Every review we hold for the Havering office, from every platform, shown as written. First names only.
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5/5
GoogleI have never felt compelled to leave a review for an estate before as I'm an owner operator of my own independent estate agents in Goodmayes. A large part of any agents sales will be in a chain and often having to deal with inexperienced/unresponsive agents can be a real pain. Im writing this review as Charlie was none of the aforementioned!. Absolutely cracking guy, responsive, professional and a delight to talk to.. He also went the extra mile for my sellers who were buying from him and he made the whole process a pleasant experience for them too. Top marks Charlie!!...
Paul Β· 12 October 2021
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5/5
GoogleAlthough having appraisals from 5 different estate agents we decided to go with Charlie from William H brown. We had a good feeling about Charlie he came across as professional responsive and highly motivated. Nicole was also very professional after the house was put on the market it was sold within 3 days. hopefully the path to completion will be as trouble-free and as well managed as the rest of our experience with William h brown Romford
Ray Β· 12 October 2021
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5/5
GoogleDefinetly recommend William H Brown Gidea Park
Michael is very professional, explained everything very clearly, was quick to respond to any queries I had and was patient and reassuring with me, which is good because I do worry ALOT!!
Angel and Hope are incredibly helpful, engaging and friendly! Delivered always
with a big smile π
Nichola Β· 12 October 2023
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5/5
GoogleUpon meeting Charlotte Ellis (Mortgage Consultant) I was made to feel comfortable.
I entered her office nervous about achieving my goal of buying a property however by the end of the meeting as a result of Charlotteβs guidance and assessment she assured me that it was achievable.
Charlotte maintained regular communication with me on progress, always available via phone or email to me whenever needed.
I am near the end of my process and she is still ensuring that my process keeps moving, whenever a stand still has occurred, she has pushed things through.
I highly recommend Charlotte, she is professional, understanding, confident, knowledgeable, thorough, and proactive, Your service is outstanding.
Charlotte both myself and My Son appreciate all your supportβ¦a huge Thank You
You are simply fabulous!!!
Chantelle
C Β· 12 October 2019
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1/5
GoogleWe booked a viewing in and due to traffic we were late by 10 mins. The agents meeting us had an attitude where her ignorance superseded her arrogance.
Nevertheless, we liked the property and put in a bid and after chasing the office the communication was absolutely poor. I have no idea how this company conducts its business with poor performance on every level. We would not recommend dealing with them and now have put in an offer for another property with a local company, and the attitude with them compared to William H Brown is chalk & cheese.
Amjad Β· 12 October 2022
Agent replied Β· 17 June 2024
Hi, thank you for taking the time to provide our William H Brown team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk then we will be more than happy to help you.
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5/5
GoogleJust wanted to send our thanks for the service and advice Charlie gave us. Absolutely spot on with the pricing and he was totally professional and approachable. Our chain is complete and all on track for a June move. The whole team at WhBrown are being fantastic and I'm so pleased I took Charlie's advice on using PPL, Joni is lovely and super efficient. Could not recommend more highly.
Karen Β· 12 October 2021
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4/5
GoogleWe recently put our house up for sale with William h Brown in Gidea Park and Angel Atkins has been part of the team. She has been assisting us with viewings, showing all prospective buyers around our property with great enthusiasm and knowledge of our house and area. Her helpfulness has made this process a joyful and less stressful experience.
Tina Β· 12 October 2022
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5/5
GoogleAfter eight house moves I can honestly say that the service offered is fantastic. Charlie was so professional, his marketing enabled us to have no fewer than 7 offers over the asking price. He advised us as to the buyer he thought most likely to proceed smoothly and indeed they did. The sale then went through without a hitch and communication was spot on all the way.
Karen Β· 12 October 2021
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5/5
GoogleHighly recommended! I cannot praise the staff enough, everyone has been so polite and helpful. Scot, Daniel, Erin and especially Oscar who showed such professionalism and enthusiasm and managed to sell my house in 3 weeks!!! What a pleasure dealing with such a lovely young man, I was always made to feel that I was in good hands. Thank you everyone for all your hard work in helping me along this journey!
Jackie Β· 19 June 2019
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5/5
GoogleAbsolutely fantastic service provided by William H Brown. Kieran and the team went above and beyond, to help me buy my 1st home. Any issue I had come across with solicitors were quickly addressed, and I must say, I felt very well taken care of through the whole process. I Couldn't recommend William H Brown (Gidea Park) enough.
Jatinder Β· 12 October 2021
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1/5
GoogleCannot believe how rude the young man was, very unprofessional. Tried to argue with my son over the phone and shut the phone down on his face. A joke of a business , you would think they would have a bit more respect
Alex Β· 24 March 2024
Agent replied Β· 17 June 2024
Hello, I am sorry you feel this way please email me at complianceresidential@sequencehome.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWilliam H Brown sold our house quickly, Michael was very accommodating when we were looking for the right agent, Angel was engaging and friendly when she showed our house, we trusted her with our home which we adored.
