Every review we hold for the Havering office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMany thanks to Charlotte and her team for their support throughout the whole process of selling our home. Everyone is very professional and friendly and always ready to listen to any concerns and provide help.
This was the third time we used Bairstow Eves and we are very happy with the service received.Thanks again Charlotte,Lee and Matt for being there for us when we needed you.
Lorena · 24 October 2017
Agent replied · 22 October 2024
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Charlotte, Lee, Matt and everyone else involved at in the branch. Many thanks.
★★★★★ 5/5
GoogleIt was a very sad time for my Brother & I selling our Father's house to pay for his care home. Matt Lee & Charlotte were very professional & always kept us informed as to what was happening with the sell. It sold very quickly which I think was due to their efforts. I would recommend Bairstow's to any of my friends.
Rita · 24 October 2017
Agent replied · 22 October 2024
Thank you Rita for taking the time to leave us this great, 5 star review! We know that selling a house under any circumstance can be a stressful time so it's great to see that the personal and straightforward approach taken by the Bairstow Eves branch in Hornchurch made this a stress free experience for you. Kind Regards.
★★★★★ 5/5
GoogleWe have received our house key ( RM13 7LJ)on 14th May & we are really really happy. We have always got top quality service from start to Finish. We have to specially mention Lee Dabey’s name because he is the best. He definitely deserves 7 …
MUHAMMAD · 16 April 2025
Agent replied · 22 October 2024
Dear Muhammad Alam, thank you for your glowing review! We are thrilled to hear about the top-quality service you received from Lee Dabey at our Bairstow Eves Elm Park branch. It's wonderful to know that he provided excellent support … More
★★★★★ 5/5
GoogleThe staff at Bairstow Eves in Elm Park were fantastic with helping me to sell my property, very informative & nothing was too much trouble, lovely staff who cared.
Jenny · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleThe Elm Park team Charlotte, Matthew and Dragan were all courteous, supportive and enthusiastic. They arranged and hosted a lot of viewings of my empty house and advised me of anything I needed to do. Not 5 stars as a couple of hiccups when triggering their systems to take next steps. Thanks for selling my house guys :)
Mike · 24 October 2018
Agent replied · 22 October 2024
Thank you mike for recognising our teams hard work with your review. I am sorry to read there were a few hiccups but i am glad to see that overall your experience was positive.
Kind regards, Scott.
★★★★★ 5/5
GoogleMany thanks to Charlotte and her team for their support throughout the whole process of selling our home. Everyone is very professional and friendly and always ready to listen to any concerns and provide help.
This was the first time we used Bairstow Eves and we are very happy with the service received. Thanks again Charlotte, Lee and team.
Dave · 24 October 2017
Agent replied · 22 October 2024
Thank you Dave for taking the time to leave us this great, 5 star review! We know that moving house can be a stressful time so it's great to see that the personal and straightforward approach taken by all the team at the Bairstow Eves branch in Hornchurch made this a stress free experience for you.
★★★★★ 5/5
GoogleCharlotte and her team have been great! Like other reviews have stated, she has been ready for chats and advise the whole way through, and many were needed lol, They check up on you and keep you well informed! have been very pleased with their efforts and help. Thanks again for helping us through it all!
Tarn · 11 November 2017
Agent replied · 9 November 2024
Good afternoon Tanya,
Thank you for your 5* review. All of us at Bairstow Eves are very happy to see that you have received the 5* service that we always aim to provide. I will ensure that Charlotte receives this positive feedback.
Many thanks again for taking the time to leave this 5* review. Regan.
★★★★★ 5/5
GoogleCharlotte and her team have been great! Like other reviews have stated, she has been ready for chats and advise the whole way through, and many were needed lol, They check up on you and keep you well informed! have been very pleased with their efforts and help. Thanks again for helping us through it all!
Tanya · 24 October 2017
Agent replied · 22 October 2024
Good afternoon Tanya,
Thank you for your 5* review. All of us at Bairstow Eves are very happy to see that you have received the 5* service that we always aim to provide. I will ensure that Charlotte receives this positive feedback.
Many thanks again for taking the time to leave this 5* review. Regan.
★★★★★ 5/5
GoogleMy agent was Charlotte, also got some help from Mark. I can only say WOW!!!!
Charlotte was so patient and helpful through one of the most stressful processes I've experienced in my life.
Me and my family are so happy Charlotte and the Hornchurch Bairstow Eves team are brilliant 🤗😊🤩
Brown · 24 October 2018
Agent replied · 22 October 2024
Thank you for your wonderful 5* review of our Hornchurch team, especially Charlotte and Mark. It is great to read that you had such a great experience of the branch team and found them very helpful during a tricky sale.
Kind regards, Scott.
★★★★★ 5/5
GoogleMany thanks to Chelsea and the team at Elm Park. Had a great experience. She helped me find a property and has always been professional. I highly recommend her and the team.
Ellie · 23 October 2022
Agent replied · 22 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was lucky enough to have a few houses in the Elm Park area shown to me by the people at this office, and the service was impeccable - there is no way I can fault it. Throughout the whole process, I was listened to when voicing my concerns, I always updated when a potential new house was on the market and I was treated like a valued client. If anyone in the area is looking for a property, I would highly recommend Charlotte and her team, they are brilliant at what they do!
Maisie · 24 October 2016
★★★★★ 5/5
GoogleThoroughly looked after by the whole team at the Elms Park branch. They were all really helpful from start to finish; Matt was very willing to accommodate me and my working hours for appointments and viewings.
