Bairstow Eves Elm Park reviews in Havering

★★★★★ 5/5

Google

I’m very happy with my experience selling my home through the Barestow Eves Leytonstone branch. Emma valued my property and secured the price I wanted. A big thank you to Lee Davies and Matthew for managing the sales process and making it far less stressful than it could have been. They were always responsive, answering the phone or calling back promptly, and they acknowledged all my concerns. Their approach was professional and honest throughout. I would definitely use them again and happily recommend them to others.

Claudia · 6 May 2025

★★★★★ 5/5

Google

We recently purchased a new property with the help of the team at Bairstow Eves, and the entire process was smooth and professional from start to finish. A special thank you to Charlotte, who went above and beyond to support us every step during the process and was always there to answer any questions we had! We felt well-informed and supported throughout especially as first time buyers. The team are friendly and always available, highly recommend to anyone looking to buy a property! Thanks for helping us 😊

Rebekah · 2 May 2025

★★★★★ 5/5

Google

We recently completed the purchase of our new home with the help of Charlotte from Bairstow Eves Elm Park. Charlotte was professional and supportive throughout, and the experience was seamless from beginning to end. She consistently went the extra mile to guide us through the process and was always on hand to answer our questions. Her dedication made a real difference, and we couldn’t be more appreciative!

Vijay · 16 June 2025

★★★★★ 5/5

Google

Lara, Lee and the whole team at Bairstow Eves Elm Park have been incredibly helpful, understanding and efficient in their job of selling my property. From the very first visit to discuss going on the market, to the actual handing over of keys, they've helped to make the process as stress-free as possible and going out of their way to ensure everything moved along in a timely manner. Their office door was always open to me and I felt that they valued me as a client, always making time for any questions or concerns I had; even helping with questions I had about my ongoing purchase through another agency. They were always easy to get hold of on the phone or via email and dealt with any queries immediately. As well as being a friendly team, they were professional to the highest standard and I always felt looked after and that they were working with my best interests in mind. They were very mindful and accommodating with regards to viewings being held on my property and worked really hard to bring a high volume of serious buyers to view, ensuring there was no time wasted. I would 100% recommend Lara and Lee to anybody selling their home in the local area and would definitely use them again, should the situation arise. A huge thank you to them all for helping me to sell my house and helping me achieve my dream home!

Maria-Victoria · 25 November 2024

★★★★★ 5/5

Google

As a first-time buyer, I was very impressed by the team’s understanding and support. A special mention should be made to Chelsea, who provided invaluable assistance throughout the process. While we encountered a few challenges, Reda, Charlotte, and Chelsea were all exceptionally helpful. It was a lovely surprise to receive a gift box containing useful information and practical items when we collected the keys. The team are so friendly, Thank you!

Lax · 10 February 2025

★★★★★ 5/5

Google

After my other Estate agent stop working for us we went with Bairstow Eves elm park, i can't thought them they helped us every step of the way even with the really hard times, Chelsea and her girls was so professional and listened to what we had to say, they kept us up to date on everything they was going to do and if we wasnt sure about anything they was all there in shop or at the end of the phone to explain it to us, they all worked so hard to sell our houst and to help us buy our new house they went above and beyond in everything they did for us and we can't recommend them all enough if it wasn't for them we wouldn't be moving, Thank you again chelsea for all your hard work and sorry for all the time I was crying down the phone to you x

Marie · 16 February 2026

★★★★★ 5/5

Google

The Elm Park office have been great in helping me find a home. I have just bought my first property and couldn’t thank them enough. Summer, Reda and Charlotte helped me a lot sending through properties and taking me to view them. The manager Chelsea helped me along the way with the legal process. The team have made the process very smooth. Couldn’t recommend them enough.

Luke · 16 February 2026

★★★★★ 5/5

Google

Bairstowe Eves are the best Agents in the market. I was looking to purchase a property at the height of the property craze in early 2022 and every other agent I dealt with provided a terrible service. Bairstowe Eves were open and transparent and assisted in ensuring the process was fast yet smooth, keeping me informed throughout the entire journey. They were also kind enough to follow up a year later and provide a valuation which was great. The entire team led by Lee were fantastic and I will definitely be using them again in the future. Charlotte was an amazing sales negotiator with excellent customer service and people skills; Chelsea was also great albeit my interactions were minimal however overall my experience with Lee, Charlotte and Chelsea is the reason I was able to secure my first property with no hiccups. I will be sure to go back to Bairstowe Eves in the future for my property needs. Thank you Bairstowe Eves!

Priya · 23 October 2023

★★★★★ 5/5

Google

A massive thank you to Chelsea, Lee and Charlotte!! My process (through no fault of theirs) has been a very long and at times very challenging one. The team at Elm Park have always kept me informed and went above and beyond to chase unresponsive solicitors to help this sale go through. Very grateful to the team and highly recommend them! Cannot thank them enough and would be more than happy to use their services again in the future.

BK · 23 October 2022

★★★★★ 5/5

Google

Fantastic service received from William at Elm Park branch. William is very professional and went out of his way to help with looking for the right house for us. If ever you visit the branch, know that you are in good hands ! Thank you William and the rest of the team in helping fulfil our dream.

Caroline · 16 April 2024

★★★★★ 5/5

Google

Just exchanged on our sale and couldn’t be happier with the service from Charlotte and Chelsea at Bairstow Eves (Elm Park). They were professional, proactive and realistic. Their advice and communication was excellent and they kept everything moving. Couldn’t recommend them enough!

