Trusted Agent profile Β· Havant

Chapplins Estate Agents Havant reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

123 reviews across 1 platform

6 Market Parade, Havant, PO9 1QF

Chapplins Estate Agents's office in Havant, at 6 Market Parade, is rated 4.5 out of 5 across 123 reviews on 1 platform, including 123 Google reviews rated 4.5.

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4.5 / 5

123

Reviews on Google

This office

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Reviews

Every review we hold for the Havant office, from every platform, shown as written. First names only.

5/5

Google

We had an excellent experience with Chapplins during the recent sale of our 4 bedroom property in Emsworth. From start to finish, the team showed real tenacity and professionalism, particularly as it proved to be a tricky transaction involving a chain and followed a previous sale that had fallen through in the summer. What stood out most was how accessible the key members of the team were at all times. Whenever we needed an update or reassurance, Stuart or Katie were always available and ready to help. Throughout the process they remained calm, proactive and motivated, keeping momentum going even when things became challenging (as they do in chains!). Stuart's persistence and clear communication ultimately helped get the sale over the line. We would not hesitate to recommend Chapplins to anyone looking for a dedicated, friendly, local and reliable estate agent. Jason & Sharon Becker

Sharon Β· 19 March 2026

4/5

Google

I found Stuart Hutchings to be very pleasant,and helpful from start to finish. Thank you to all the staff, especially Kate who dealt with the potential buyers more than anyone else. A special thank you to Sian Davies my Conyancing Solicitor for her help,support and friendly manner whenever I needed any advice, which I really appreciated. Thank you!

Sandi Β· 26 February 2026

5/5

Google

Chapplins were brilliant in the purchase of our house! Great communication throughout and turned what was a stressful long purchase into a very bare-able one! Stuart was very patient and so very helpful throughout and was there to answer any question big or small, nothing ever seemed to much! Katie knows her job inside out and is so professional and friendly, again.. nothing was ever to much. Thankyou to the whole wonderful team that work together so well. we will certainly be using them again in the future.

Natasha Β· 28 March 2024

Agent replied Β· 27 August 2024

Thank you for the glowing review of the whole team at Chapplins and we wish you all the best in your new home. Regards all the team at Chapplins.

5/5

Google

Excellent service from Wendy Gawn @ Chapplins, always willing to go above and beyond for you. Wendy is extremely knowledgeable and professional and is willing to take the time to help you understand the process. We can’t thank Wendy enough for all her help with our mortgage.

Em Β· 12 March 2026

5/5

Google

I've just used Chapplins for the sale of my house and couldn't be happier! During the 'go-to-market' phase they were the most genuine, honest and helpful people we talked to (that can be so rare in estate agents), and that never waived in the whole process. They gave us honest advise on the pricing, and explained the pros and cons of going above and below our targeted sale price which was so useful. At the same time, the decision felt like it was totally ours, and they never pressured us into anything. The house was on the market in no time, and we were so pleased with the advertising and photography. During the pre-sale stage they were just as amazing - willing to work around us (as we work from home), but also giving us great advice on open day vs. independant house viewings. The viewings must have gone well, as we achieved our target price for the house sale, which in the current market can't have been easy to do! Since Sale STC, I have probably been the most pesty client ever, but they've taken everyone of my calls with enthusiasm. They've been a really asset in moving the house sale along, and we wouldn't have been able to reach exchange so fast without them. They've also been so helpful with the first-time buyers we have buying our house, being open and honest about how things work in the process, and communicating the 'real-person' concerns that our buyers have had. It so easy to loose this when going through the solicitors as they always just talk facts, rather than explaining the reasoning. We've now reached exchange and we're so excited to be moving in to our dream home. A BIG BIG thank you to everyone at Chapplins, but in particular Katie. They are estate agents rockstars and you would never regret choosing them should you decide to sell your house!

Kate Β· 10 September 2023

Agent replied Β· 1 October 2023

Hi Kate. What else can I say but thankyou for such an amazing review. Its not often we receive such a detailed testimonial of our services and we really appreciate the time and thought taken to do so. I will share these comments personally with all of the team which I am sure they will find very motivational and of course our with our lovely Katie. Good luck with the move into your new home, Kind Regards Kerry Applin, Director.