They went the extra mile for me, especially Lisa in the mortgages team - they really know their stuff! Will be happy to use them all again in a few years - but I'm certainly looking forward to enjoying my new home first. Thanks again all!
Lavon · 24 October 2016
★★★★★ 5/5
GoogleLisa was my mortgage broker at Bairstow Eves in Elm Park and she very helpful with both my selling and buying of my properties. Lisa made the process very painless. I would definitely recommend bairstow eves to my friends and family in the future. Thank you
Brian · 24 October 2017
Agent replied · 22 October 2024
Hi Brian, Thank you for leaving this wonderful 5* review and recommendation. I have passed your feedback to Lisa and everyone else involved at Bairstow Eves, Elm-Park. Many thanks.
★★★★★ 4/5
GoogleMany thanks to Matthew , Lee and Charlotte for all the help with the sale of our house . Overall we thought the team were " on the ball " and always kept us well informed . Cheers guys !
Bern · 24 October 2017
Agent replied · 22 October 2024
Thank you for the wonderful review, i am happy to read that you received great support from Matthew, Lee, Charlotte and the entire team at Bairstow Eves in Elm Park. However, if you would like to give us further feedback as to how we could have made this a 5* experience for you then please contact us via email at review@countrywide.co.uk. Kind regards, Sarah
★★★★★ 5/5
GoogleCharlottte was brilliant with helping me purchase my first home, she made the whole process as simple and stress free as possible.
I will definitely be using Bairstow Eves again in the future xx
Mary · 24 October 2018
Agent replied · 22 October 2024
Hello Mary,
Thank you for taking the time to write this wonderful 5 star review for the Hornchurch branch of Bairstow Eves. Congratulations on your first property purchase! Please be assured I will pass your feedback on to Charlotte and I am sure she will be happy to hear your kind words. Best wishes in your new home, Maryjane.
★★★★★ 5/5
GoogleLee and Lara have been fab throughout the process of selling my property, patient, respectful and understanding to find the correct buyer. They have been honest throughout and haven’t promised anything that wasn’t achieved! Highly recommend! Thank you!
Kate · 28 July 2024
Agent replied · 22 October 2024
Thank you for your terrific 5* review and recommendation Kate. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSo many positives I dont know were to start, to put it simply the team at bairstow eves elm park got us our dream of becoming landlords and buying a family home, especially charlotte,matt and jade who went the extra mile (or 10) to achieve our goal, when ever I needed help or advice I could ring them. I would highly recommend bairstow elm park. Very professional and easy to talk to . Forever grateful and definitely drinks on me .
Lee
Lee · 24 October 2018
Agent replied · 22 October 2024
Hi Lee, thank you for taking the time to leave us with your kind words of our dedicated Bairstow Eves team in Elm Park. It is great to read that the staff helped you realise your dream of becoming landlords and buying a family home. I will ensure they receive your kind words.
Best wishes,
Emma
★★★★★ 5/5
GoogleI've worked with this branch several times and I have to say Charlotte and Matt have impressed me every time. I've worked with a variety of estate agents in different parts of the country and the way this branch looks after their clients, puts them top of their game. Buying or selling a home will always be a stressful thing to do and the wrong estate agent will make that worse, so if you want less stress and hassle, you can rest assured, you are in good hands here.
Wellman · 24 October 2018
Agent replied · 22 October 2024
Thank you for taking the time to leave us your excellent 5* review of the great service you received from Charlotte and Matt at our dedicated Hornchurch branch of Bairstow Eves. It is fantastic to read that you receive an impressive service time after time and that the team look after you and help to ease the stress. We look forward to working with you again in the future. Best wishes, Emma.
★★★★★ 5/5
GoogleCharlotte has been very helpful and jade as well.Has got back to me promptly when I needed help and jade got me a good deal. Thanks Bairstow Eves elm park :)
Mike · 24 October 2018
Agent replied · 22 October 2024
Thank you Michael for your excellent 5* review of the great service you received from our dedicated Bairstow Eves team in Elm Park. Best wishes, Emma.
★★★★★ 5/5
GoogleChelsea did an excellent job selling my house! She kept me updated throughout and was responsive to messages and calls.
JKV · 9 March 2025
Agent replied · 11 April 2025
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleUpbeat, well-informed professional staff who priced the house accurately and found secure buyers at the first time of asking. We would use again. Charlotte, Matthew and Lee were all extremely personable.
AnNa · 24 October 2017
Agent replied · 22 October 2024
Hello Byron, Thank you for the great review! I'm happy to hear you received very good service from Charlotte, Matthew and Lee at the Bairstow Eves, Elm Park branch. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks,
★★★★★ 3/5
GoogleWe had used Bairstow Eves over 7 years ago to purchase our first property seamlessly. So we decided to use them again to assist us with the sale of our flat to allow us to buy a bigger property. …
Sika · 16 April 2024
Agent replied · 22 October 2024
Sika Neckles thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
YellPile of cack
Despite being under severe threat of being out of a job within the new few years, they are doing very little to redeem themselves. House has been up for sale with them for ages and they have not done a single thing. I suppose that's what rightmove is for. Disappointing and a disgrace - they deserve to be out of a job soon.
UnsoldH · 4 July 2016
★★★★★ 5/5
GoogleLee Charlotte and Matt were extremely helpful, friendly and professional. They marketed our house well and successfully sold our property, keeping us well informed at all times. Would definitely recommend
TT · 24 October 2017
Agent replied · 22 October 2024
Hi Tracie, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of Lee, Charlotte, and Matt's brilliant service. Many thanks, Bairstow Eves.
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