Luke · 16 March 2026

★★★★★ 5/5

Google

I have just recently completed on a sale and purchase through the office and I can honestly say the team have been faultless. Chelsea came round initially and from start to finish has been a shining light throughout. I can highly recommend the team!

James · 16 February 2026

★★★★★ 5/5

Google

A big thank you to Lee, Charlotte and Chelsea at the Elm Park branch for all their help and support during the selling of my house. They were very professional and always on hand to offer help when I needed it I cant thank them enough and wish them all the best for the future.

Gary · 23 October 2023

★★★★★ 5/5

Google

Honest help at every step of the way! Dragan was great with the viewings. His honesty is admirable! I have no words to describe how helpful Vikki has been throughout the process. Her calm and collected approach helped me so much when things were taking time and authentic demeanour is a true asset to her and Bairstow Eves. The Hornchurch branch all in all, is really hardworking and they all have a real passion for their work. I can’t wait to work with you again!

Gurpreet · 24 October 2019

★★★★★ 1/5

Google

Ozlem Belinder made me cry and upset as she charged me for a service that she failed to deliver. I was very clear with her from the start and had put my trust in her but she failed to give me any reassurance as she kept changing her words. She didn't give me any confidence in her and Bairstoweves. I called her on several occasions but she failed to return my call. She comes across as a professional but doesn't deliver. I am taking this complaint further.

Sunita · 24 October 2018

★★★★★ 5/5

Google

If you are thinking of placing your property with an on line agent I can strongly recommend that you DON'T...we went down that route and basically wasted our money. If Charlotte can't sell your property then nobody can. The girl is an absolute star. Without her tenacity and commitment i doubt whether we would have sold( exchanged and completed today).As a previous homeowner has stated Charlotte keeps you informed from the get go,travels the extra mile and is ably backed up by her "star striker" and Senior Valuations Manager Matthew. Charlotte's cheery disposition is a revelation in a profession which tends to get a bad press.If any of the hierarchy at Bairstow are reading this please make sure you reward this employee suitably..Charlotte is a credit to your company.

Paul · 24 October 2018

★★★★★ 5/5

Google

I wanted to pass on my feedback after recently selling my house through your Elm Park branch last week. Having originally bought the property through yourselves, I had no hesitation in instructing you for the sale. From initial valuation with Matthew to completion with Charlotte Atkinson, the process was seamless and their communication faultless. Both went way beyond the call of duty to make the whole process a lot easier for me, especially during quite a stressful period of time in my life. These people are a credit to Bairstow Eves Countrywide!

Emma · 24 October 2018

★★★★★ 5/5

Google

Charlotte and her team worked wonders with my brothers sale which was very complicated with lots of "issues" to deal with. Looking back on the whole episode the only thing Charlotte could have done to improve matters was to buy his house herself, lol! A great team and really personal approach which went way beyond any other dealings I've had with estate agents lately and I've just been involved in selling/moving 3 sets of people/houses with very different situations/problems. I would highly recommend Charlotte and her team at Bairstow Eve's in Elm Park to anyone and everyone as you can't/wont find a better team. Thank you Charlotte & team from all of us now relocated to Somerset/Devon.

Tracy · 24 October 2017

★★★★★ 5/5

Google

Effortless sale thanks to Lee, Will & Lara in the Elm Park branch. Shout out to Donna in the Hornchurch branch too, very knowledgeable when it comes to mortgages! Thanks again guys, top notch work at very competitive rates.

Jay · 24 April 2024

★★★★★ 5/5

Google

Just finished exchange of my new place with Bairstow Eves. the experience and service I have received was excellent. Especially from the Mortgage adviser (Ms Lisa Catling) at Elm Park branch, received a lot of help and communication during application of mortgage and exchange of contract. She was very professional and explained in detail all the procedures of the mortgage and also helped me arrange all contact between different departments during the progress of the purchase. Thanks Bobby

Bobby · 24 October 2017

★★★★★ 4/5

Google

A huge thank you to Charlotte and her team at Bairstow Eves in Elm Park. Charlotte has been brilliant and has gone above and beyond in helping us buy our first home!! It has been quite a long process and Charlotte has gone out of her way to help make this happen by chasing people and keeping us informed. Lee has also been a great help. We thank you both so much for all your help.

Laura · 24 October 2017

★★★★★ 5/5

Google

A big Thank you to Charlotte and Matthew. This was our second time to purchase whit Charlotte. The service and professional advices we received where outstanding. She manage the whole process and kept us informed throughout the purchase. Communication whit Charlotte is very easy. The deal was completed in less than 25 days.Great work..I would highly recommend Charlotte, Matthew and Bairstaw Eves Elm park. Thank you team

Nikolay · 24 October 2018

★★★★★ 5/5

Google

Charlotte was fantastic, the level of customer services was outstanding. She was very helpful and supportive in all areas of our purchase. We had lots of problems while buying the house but Charlotte was there for us all the way. It was an excellent experience buying this house. I wouldn definitely recommend them to friends and family. Thank you very much Charlotte for all your help.

Ashfa · 24 October 2018

★★★★★ 5/5

Google

Charlotte and Matthew made a very stressful year more bearable and enabled us to move from Essex to Manchester. They kept us informed all the time, liaised with the solicitors, other agents and buyers relentlessly. Most of all they were extremely professional at all times and patient when things were getting us down. I would definitely r commend Bairstow Eve in Elm Park! L & T

Lorraine · 24 October 2018