Every review we hold for the Haverfordwest office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have recently secured a buyer for our property through West Wales Properties.
Sean has been our main point of contact throughout the process and he has been a pleasure to work with. Always professional and efficient while remaining friendly and approachable. He has kept us well informed, given us timely updates at every key stage as well as providing us with sound advice during the sale. Thank you Sean.
Paul · 23 September 2024
Agent replied · 23 October 2024
Thank you for the review - we are delighted to hear that Sean provided you such great service. Good luck with everything and if you need us again we will look forward to seeing you.
★★★★★ 5/5
GoogleMy late Father's house was marketed and the sale completed within 4 months by West Wales Properties. Sean Griffiths valued and marketed the property . He was very sympathetic to us ,very professional and very knowledgeable. Both Sean and everyone in the team who we had contact with were friendly and helpful.A house sale which could easily have been very stressful as we live 5 hours away was made easy and we felt we were in very good hands.
We wouldn't hesitate to very highly recommend Sean and West Wales Properties to anyone. Thankyou .
Alan · 26 March 2024
Agent replied · 23 August 2024
We are so glad that Sean made a stressful and difficult time for you easier with his professionalism. Thank you for taking the time to do the review. Kerry-Anne
★★★★★ 5/5
GoogleI have been very happy with the service received from West Wales Properties. Excellent communication and was kept informed all the way through. I would highly recommend James Etheridge who was assigned to my sale. Thank you
Lisa · 11 October 2025
Agent replied · 11 October 2026
Thank you for your kind review!
★★★★★ 5/5
GoogleMertys and rich were so genuinely kind and helpful when getting me through my mortgage anxiety and stress. I was put at complete ease and reassured me through everything. I felt they went above and beyond for me. I wouldn't go to anyone else in the future. I highly highly recommend. Lovely, and professional people. Very easy to talk to.
Gina · 11 May 2026
Agent replied · 11 October 2026
The team at MAB are fab!
★★★★★ 5/5
GoogleMy wife and I would like to thank West Wales Properties for all their recent help, and acting for us in a professional manner.
Valuer James was keen to give us a realistic valuation which we were pleased with, and he had lots of enthusiasm which swayed our decision to go with him.
And special thanks to Manager Emma and the rest of her team, who managed to gently push the sale along for us.
Paul · 25 April 2024
Agent replied · 23 August 2024
Thank you so much for your wonderful feedback - we have made Emma and James aware and they are delighted. We wish you well for the future.
★★★★★ 5/5
GoogleRight from the start West Wales Properties were really helpful and informative. Always approachable for any questions or inquiries. They did most of the viewings whilst I was working which was totally convenient for me. Feedback practically immediately.As the process went on I found it easier and more productive to ask for their help in chasing things up, than the solicitor. James was always contactable and returned calls right away . Very happy with the service.
Susan · 26 March 2024
Agent replied · 23 August 2024
Thank you so much for taking the time to review us and especially James - it was much appreciated.
★★★★★ 5/5
GoogleDuring what has been a lengthy selling process (thanks to Pembrokeshire Council's second home policy), James Etheridge has been a constant, friendly and positive presence. He and West Wales Estate Agents have been open, honest and easy to speak to. They managed all viewings, keeping us informed of appointments with quick and useful feedback afterwards. I am happy to recommend them to any future buyers and sellers.
Patsy · 15 August 2025
★★★★★ 5/5
GoogleVery helpful staff throughout the marketing and sale process. They were Proactive in contacting potential interested buyers.
Ian Kidd in particular would give us regular updates as the sale progressed from valuation to completion.
Gareth · 11 September 2026
Agent replied · 11 October 2026
Thank you so much for your review - we’ve passed your comments to Ian.
★★★★★ 5/5
GoogleOverall a great experience from James Etheridge & the team in the office . Great communications, always a prompt response to queries , documentation issued without delay . The only slight frustration was we viewed the house at a weekend , we wanted to offer and fo the deal there and then but had to wait until someone senior enough was there which meant a 2 day delay . Once done though everything went really well
Mark · 11 October 2025
Agent replied · 11 October 2026
Thank you for your review and feedback.
★★★★★ 5/5
GoogleMy experience with the estate agents side of West Wales was really good. Claire Sheil who dealt with our sale went above and beyond and was extremely helpful and very professional. She went out of her way to help in any way possible and kept us informed every step of the way.
Newbold solicitors need to communicate more and we weren't impressed with them at all. It took ages to be assigned with a solicitor. Didn't find them helpful at all.
I would highly recommend Claire at West Wales.
Abby · 1 July 2023
Agent replied · 26 November 2023
Many thanks for your review - We are pleased to hear that you found our customer services positive. Thank you for your feedback on the solicitors also - we have ensured this has been passed on.
★★★★★ 5/5
GoogleIan Kidd and all of the staff at WWP have been excellent throughout the sale of my property. Patient, responsive and professional at all times, I would definitely recommend them.
