, he îs transparent and genuine, consistent and without bias, offering safety and stability. In our real estate transaction we were pleasantly impressed and we would warmly recommend him. Thank you Mr. Daniel Appleby.
Maria Oprescu
Gheorghe Rupa.PositiveResponsiveness, Quality, Professionalism, Value
Maria · 25 August 2022
★★★★★ 5/5
GoogleDaniel has been amazing and knows his stuff! He helped us with our first house and was on call whenever we needed him, he was always happy to answer any questions and was always there to calm us down in our worries and sort anything that needed sorting quickly and efficiently. Would definitely and have already recommended to friends.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 16 June 2022
★★★★★ 5/5
GoogleRecently completing a purchase on a property. They have been very informative and helpful throughout the process. Has taken some time but no fault of the agent. Really impressed and applaud them for all the hard work they have done in the background.
Fathema · 15 October 2024
Agent replied · 24 August 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSmooth Service! We met Daniel Appleby by chance whilst we were looking for a property. We honestly do not regret choosing him, he is one of the best in making the impossible...possible! Also, special shout out to Luke Humphries and the Team for their professional and friendly service for helping us to the end of completion.Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Juliana · 16 June 2022
★★★★★ 1/5
GoogleFrom a buyers point of you very unprofessional. I feel sorry for the sellers. Viewing for properties are available but estate agent says fully booked. Had to knock on sellers door to find this out. Do not return calls to buyers and also don't tell sellers a bid has been put through. Really annoyed and disappointed by missing out on a property I wanted to buy just because of the estate agent telling lies to the seller. Avoid using this branch in Rainham.NegativeProfessionalism
Yousif · 25 August 2021
Agent replied · 15 June 2024
Hello Yousif, we're really sorry to hear you were unable to get in touch with our team at this time to find out more about the property for sale. If you could let us know some further details at socialmedia@williamhbrown.co.uk we would be happy to investigate this.
★★★★★ 5/5
GoogleWHB have provided a great level of service and working with Daniel Appleby has made the application process smooth from the very beginning. Communication has been second to none and I can’t stress how friendly and honest the service has been. A big thanks to Daniel and WHB. I will definitely approach Daniel in the future.PositiveResponsiveness, Quality, Professionalism
Aqib · 16 June 2022
★★★★★ 5/5
GoogleMany thanks to Dan for sorting out my remortgage, Dan was very approachable, helpful and worked very hard to get my deal sorted even though he was not well himself he went beyond to sort everything out for me. 100% recommdable and I will definitely use his services again. Thanks Dan.
ShahadPositiveQuality, Professionalism, Value
Shahad · 25 August 2022
★★★★★ 5/5
GoogleDaniel Appleby was very helpful and supportive from beginning to end. Very lovely guy, problem solver.for him 24 hr is working hr which means a lot. Specially when you feel lost or things not moving as you expect. He is always there to give that extra push.. hats of man..👏👏PositiveResponsiveness, Quality, Professionalism, Value
Sayed · 25 August 2022
★★★★★ 5/5
GoogleMy Agent was Daniel Appleby and I was a 1st time buyer who didn't really know what to do. Dan took control of everything and made my journey simpler than expected. I couldn't thank him enough for the guidance and excellent advice I had received in getting where i am today. Much appreciated.PositiveResponsiveness, Professionalism
Leesa · 16 June 2022
★★★★★ 5/5
GoogleThanks Dan you were absolutely brilliant from the start to the end and worked so hard all through the process, including working on your days off to help me push things forward. I really valued your advice and support. Really appreciated your proactive approach. Thanks SajPositiveResponsiveness, Quality, Professionalism, Value
SAM · 25 August 2022
★★★★★ 5/5
GoogleMy experience using the auction process to sell my mums property has been very positive. The estate agents were helpfull and explained the process and where available to answer any questions or concerns.
Susan · 15 October 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were so happy with Lauraine and the team at the Rainham branch. She was so helpful and lovely throughout the process and went above and beyond to help us to buy our dream home. Thank you so much!
Cally · 16 June 2023
★★★★★ 5/5
GoogleDan is a professional and a man of his word. The team was constantly communicating with all parties to ensure the process was smooth and successful. Margaret the negotiator was also absolutely brilliant. I would always recommend Daniel Appleby and William H Brown to friends and family.
Berthan
Aura6731 · 16 June 2022
★★★★★ 5/5
GoogleI would like to thank Margaret and the team from he rainham branch for assisting with the sale of my home. Margaret was always on hand when needed and kept us updated with information.
Sheila · 16 June 2023
★★★★★ 5/5
GoogleMark Mcllveney is great to deal with. A really honest guy (increasingly rare these days!) who gets things sorted without any fuss or bother. If you can deal with anybody, ask for Marc!
Emma · 16 June 2023
★★★★★ 5/5
GoogleDaniel is a brilliant and I would recommend him 100%. You can call him any time and ask as many questions as you want. I am very happy with his service. Well done Dan you are the best!!PositiveResponsiveness, Quality, Professionalism
Oksana · 16 June 2022
★★★★★ 1/5
GoogleReally shocked at the lack of update on the sale of my property. No phone calls, responses to emails or anything really. The sign up was the best service provided and after that nothing. I had potential buyers ask me to contact them to arrange a viewing. Never seen anything like this ever. Never again. Worst experience ever.NegativeResponsiveness, Quality, Professionalism, Value
Toyin · 25 August 2021
Agent replied · 15 June 2024
Hello Toyin, we're really sorry you felt the service let you down in regards to the sale of your property. If you could let us know some further details at socialmedia@williamhbrown.co.uk we would be happy to investigate this.
★★★★★ 5/5
GoogleMy Wife and I experienced FANTASTIC & PROFESSIONAL assistance with getting our mortgage set up. Daniel Appleby was BRILLIANT. Proactive and prompt service - with responses to each email we sent - even at midnight!! Can't thank Daniel enough.
Steve · 16 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.