Every review we hold for the Haslemere office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHenry Adams have been exceptional during our (very lengthy) house sale.
During our sale we were extremely unlucky with multiple parties pulling out over a long period, but Mark, Toby & the team kept their cool and did a brilliant job at advising us on the best way forward every time. And thanks to their advice, we were able to get the end result we’d been working towards. They were friendly, professional & highly responsive at all hours. They will definitely be our go to agents for any future house moves.
Henry · 13 March 2025
Agent replied · 9 September 2025
Thank you so much Henry (great name) - we really appreciate your kind review and so glad we got there in the end.
★★★★★ 5/5
GoogleFantastic service throughout as both seller and prospective buyer. Our process was very drawn out and stressful (through no fault of theirs) but Toby and the team managed it brilliantly. Communicative, organised, friendly and patient. I cannot recommend them highly enough. Thank you!
Katie · 25 September 2024
Agent replied · 25 October 2024
We really appreciate your review Katie, thank you.
★★★★★ 5/5
GoogleWriting on behalf of my partner Mark and his mum: Henry Adams, comprising Toby and his team, have been the best agents we have experienced in many moves over the years. From what has been a testing time trying to sell pre-Brexit and then during lockdown ...Toby’s communication was prompt and helpful throughout - and we always felt looked after and valued, even when things were slow moving. Would highly recommend these estate agents whose standards of service are way above the majority in our view.PositiveResponsiveness, Quality, Professionalism
Julie · 17 June 2021
Agent replied · 16 June 2024
Thank you for your review Julie, much appreciated.
★★★★★ 5/5
GoogleWhen selling your most valued asset, you need to ensure it's in the best hands. Toby Miller and all his team were utterly fantastic and surpassed every expectation. In a challenging environment whilst social distancing was still in progress, Toby and his team in just three days, found a cash buyer and negotiated for us the full asking price. They were friendly and thoroughly professional and we wouldn't hesitate to recommend them, whatever price of property you own.Thank you Henry Adams Haslemere!PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 17 June 2021
Agent replied · 16 June 2024
Thank you so much for this review Andrew, we really appreciate it.
★★★★★ 1/5
TrustpilotFAKE GOLD ALERT
FAKE GOLD ALERT
Henry Adams Fine Art Auctioneers
We bought a gold ring from Henry Adams Fine Art Auctioneers in a high-end jewelry sale for nearly £300.
When we sent the ring to a jeweler to be resized , we were told by the jeweler that when they machine tested it, it turned out to be fake gold!!
We sent it back to Henry Adams, explaining it was fake gold . Their TV celebrity emailed us to tell us,
''It was never sold as gold''
even though it was placed in a high-end jewelry sale...
we never got our money back.
Proper Betrug
Tread with caution.
Adz · 12 January 2026
★★★★★ 5/5
TrustpilotI think I'm satisfied overall
I think I'm satisfied overall. Special thanks to Talia Batson for her help and quick handling.
Mr · 15 May 2026
★★★★★ 5/5
TrustpilotHenry Adams Storrington Were Amazing
James, Alex and the rest of the Henry Adams Storrington team have been fantastic. Incredibly communicative, forthcoming with nuances and made the entire process as simple as it could be.
TroyL · 23 May 2026
Agent replied · 24 September 2026
Thank you for your 5 star review of Henry Adams Storrington Lettings!
★★★★★ 1/5
TrustpilotBe careful when moving out
They were great when moving in but when it came to moving out tried to make outrageous claims from the deposit and then quickly backed down when it went to dispute. Take lots of photos and evidence would be my advice!!!! Also left us 5 days with water coming through the ceiling!!
Samantha · 21 November 2025
Agent replied · 24 December 2025
Hi Samantha, I'm sorry you have had a negative experience. If you would like to discuss your complaint further please contact operations@henryadams.co.uk.
★★★★★ 5/5
GoogleExcellent service with very friendly and helpful staff . A real pleasure to deal with and couldn’t have helped us any more . Kept up to date with emails and phone calls . They did every thing to push things through on a vey seamless transition . Well done guys can’t recommend you highly enough , especially Florrie for all the effort she put in . Excellent all round service 👍
Kate · 17 June 2022
Agent replied · 16 June 2024
Thank you Kate, we will make sure Florrie reads this!
★★★★★ 5/5
TrustpilotI have recently rented a property…
I have recently rented a property through the Storrington branch. The whole process went exceptionally smoothly and Alex and the rest of the staff could not have been more helpful. All my questions and queries were dealt with quickly and efficiently.
Julie · 18 February 2026
Agent replied · 2 June 2026
Thank you for your kind words - I will be sure to pass on to Alex and the Storrington team.
★★★★★ 5/5
GoogleWe recently sold a flat in Haslemere, overseen by Mark Thomas. Mark was always prompt with his responses to our questions and was very much instrumental in the efficient completion on the sale. We very much appreciated his help & guidance.
Rachael · 11 August 2024
Agent replied · 25 August 2024
Thank you for your kind review Rachael.
★★★★★ 5/5
GoogleFast, honest and get the job done ( They sell your house ! )
Pleasure working with Toby, Mark and the team at Haslemere.
Mark · 10 April 2025
Agent replied · 25 April 2025
Thank you Mark! We really appreciate you leaving us a review.