ANDREW · 11 September 2026
Agent replied · 11 October 2026
Ian is such an asset to the business and we are delighted you’ve had such wonderful service
★★★★★ 5/5
GoogleI used West Wales properties to sell my house. James Etheridge and Claire Sheil were so professional and always kept me upto date with viewings taking place. Communication with James was excellent as I live away. What should of Been a straight forward sale James enabled each step to be as smooth as possible and completing the sale within three months. Great job to the team at West Wales Properties
Susie · 27 October 2023
Agent replied · 26 November 2023
Thank you so much for taking the time to review us, we have passed your comments over to the team :-)
★★★★★ 5/5
GoogleSo, we have found our new home and moved in last week. A big thank you to James at West Wales Properties, he managed our purchase wonderfully and we could not be happier with the way that everything has gone. It was not the easiest transaction due to extended timelines but James' assistance and knowledge helped use get it over the line. Many Thanks.
Carl · 25 February 2024
Agent replied · 23 August 2024
Thank you so much for your google review your comments have been passed on to the team and James in particular. Good luck with your new home. :-)
★★★★★ 5/5
GoogleThey have been so amazing, Emma Lovatt is always there to help with any questions, nothing too much for her!
Always replied to my emails out of hours too, which was so kind and reassuring, putting my mind at rest.
So professional, kind and so friendly.... absolute fabulous x
Suzy · 6 November 2024
Agent replied · 23 November 2024
Thank you for your review - it is very appreciated.
★★★★★ 5/5
GoogleJames was brilliant. Professional, understanding, supportive. He dealt with matters efficiently and most importantly kept me in the loop. Thank you.
Katrina · 11 October 2025
Agent replied · 11 October 2026
Thanks for your wonderful feedback!
★★★★★ 5/5
GoogleWe have just completed the purchase of our new home, and Sean has been there every step of the way to keep us updated. His attentive and professional approach made the process much smoother, and I cannot thank him enough for helping us close before Christmas.
Amanda · 19 December 2024
Agent replied · 9 January 2025
Thank you so much for your review - we hope that you will be very happy in your new home.
★★★★★ 5/5
GoogleJames has been exceptional thoughout the process. It was a challenging chain with various complications, however, James provided excellent support and chased everything up. Without his efforts we would not have made it into our home before Christmas. We very much appreciate the work that James and the West Wales team put in to get our completion through.
Amy · 26 January 2024
Agent replied · 23 August 2024
Hi Amy, Thank you so much for taking the time to review us. We hope you are happy and settled in your new home. Kerry-Anne
★★★★★ 5/5
GoogleGreat service and a brilliant team. Very professional, not pushy but patient and helpful. Would recommend and use again.
Nicholas · 11 September 2026
Agent replied · 11 October 2026
Thank you so much!
★★★★★ 5/5
GoogleWe have had a wonderful experience dealing with Emma and her team at West Wales properties in Haverford West. We live overseas so needed extra help and communication to get us over the property purchase line! They were very helpful, always available and thanks to them, we get the keys to our new home tomorrow!
Tabletopia · 27 September 2023
Agent replied · 26 November 2023
Thank you so much for taking the time to send us a review. The team are delighted that you were happy with the customer service.
★★★★★ 5/5
GoogleI cannot recommend James Etheridge at West Wales Properties enough. He was very professional, on the ball and worked very hard to get the whole process complete. Also, Emma and the rest of the team at WWP were always friendly and helpful. We were very pleased with the service provided.
Emma · 23 November 2023
Agent replied · 1 January 2024
Thank you very much for taking the time to review us - we've passed your comments to James and Emma :-)
★★★★★ 5/5
GoogleFrom the initial house valuation to completion Graham & his team from West Wales Estate Agents were genuine, honest and professional throughout. I had several valuations when I wanted to sell my house but West Wales were & went above & beyond the rest in knowledge, accuracy in value & professionalism. Me being me I research everything & in doing this found West Wales to be the number 1 estate agent in Wales...
I went ahead & the house went on the market very quickly. I was kept informed regularly on the interest & feedback via email & telephone, to then an offer... Even then throughout the legal solicitors process I was always kept updated.
Personally I couldn't have asked for more and wished that every house I sold could be through West West Estate Agents. They really went above & beyond my high expectations.
Thank you Graham & all the team at West Wales you ARE the best...
Andy · 8 July 2018
Agent replied · 7 July 2023
Thank you, Mr Hillier, you are very welcome, it is our pleasure to help you. We look forward to working with you in the future. Thank you again, The Haverfordwest Branch
★★★★★ 5/5
GoogleWe were looking to purchase a house in Pembrokshire and had the pleasure of working with West Wales properties. They had a great selection of houses across the villages we were looking at and were proactive in sharing suitable houses with us. Everyone we encountered was great to work with and genuinely interested in helping us.
We want to call out Amanda, Charlotte, James and Sarah. They all gave us very honest advice and helped us find the right house. They even helped us find local builders to get us the right advice for whats possible in terms of renovations. Overall, everyone is very knowledgable about the area and genuinely interested in giving buyers good advice.
We would highly recommend them and would love to work with them in the future.
Anuj · 28 October 2025
★★★★★ 5/5
GoogleWe dealt with Sean Griffiths at West Wales. Thanks to him we have got the perfect home for our family. We are extremely grateful for the hard work he put in on securing our home. From Offer acceptance to Key collection it took 56 days! Thank you!
Isabelle · 18 December 2023
Agent replied · 23 August 2024
Thank you for your review, we hope you are very happy in your new home.
★★★★★ 5/5
GoogleI have had a very positive experience with West Wales Property. The level of service and attention to detail I have received from Emma has been brilliant.
Would highly recommend.
Craig · 17 October 2024
Agent replied · 9 November 2024
Thank your kind comments particularly about Emma :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.