Danad Β· 25 March 2023
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5/5
GoogleI had my house valuation yesterday. Kieran was very professional and offered valued advice and insights of the current market. I received my valuation report on the same day and the communication has been fantastic. I would highly recommend using their services.
Dana Β· 12 October 2022
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5/5
GoogleI had a very positive experience buying a property through them. Daniel was amazing! He was always around whenever i wanted to get another view at the property and would answer any queries I had, he was very patient and dealt with all the concerns I had. I would definitely use them again!
Oyeleke Β· 19 June 2019
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5/5
GoogleI could definitely recommend William Brown estate agents at Gidea Park. Daniel, Oscar and Scott were very knowledgeable and helped us find a buyer for my mother in laws house. A special thank you to Scott for keeping us updated, nothing was too much trouble. It is greatly appreciated.
Linda Β· 19 June 2019
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1/5
GoogleAVOID LIKE THE PLAGUE!!!!!!!
Absolute complete set of incompetent, inexperienced people. Buying and selling properties over two decades i've never had a more awful experience. If you seriously care about getting your property sold or being able to trust that your estate agents represent you fully as clients, DO NOT USE.
If you are a buyer, BEWARE. They will repeatedly lie and invent things to get you to complete the transaction, spend thousands only to be left with no property at the end due to inconspicuous circumstances. Be particularly wary of the branch manager Kieran Jones and Charlie Maynard, very very low quality professionals.
Once again, AVOID LIKE THE PLAGUE.
S Β· 23 November 2022
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1/5
GoogleAVOID LIKE THE PLAGUE!!!!!!!
Absolute complete set of incompetent, inexperienced people. Buying and selling properties over two decades i've never had a more awful experience. If you seriously care about getting your property sold or being able to trust that your estate agents represent you fully as clients, DO NOT USE.
If you are a buyer, BEWARE. They will repeatedly lie and invent things to get you to complete the transaction, spend thousands only to be left with no property at the end due to inconspicuous circumstances. Be particularly wary of the branch manager Kieran Jones and Charlie Maynard, very very low quality professionals.
Once again, AVOID LIKE THE PLAGUE.
Stefan Β· 12 October 2022
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1/5
GoogleAVOID LIKE THE PLAGUE!!!!!!!
Absolute complete set of incompetent, inexperienced people. Buying and selling properties over two decades i've never had a more awful experience. If you seriously care about getting your property sold or being able to trust that your estate agents represent you fully as clients, DO NOT USE.
If you are a buyer, BEWARE. They will repeatedly lie and invent things to get you to complete the transaction, spend thousands only to be left with no property at the end due to inconspicuous circumstances. Be particularly wary of the branch manager Kieran Jones and Charlie Maynard, very very low quality professionals.
Once again, AVOID LIKE THE PLAGUE.
Stef Β· 18 June 2022
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5/5
GoogleI work at TTS solicitors and have been liaising with Hope throughout a transaction which had a long chain. She was brilliant throughout and has been one of the most helpful agents I have worked with. She tried her very best throughout the entire transaction to get the chain completed and it would not have completed so swiftly without her help. Definitely recommend.
Jenny Β· 12 October 2023
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1/5
GoogleSpoke to a guy called Jason numerous times regarding the possibility of viewing a specific property in cherry tree lane, assured me he would call me back once he has heard from the owner, the property has now been sold and still not heard back from him! Very unprofessional and highly untrustworthy. If I were to have a guess Id say he has taken a little bit of cash from someone in order to reserve the property! SCAM! Be careful!
Gersi Β· 12 October 2020
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5/5
GoogleI went through Alex Pedro for the purchase of my property and right from the start I had full trust in Alex as he was transparent, honest and was tactical in how to speed up the house purchase process with a critical suggestion. He was proactive and chasing and not one of the agents to just sit back and wait and I liked this about him. He is also professional and a nice guy. I couldnβt have bought the house without him
Amit Β· 12 October 2020
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5/5
GoogleThanks to Alex, Maria and all the William H Brown team in Gidea Park for all their good work in making my property sale transaction go smoothly. Highly recommended.
Omoluyi Β· 12 October 2020
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5/5
GoogleWould highly recommend Willam H Brown services here- Oscar Ruston is a top guy, really easy to get on with, and very helpful when it comes to looking out for the customer!
Josh Β· 19 June 2019
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5/5
GoogleKirean is polite and extremely helpful in my quest to find a home ! Thank you
Lisa Β· 12 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.