Trusted Agent profile · Hastings

Oakfield Hastings reviews

★★★★★ Excellent

555 reviews across 1 platform

60-61, Robertson Terrace, Hastings, TN34 1HY

Oakfield's office in Hastings, at 60-61, is rated 4.8 out of 5 across 555 reviews on 1 platform, including 555 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Oakfield won in 2026.

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4.8 / 5

555

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hastings office, from every platform, shown as written. First names only.

5/5

Google

Kimberly is really helpful and assisting. She made our experience of renting a flat easy and painless. Thank you Kimberly

Kalina · 6 June 2024

Agent replied · 24 August 2024

Hi Kalina Thank you for leaving this wonderful 5 star review for Kimberly. It is so appreciated by her and all the time at Oakfield. Best wishes Emma Hawkins Lettings Director.

5/5

Google

Larn and her team at Oakfield Estate Agents have been incredibly professional throughout negotiations with our new tenant. I can only recommend them as a first class company.

David · 23 December 2023

Agent replied · 20 June 2024

Dear David, Thank you for taking the time to leave a review of our Hastings branch, I am so pleased you had such a positive experience when dealing with Oakfield. I will ensure that your comments are passed onto Adam and the team in the branch. Kind regards, Emma Hawkins Executive Assistant

5/5

Google

Oakfield have provided a first class service when it came to helping us find our new home recently. Tia has gone above and beyond to ensure everything has gone smoothly, from the initial few viewings, to the final letting agreements and handover and then a first class follow up service after moving in. Thanks very much Tia and Oakfield.

Matthew · 28 October 2024

Agent replied · 11 November 2024

Good morning Matthew, We really appreciate you taking the time to leave this review for Tia, she always strives to ensure that her clients have such a postive experience with Oakfield and I am so pleased that was the case on this occassion with you. Have a great day Emma Hawkins Lettings Director

5/5

Google

I had an amazing experience with the ladies from Oakfield, I was desperate for a flat as I didn't have much time, it was sorted in two days! Incredible! Lucy and Tia understood my situation quickly and they helped me like I was their family. Thank you so much for your great support and the lovely flat you found for me!

Diana · 22 September 2024

Agent replied · 22 October 2024

Good morning Diana, I am so pleased to hear you were so well supported during your recent property search, we will always endevour to get our Clients moved ASAP! We hope you will be very happy in your new home. Best wishes, Emma Hawkins Lettings Director

5/5

Google

We purchased through Oakfields and they really helped the sale through. The sellers solicitors were incredibly slow but once David Burrell started chasing we managed to exchange in short order. Fantastic helpful and exceptionally effective service. Thanks to the whole team but especially David!PositiveResponsiveness, Professionalism

Helen · 21 June 2022

Agent replied · 20 June 2024

Thank you for your kind words Helen. We will pass this on to David and the sales team. Glad you got there in the end and we look forward to giving you the keys.

5/5

Google

Kim was my agent, she was very professional and was quick to respond to any questions asked. She has a successful future in-front of her. 10/10

Patsy · 22 January 2024

Agent replied · 20 June 2024

Hi Patsy, Both Kim and the wider team at Oakfield really appreciate you taking the time to leave this wonderful review, thank you. Kind regards Emma Hawkins Lettings Director

5/5

Google

I have been very happy with the service provided by Oakfield, in particular Adam, in finding me a tenant for my property. I had had no luck after 1 month with another agency in Hastings, however after switching to Oakfield I had suitable tenants found within a week. They have been professional, helpful and responsive throughout the process.

Katherine · 22 June 2019

Agent replied · 20 June 2024

Hi Katherine, Thank you for taking the time to leave such a positive review, I am please to hear that you have been happy with the service provided by Adam and our Hastings Branch and I will ensure that your kind comments are passed on. Best Wishes Hannah Branch Manager

5/5

Google

First time using Oakfield to sell a property and their advice and assistance, as well as keeping us informed was very effective and professional, with special thanks to Adam Toubi throughout.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 21 June 2023

Agent replied · 20 June 2024

Morning Paul So happy that we was able to sell your property and Adam impressed you with his amazing customer service! Thank you for taking the time in leaving us the great feedback and 5 star review, means a lot to all of us at Oakfield. Have a lovely day Neil Newstead Founder & CEO

5/5

Google

I have been using Oakfield for a number of years. I have dealt with Gemma, Luke and Scott Rea in that time and I always find them to be polite, friendly and very professional.

Gary · 21 June 2023

Agent replied · 20 June 2024

Morning Gary Thank you so much for the great review and 5 stars, very much appreciated by all of us at Oakfield. Have a great day Neil Newstead Founder & CEO

5/5

Google

Tia was super easy Letting Negotiator who helped us to find a property for our requirements. Thank you so much Tia, it was smooth moving to home and working with you was very convenient.

