Trusted Agent profile · Havant, Hampshire

Beals Havant reviews

4.8

★★★★★ Excellent

2,002 reviews across 3 platforms

10 West Street, Havant, Hampshire, PO9 1PF

Part of Beals, see every office.

Beals's office in Havant, Hampshire, at 10 West Street, is rated 4.8 out of 5 across 2,002 reviews on three platforms, including 86 Google reviews rated 4.7.

Google logo

4.7 / 5

86

Reviews on Google

This office

Facebook logo

4.2 / 5

56

Reviews on Facebook

Business-wide

Trustpilot logo

1,860

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Havant office, from every platform, shown as written. First names only.

5/5

Google

Called to arrange a valuation of our house, spoke to Chloe who was very professional from the start, quickly and efficiently arranging a time that suited our needs. Great work great service.PositiveProfessionalism

Lee · 25 August 2022

Agent replied · 26 March 2024

Hi Lee, thank you for choosing our Havant office for a home valuation. Feedback like this means the world to us and our team, all of our staff are handpicked for their outstanding customer service and expert local knowledge. We hope to see you again in the future, have a good day! :)

5/5

Google

Very professional company and was extremely pleased with Hollies service. She walked me through an entire process while making me feel comfortable about a decision i wanted to make. Hollie didn't put any pressure on me at all which when dealing with estate agents is what I look for the most. Even though I didn't go through with the purchase after the viewings (Because I moved country) - I was still extremely impressed with her customer service and how polite she is! 5 stars!PositiveResponsiveness, Quality, Professionalism, Value

Harrison · 25 August 2022

Agent replied · 26 March 2024

Hi Harrison, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Trustpilot

Great company sponsors my

Great company sponsors mySons football team and a great help! Thanks to Dan!

Victoria · 17 February 2024

Agent replied · 23 August 2024

Hi Victoria, thank you ever so much for your lovely feedback. We hope you have a great day!

1/5

Trustpilot

A never-ending litany of laziness and possible discrimination...

Had multiple poor experiences with Beals over the last several months...Three times had viewings booked for Saturday, only to get a call Friday afternoon or Saturday morning and the property has sold - no attempt from them to actually do their job and try to get the best price for their customer - they just fob you off last-minute and on to the next one. Then, when you're the buyer in a position to do a viewing and make an offer ASAP they suddenly "can't get you in" during the week (they lost their seller a sale above asking price on one occasion recently due to this attitude - I viewed it during the open day anyway, but by then was too annoyed to make an offer as I'd been told to 'go whistle' a week earlier despite being ready to go). Very disappointing and a bit suspicious that they'll get locals in during the week for viewings, but won't do the same for you if you're not from the area. And if, heaven-forbid, you have a full time job and can only view on Saturday, don't expect them to give a toss!Had several occasions where they've left a property on Rightmove for days or even weeks listed as "for sale" when in fact it's sold. They never apologise for it when you call and get told it's gone already. I think they do this on purpose because there aren't many properties coming up and they want their name showing up in your search results, so they leave them even though it's inconsiderate. You call them, they take your data etc.If you're a buyer, don't count on them to communicate effectively or lift a fingernail. If you're not from the area, expect the 'Cornwall treatment' - where they don't want people coming in from other parts of the country and buying up homes - you get a lesser service as a result. They'll deny it, but that's the simplest way to explain all the issues we've had with them.If you're a seller, don't expect them to do everything they can to achieve the best possible price for your property by following up all credible sales leads (e.g. an offer is made during the week, but there are buyers in a proceedable position with a large budget booked for a viewing on Saturday, yet they won't bother to call them and offer them the opportunity to view earlier or make an offer).They'll argue they're just doing what their customer wants, but buyers are customers too (not that they'll treat you like one) and I doubt the majority of their customers would be happy about them taking liberties with potential buyers on their behalf, unless they just want a quick sale.At the moment, sitting on their hands doing very little for their commission because the market is so strong right now and homes are selling themselves, but give it a year or so, the way the UK is going with inflation and the housing market will slump. Won't be able to be so lazy or selective then.I'd avoid Beals from now on because personally I had much better experiences with some of the well-known online-only agents.

Tom · 11 August 2022

Agent replied · 26 March 2024

Hi Tom, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.

5/5

Trustpilot

Natalia and the team were brilliant

Natalia and the team were brilliant. Organised the viewing at a time to suit us and very knowledgeable about every. Highly recommend

Wayne · 11 July 2023

Agent replied · 26 March 2024

Hi Wayne, thank you for reviewing your experience with Beal's! Natalia and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)

5/5

Trustpilot

The service we received from Annie

The service we received from Annie, Aisha and the team was fab. They helped make sure we got the properly that was right for us and the process couldn't have been smoother. Would highly recommend.

Alana · 9 March 2022

Agent replied · 26 March 2024

Hi Alana, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Trustpilot

Couldn’t have been any better

Couldn’t have been any better, Kelsey was very professional and so helpful, she turned a very stressful experience into a pleasant one.

Sherri · 4 July 2023

Agent replied · 26 March 2024

Hi Sherri, thank you ever so much for your lovely feedback. Kelsey will be pleased to hear this! We hope you have a great day!

5/5

Trustpilot

Jade is extremely knowledgeable

Jade is extremely knowledgeable, answering all the questions I had. She’s both professional and friendly, making what can be a difficult experience easier.