5/5

Google

Well Wendy Gawn what can I say, you made a very stressful process seem effortless and never failed to provide reasurance that everything will work out and it really did. You were, kind, patient and effective with things done and provided …

Jasmine Β· 5 March 2026

5/5

Google

At times of great personal tragedy it's hard to decide who to turn to for help, but we were lucky to find Stuart at Chapplins Havant. Everything was done in a very kind, respectful and clear way and nothing was ever to much trouble. The sale of a family home is always going to be hard but Chapplins made it much better. We can not thank them enough! If you need a professional, kind, responsive estate agent then look no further.PositiveResponsiveness, Quality, Professionalism, Value

Mike Β· 28 August 2021

Agent replied Β· 28 May 2023

Thank you Mike for taking the time to leave this wonderful review at this difficult time. With very best wishes to you and the family, regards Kerry, Stuart and the team.

5/5

Google

I purchased my first property with Chapplins Havant and cannot recommend Kerry and his team enough. I felt informed right from the very beginning of the process when I put my offer in. Kerry always took the time to check in with me and explain everything I needed to know, which was really appreciated as a first time buyer! I genuinely felt 100% supported the whole time; customer service is clearly at the top of the agenda at Chapplins. Thank you so much again, I am absolutely in love with my new home.PositiveResponsiveness, Quality, Professionalism, Value

Lisa Β· 28 August 2021

Agent replied Β· 28 May 2023

Hi Lisa, so happy for you to get there at last! Thank you for the kind words, as a family business we do try to keep all of our buyers informed and its lovely to hear that we did a good job. Look forward to seeing you when all the works completed!

5/5

Google

Katie guy from chapplins havant very knowledgeable sales assistance showed us round our new home Katie went above and beyond to help us purchase our new property and would recommend Katie guy at chspplins Estate agents havant to anyone looking for a new home thank you Katie

Shelly Β· 26 March 2024

Agent replied Β· 24 December 2024

Hi Shelly, so nice to read your positive review of our services and especially Katie. Regards from the team at Chapplins

5/5

Google

I used Chapplins to purchase a property. What a fantastic team, who actually work together as a team! I didn't have to wait for the one person if they were not available. There was always someone to take my call. A very professional outfit …

David Β· 26 March 2024

Agent replied Β· 1 October 2023

Hi David. Its great to read your positive review on your purchase. Wishing you all the best in your new home from all the team at Chapplins.

5/5

Google

Katie guy from chapplins havant very knowledgeable sales assistance showed us round our new home Katie went above and beyond to help us purchase our new property and would recommend Katie guy at chspplins Estate agents havant to anyone looking for a new home thank you Katie

Shelly Β· 31 December 2023

Agent replied Β· 27 August 2024

Hi Shelly, so nice to read your positive review of our services and especially Katie. Regards from the team at Chapplins

5/5

Google

We bought our first house from Chapplins. Katie was amazing, always responding quickly and willing to answer any questions. It was easy to arrange viewings and the process was made simple overall. I would definitely recommend using Chapplins! Thanks again 😁 …

Ellie Β· 26 March 2024

Agent replied Β· 27 August 2024

Hi Ellie, thank you for the super review and hope you are settling into your new home. Regards from all the team at Chapplns

5/5

Google

I would like to thank Katie and her team at Chapplins for the wonderful work they have done. They made the process for me very easy and smooth and I didn’t need to worry about a thing. I would highly recommend using chapplins as I have now bought and sold a house through them and would defiantly use them again.

Megan Β· 29 November 2022

Agent replied Β· 28 May 2023

Hi Megan, it was so lovely to read your review. Its been our pleasure to have acted for you on both a purchase and now your sale and wish you all the best for the future. Best regards all the team at Chapplins Havant.

5/5

Google

We can't thank Wendy and her team at Chapplins in Havant enough. Having visited before for a previous move, we didn't need to think twice when it came to returning for our most recent move. Wendy was supportive, diligent and genuinely caring in helping make the move as stress free as possible. I would certainly recommend them and we would return if we look to move again in the future.

Sebastian Β· 28 May 2021

Agent replied Β· 28 May 2023

Thank you for your review. It is always nice to work with returning customers. Regards Kerry and The team

5/5

Google

Outstanding service from start to finish! I cannot thank the guys at Chapplins enough for their combined effort! Special mention to Katie and Stuart! I would recommend these guys to anyone looking to purchase or sell a property!

Paul Β· 26 March 2024

Agent replied Β· 27 November 2023

Hi Paul. Fantastic to read your glowing review and its testament to all the hard work the team put in. Best wishes all the team at Chapplins.

5/5

Google

Although it took longer than we hoped Chapplins did a great job selling our property. Chantelle was extremely professional and kept us informed throughout the process. Her communication whether it be good or bad news meant we always knew how the sale was proceeding. I would have no hesitation it recommending them to others.