Dulakshi · 21 June 2023

Agent replied · 20 June 2024

Good evening Thank you for this review for Tia. She prides herself on providing the best customer service and i am so pleased you had the benefit of that. Kind regards Emma Hawkins Lettings Director

5/5

Google

Oakfields have let my property and after instructing them to sell it, I have received an over the asking price offer thanks to Lewis Lambert. Would definitely use again and recommend both Lewis and Scott at Oakfield who are very attentive, responsive and effective.

Mark · 21 June 2022

Agent replied · 20 June 2024

Dear Mark Thank you for leaving this amazing feedback, we really do appreciate hearing such great comments. Have a great day. Neil Newstead CEO Oakfield Estate Agents

5/5

Google

I have had an exceptional experience with the team at Oakfield Estate agents. In under a week Jenny had marketed my flat effectively and helped me to find suitable tenants. She has been an incredible support in helping guide the process so …

Stephanie · 16 March 2026

5/5

Google

Tia was a great help and really went out off way to help us with are new property would highly recommend asking for Tia to help you find your perfect home

Sean · 25 August 2023

Agent replied · 20 June 2024

Hi Sean Thank you for taking the time to leave this review, we really appreciate it. I know how hard the team work to deliver a first class service. Many thanks Emma Hawkins Lettings Director

5/5

Google

I wish to say that Kirsty Berwick is an excellent property manager. She is very hard working and helpful. She has very much earned her five star review. Sincerely, Robert Kellock

Elzbieta · 25 August 2023

Agent replied · 20 June 2024

Hi Robert Thank you leaving this review for Kirsty, I will ensure this is passed on. Many thanks Chloe Taylor Property Management Director

5/5

Google

Excellent, smooth and quick process, Staffs are so lovely ,special thanks to Tia and Lilly they help me lot , to be honest best Uk estate agents, I 100% highly recommend Oakfield.

Rs · 21 June 2023

Agent replied · 20 June 2024

Good evening Thank you for your review of Lily and Tia I am so pleased you think they’re the best letting agents as they both strive to ensure all experiences are positive for our Clients. Kind regards Emma Hawkins Lettings Director

5/5

Google

This is my second year of renting through Oakfields and once again their staff have been exemplary in walking me though the renewal of my tenancy. Thoughout my first year every one at Oakfields I spoke to was extremely pleasant, helpful and professional whatever the reason for my call and always rang back when they said they would. This year my contact was Allannah who really couldn't have been more helpful and made what could have been quite stressful a very east and enjoyablte experience which I hope will continue for many years to come.

Colin · 21 June 2023

Agent replied · 20 June 2024

Hi Colin Thank you so much for taking the time in leaving Lily this wonderful 5 star review, we all really appreciate this. Have a lovely day Neil Newstead Founder & CEO

5/5

Google

After a considerably long time searching for somewhere to live Oakfield came up trumps. I met Scott at the property and was treated as an individual rather than a number in a list viewing the property. He was very friendly and honest. Scott even called us after hours to update us about the property. After a few hiccups along the way I will be collecting the keys today. Thanks again to Scott and also Adam who always returned our calls and answered queries. Friendly professional service.

Louise · 21 June 2023

Agent replied · 20 June 2024

Morning Louise Congratulations on the purchase of your new home, and hope all goes well. Thank you so much for taking the time in leaving this wonderful review and feedback about both Scott and Adam, really is appreciated by all of us at Oakfield. Have a great day Neil Newstead Founder & CEO

5/5

Google

We have been in touch with the Hastings branch as we want to relocate in the area from London, amongs all the other agencies Oakfield is really the best one, we went for a couple of viewings with Daniel last year and Tia most recently and truly impresseed with the level of service and professionalism, but what I think it makes the agency so good is the human touch, they really get in touch and follow up with you. Thank you all you're fab!

Sara · 21 June 2023

Agent replied · 20 June 2024

Morning Sara Thank you for taking the time in sharing your recent experiences with Oakfield, really means a lot to the team receiving such positive comments. Hope we are able to assist you with your move real soon. Have a great day Neil Newstead Founder & CEO

1/5

Google

If I could give a minus 5 I would. I have been renting for 15 years and have never dealt with such incompetence and downright appalling management of a property. For at least THREE ENTIRE YEARS, I have been reporting major issues with windows and leaks and drafts in my house and they will not do a thing other than send contractors to shut me up then keep pushing back and back until “they need a new contractor to price it up due to the length of time since it was last priced”. I have been sending them pictures and all the proof they need, basically BEGGING them to sort it as my health is deteriorating. I have a literal whole in my bedroom wall where the plasterboard wall has collapsed due to damp which I have to stuff with carrier bags. The windows are almost out the frames and are very close to entirely coming out. I also have to stuff every window whole. The front room window frame is bowing and rotten from a huge leak. I am constantly unwell due to sleeping in freezing drafty temperatures and they are still not doing a single thing. It’s been 5 weeks since last contact even after me literally begging in my last email after sitting at home crying being unable to sleep in freezing temperatures. How these people sleep at night is beyond me, they should be absolutely disgusted with themselves. I have now officially reported this to the council and environmental health since they refuse to fix anything. I have lived here for 7 years and always pay rent on time, even paying way upfront in the past. All they want is money, simple as that.

