Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI arrived late for the viewing because the London stanmore Bus was not functioning that day morning but Mark was incredibly accommodating and helpful, which made the leasing process go smoothly. And I want to develop our relationship even more. I appreciate your help, and would want to say -Thank you Mark.
Bhaskar · 25 October 2022
Agent replied · 24 October 2024
Thank you Bhaskar. It has been a pleasure.
★★★★★ 5/5
GoogleI had really great service Davidson frost welling. I saw the house with Mark and Max and they both were very helpful. I will speak with them again! 👍 …
Akash · 8 January 2026
Agent replied · 11 January 2026
Thank you so much for taking the time to write us a great review and we wish you all the best in your new place.
★★★★★ 5/5
GoogleI have been dealing with Ben in the purchase of a bunglow in Stanmore. I found his professionalism, clarity and responsiveness very refreshing, these attributes are often lacking when i undertake other transactions with other agents.
Thank you Ben!
Mahesh · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to write this review, Mahesh. We really appreciate it. Best of luck with the new property and we hope to work with you again in the future.
★★★★★ 5/5
GoogleAbsolutely fantastic service whilst renting a property at Stanmore place. Really nice, kind, approachable, helpful and respond to our queries immediately. We highly recommend Davidson Frost-Wellings, thank you Mark & Hugh for making the process so easy for us!
Syed · 25 October 2023
Agent replied · 24 October 2024
Thank you Syed, for your 5 star review. We really appreciate it and we're glad to have successfully found you a home!
★★★★★ 5/5
GoogleVery good service! Sam was extremely helpful and made the process smooth and stress-free. Highly recommend!
Louis · 17 December 2024
Agent replied · 24 December 2024
Thank you so much for your kinds words and a great review! Wishing you all the best in your new home.
★★★★★ 5/5
GoogleVery happy with these guys. Mark was a great help with everything Would highly recommend them for anyone looking to sell or buy in stanmore
Dean · 26 July 2024
Agent replied · 24 October 2024
Thank you very much for taking the time for writing this, we really appreciate your support.
★★★★★ 5/5
GooglePurchased my first house through dfw. Sam was wonderful throughout, making the experience very smooth
Jake · 19 December 2024
Agent replied · 24 December 2024
Thanks Jake! We really appreciate the review and wish you all the best.
★★★★★ 5/5
GoogleBrilliant stay down in Conrwall, really nice location and hugh was really helpful, Will definitely stay again.
Max · 3 April 2026
Agent replied · 17 April 2026
Thank you Max!
★★★★★ 5/5
GoogleI am so pleased I used Davidson Frost-Wellings services, I couldn't thank the team enough. A special thanks to Mark Davidson who was instrumental in helping us through the process. Always available to converse and always calm, collected and reassuring. Invaluable traits for any estate agent. Top marks from me and my partner!!!PositiveResponsiveness, Quality, Professionalism, Value
Jade · 25 October 2021
Agent replied · 24 October 2024
Thanks so much for the review, Jade. Means a lot to us that you took the time to post this and we're glad to have been able to help.
★★★★★ 5/5
GoogleFrom the moment Hugh Frost- Wellings met us we knew we were in safe hands. If possible, we felt beyond safe once he and his team began viewings. The speed with which they found us a buyer was incredible, especially in light of the slow market.
Hugh or Ben, his associate, responded immediately to any request or query, if not readily available, calls were returned at the earliest possible opportunity. The professionalism and further support during a tricky exchange were beyond what anyone could have expected. This extended into finding us a temporary rental property and making all the arrangements smooth, uncomplicated and worry-free.
Anyone attempting to sell their house should speak to DFW before considering any other estate agent in our opinion. This is based on having bought and sold several properties in the past and, we will contact them regarding any other sales in the future.
Thank you!
Elleanor · 28 January 2024
Agent replied · 24 October 2024
Thank you so much for the great review! It means a lot to us and we thank you for taking the time to write it. A pleasure working with you and we wish you all the best for your new house.
★★★★★ 5/5
GoogleI’m really happy with this agency, they are very helpful and they answer straight away for every question. Hugh was very helpful. I would really recommend this place for everyone that are looking for the house.
Oliwia · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to write us such a great review! We hope you will be very happy in your new home.
★★★★★ 5/5
GoogleExcellent in all respects. I was always kept informed of interest in my property, whether it resulted in an offer or not and felt I was kept on the loop the entire time. Very responsive, frank and host people, and clearly worked hard to sell my flat. Something that should be a given, but it's usually not and they excelled all expectations. They recommended a removal service as well, which was similarly excellent. I would recommend this team to anyone
A · 13 January 2024
Agent replied · 12 January 2025
Thank you so much for taking the time to write this review, we really appreciate it. It was a pleasure working with you to sell your home and we wish you all the best for the future.
★★★★★ 5/5
GoogleProfessional and attentive to my needs, I would happily purchase through DFW again, especially Ben who was a massive help.
