Every review we hold for the Harwich office, from every platform, shown as written. First names only.
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5/5
GoogleMy partner and I used their mortgage advisor to buy our first home and she was amazing! Daisy went above and beyond with everything she did for us. Very knowledgeable and helpful throughout! Definitely recommend her!
Elwyn Β· 13 May 2024
Agent replied Β· 9 December 2024
Many thanks Cetin Elvin Abibula (Elwyn) for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cannot thank Daisy enough for all of her help with buying our first home. Sheβs helped nonstop even replying out of hours, if you need help to get onto the property ladder I fully recommend asking Daisy to help. Thank you so much
Alice Β· 27 November 2023
Agent replied Β· 22 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy partner and I used their mortgage advisor to buy our first home and she was amazing! Daisy went above and beyond with everything she did for us. Very knowledgeable and helpful throughout! Definitely recommend her!
Cetin Β· 25 April 2024
Agent replied Β· 22 October 2024
Many thanks Cetin Elvin Abibula (Elwyn) for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would like to express my sincere appreciation for the exceptional service provided by the team at William H Brown.
π Thanks to Team William H Brown, Dovercourt Harwich! Quick, efficient, and friendly. #realestate β¦
Roji Β· 25 April 2024
Agent replied Β· 22 October 2024
Many thanks for your excellent 5* review and your kind words roji kunjumon. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom start to finish Dan and his team were brilliant and the customer service was outstanding. I have dealt with other agents previously and I can honestly say I would never use another agent again! Thank you Dan and thank you William H Brown! If I could give 10 stars I would!!!
Emily Β· 23 January 2023
Agent replied Β· 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotKEEP AWAY
if you are looking to sell your home in Ely Cambs, look elsewhere, the manage goes by the name of Charlotte, they are the most iniffecient Estate agents i have met in 60 years of buying and selling real estate
Loadsa100 Β· 17 July 2026
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5/5
GoogleWilliam H Brown were very accommodating and patient with us while finding our forever home. The service and support from their mortgage advisor Daisy made a stressful process that much easier and I would recommend the whole team for their complete service.
Abi Β· 23 October 2023
Agent replied Β· 22 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotAppalling service
Appalling service . . zero communication, poor photography, they are better off suited to the sub Β£200K market . . stack 'em high, sell 'em cheap approach
Graham Β· 9 October 2026
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5/5
GoogleAs a first time mover, Dan made the process as clear and simple as possible. I simply could not of done it without him. I highly recommend William H Brown Harwich (especially Dan in lettings) to anyone looking to move.
Warren Β· 27 November 2023
Agent replied Β· 22 October 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleDaniel dealt with my application for my new rented property. Professional, massively helpful and very understanding. Quickest turnaround I've ever experienced with a rented property, i cannot recommend William H Brown enough! Hats off to Daniel for getting this all sorted so quickly
Michael Β· 17 September 2025
Agent replied Β· 17 October 2025
"We're thrilled to hear that Daniel provided exceptional service while helping you with your rental application. Our team at William H Brown strives for efficiency and customer satisfaction. Thank you for the kind recommendation! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleBig shout out to Dan who helped me secure the rental agreement on a stunning flat. I told him what I was after and randomly called me when heβd found a match. Really patient and genuine guy. Thank you
Idris Β· 27 November 2023
Agent replied Β· 22 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe were recently in the market for a BTL property and had a number of viewings with William H Brown, Harwich.
We were shown around each time by Chelsea, from their sales department. She was helpful and friendly each time, and of all the agents I dealt with across different estate agents, she was one of the only ones to follow up visits.
Importantly, she was also the only one to actually bother to get back to me with answers to questions I had that couldnβt be answered during the viewing. Youβre in good hands with Chelsea.
The rest of team were very helpful too when I popped in branch to see their mortgage advisor, Daisy, who was also lovely to deal with.
Great team here :)
Paul Β· 22 July 2025
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5/5
GoogleDaisy was very helpful when she helped me secure my mortgage deal. She was very friendly, knowledge and quick to reply. Would happily use again and recommend to others.
One Β· 25 May 2024
Agent replied Β· 22 October 2024
one man thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJodie who is managing a property for me in Clacton is doing a superb job. Very professional with excellent communication.
This is how it's done
Highly recommended
Johnny Β· 24 June 2024
Agent replied Β· 22 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation Johnny. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service from william H brown letting team very helpful and always keep you updated with everything. A big thank you to Denny and Danny and the rest of the Letting team thanks again.
Gill Β· 26 January 2024
Agent replied Β· 22 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFinding a place to rent was so easy, quick and ran smoothly all thanks to Dan and Denny, from beginning to finish they were so helpful and there to answer any questions we had! Thank you so much!
Parris Β· 23 October 2023
Agent replied Β· 22 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMet Daniel Morgan at one property that we wasn't successful on however he spent the time looking for one for us and at the time we really needed one he came up trumps. Kept us informed across all the stages right up to completion including daily phone calls or emails with updates. Would totally recommend anyone looking to contact Dan at william h brown Harwich and he would look after you. Thanks again Dan
Glen Β· 25 May 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Glen! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had an overall amazing experience with William H Brown. Dan helped me not only with the viewing and getting the property for rent on the date I was looking for but also went to the extreme of setting the electricity charging and helping to start the water heater. The William H Brown team is extremely helpful and that made me feel at ease because it was my first time I was renting on my own and I did not feel overwhelmed for even a second. Thank you William H Brown team and special thanks to Dan for the extreme support.
Swagata Β· 23 October 2022
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4/5
GoogleWhen interested in a property they were quick to answer. Sam was a great agent showing me some wonderful properties. Finally got set on a home and must say that I highly recommend. Nick is very helpful as well, all going smoothly for me through William H Brown! Fast responses from any concerns and questions, polite and professional.PositiveResponsiveness, Quality, Professionalism
Wild Β· 23 October 2020
Agent replied Β· 22 October 2024
Thank you for your Review from The Team it means alot to us all.
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5/5
GoogleDan was very helpful, efficient and a very good communicator too.
All set up for my new property in Walton
Nicholas Β· 23 August 2024
Agent replied Β· 22 October 2024
Thanks for the wonderful 5* review Nicholas! Best wishes, Lucy, Customer Relations.
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5/5
GoogleDaisy has been so helpful throughout the whole process, professional and going above and beyond to help and inform me through my process. Would 100% recommend. Thank you Daisy!
Frankie Β· 25 February 2024
Agent replied Β· 22 October 2024
Thank you for your terrific 5* review and recommendation Frankie. Best wishes, Lucy, Customer Relations
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5/5
GoogleWould like to thank Denny, Dan and Jodie for there ongoing help and support since moving us into our new home!
Lizzy Β· 24 July 2024
Agent replied Β· 22 October 2024
Many thanks for the fantastic 5* review Lizzy. Kind regards, Lucy, Customer Relations.
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4/5
GoogleNo complaints, Dan is direct and has common sense which in this day is a rather pleasant surprise. Recommend!
Alangarch Β· 23 August 2024
Agent replied Β· 22 October 2024
Thank you for your kind recommendation and review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe help, kindness Iβve received from Dan Morgan during the process of going into my first rented property in harwich has been absolutely incredible and swift, honestly a great asset to have as a employee with his knowledge great attitude and willingness! Dan has gone the extra mile for making sure everything works for me during the whole process! No faults whatsoever!
Thank you Dan πͺπΌ
Shaun Β· 23 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.