Amanda Β· 28 January 2023

Agent replied Β· 28 May 2023

Thank you for your kind words we really appreciate it. Best wishes from all the team at Chapplins

5/5

Google

Cannot recommend Chapplins highly enough for securing the sale of our property. The sale of the property took time but this was not due to Chapplins but other factors. It was a complicated transaction due to many parts (death of a co-owner and probate) but Chapplins handled everything extremely sensitively and with empathy. From the valuation to completion they were fantastic. Just the right amount of information/feedback without feeling bombarded! Katie and Stuart (Havant) branch were both extremely approachable and understanding throughout the whole process. If we lived in the area, I would have no hesitation in using them again.

Jackie Β· 2 July 2024

Agent replied Β· 27 August 2024

Hi Jackie, it was lovely to read your kind word towards Katie and Stuart. Kind regards the team at Chapplins

5/5

Google

Katie and the team were excellent. Sold my property quickly and sorted everything for me. Katie was amazing and so helpful, always there if I had a enquiry and kept me upto date on the sale.

Jody Β· 26 March 2024

Agent replied Β· 27 August 2024

Hi Jody thank you for your super review and your praise of Katie who always goes the extra mile for all our clients. Wishing you all the best for the future regards all the team at Chapplins

5/5

Google

A wonderful, supportive and friendly approach from Kerry and his team at Chapplins. They were helpful, efficient and professional from the start and during every step of the process, always moving things along as swiftly as possible and keeping us informed of what was happening. An excellent service which we would highly recommend to anyone buying or selling.

Daryl Β· 28 May 2022

Agent replied Β· 28 May 2023

Thank you Daryl for the 5 star review. As you are well aware its not just the agreeing the sale of a property but the conveyancing process that needs to be handled and pushed forward at the right time and I am thankful that your review reflect our handling of this. A difficult sale and we had a long journey with bumps to work through, but we got there in the end! All best wishes for the future Kerry and the team.

5/5

Google

Having dealt with Kerry and the team at Chapplins for many years I have no hesitation in recommending them whether buying, selling or renting a property. Their professional, honest and straightforward approach is refreshing in an industry all too often associated with poor quality service. I have found Chapplins to be the complete opposite, offering great feedback and a real commitment to provide a stand out service. Highly recommended.

Troy Β· 29 May 2016

Agent replied Β· 28 May 2023

Thanks Troy we do our best to maintain and exceed expectations.

5/5

Google

I cannot recommend this family business enough. The professionalism and sensitivity of the owner and his staff is second to none. Selling my much loved property was treated with respect and compassion, rare qualities in this industry. Thank you Kerry Applin and your amazing team. Pauline TrevaskisPositiveResponsiveness, Quality, Professionalism, Value

Mrs Β· 28 August 2022

Agent replied Β· 28 May 2023

Ahh thank you for your lovely words. Its been our absolute pleasure to work for you and wish you al the best in the future. Best wishes Kerry and all the team

5/5

Google

Great overall service provided by Kerry and his team, Provided a clear quote for services they provide. Very professional sales pack for the house, Team were very professional and responsive to questions and queries, kept us up to date with progress of sale, and managed viewings very well. Would certainly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value

Paul Β· 28 August 2021

Agent replied Β· 28 May 2023

Thank you Paul I will pass on your kind word to all the team. Regards Kerry

5/5

Google

The team at Chapplins (whom work so well as team) have provided superb service in all aspects of our house sale. Katie particularly has been amazing from her knowledge of all aspects of selling, the process and taking numerous calls from us with many questions that were always promptly answered. Also to Julie Ann and Stewart. Thank you all so much.

Debra Β· 29 October 2024

Agent replied Β· 23 October 2024

Thank you for your review and we're delighted to have been able to help you, Debra!

5/5

Google

Chapplins were brilliant from Stuart in their sales team to Kerry who helped push the sale along. Couldn't recommend them more after having bad experiences with 2 other local estate agents. Thank you guys so much! You made our dream move happen. Legends.PositiveResponsiveness, Quality, Professionalism, Value

Dave Β· 28 August 2022

Agent replied Β· 28 May 2023

Hi Dave, thank you for taking the time to leave such a glowing review! Hope all goes well on move day. Regards Kerry and the team at Chapplins

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Questions about Chapplins Estate Agents Havant

How many reviews does Chapplins Estate Agents Havant have?

Chapplins Estate Agents's Havant office has 123 reviews across 1 platform: 123 on Google.

What is Chapplins Estate Agents Havant's rating?

Chapplins Estate Agents Havant is rated 4.5 out of 5 across all 123 reviews, and 4.5 out of 5 on Google from 123 reviews.

Where is Chapplins Estate Agents's Havant office?

Chapplins Estate Agents Havant, 6 Market Parade, Havant, PO9 1QF.

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