Robert · 25 August 2024
Agent replied · 24 October 2024
Thank you very much for taking the time to write this, we really appreciate your support.
★★★★★ 5/5
GoogleMany thanks to Ben at Davidson Frost-Wellings estate agents at Stanmore! For helping buy our first home. Assisting us with all enquiries from day one, till completion day in professional and timely manner. Highly recommended.
Dominykas · 25 October 2023
Agent replied · 24 October 2024
Thank you Dominykas! We appreciate you taking the time to write the review and we wish you all the best in your new home.
★★★★★ 5/5
GoogleWe are so grateful to Mark for getting us over the line to a successful sale of our house. We came to DFW after attempting to sell through three other local agents none of whom were able to find us a buyer. We appreciate the service we received from the team at DFW and can only thank them all for their help and support.
Pauline · 19 October 2024
Agent replied · 24 October 2024
Thank you so much for the great review, Pauline. We're very glad we were able to successfully sell the house for you and wish you all the best for the future.
★★★★★ 5/5
GoogleI always recommend Mark Davidson to friends and family as I have dealt with him many times whilst selling, buying and letting. He has got me maximum price for my properties with zero fuss, very brisk and professional and no unnecessary communications, thanks Mark!
Jon · 24 January 2023
Agent replied · 23 January 2025
Thanks Jon! A pleasure to work with you, thanks for your business so far.
★★★★★ 5/5
GoogleMe and my family are very impressed with the team at Davidson Frost Wellings. Especially Mark and his professionalism. They sold my parents place in a speedy timeframe, and they always kept us up to date. Definetly, wouldn't hesitate to use them again.PositiveResponsiveness, Quality, Professionalism, Value
Klaudia · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for the review, we really appreciate it.
★★★★★ 5/5
GoogleFantastic service. Ben and the team were brilliant from the start to the end - regular updates, highly organised and ensured that everything went smoothly (and quickly too). Highly recommended!
Neil · 2 June 2025
★★★★★ 5/5
GoogleGreat service and personable regarding my queries. Would definitely recommend and contact again in the future.
Lewis · 16 March 2026
Agent replied · 17 April 2026
Thank you Lewis! We really appreciate you taking the time and writing us such a great review.
★★★★★ 1/5
GoogleYoung chap from this Agency came knocking multiple times on my door seeking a rubbish (house undergoing renovation) removal by tomorrow as the house they’ve sold is being occupied tomorrow. We have a shared garden with the above property and unfortunately nobody ever said which side is who's and it was just shared overall. I told him not to knock on my door again and to get in touch with the Landlady whom lives in Israel, said that he knows that she lives there and that it had been arranged by landlords to have rubbish (house under renovation) removed however our landlady does not have any communication in reference of this as she had herself visited the property this Monday. Don’t send your agents to properties, if you could have left a note or anything of that kind things would have been different but don’t demand clearing within 1 day as it will not happen. And please also make sure that lad does not knock on the door once again because I deem that as harassment.
Roza · 29 November 2023
Agent replied · 24 October 2024
Dear Roza,
Thank you for your message.
As you know, we have agreed a sale on the flat upstairs and the buyer is due to move in tomorrow. It became apparent to us earlier in the week that a pile of rubbish and building material had been dumped in the garden of the flat we have sold (your upstairs neighbour).
Today, we arranged for a rubbish-clearance contractor to visit the gardens in order to give us a quote to tidy up the mess which had appeared in the garden space. It became apparent on the site visit that the pile of rubbish had come from your flat, as there was evident building work happening in your flat. Therefore, they knocked on your door to see if contact could be made to arrange for the rubbish to be collected or moved into your part of the garden.
We offered to have the rubbish cleared or moved at our own expense in order to facilitate a happy solution for everyone which we thought was a very positive gesture and never thought this could be construed as harassment. I'm sorry you felt the contractor visiting you today was causing harassment.
I'm glad that now your partner has given us his telephone number, an agreement has been reached and the pile of rubbish can be sorted so that it is in your own garden and not in the space which belongs to the new owner upstairs.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Davidson Frost-Wellings when I moved to the UK from the USA, and I must say that my experience with them has been nothing short of exceptional. Moving to a new country can be an overwhelming experience, but thanks to the dedicated team at Davidson Frost-Wellings, my transition was remarkably smooth.
One of the most significant aspects of my relocation was finding suitable accommodation, and Davidson Frost-Wellings played a crucial role in making this happen. They not only helped me locate a comfortable flat that suited my needs but also provided invaluable assistance in navigating the intricate details of credit checks and understanding the right-to-rent regulations. Their expertise in the field was evident, and they made sure I felt well-informed every step of the way.
What truly set Davidson Frost-Wellings apart was their incredible efficiency. They recognized the urgency of my situation, and I was pleasantly surprised when they managed to complete the entire process in just 10 days. This level of dedication and commitment was truly remarkable and made my transition to the UK a lot less stressful.
Vikram · 29 November 2023
Agent replied · 24 October 2024
Thanks so much for a great review, Vikram. We really appreciate you taking the time to write this for us and we're glad we could agree a successful rental for you. All the best in your new place!
