Trusted Agent profile · Havant
★★★★★
123 reviews across 1 platform
6 Market Parade, Havant, PO9 1QF
Chapplins Estate Agents's office in Havant, at 6 Market Parade, is rated 4.5 out of 5 across 123 reviews on 1 platform, including 123 Google reviews rated 4.5.
Every review we hold for the Havant office, from every platform, shown as written. First names only.
5/5
GoogleI have used Kerry and the team at Chapplins for numerous property transactions over many years. I can honestly say I wouldn't hesitate to recommend them. They are a very friendly bunch and not the usual corporate type of agent. You will always get an honest answer and they do what they say they will do - not always the case with estate agents!
Thanks Kevin for your kind words. We look forward to working with you on further projects
5/5
GoogleAmazing service from Steve, Kerry and the team throughout the selling process. They even contacted their solicitor to answer questions before they knew we were going with them. Wonderful communication and sound advice throughout. Helped beyond the call of duty when asked. Thoroughly recommended - look no further!PositiveResponsiveness, Quality, Professionalism, Value
Hi Michael, thank you for the kind words. It was a pleasure working for you and best wishes to you in the future. Kerry and all the team at Chapplins.
5/5
GoogleWendy Gawn, of Chapplins, has been absolutely brilliant in assisting my girlfriend's and I first property purchase. From day one of helping us understand our affordability, all the way through to securing a DIP and purchasing our house, she has answered all our questions in a professional manner and explained the process in a clear and simple way. I could not recommend her and Chapplins enough!
Hi Tom, lovely to hear that Wendy has exeeded your expectations! Many thanks for the kind review, regards from all the team at Chapplins
5/5
GoogleChapplins recently sold my house for me. They were very efficient, finding me buyers really quickly, which was a huge relief. A special thank you goes to Katie, who was extremely helpful throughout the entire process. She provided updates and excellent communication. Overall, excellent service and professional commitment. I would highly recommended Chapplins in Havant.
5/5
GoogleWhat a fantastic service, from start to finish. I have been so impressed with the team at Chapplins and wouldn't hesitate to recommend them. Particular shout out for Katie Guy, super proactive, professional and just an absolute pleasure to deal with. If you want an estate agent that will go the extra mile and are passionate about supporting you though what can be a pretty stressful process, use Chapplins. Thanks again to all the team for their support!
Hi Sally Thank you for the time to leave such a stunning detailed review of our services and in particular our lovely Katie. We really appreciate it and wish you all the best. Chapplins team.
5/5
GoogleThe team at Chapplins were so friendly and helpful. Communication was great throughout the process. I always felt like they were professional and caring and I’m sure that would have translated to the viewings too.
5/5
GoogleWonderful and helpful people - Especially Katie! If we suddenly and magically had enough money to buy another house, we'd come back to Chapplins!
Thank you for taking the time to post your review and I'm delighted that Katie provided you with such a great service. No surprise to us here, as she is amazing! Look forward to helping with the next purchase once the lottery money comes in! Best regards Kerry and all the team at Chapplins
5/5
GoogleAbsolutely amazing! Outstanding customer service! The biggest thing for us is they updated us regularly! Out of everyone involved in this process of buying our first home Chapplins were just so brilliant!! Very informative and helped to push things along and would let us know what was happening! We could speak to them anytime and they would happily talk us through and explain each process We were so grateful for all the information given to us We always had such a good response and they were always happy to help us. Buying a home can be so stressful but you made it so much easier for us! Thank you so much Chapplins! ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely review, I will let all the staff know especially Wendy!
5/5
GoogleKerry and the team at Chapplins have been providing quality estate agency services for many years. I have had the pleasure of knowing Kerry for many of these and I would highly recommend his business to anyone!
Thanks Shane much appreciated.
5/5
GoogleI used Chapplins to sell a close relative's property following her death. Kerry at Chapplins immediately responded to my initial queries about their services, and all of my communication was hastily responded to thereafter! I was particularly impressed by the team's management of the COVID19 restrictions and I was expecting difficulties and delays, but this was not the case. I was very anxious about the overall process especially due to the circumstances, but my mind was put at ease by the team's hasty work, professionalism and general reassurances. I was always updated with any progress, and the property sold very quickly! I used the Solicitor recommended by Chapplins, and I had a very good experience with them too. I would certainly approach Chapplins again if I were selling another property in the area.