★★★★★ 5/5
GoogleMany thanks to Toby and his team for all their help with our house move. What makes them stand out as Estate Agents is their friendly and positive manner which makes them easy to communicate with. They were quick to respond and resolve problems and they supported us through every part of the move.
Louise · 19 November 2023
Agent replied · 16 June 2024
Thank you so much for this lovely review Louise, we really do appreciate it.
★★★★★ 5/5
GoogleWe have just completed the sale of our house through Henry Adams, Haslemere, and can thoroughly recommend Toby Miller and his team. Throughout the whole process we’ve found them highly professional, helpful and friendly, going to exceptional lengths to help deliver a successful outcome.
We benefitted from their experience and in-depth knowledge of the market which was reflected in the quality of their advice and engagement. If we were starting the sales process again we wouldn’t hesitate to appoint Henry Adams.PositiveResponsiveness, Quality, Professionalism, Value
June · 26 August 2020
Agent replied · 16 June 2024
Thank you so much June, this is lovely to read and we really appreciate it.
★★★★★ 5/5
TrustpilotHenry Adams Letting Agent for property owners
I have used Henry Adams Letting Agent at Storrington for approximately 12 years for the letting and finding of new tenants for my property. Recently my flat was vacated. Alex Bush of the Storrington office speedily found new tenants. During the last few months Alex has been most helpful, friendly and efficient at the same time professional. Along with the manager James Riley they provide a well organised ,competent and caring team that I would highly recommend without any hesitation.
MAB · 25 March 2024
★★★★★ 5/5
GoogleFrom first entering their office in Haslemere to the successful completion of our house sale, Toby and his team have been simply amazing.
With Toby's knowledge of the area, his skills in identifying 'genuine' potential buyers, his negotiation skills and his professionalism, certainly made the whole process much easier.
We were always kept in the loop throughout the process and Toby's advice and guidance ensured that we achieved a realistic outcome.
If you have a property to sell, I would confidently recommend Toby and his team.
Paul · 17 June 2020
Agent replied · 16 June 2024
Thank you so much for taking the time to write this, we really appreciate it.
★★★★★ 5/5
GoogleI cannot thank Toby and his team at Henry Adams in Haslemere enough, from the time of our initial meeting; Toby was utterly professional, supportive and considerate to our needs. From start to finish the process of selling my property was made far less stressful by the entire team; who provided guidence and support through the whole process. I cannot thank them all enough; i would have no hesitation in recommending them in the future. Thank you to them all!!!
Karen · 17 June 2020
Agent replied · 16 June 2024
Thank you so much for your lovely review, we really appreciate it!
★★★★★ 5/5
GoogleToby has been absolutely amazing whilst helping us to sell our property. It has been a bit of a tricky journey but his professionalism has been consistently outstanding and I would thoroughly encourage everyone I know to sell their property with him. He is very easy to talk to and he has ALWAYS dealt with any queries very quickly. He has made the whole experience of selling our property much easier and I am so thrilled we used Henry Adams.
Eleanor · 17 June 2020
Agent replied · 16 June 2024
This is fantastic to read, thank you so much for reviewing us.
★★★★★ 5/5
TrustpilotMoving into rental property
Moving into my rental property through Henry Adams estate agency was a breeze. From start to finish, their communication was top-notch, keeping me informed at every step of the process. The staff were not only professional (massive shout out to Alex) but also friendly, making the whole experience enjoyable. What stood out the most was their transparency, they were upfront about all the details, making sure there were no surprises along the way. Overall, my move-in experience was fantastic. Highly recommend them to anyone looking for a seamless rental process.
Precious · 11 March 2024
★★★★★ 5/5
GoogleWe have recently sold our house through Henry Adams and have received nothing but exceptional service from start to finish. Hilary, Toby and the team have been on hand to answer any question, no matter how small, and have always kept in regular contact to provide support throughout the process. Thank you for all your hard work.
Michael · 25 February 2025
★★★★★ 5/5
GoogleMark was very professional and ensured that the process was as smooth as possible from start to finish. Mark is very responsive and helped us with any queries that we had promptly. I highly recommend!
Megan · 25 September 2024
Agent replied · 25 October 2024
Thank you so much for your kind review Megan, we really appreciate it!
★★★★★ 1/5
TrustpilotI would give less but it's not…
I would give less but it's not possible, my best advice is to stay away from this agency, from the deepest of my heart
Margaret · 4 June 2026
Agent replied · 24 September 2026
Dear Margaret,
We're sorry to hear of your disappointment with Henry Adams - if you'd like to discuss your complaint further please email operations@henryadams.co.uk
★★★★★ 5/5
GoogleWe dealt with Toby Miller at Henry Adams when buying our first flat in Haslemere. They were a pleasure to deal with from day one and we had an excellent experience with them.We always felt like Toby was 'in our corner' and he was always available (even out of hours!) just for a quick chat or an email. We had *such* a bad time with numerous estate agents, but this was a breath of fresh air. Thank you all for being so brilliant.
Annabel · 18 June 2019
Agent replied · 16 June 2024
Thank you for your brilliant review!
★★★★★ 5/5
GoogleWe couldn’t have had a better experience. Toby and his team have gone above and beyond. Toby was always available and really helped the get the sale over the line keeping all involved up to speed. We would definitely recommend Henry Adams.
Genevieve · 17 May 2024
Agent replied · 16 June 2024
Thank you Genevieve, your kind review is much appreciated.
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