★★★★★ 5/5
GoogleHugh and Ben were fantastic in our house transaction. Will definitely use them in the future. Keep up the good work Gents.
H212 · 27 May 2024
Agent replied · 24 October 2024
Thank you so much for the great review. We're very glad we got it over the line for you and your mum! All the best.
★★★★★ 1/5
GoogleSold my property though them in Jan. had heard good reviews but I didn’t have the same experience (before people think I’m harsh I left 5 star reviews for Daniel’s the agent I bought from and my solicitor bramsdon and Childs).
1) marketing - they’re extremely poor at marketing. Before I went with them I was told they have a database of 160 people looking for a similar property to like and they would contact them before it goes on Rightmove. Turns out they didn’t do anything like that because I only got 2 viewings after the flat went on Rightmove and was lucky one of them came through otherwise I’d still be waiting to sell.
They promise premium listing + Facebook + instagram but they did a lazy and inaccurate write up and plonked it on Rightmove. When I asked why they didn’t do premium and Facebook/instagram they made up excuses. They will save every penny. If your house is a tough sell then I wouldn’t recommend going with them because you’re at the mercy of Rightmove. They will not do anything extra to sell your property. They also don’t bother putting up boards outside to save money whereas some agents in the area do (despite the managing agent removing them) which helps explain why they are not able to have more viewings
2) communication - they are responsive. However in my case they brought a very difficult buyer and when things came to completion dates etc they instead of representing me were pushing me to give into all the unreasonable demands of the buyer which makes you wonder if they even realise who they’re supposed to represent . Per Mark: “our job is only to find you a buyer and the rest is over to solicitors”. That clearly shows they don’t understand their role as a broker because we don’t have direct access to the buyers and it is their job to work on our behalf and get the buyer to agree.
In conclusion I wouldn’t recommend them because I’ve seen agents who were better when I was looking for a purchase. I used to get emails for my criteria before they put properties on Rightmove which these guys didn’t do. So if you have a property which is an easy sell you can try them but for a property which requires more marketing beyond a lazy Rightmove add I wouldn’t go with them
Zeeshan · 25 October 2023
Agent replied · 24 October 2024
Zeeshan, as you can see from the other reviews, we take great pride in providing a 5 star customer experience for our clients. We are disappointed to find we have fallen below your expectations for this and will take your points on board.
However, it's important to put some of these into context: Not only did we achieve a record price for a one bedroom in your block, within a fortnight of marketing the property, we also kept you up to date throughout the sale and legal conveyancing process.
We spoke to you on unsociable hours, 7 days a week and, even had conference calls with you (and your solicitor) at 8-9pm as this was what you wanted.
Your buyer did not come through Rightmove or Zoopla but came through our own database. This buyer had missed out on another property we had sold in the block next to you and you accepted an offer (which I should remind you was, at the time, a record price for a flat like yours in less than 14 days.)
As you mention, unfortunately the management company do not allow boards in your development, and they take them down usually within 24 hours of them being put up. We cannot contravene the covenants on your property; ‘no estate agents boards’ is First Port’s rule not ours. As agents, we know boards are successful and we are advocates of them. However, we cannot breach the rules of your management company.
When we marketed the property and found you a buyer, you had said that you already had a property that you were moving into. Further down the buying process, you changed the story and your chain details altered from what we had originally agreed. We then had to change the buyer’s expectations multiple times as your onward purchase was not ready, which of course we did because you are our client. Understandably, this was frustrating for the buyer, but we did all we could to ensure your changing needs were met.
On the day of completion, after you had told your solicitor to finalise the deal, they instructed us to release the keys to the buyer, which we did as normal practice. The buyer visited the property which you had not vacated and saw the flat in a mess with food packets in the property, your furniture still in the flat and communal areas, and holes left on the wall where you had removed sockets. Naturally she was not happy, but we came over to mediate. At the point of completion and after exchange there is little we can do to negotiate as agents as the process is legally binding at that point. Mark is right to confirm that at this stage our job is effectively over, the buyer’s money is in your account, and it is at that stage solicitors who must deal with issues as the property is legally someone else’s.
I would point out that your own solicitor commented that she had never known an estate agent to go to the lengths we went to when speaking to clients and congratulated us on a 'challenging' sale. I would hope you would consider your 1-star review but nevertheless we wish you success in your new home.
★★★★★ 5/5
GoogleMark and Hugh sold our house in Bushey, Hertfordshire this last year - 2022. They have a wealth of experience which shows in their seamless operations and outstanding customer service, even responding to us from an airport departure lounge at one point! I would highly recommend DFW as agents; ours was a tricky property to sell at a difficult market time and they remained honest, communicative, focussed and professional throughout. Thankyou Mark and Hugh for getting the sale we needed to enable our move to the seaside!
Nicola · 25 October 2023
Agent replied · 24 October 2024
Thank you for the 5 star review Nicola. Good luck with your new home
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