Thank you Hannah for that lovely review. I'm glad that it all went smoothly at a difficult time for you and your family. With all best wishes for the future Kerry and the team
5/5
GoogleWendy Gawn has gone above and beyond, with my mortgage she has also helped sort all my insurances out as well. Highly recommend very professional.
5/5
GoogleAfter being on the market for 2 years with a previous sales falling through I decided to go with Chapplins given their recent success selling other properties on the road. Chapplins placed great care in marketing the property and following up with viewers to secure a purchaser. The interested purchaser turned out to be quite elusive which caused myself great concern given my previous experience with elusive purchasers. Chapplins supported myself through the decisioning process as to when would be the right time accept the offer and pushed hard to get the required progression out the purchaser whilst maintaining a good relationship with them. I have no doubt if this was handled by a less experienced Estate Agent the sale would have failed given the delays and long periods of lack of communication from the purchaser. Due to the persistence and professional approach taken by the Chapplins team all ended well and the sale completed successfully.
Thank you Tim, much appreciated. Experience was they key to getting over the line as you say. I will pass on you kind words to all the team. Best wishes Kerry
5/5
GoogleSuperb, i didnt look anywhere else when choosing an estate agent to sell as i knew with Chapplins i would get a completely honest and transparent approach throughout, and i was right. The house sold very quickly and everything was just so simple and easy. Would highly recommend them and next time we sell i would go straight back to them again.
Thanks James, the team really appreciate your kind words and its been our pleasure to help you with the house sale. Kind regards all the team at Chapplns
5/5
GoogleAfter being on the market for 2 years with a previous sales falling through I decided to go with Chapplins given their recent success selling other properties on the road. Chapplins placed great care in marketing the property and following up with viewers to secure a purchaser. The interested purchaser turned out to be quite elusive which caused myself great concern given my previous experience with elusive purchasers. Chapplins supported myself through the decisioning process as to when would be the right time accept the offer and pushed hard to get the required progression out the purchaser whilst maintaining a good relationship with them. I have no doubt if this was handled by a less experienced Estate Agent the sale would have failed given the delays and long periods of lack of communication from the purchaser. Due to the persistence and professional approach taken by the Chapplins team all ended well and the sale completed successfully.
Thank you Tim, much appreciated. Experience was they key to getting over the line as you say. I will pass on you kind words to all the team. Best wishes Kerry
5/5
GoogleWe cannot recommend Chapplins in Havant enough. Kerry and the whole team were fantastic with both the sale of our property and purchase of our new home at the same time. The team went above and beyond when we needed them the most and always keep us informed and up to date on each step of the way. Very friend and professional throughout the whole process. Thank you from Kate & RafPositiveResponsiveness, Quality, Professionalism, Value
We really appreciate the lovely review and hope you are settling well into you new home - enjoy the space! Best Regards Kerry
5/5
GoogleAfter being on the market for 2 years with a previous sales falling through I decided to go with Chapplins given their recent success selling other properties on the road. Chapplins placed great care in marketing the property and following up with viewers to secure a purchaser. The interested purchaser turned out to be quite elusive which caused myself great concern given my previous experience with elusive purchasers. Chapplins supported myself through the decisioning process as to when would be the right time accept the offer and pushed hard to get the required progression out the purchaser whilst maintaining a good relationship with them. I have no doubt if this was handled by a less experienced Estate Agent the sale would have failed given the delays and long periods of lack of communication from the purchaser. Due to the persistence and professional approach taken by the Chapplins team all ended well and the sale completed successfully.
Thank you Tim, much appreciated. Experience was they key to getting over the line as you say. I will pass on you kind words to all the team. Best wishes Kerry
5/5
GoogleSuperb service from Wendy, always willing to advise and give honest and accurate advice. Hard working. Won't use anyone else.
5/5
GoogleIt has been a very long road for us but.... It's almost complete. Katie, Stuart and the staff at Chaplin's have been Amazing, Patient and so helpful with our purchase of our new forever home. They recommend a solicitor firm which has been a …
Ahh what a lovely review, thank you for your kind words. We hope you settle into your new home soon and wish you every happiness in the future. Best wishes all the team at Chapplins.
