Trusted Agent profile · Hastings

Oakfield Hastings reviews

★★★★★ Excellent

555 reviews across 1 platform

60-61, Robertson Terrace, Hastings, TN34 1HY

Oakfield's office in Hastings, at 60-61, is rated 4.8 out of 5 across 555 reviews on 1 platform, including 555 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Oakfield won in 2026.

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4.8 / 5

555

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hastings office, from every platform, shown as written. First names only.

5/5

Google

I have used Oakfield's in Hastings for the past 10 years to let my Flat. I have always found them to be the epitome of professionalism. They always return phone calls and make you feel as though you are the only Landlord they are working for. Most recently, when the Flat came back on the market and Oakfield's were informed of the departure of the current tenant, the team lead by Charlotte Wilkinson moved quickly and efficiently to find me another Tenant. A flawless experience every time!

Roz · 21 June 2021

Agent replied · 20 June 2024

Hi Roz Thank you, this really means a lot to Charlotte and the team here at Oakfield and I appreciate you taking the time to leave such lovely feedback. As ever, pop us a message if you need anything! Kindest regards Lily.

5/5

Google

Me and my partner was looking for a property for us and KIMBERLEY BRISCOE is really helpful and honest. She really helped us to get an idea about the place. Even though we didn’t go forward with the flat that we viewed. Hopefully something will come up soon.

Aswin · 21 May 2024

Agent replied · 20 June 2024

Hi Aswin, Thank you for this great review for Kimberley I do hope you find the right property soon. Kind regards, Emma Hawkins Lettings Director

5/5

Google

Gemma, Katie, Adam and the team at Oakfield have been incredibly helpful and supportive during the whole process of moving to Hastings. They’ve made me feel very welcome and I highly recommend their outstanding service.

Heidi · 21 June 2020

Agent replied · 20 June 2024

Hi Heidi Thank you so much for taking the time to leave such a fantastic review, I am pleased you were happy with the service received and we wish you all the best in your new home. I will ensure your kind comments are passed onto the team. Best Wishes Glenn Taylor Lettings Manager

5/5

Google

Tia was incredibly helpful throughout my visit. Will definitely recommend to friends and colleagues.

Harrison · 21 June 2023

Agent replied · 20 June 2024

Hi Harrison Thank you for leaving a review for Tia it means so much to her and all the team at Oakfield. Kind regards Emma Hawkins Lettings Director

5/5

Google

My Wife and I were looking for a flat to rent around Hastings area. We found one with the help of Ms.Tia West, she is accommodating and very patient with all of our enquiries, she was able to provide details that we need as we are quite new with the processes and the things needed before/after moving in here in England.

Jonas · 21 June 2023

Agent replied · 20 June 2024

Hi Jonas What a lovely review for Tia thank you for taking the time to leave it. I am so pleased Tia was so helpful. Many thanks Neil Newstead, Founder and CEO

5/5

Google

Fantastic service from Jenny and Toby with regards to our move. Always available to to help with any questions regarding the move.

Gareth · 19 March 2026

5/5

Google

I recently had the daunting task of searching for a house to rent from my home in South Africa, where I live. Having contacted several local Letting Agents, most of whom didn’t even acknowledge my emails and were even less interested in finding a home for my wife and 9 year old son, I was panicking that they would be homeless on their imminent arrival in UK. Fortunately, I discovered Oakland and the inimitable Katie Mathews, who has restored my faith in the adage “Service Excellence”. From the beginning to the end of our encounter, Katie exercised an exemplary dedication to providing a professional, helpful and pragmatic service to my family, which I have never experienced before from any of her contemporaries. Katie, thank you so much for all your kindness and help over the last 2 months and for “going the extra mile” - I cannot thank you enough. I have absolutely no hesitation in recommending Oakfield to all those looking for a slick and well-run Letting Agent. Fond Regards, Alan - Johannesburg South Africa

Alan · 21 June 2020

Agent replied · 20 June 2024

Hi Alan, Thank you so much for taking the time to leave such a wonderful review, its amazing to sit her and read such a positive review. I am so pleased that you were happy with the service received and it was an absolute pleasure helping you and your wife find a home in the UK. I will ensure your kind comments are passed onto Katie and the team. Best Wishes Hannah Namvar Branch Partner

5/5

Google

My wife Gretel and I were so happy when we were assigned Katie Matthews (Branch Administrator, Oakfield Hastings) to take us through the referencing and the move into our new property. She was extremely helpful and patient with us getting the required documents to complete the referencing. I commend her service which in our view was exemplary. I wished if all estate agents had staff with such a pleasant personality and the art of dealing with prospective clients. Thanks you very much Katie, I appreciate your excellent customer service. You deserve a bonus. David & Gretel

David · 21 June 2020

Agent replied · 20 June 2024

Hi David, Thank you so much for taking the time to leave such a lovely review, I am pleased you were happy with the service received and we wish you all the best in your new home. I will ensure your kind comments are passed onto the team. Best Wishes Glenn Taylor Lettings Manager

5/5

Google

Got a offer accepted with Oakfields yesterday. Been looking for the right property with various estate agents for a year. Since dealing with Scott only for a month, he showed me a few properties that matched my criteria exactly and gave brilliant advice. Highly recommended, will be doing lots more business with Scott in the near future. Thanks again.