DannieBabyx · 21 June 2023

Agent replied · 20 June 2024

Hi Dannie Firstly can I apologies for what you are going through Oakfield take our obligations as a managing agent extremely seriously. I am very aware of the on going issues you have been experiencing we are in communication with your Landlord pretty much daily to get confirmation we can instruct the necessary works. I note Kirsty your Property Manager did up date you via email yesterday. I trust you received this. I shall reach out to you via phone this morning and arrange to come and see you in person to update you fully. Warmest regards Emma Hawkins Lettings Director

5/5

Google

Outstanding assistance from Scott Rea from the Hastings Oakfield branch, with a highly professional and efficient service, absolutely went the extra mile with helping me attain my housing requirements from start to finish, kept me informed at ever stage of the journey of which could have been for me, or anybody-quite distressing and a matter of urgency. I would highly recommend this level of outstanding service being delivered by Scott and Oakfield. With much gratitude to Scott especially- you are a true asset to your company. Most sincerely Steven Gibson

Steven · 21 June 2023

Agent replied · 20 June 2024

Good Morning Steven Reviews like this make me so happy and puts a big smile on my face, obviously feedback like this goes a really long way with all the team at Oakfield, but Scott especially will appreciate this. Scott just loves his role at Oakfield, and loves helping people which I think is the best asset anyone can actually have. Thank you so much, have a great day Neil Newstead Founder & CEO

5/5

Google

My partner and I got our new home with the help of Oakfield Hastings. We want to say thank you to all of the staff that help us especially “Daniel Stevens”. He has done a good job, with good answers to all questions, and respects us even though we are not British. I need to say thank you to the manager of this branch as well. We can't remember her name but she wears glasses 🤗 Hope you guys have good life back as you are making us get a new home 😊👍

Hathaichanok · 21 June 2023

Agent replied · 20 June 2024

Hi Hathaichanok Thank you so much for leaving us this wonderful review, so happy we have been able to assist you with your move. Daniel is great, and always happy to assist people, the Manager is Gemma and leads an amazing team at Hastings. Have a great day Neil Newstead Founder & CEO

5/5

Google

Selling a house can be a minefield at the best of times, but when you’re 200+ miles away you think it would be harder, but not with Oakfield. From the moment we met Scott, he made everything simple and went the extra mile to help with the little things that we couldn’t do due to distance. He and the team were all really helpful and friendly and made it such an easy experience for us. So you might of looked at the rest, but trust me, Oakfield are the best, give them a call today.

N · 21 June 2023

Agent replied · 20 June 2024

Hello Nathan, What a wonderful review for Scott I am so pleased your are so happy with all the support Scott has given you. Many thanks Neil Newstead, Founder and CEO

5/5

Google

I am the owner of a little flat and Oakfield has been renting it for over 10 years on my behalf. I have always been very happy with their professionalism, disponibility and attention: I live in a foreign country and they always took care of my business with punctuality and regard. Therefore, I wish to thank all the members of Oakfield staff who helped me all these years and I hope will continue to do so for many more. Recently, Ms Allannah advised me during the process of rent renewal with knowledgeability and patience, thank you very, very much.

Anna · 21 June 2023

Agent replied · 20 June 2024

Hi Anna It’s been a pleasure working with you for all these years. We are so grateful that you’ve taken the time to leave this review and we’re so pleased that your recent experience with Allannah was so positive. Kind regards Emma Hawkins Lettings Director

5/5

Google

Searching for accommodation wouldn't have been much easier. Everyone is so warm and welcoming. Many thanks to Casey for being so helpful on the viewing day and the process as a whole. Thank you also for the timely emails to explain everything.

Primrose · 21 June 2022

Agent replied · 20 June 2024

Morning Primrose Thank you so much for leaving this 5 stat review, really happy Casey was able to look after you and help through the process. Have a great day and the very best of luck in your new home Neil Newstead Founder & CEO

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oakfield's Google reviews

Questions about Oakfield Hastings

Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards: Oakfield, Hastings won Platinum; Oakfield, Eastbourne won Platinum; Oakfield, Bexhill On Sea won Gold.

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