1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
Trusted Agent profile · Hastings
Fox and Sons Hastings reviews
★★★★★
822 reviews across 2 platforms
33 Havelock Road, Hastings, TN34 1BE
Fox and Sons's office in Hastings, at 33 Havelock Road, is rated 3.8 out of 5 across 822 reviews on two platforms, including 396 Google reviews rated 4.5.
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Reviews
Every review we hold for the Hastings office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleAlways a good experience with Fox & Son. Lorna always answers my queries and always professionalPositiveResponsiveness, Quality, Professionalism
Agent replied · 14 June 2024
Thank you so much for the 5* review! It's great to hear that the team has provided a good experience and that Lorna was able to answer any queries or questions you had. If you ever require anything else from our team, we will be more than happy to help.
1/5
GoogleVery aggressive sales techniques. Will talk over you constantly. Will lie. Won't answer emails, I suspect, to cover themselves. I strongly recommend going elsewhere.
Agent replied · 14 June 2024
Hello, we are very sorry to hear that you believe the service of our Fox and Sons team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@fox-and-sons.co.uk and we can look into this further for you.
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
GoogleSamantha was very helpful when we were buying our house, highly recommend 😊 …
5/5
TrustpilotHove Branch Excellent Supportive Service
Excellent help and assistance from the staff at the Hove office in connection with recent property transactions during the difficult Covid period keeping the sales and purchase on track with good nature, hard work and persistance supported by efficient and friendly mortgage broker services. Special thanks must go to Keira, Jamie and Heb -a dedicated team !
1/5
TrustpilotPlymouth Branch
Plymouth Branch - I would give 0 stars if i could, they have no respect of privacy, they just give your key out to people who let themselves into your place without any warning.
1/5
Trustpilot2 viewings in 5 months!
2 viewings in 5 months!! No follow-up or any communication is absolutely awful estate agents in Southampton. We feel like we've wasted our time. It's only caused us stress which isn't what we thought it would be!
5/5
GoogleDan and the whole team at Hastings have absolutely shown professional, communicative and expert skills in negotiating my sales. I actually exchanged and completed on the same day yesterday, with another sale due very soon. Well done Dan and the sales team 👏👏👏👏 Many thanks DeborahPositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have been looking for a new rental property for some time, and finally found the perfect house through Fox and Sons. We have dealt primarily with Lorna, who has been extremely helpful from the start; jumping through hoops to help make the process as easy as possible for us. She is kind, friendly and a really lovely person. Thank you!
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
5/5
GoogleI have been dealing with Dan at Fox & Sons Hastings branch for the last couple of weeks and have found him to be very responsive, knowledgeable and professional, The properties he has proposed so far have been on, or very near my brief. Keep this up and a sale wont be far off.
4/5
TrustpilotAll the team at Fox and Sons…
All the team at Fox and Sons Eastbourne, I found to be excellent. Their support, speed of action, professionalism and care, made my experience, a very positive one and I'd highly recommend.
5/5
TrustpilotFantastic service from start to finish
I recently bought my first home through Fox & Sons in Burgess Hill and they were fantastic from start to finish - they helped me at every step of the process, everything from getting my mortgage arranged to setting up my solicitors, and they were always available in the branch whenever I had any questions at all. I'd recommend them to anyone!
5/5
GoogleFox and Sons are a first class property agent and if you are thinking of letting as a landlord or a tenant they are extremely well organised and their customer service is excellent. As a landlord I can only speak highly of Fox and Sons and they have looked after our lettings with no problems for nearly 10 years.
5/5
GoogleI had a flood on the first night at my new rental property (builders had dislodged a pipe) and Lorna and Holly could not have looked after the situation better. They sorted everything immediately and made a really stressful situation much more manageable. I'm really appreciative. Thank you to you both.PositiveResponsiveness
5/5
GoogleI had always been uneasy dealing with estate agents, but Curtis at Fox & Sons has changed my mind, way very informative every step along the way, many thanks to you and the team .
5/5
GoogleCallum, Dan, Alex and everyone we have dealt with have been really positive, helpful and a joy to deal with, they have made a very difficult experience go as smooth as is possible. The whole Hastings team are a credit to Fox.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleThe most unpleasant, unprofessional, rude and dodgy estate agency that I had the misfortune to get in contact with.NegativeProfessionalism
Agent replied · 14 June 2024
Hello, we are very sorry to hear that you believe the service of our team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@fox-and-sons.co.uk and we can look into this further for you.
1/5
Google- Terrible client care - Negligent handling or sale/purchase processes - No accountability or apology for failings. Do not use this Estate Agents. They do not look after their client's best interests at all.
5/5
GoogleProfessional service from the Fox & Sons team throughout the marketing and selling process. Great communication and always knowledgeble and easy to get hold if needed. Definitely recommended and would use their services again.
5/5
GoogleIt has been such a pleasurable experience going with fox and sons , they are friendly and helpful and have gone all out to make the experience as easy as possible. They just have That extra touch which I think it's in their staff.
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
5/5
GoogleFirst class!! Many thanks to Callum!
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Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hastings.
