5/5
Great experience. Friendly staff and very respectful. Highly recommend them.
Agent replied · 31 December 2024
Hi Ali, Thank you for your review, were glad you have had a good experience and have settled in well. Kind regards Jack Flanagan

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★★★★★
157 reviews across 1 platform
82 Great North Road, Hatfield AL9 5BL
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Nicholas Humphreys's Hatfield office at 82 Great North Road is rated 3.8 out of 5 across 157 reviews on 1 platform, including 157 Google reviews rated 3.8. Checked 9 October 2026.
Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
5/5
Great experience. Friendly staff and very respectful. Highly recommend them.
Hi Ali, Thank you for your review, were glad you have had a good experience and have settled in well. Kind regards Jack Flanagan
5/5
Great people and company, very supportive and informative.
Hi Alisha, Thank you so much for your review! Kind regards, Will, Nicholas Humphreys
5/5
been very seamless and had no issues
Thanks for the review Brogan, we are glad you've had a positive experience with us Kind regards Jack Flanagan
5/5
Beautiful KInd the best agency i have ever had All thanks to sir william
Thank you for your review Daniel, we are glad to hear Will has gone above and beyond to help you out during your tenancy Kind regards Jack Flanagan
1/5
Worst ever experience. Highly NOT recommended for students studying at the university
Thank you for your review Saad! Jack Flanagan
5/5
I will recommend Nicholas humprey apartments any day anytime. They provide top notch service with their accommodation.
Thank you so much for your kind words! We are glad you had a positive experience with us. Kind regards Jack Flanagan
4/5
Very nice, helpful people. Customer service is good with quick reply/callback times.
Hi Laura Thank you for your positive feedback, we would love to hear how we can make this 5 star for the next person so we would really apricate it if you would reach out to us to give this feedback so we can improve even more Kind regards Jack Flanagan
1/5
Went to this estate agent about 3 years ago and had the most awful experience ive ever had with a letting agent. Terrible customer service and they will try to take every last penny you have when you move out. Cant stress enough never to choose them.
Hi Jack, Thank you for your comments. I would like to take this opportunity to apologies on behalf of the Nicholas Humphreys team and I would like to point out that from June this year we are now under new ownership. Whilst we cannot comment on your experience 3 years ago I can assure you that this is not our normal practice and if you wish to discuss this further please do not hesitate to call me on 01707 242890 and I will be happy to help. Kind regards Raj Raichura Director
5/5
Raj and his team went out of their way to find a suitable accommodation for me and my friends, and they were very professional throughout the process!
5/5
Seamless experience. Always willing to help and fix any problem on the way. Recommended.
Good afternoon Rafael, thank you for your review, we are happy you have enjoyed staying in one of our properties and it has been a pleasure having you as a tenant Kind regards Jack
5/5
Amazing service. Very patient and helpful with all enquiries.
Hi Olivia, thank you for your review and I'm glad you're happy with our service! Many thanks, Will, Nicholas Humphreys
5/5
I have been with the agency for two years and haven't had any complaints! Just today I had someone coming to fix something and it came out perfect!
Hi Ana, thank you for your kind words. We aim to help our tenants as much as possible and we are always just a phone call away Warm regards Jack Nicholas Humphreys
5/5
My experience was nice but for the guarantor stress. I love my apartment but for the toilets and bathroom (it needs clean up). The cupboard should be big to accommodate our boxes.
5/5
They have been great this last year helping us enjoy our university experience as best as we can given the current situation. 10/10 experiencePositiveResponsiveness, Quality, Professionalism, Value
Hi Erin, Thank you for your positive review. Anything else you need from us, please feel free to Kind regards Raj
4/5
Mr Raj,Jack n the whole Nicholas Humpfrey really handled our accomodation well and made our stay easy even with late payments they were accomodating which we really appreciated l. Any issues that rose were easy to deal with because of how accessible they were.i would recommend Nicholas to anybody looking for easy transition into student housing...especially Mr Raj who was very good to us..
5/5
Had a viewing today with Jack in Hatfield, perfect service and a fantastic property. Would recommend to all David
5/5
Such an understanding person
Hi Jacob, Thank you so much for the review and we're always happy to help out! Many thanks, Will, Nicholas Humphreys
5/5
They are friendly, helpful and responsive to all your queries and emails. Overall a good experience!!👍👍 …
Thank you for your kind words. Kind regards Raj Raichura
1/5
I had booked in a viewing, which was confirmed a couple of days before. On the day, i turned up to view the house, they weren't there. So i tried calling, emailing and texting and got no response, even went to the office, which was hard to find, and noone was there. Have had no reply to my email since, asking what happened, and no apology.
5/5
Oliver was a great agent. Probably the best around. Very helpful, organised and punctual.
5/5
Why Nicholas Humphrey? I locked my room and my key was inside my room. It was already 6-7 in the evening but still I called one of my agent and told him about it.... he came with the key in 15 minutes. Best agency I went for.
5/5
Very helpful and insightful. Extremely accommodating to our needs as students :)PositiveResponsiveness, Quality, Professionalism
Hi Bradley Thanks for your kind words and positive review! Kind regards Jack
5/5
Always offer very professional and useful advice in a timely manner!PositiveResponsiveness, Professionalism
Hi Bonny, Thanks for your kind words and positive review Kind regards Jack
5/5
Wonderful customer service and fast response to queries
Thank you, We are always here to help you! Kind regards Raj
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Nicholas Humphreys's Hatfield office has 157 reviews across 1 platform: 157 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Nicholas Humphreys Hatfield is rated 3.8 out of 5 across all 157 reviews, and 3.8 out of 5 on Google from 157 reviews, checked 9 October 2026.
Nicholas Humphreys Hatfield, 82 Great North Road, Hatfield AL9 5BL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.