Renae · 2 June 2023

Agent replied · 26 March 2024

Hi Renae, Thank you for your lovely review. Feedback like this means the world to us. Jade and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Beals letting department

I recently instructed beals letting dept to rent my house, Lucy was a breath of fresh air, very helpful and knowledgeable, reasonable charges for full management.

Dear · 1 March 2023

Agent replied · 26 March 2024

Hi Mr Meredith, Thank you so much for sharing your feedback with us. Lucy was delighted to hear this. We are so glad Lucy was able to provide a great experience for you! We hope you have a great day.

5/5

Trustpilot

Very happy with the service

Jess is a star, we had to start renting while travelling abroad and she has made everything to make the process as easy as possible and was always ready to help and answer questions.

Alice · 28 August 2024

5/5

Trustpilot

I have Found Beals to be a very…

I have Found Beals to be a very competent agency, managing all aspects of of properties to a good standard. Especially Mollie, who’s great in the Maintence division handling all cases to an excellent standard.

Sarju · 11 August 2024

5/5

Trustpilot

Charles is an exceptional professional.

Charles is an exceptional professional. He was very informative and helpful and had a lot of knowledge about the area. I was such a pleasure to talk with him.

Jaime · 26 October 2022

Agent replied · 26 March 2024

Hi Jaime, Thank you ever so much for taking the time to review Beal's. Charles and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Mohammed is the best agent ever!

Mohammed will work with you to make your desires a reality, he is very professional, experienced and helpful. At beal’s their promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended him to two of my good friends and other family members. When I am looking to buy again I will not hesitate to call Mohammed.The best real estate company I have ever dealt with, Highly recommend.

A · 26 October 2022

Agent replied · 26 March 2024

Thank you, for reviewing your experience at Beal's Shirley Office! Muhammad and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!

5/5

Trustpilot

Massive thank you!

Massive thank you to Oli and his team, particularly Katie for all their help selling our property. Professional with great service. Highly recommended

Tara · 13 May 2023

Agent replied · 26 March 2024

Hi Tara, thank you for taking the time to review your experience with Beal's. Oliver and Katie will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Top Estate Agents thank you James

We recently completed our sale and purchase through Beals this year and from start to finish we were impressed by the support and advice given to us, especially by branch manager James. In what is a very stressful process, James made it all that bit easier and was always on the phone or by email to assist where he could to make the journey to moving day smoother and more efficient. We can't thank James enough!

Mrs · 2 December 2019

5/5

Trustpilot

Wonderful experience

Wonderful experience had at Beals estate agents. Maya was really friendly and helpful in finding me a the right rental property.

HB · 7 July 2023

Agent replied · 26 March 2024

Hi, Thank you so much for sharing your feedback with us. Maya was delighted to hear this. We hope you have a great day!

5/5

Facebook

I can't thank Adriana enough for her help in setting me up to see the mortgage advisor and all her advice along the way. She is such an asset to Beals, always smiling and always happy to help!

Danielle · 5 July 2021

Agent replied · 12 April 2024

Hey Danielle, thank you for your feedback, it's much appreciated!

5/5

Trustpilot

Excellent Service

Everyone at beals is very helpful. Jess was happy to help at any point and give us guidance when we needed it. Jess made our first tenancy an easy one. Would happily revisit them to sort any house!

Joe · 2 June 2024

5/5

Trustpilot

Lucy Watt, Beales Estate Agents

The service I received from Lucy Watt was excellent. From the first phone call she guided me through the process every step on the way in a confident, efficient and friendly manner. Always there at the end of the phone if I had a question or query, explaining everything in a clear and knowledgeable way. Would definitely go back to Lucy again. Excellent service. Thank you Lucy you made it all so easy.

Mrs · 16 October 2020

5/5

Trustpilot

Very impressed

I was given very good advice and information and was not pressured into making decisions on the day. Everything was explained fully and I was confident in choosing this company to manage my property

Firman · 8 August 2024

4/5

Trustpilot

Had a good overall experience

Had a good experience. On initial pictures of the property felt they could have been better. Did ask for new pictures which they would have happy completed but did needn’t need them in the endFelt the question of reducing the price was a little early. Again this was not needed. Staff were very helpful and friendly. Kept me up to date very efficiently. Would use them again to sell future properties felt a valued customer

Simon · 22 November 2024

5/5

Trustpilot

I had a really professional and…

I had a really professional and patient…I had a really professional and patient experience. The staff were really knowledgeable and friendly. I would highly recommend Lucy and her team. Thank you so much.

Gosport · 8 March 2022

Agent replied · 26 March 2024

Hi Gosport Automotive, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Google

I had the pleasure of Zoe Cook who went above and beyond to help us get our dream home. Zoe was very professional and made sure I was kept updated throughout the whole rental procedure. This was the havant branch.

Somma · 9 April 2024

5/5

Trustpilot

Our Beals Agent was excellent.

Our Beals Agent was excellent.Wonderful customer experience.We have been very impressed with Beals efficiency and professional performance with all our needs.

Luke · 1 June 2023

Agent replied · 26 March 2024

Hi Luke, Thank you for your lovely review. Feedback like this means the world to us. The team will be delighted to hear this! We hope you have a great day! :)

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