5/5
GoogleWe purchased our property through Chapplins. It was a frustratingly long chain, which wasn't easy at times! However, we were so impressed with the dedicated, amazing service that we received from Katie & Julie Ann. Thank you for helping us on our journey!
Thank you for your kind review. The buying and selling process can be very stressful and we are glad that is completed and you can enjoy your new home. Kind regards the team at Chapplins
5/5
GoogleKerry and his team have arguably the most professional estate agency business in the Havant area. If I need any property advice Chapplins are always my first port of call! Keep it up
Hi Jason I will pass on your positive comments to the team!
5/5
GoogleWith 6 in the chain, Chapplins (who we were buying through) were the ones to keep all involved (clients, solicitors and Agents) all looped together. I really don’t know how this would have gone through without Kerry. He was so on the ball with everyone, keeping everyone up to date and chasing others where necessary. If I ever moved again I would absolutely choose Chapplins. Thanks for everything.PositiveResponsiveness, Quality, Professionalism
We got there!!! May thanks for the lovely review, we do try to keep clients updated and its such an important part of the service we provide. I am sure you will be very happy in your new home. Regards Kerry and the team
5/5
GoogleWe selected Chapplins as our preferred Estate Agent after interviewing a number of local Estate Agents in the Havant area. All offered a good standard of service but Chapplins stood out as being positively "different" from the rest with high quality photographs and brochures to match. Displaying the property on the front page of the local property newspaper was also a bonus. They clearly have a good sense of the local market with what turned out to be an impressive "back office" team supporting the lead Agents. Throughout the sale process of our cottage they have not failed to impress us with their commitment to sell the property at the right price. As we were selling the property from "out of county" it was important that we selected an Estate Agent with a proven track record for good communication and professionalism. The Chapplins Team meet the criteria and more. From the moment the property went on the market the team keep us informed of progress, or lack of it, every step of the way resulting in a quick sale to a qualified buyer in under 8 weeks. Impressive given the condition and challenges our property offered. Can't rate the Chapplins Team highly enough. Thank you very much.
Thank you Ian for your glowing review. It is much appreciated and I have shared with all the team. Best Regards Kerry
1/5
GoogleThis company uses a marketing firm based in Bolton to ring and thoroughly annoy people, not a specific branch but the company who keeps ringing me to ask if I want to sell, very annoying and repeatedly told to stop but he won't ( which I keep reminding him of). This fact alone would make me not use this estate agent as they will not listen.I am aware that they have called several times when I have been out as per caller display, must have been 10-12 times in last 3- weeks. 19th February ~ hmmm, no more cold calls after I posted my review a month ago - until today and it has started again
Dear cosyann@tony. Please can I ask that you contact me directly as a matter of urgency. I can confirm that we do not employ any marketing firm to make unsolicited calls to clients. We are a family run estate agency in Havant Hampshire and rely on our recommendations and this post is very worrying to me. Please can you make direct contact with me Kerry Applin at havant@chapplins.co.uk or on 02392482261. Thank you.
1/5
GoogleThis company uses a marketing firm based in Bolton to ring and thoroughly annoy people, not a specific branch but the company who keeps ringing me to ask if I want to sell, very annoying and repeatedly told to stop but he won't ( which I keep reminding him of). This fact alone would make me not use this estate agent as they will not listen.I am aware that they have called several times when I have been out as per caller display, must have been 10-12 times in last 3- weeks. 19th February ~ hmmm, no more cold calls after I posted my review a month ago - until today and it has started again
Dear cosyann@tony. Please can I ask that you contact me directly as a matter of urgency. I can confirm that we do not employ any marketing firm to make unsolicited calls to clients. We are a family run estate agency in Havant Hampshire and rely on our recommendations and this post is very worrying to me. Please can you make direct contact with me Kerry Applin at havant@chapplins.co.uk or on 02392482261. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chapplins Estate Agents's Havant office has 123 reviews across 1 platform: 123 on Google.
Chapplins Estate Agents Havant is rated 4.5 out of 5 across all 123 reviews, and 4.5 out of 5 on Google from 123 reviews.
Chapplins Estate Agents Havant, 6 Market Parade, Havant, PO9 1QF.