Jake · 21 June 2023

Agent replied · 20 June 2024

Hi Jake Thank you so much for taking the time and leaving us this great review, and sharing your experience. So happy Scott was able to find you the right property. Have a great day Neil Newstead Founder & CEO

5/5

Google

Absolutely delighted with the service of the Oakfield Estate Agents from Hastings Branch. Mainly, I communicated with Scott Rea, and he is the right person in the right place. Always a very prompt response and all my questions were answered immediately. Highly recommending the agents and this was not the first time , when I am using their service.

Aija · 21 June 2023

Agent replied · 20 June 2024

Morning Aija Thank you so much for taking the time in leaving thsi wonderful review, 5 starts and great feedback for Scott. Have a the best day Neil Newstead Founder & CEO

5/5

Google

I am writing this review on behalf of Iqbal - I have been very impressed with the service here and have been with them for many years. I deal with Chloe Loft at the company on a regular basis and she is very responsive and she is very accommodating. The company overall is very professional and efficient in dealing with all my matters. Very happy here.PositiveResponsiveness, Quality, Professionalism, Value

Manpreet · 21 June 2022

Agent replied · 20 June 2024

Dear Manpreet We really appreciate all feedback on the company and our team, but comments like this makes us all so happy, and really goes to show what a wonderful team we have at Oakfield. Chloe is a great asset and just loves her job, thank you so much for taking the time out of your day to leave this review. Neil Newstead CEO Oakfield Estate Agents

4/5

Google

Thank you Oakfield letting and estate agents for your guidance and professionalism also big praise tia west putting one at ease and reassurance through my application process all in all a reputable letting Agency will use again without shadow doubt

Mark · 27 July 2024

Agent replied · 24 August 2024

Hi Mark Thank you for taking the time to leave this review for Tia. I note it is 4 star if there anything we can do to improve our service to 5 star we would welcome any feedback. Best wishes Emma Hawkins Lettings Director

5/5

Google

Tia has worked so hard to give a family member the home she needed. As a family we would like to express our gratitude to Tia for making this possible and putting others first. Finding accommodation can be such a stressful experience and having the support can help you through this process

Michael · 23 November 2023

Agent replied · 20 June 2024

Hi Michael, I absolutely loved reading this review you have left for Tia. Thank you for taking the time to leave it she really does care about helping her Clients find the perfect new home. We wish Jackie all the best in her new home she was a pleasure to deal with as were you. Best wishes, Emma Hawkins Lettings Director

5/5

Google

The team at Oakfield Hastings are all really helpful, friendly and keep their word to call you back. …

Nicola · 16 March 2026

5/5

Google

Everyone was kind and very helpful in my first renting in UK. Especially thanks to Danielle, Hannah and Katie. They answer all questions with patience. I strongly suggest these professionals.

Onur · 21 June 2020

Agent replied · 20 June 2024

Hi Onur Thank you so much for taking the time to leave such a great review. We’re really happy to have been able to help you move into your new home. Best Wishes Glenn Taylor Lettings Manager

5/5

Google

I can't recommend Oakfields Hastings enough. Professional team who kept me updated from start to finish. Thanks espically to Callum for all his hard work, a true gent and hard working individual. Top marks!?!

Ditch · 22 June 2018

Agent replied · 20 June 2024

Hi Michael, Thank you for taking the time to leave a review regarding the service received, I will of course ensure your comments are passed into Callum. Best Wishes Hannah

5/5

Google

Selling a house is not an easy business these days. I was delighted and relieved to have Oakfield Estate Agent and their recommended solicitor on board throughout the whole lengthy operation. They kept me informed at all stages and responded immediately to any of my enquiries. They were worth their fee for the work they did on my behalf and provided an invaluable service.PositiveResponsiveness, Quality, Professionalism, Value

Tony · 21 June 2022

Agent replied · 20 June 2024

Thank you for your kind feedback Tony. I’ll be sure to pass this on to team and we all with you the best for the future. Regards, Adam

5/5

Google

Professional and caring! Great first impression! My husband and I are of the generation that believes in great customer service. Dan at Oakfield's was a pleasure to deal with. Polite and caring. He made time to talk to the elderly lady at whose house we went to see. He even made sure to wipe his feet before entering! His 'Sir' and 'Mrs. Affonso' showed great respect. My husband's the type who asks a thousand questions and many of them twice! But Dan never seems irritated and always does his best to answer. It's the little things that count to us and Dan and Oakfield's fits the bill! Great job Dan! Would highly recommend!

