Trusted Agent profile · Haslemere
★★★★★
329 reviews across 2 platforms
Georgian Court, High Street, Haslemere, GU27 2LA
Henry Adams's office in Haslemere, at Georgian Court, is rated 4.4 out of 5 across 329 reviews on two platforms, including 133 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Haslemere office, from every platform, shown as written. First names only.
5/5
TrustpilotHenry Adams Storrington - Excellent service
Henry Adams Storrington for Lettings - having dealt with Alex Bush for some time now, the service provided by Alex is excellent, great communication, fast results, totally professional, well informed and a delight to work with. He goes above and beyond and I would have no hesitation in recommending Henry Adams to anyone.
5/5
TrustpilotAmazing service from Alex, complete stand out help.
What a brilliant letting agency, easily the best i have interacted with. Alex from the Storrington branch couldn't have been more of a help. Out of all of the agencies we spoke to, and all the agents we dealt with Alex was stand out wonderful. This could have been a very stressful time for us as we have a slightly unique financial situation but he made us feel so optimistic, and helped at every opportunity. He was an absolute delight to speak to and I honestly don't think there is anything he could have done to make this a smoother process, completely stand out service. Thank you so much for your kind and helpful correspondence and overall cheerful manner throughout, sending us properties and keeping us in mind. We are over the moon with the property we have finalised on. I have no doubt Alex will go far within the company and deserves all the best. Thank you again, it really made all the difference for us going through the process of renting again.
5/5
GoogleI can't recommend Mark, Toby and team at Henry Adams enough. Faultless Service, continual proactive communication and help throughout the process. We went with another agent first and didn't get anywhere in three months. We made the decision to go with Henry Adams and sold the house within a couple of weeks. Outstanding.PositiveResponsiveness, Quality, Professionalism
Thank you so much Jon, we really appreciate your review.
5/5
GoogleA huge thank you to Toby and his team (it was a joint effort!) for helping to sell our apartment. I shopped around and although not the cheapest in Haslemere, we liked Toby's proactive hands-on approach. The team were always on the end of the phone and chasing until exchange. I wouldn't hesitate to recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review Sam, we do appreciate it.
5/5
GoogleToby and his team worked diligently to support my sale. His personal attention was very helpful and all the team made huge efforts to keep me updated. Massive thank you ! Melanie Lewis
Massive thank you to you too for leaving us such a lovely review :)
5/5
GoogleWe worked with Florrie on purchasing a property - she, and the team at Henry Adams, were a pleasure to deal with. They were uniformly responsive, professional and really helped to keep things on track. Thank you to Florrie and the team for all of your assistance in getting this over the line!
Thank you so much for your review Katie.
5/5
TrustpilotGreat Experience
We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.
Thank you for your 5 star review, I will be sure to pass this along to Alex and the team at Storrington lettings.
5/5
GoogleThe team at Henry Adams are a pleasure to work with. I would particularly like to thank Beth & Toby for their time and continued endeavour to make the process as smooth as possible, despite not being easy at times! Thank you!
Thank you so much Sarah, we really appreciate this.
5/5
GoogleAfter trying for six months to rent out my property with four other Agents, a friend of mine recommended Henry Adams. While I was cruising off the Brittany coast, Daniel Wood found suitable tenants and arranged all the cleaning of the property, its inventory and liaised with the tenants on the fitting of new carpets and redecoration. Truly an excellent professional service. Thank you Daniel
Our pleasure! Thank you so much for your review.
5/5
GoogleI recently sold my house in Haslemere with Henry Adams and had a very positive experience. The staff were all extremely professional and went that extra mile. Toby Miller was always available to answer emails or queries and on the evening of completion waited in the office for several hours to give the purchasers the keys to the property. I would certainly recommend Henry Adams.
Thank you so much for taking the time to review us, we really appreciate it.
5/5
TrustpilotAlex Bush was fantastic in helping us…
Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.
Thank you so much Hannah, we really appreciate your review!
5/5
TrustpilotExcellent customer service
Well, what can we say! If we could give the whole sales team at Henry Adams Selsey 50 stars, we would! They held our hand through the rough patches we experienced in selling our bungalow, (no fault of theirs, just the general public’s flippant attitude towards everything nowadays it seems!), and they supported us through to a very satisfactory conclusion. They also went above and beyond with their customer service towards us, in checking our empty property was ok after several storms, collecting post, taking meter readings for us etc etc. They really put our minds at rest whenever we had any worries or issues. We can’t recommend them highly enough! If you are looking for brilliant customer service, from a trustworthy, empathic team, you won’t go far wrong in giving Kev, Matt or Tracy a call at Henry Adams, Selsey. All the best guys, and thanks again, Fiona & Neil.
