Every review we hold for the Havant office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLucy from the north end branch has…
Lucy from the north end branch has shown us around 2 properties now and we have had the best experience with her, She is very knowledgeable about the property’s and is so polite. Which makes the experience so much more pleasant when looking for a property to rent what can be very stressful. Beal’s have a 10/10 Agent thank your for your help in looking for a property. Good service should always be recognised. *****
Alex · 14 November 2022
Agent replied · 26 March 2024
Hi Alex, Thank you ever so much for taking the time to review Beal's North End Office. Lucy and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
GoogleI’ve recently had back and forth communication with one of the agents Erin and she has been so professional, patient and helpful with all of my queries and questions. I’ve been looking to move into the Havant area for the last year and she has been such a pleasure to speak to. It’s a big jump for me to up move my family but I feel like the team at Beales really care about their clients and I’d feel really happy and reassured to find a property through them and hopefully buy a house through them one day.
Eva · 27 March 2022
Agent replied · 26 March 2024
Hi Eva, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
GoogleAfter my mother died, as a family, we decided to rent out her house for a while. We were unsure but for now it felt like the best option and I’m so pleased we decided to talk to Beals in Havant. We were greeted by a very friendly Erin Courtney who was empathetic to out situation yet professional and got the job done fast with no problems. We were so relieved and feel confident we have made the right decision in choosing Beals and so lucky to find Erin.
Shirley · 27 March 2022
Agent replied · 26 March 2024
Hi Shirley, thank you for taking the time to review your experience with Beal's Havant! Feedback like this means the world to us. We handpick our staff for their outstanding customer service, professionalism and expert local knowledge. Your positive feedback has been passed along to Erin to which she was very grateful! We hope you have a good day :)
★★★★★ 1/5
TrustpilotAbsolute Garbage Company
On the day me and my housemates were due to move in, we were given our contract and this is when we learned that the price listed on the Beals website was innaccurate. Due to it being such short notice we were pressured to accept this and move in anyway, otherwise one of us would have essentially been rendered homeless.Once we started living there, we learnt that the walls were full of holes that allowed pests in during the winter; half the cooking equipment is barely functional; the bathtub was falling apart since day one; there are several floorboards that are loose or missing; and the garden was in a state that Bealls themselves described as "unlivable" condition. When they finally did hire someone in to fix the garden, they left behind ten bin bags worth of garbage. They said they would come back for it, but never did.Conversations with the landlord (on the rare ocassion he was available) suggest he has never even seen the property he rented to us.On top of all this, when Beals staff come to do viewings for future clients, they complain to us about the above issues as if they are our fault.Overall, renting from Beals has not been a great experience for me.
AA · 24 March 2022
Agent replied · 26 March 2024
Hi AA, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
★★★★★ 5/5
TrustpilotAmber has been non-stop
Amber has been non-stop, for the past 3 years, so integral helping me with my buying/selling and rental of my properties. Proactive & resourceful, she’s truly a competent & professional ambassador for the Company.
Gary · 3 December 2021
Agent replied · 26 March 2024
Thank you so much Gary for your review!
★★★★★ 5/5
TrustpilotThank you to Jessica bishop for making…
Thank you to Jessica bishop for making our move so easy. Externally friendly and happy to help.
Jack · 4 September 2023
Agent replied · 26 March 2024
Hi Jack, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotCan I just say what an amazing job you…
Can I just say what an amazing job you guys do as a high street brand. I have used both an independent and now Beals being a high street letting agency but I have to say you guys are fantastic I wish I had used you from the get go. Beals truly looks after their landlords and their properties so well. I have been dealing with a lady called Jessica Bishop and you are an asset to your company you do a fantastic job, I’m absolutely thrilled. Thank you :)
Amie · 19 March 2022
Agent replied · 26 March 2024
Hi Amie, thank you for taking the time to review your experience with Beal's Gosport! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service! We have passed on your positive feedback to Jessica she is very grateful! Have a good day :)
★★★★★ 5/5
TrustpilotChloe was amazing and so reassuring…
Chloe was amazing and so reassuring throughout the whole process. So nice to hand someone that’s actually happy to help!
Ava · 13 June 2023
Agent replied · 26 March 2024
Hi Ava, Thank you so much for sharing your feedback with us. Chloe was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotKatie Healey has been so helpful
Katie Healey has been so helpfulThrough this process, and assisted us with anything that we have asked and gone ten extra mile for us!!!
Katherine · 19 December 2024
★★★★★ 5/5
TrustpilotYh good Chloe was and absolute star helped me…
Chloe was and absolute star helped me massively my first time move home and couldn’t thank her enough
Archie · 4 August 2023
Agent replied · 26 March 2024
Hi Archie, Thank you so much for sharing your feedback with us. Chloe was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotPleasantly surprised
Pleasantly surprised! After my brother had a bad experience letting through beals estate agents I was fairly hesitant when I realised the property I wanted to buy was with the same company. Akshay Chotai is hands down one of the best estate agents I have come across. He is very knowledgeable and personable and listens to what you are saying. I would definitely buy my next property through him without a doubt!
Gemma · 30 July 2020
★★★★★ 1/5
TrustpilotUnprofessional Incompetent, Deceitful.