Nerissa · 22 June 2019

Agent replied · 20 June 2024

Dear Mrs Affonso, Thank you so much for taking the time to leave such a positive review, it makes me extremely proud to read such positive reviews and in particular the personal service delivered by our staff and I will ensure that your kind comments are passed onto Daniel. Best Wishes Hannah Branch Manager

4/5

Google

As selling my home & going into the daunting aspect of renting, before my new home is purchased. The whole experience I found very stressful with four children & dog's to consider & in a new country ! Gemma & all the staff were so helpful, if I had a problem with there application on line, I was talked through the process. Gemma helped through the final process of the move & has been of the utmost helpful in my presses of our move. If out of the office there is always someone to pick up where Gemma has left off ! Very professional & due deldence.

Charlie12824 · 22 June 2019

Agent replied · 20 June 2024

Thank you so much for taking the time to leave such a positive review for Gemma and our team in our Hastings branch. It is great to read such positive reviews and I am pleased that we made the process as stress free as possible as we know how stressful moving can be. We wish you all the happiness in your new home and I will ensure that your kind comments are passed onto Gemma and the team. Best Wishes Hannah Namvar Branch Partner

5/5

Google

I had a property on the market for 8 months with another agent and it hadn't moved so I instructed the agent to relet it. A week later I had no response and the for sale board remained in place. Oakfield had been recommended to me by another landlord and proactively mailed me to offer their services. I met Adam on a Friday and signed them up, he emailed me on Saturday with all the paperwork and stated they had already had a positive viewing. On the Monday Hannah called to say they had 5 viewings, one a repeat and by 3 pm they had a prospective tenant at the asking price to offer me. The whole transaction was very efficient and professional and within 2 weeks we had a tenant in residence. Their communicationn was excellent throughout, highly recommended.

Nick · 22 June 2019

Agent replied · 20 June 2024

Hi Nick, Thank you for taking the time to leave such a lovely review for our Hastings Branch, I will of course ensure that your comments are passed onto Adam. I am pleased to hear that you were happy with the service you received and it was a pleasure working with you and securing new tenants for your property. Best Wishes Hannah Branch Manager

5/5

Google

Oakfield have managed the letting of my Hastings property for nearly four years. I have always been impressed with,in particular, the professional and efficient manner with which Hannah Stanbridge( Manager) has dealt with any issues. She has always returned calls and followed up with an email, and as I have been abroad ,it is reassuring to know that everything is running smoothly. She has built an excellent rapport with my tenants, which I feel is very important and has personally checked the property at weekends - on her own 'part of the service'. I have used other agents but cannot recommend highly enough the service you will get from Hannah in the Hastings branch of Oakfield. EAP Armstrong

Eric · 22 June 2019

Agent replied · 20 June 2024

Good Afternoon Eric, Thank you for taking the time to leave such a lovely review, we are very pleased to hear that you are happy with the service you have received and will ensure that your kind words are passed onto Hannah and the team. Best Wishes

5/5

Google

Having decided that we don't want to buy another home in the UK, we have been renting in the private sector for five or six years. We have used a few agents in Brighton, but they really were terrible. They never do the work, always raise the rents six-monthly and operate purely for the landlords. Since being in St Leonards, we have lived in a property managed by Oakfield. I really cannot praise them enough. If you have an issue, you just upload the query and the job gets done. They are friendly, professional, helpful and really looking to ensure you are comfortable in your home. I would not hesitate to give them 5 Stars. Such nice people to deal with.

Andrew · 22 June 2019

Agent replied · 20 June 2024

Hi Andrew, Thank you so much much for taking the time to leave such a lovely review for our Hastings Branch.. I am pleased to read that you have been happy with the service received from Oakfield, our team work very hard to ensure both our Landlords and tenants are looked after efficiently and its wonderful for us to read these reviews, I will ensure that your kind comments are passed onto the team. Best Wishes Hannah

5/5

Google

Would highly recommend oakfield estate agents , had the pleasure of dealing with Sydney and Rob and we now have our dream house . They were both professional and honest throughout and always happy to accommodate and squeeze in an extra viewing . Thank you

Amanda · 22 March 2024

Agent replied · 20 June 2024

Hi Amanda, Firslty huge Congratulations on your new home I do hope you are settling in well. I am delighted Rob and Sidney assisted you so well during the process of the purchase. Enjoy your new dream home. Best wishes Kerry Newstead Sales Director

5/5

Google

Oakfield have been helping me to find a new home in the area I’ve loved for years. The staff are helpful and patient in supporting their clients. Liam and Charlie have made suggestions, shown me homes and supported me as I find my way buying a home on my own for the first time.

Lee · 25 August 2023

Agent replied · 20 June 2024

Hi Lee Thank you for taking the time to leave this review, our team work hard to provide a first class service. Many thanks Kerry Newstead Sales Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oakfield's Google reviews

Questions about Oakfield Hastings

Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards: Oakfield, Hastings won Platinum; Oakfield, Eastbourne won Platinum; Oakfield, Bexhill On Sea won Gold.

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