Hi Fiona, thank you for the great review of Kev and the team at Selsey - I will be sure to pass this along to them!
1/5
TrustpilotNever again
Never ever would I deal with this company again. Their unprofessional and completely uncaring attitude throughout my dealings with them has left a very bitter taste. I have never dealt with such difficult agents who have showed not one iota of decent customer service. I am just so saddened and disappointed. Please don’t respond HA I’m really not interested in anything you have to say.
Hi Wendy, I'm sorry that you have had a negative experience. I believe that Sophie is in contact with you in regards to this matter.
5/5
TrustpilotRoksana was so helpful and provided me…
Roksana was so helpful and provided me with all the information I required to make up my mind to apply to rent the apartment.
Thank you for your 5-star review - this will be passed to Roksana and the Bognor Lettings team!
5/5
GoogleAs executor of my sister’s Will, I chose Henry Adams Haslemere to sell the property following receipt of the Grant of Probate and have absolutely no regrets in doing so. …
Thank you so much for this kind review John, we really appreciate it and will make sure Mark reads your feedback.
5/5
TrustpilotI would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS
I would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS. Alex Bush especially was extremely helpful from the onset, explaining procedures and helping with any queries we had. He made us feel confident that we would find a letting which would enable us to sell our house. Alex made the process easy to understand and kept us informed of progress at all times. He was a delight to deal with and I would highly recommend Alex at Henry Adams if you wish to rent.
5/5
TrustpilotWe did not sell with Henry Adam’s but…
We did not sell with Henry Adam’s but we wish we had we bought a house they were selling they kept us informed all the way and on the day of completion they kept in touch all morning giving a very nice touch of a lovely card and a beautiful candle it was a lovely touch
1/5
TrustpilotReally disappointing interaction with…
Really disappointing interaction with Henry Adams when we were looking for a holiday rental for 2 weeks in July 2025. We consciously wanted to try alternatives to AirBnB, so contacted Henry Adams. Despite many properties 'appearing' to be available, in reality they were not. Combine this with some slow responsiveness from Henry Adams and it took us 3 weeks for Henry Adams to tell us they couldn't help us. Went back and booked with AirBnB
5/5
TrustpilotCant fault the Storrington Lettings team.
We initially dealt with Alex from the Storrington branch, he was exactly what you would hope for, very polite and courteous, and he had a good knowledge of the property, landlord and surrounding area. Alex was more than happy to answer our endless questions during the process and kept us informed on the progress of our application. An utterly nice young man. We have also met and spoken to a number of other members of the team including Emma and James who have helped us with questions and some requests for permission which they have facilitated with the landlord. The polite and friendly disposition is shared by the whole team. I would recommend Henry Adams to anyone, landlord or tenant, buyer or seller, you will be in safe hands.
5/5
GoogleI’d highly recommend Henry Adams in Haslemere. Mark and Toby have been extremely helpful and very patient with us while we found our new home. Thank you both.
Thank you Caroline, we really appreciate your review.
5/5
GoogleThe whole operation from start to finish has been very efficient, professional, and friendly. All the staff have been on the same page at all times, so one can make contact knowing that info will be passed on accurately throughout the team. …
Thank you so much for this kind and considerate review Philip, we really do appreciate it!
5/5
GoogleAn excellent service. Toby is very proactive chasing things up and always responds quickly to emails or phone calls. A very professional service that I don't think could have be any better. Thank you
Thank you so much Russell! We really appreciate your review.
5/5
TrustpilotSeamless, helpful & professional
This is my first time renting with Henry Adams (Billingshurst). From the Get-go From the first initial viewing to the final offer they have been incredibly helpful swift and smooth throughout the entire process. I'd like to personally thank Alex Bush for being amazingly helpful with any issue I had, have to say I couldn't be happier and he provided the best customer service I've experienced in the renting process.Thanks again.
5/5
GoogleMark was great, kept us in the loop, chased when necessary and responded to queries straight away
Thank you Richard!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Henry Adams, Haslemere won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Storrington won Trusted Agent.