Unprofessional, Incompetent, Deceitful.Beals are the worst letting agent I have ever dealt with. They are very slow to respond to problems, often months. They (eventually) send the same unskilled handymen to “resolve” every issue and it always results in many more visits than is necessary and a substandard botch-job. To achieve this level of “service” you have to chase them many, many times.They have been caught out lying to me on numerous occasions. At the end of tenancy they tried to overcharge me. Luckily they were not competent enough to pull it off. Do not deal with this company. It doesn’t matter if you like the house, it will not be worth the hassle you will go through.
Caterina · 6 March 2022
Agent replied · 26 March 2024
Good Morning Caterina, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. We have searched our systems with the name given on review but are unable to find record matching that name.Please could you send an email to info@beals.co.uk with your full name and the details of the problems you encountered, as well as the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.
★★★★★ 1/5
FacebookUnprofessional, Incompetent, Deceitful.
Beales are the worst letting agent I have ever dealt with. They are very slow to respond to problems, often months. They (eventually) send the same unskilled handymen to “resolve” every issue and it always results in many more visits than is necessary and a substandard botch-job. To achieve this level of “service” you have to chase them many, many times.They have been caught out lying to me on numerous occasions. At the end of tenancy they tried to overcharge me. Luckily they were not competent enough to pull it off. Do not deal with this company. It doesn’t matter if you like the house, it will not be worth the hassle you will go through.
Caterina · 6 March 2022
Agent replied · 12 April 2024
Good Morning Caterina, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.
This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.
We have searched our systems with the name given on review but are unable to find record matching that name.
Please could you send an email to info@beals.co.uk with your full name and the details of the problems you encountered, as well as the property address in question so that we can take steps to resolve this situation.
We hope to hear from you soon.
★★★★★ 5/5
TrustpilotI had the pleasure of Zoe Cook who went…
I had the pleasure of Zoe Cook who went above and beyond to help us get our dream home. Zoe was very professional and made sure I was kept updated throughout the whole rental procedure.This was the havant branch.
Somma · 9 April 2024
★★★★★ 5/5
TrustpilotAmazing estate agents
very good estate agentsMassive shout out to Chloe. She has been amazing though the hole proses. Really friendly and easy to talk to and very helpful with everything. couldn't thank her enough for everything she has helped with as a first time buyer I she has helped us out a lot. All other members of staff I have spoke to have all been friendly and helpful too.
Molly · 9 September 2021
★★★★★ 5/5
TrustpilotThank you!
I recently moved flats and felt the process was smoother with Beals then other agents. Now moved in, Natalia is always happy to help with the silly questions I still haveThank you
Tesni · 13 August 2024
★★★★★ 5/5
TrustpilotGreat customer service
Spoke to Esmee on the phone, was really lovely and very helpful answering all my questions.
Abigail · 19 September 2023
Agent replied · 26 March 2024
Hi Abigail, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
TrustpilotLouise was very friendly
Louise was very friendly, professional and helpful at all stages of my purchase. Highly recommend if you’re looking to move.
Chloe · 1 June 2023
Agent replied · 26 March 2024
Hi Chloe, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
GoogleJust want to thank Erin in lettings. She has been extremely helpful to me and my other half. Not only is she very knowledgeable but professional and caring.PositiveProfessionalism
Tonia · 25 August 2022
Agent replied · 26 March 2024
Hi Tonia, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)
★★★★★ 5/5
TrustpilotLuenna from Beals
From day one Luenna has been a friendly and professional embassador of the Beals team making our transition into our new home a pleasure. She has been there to answer all questions and supported us with every little detail. We'll deserving of the 5 stars and a great role model for the rest of the agency. I would recommend Beals again based on Luenna's engaging approach and handling of our move.
Pierre · 21 September 2020
★★★★★ 5/5
TrustpilotGreat service from Beals...
Huge thanks to both Ben Foster and Emily Woodings at the North End branch of Beals for their assistance in selling my flat. Ben came to value the flat and was friendly, quickly understood my situation and took the time to answer my many questions. A buyer was found quickly and communication with Emily throughout the sale was very good and quick. Happy to recommend Beals to those looking for a professional yet personal service.
Ben · 25 October 2024
★★★★★ 5/5
TrustpilotHayley from Beales
I cannot thank Hayley enough for sorting the property after the tenants had left it in such a poor state. Really professional attitude and did everything and more that she promised. Real asset to beales.
Paul · 11 August 2021
Agent replied · 26 March 2024
Hey Paul, we are over the moon that Hayley made your experience with Beals so positive! You were in great hands with one of our brilliant employees.
★★★★★ 5/5
TrustpilotA big thank you to the Beals team
A big thank you to Madeleine, Saskia and the whole Beals team for their help throughout the entire house purchasing journey. Their service was efficient and their manner polite. To top it all off, Saskia very kindly picked me up from the station in the pouring rain and drove me to my front door to hand me the new keys. A thumbs up from me 👍🏼
Haime · 4 October 2021
★★★★★ 5/5
TrustpilotVery helpful and quick.
Beals (Lauren in particular) have been great and very helpful in our buying process. They have also been a big help during our selling process even though this was done privately. After an absolute nightmare and a long 8 months of our previous buyer falling through, things have been done very speedily and we have also been kept up to date with the process. Lauren has definitely made this time round almost completely stress free and easy! Thank you!
Katy · 17 March 2022
Agent replied · 26 March 2024
Hi Katy, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service! We have passed on your positive feedback to Lauren she is very grateful! We hope to see you again in the future. Have a good day :)
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