Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding Customer Service & Highly Recommended
Mark and Hugh were recommended to us by someone who currently uses them and their company to manage their buy-to-let properties.
We currently have >1 buy-to-let properties with Mark and Hugh, and they have without doubt been nothing short of hard working, outstanding, professional and do whatever it takes in order to provide the best client service they possibly can. Mark and Hugh work around the clock in order to provide the best client service, and no matter what time of the day it is, should an issue arise, they are swiftly coordinating a response to solve that issue.
Mark and Hugh have also built up a plethora of contacts that they can call upon when needed for example with getting gas and electricity certificates in in place, getting the relevant people in for plumbing or boiler repair etc, and are able to remove the hassle for you.
Mark and Hugh are both down to earth, humble but extremely experienced individuals within this space. They are also both very communicative, and very quick to respond to messages or pick up calls, and therefore we have never had an issue about not getting into contact with either Mark or Hugh.
Overall, we would highly recommend Mark and Hugh, and would be delighted to refer them to friends, family or others.
Amish · 16 November 2023
★★★★★ 5/5
GoogleSam handled the whole process of buying the flat very professionally and there was good communication throughout the whole process till the completion date.
Abhishek · 10 May 2026
Agent replied · 10 October 2026
Thank you so much for the great review! We really appreciate it and wish you all the best.
★★★★★ 5/5
GoogleThe house for sold, Sam did a brilliant job, thank you.
Chris · 10 August 2026
Agent replied · 10 October 2026
Thanks so much for the great review! We really appreciate it and wish you all the best.
★★★★★ 5/5
GoogleDFW is a really good agency really helped me out to find a property for me after looking for a whole year and half really nice agent that was handling my application thank you to the DFW team and thank you to callum really helped me out
Ahmmed · 15 October 2025
Agent replied · 22 October 2025
What a brilliant review! Thank you Ahmmed; we really appreciate you taking the time to write this.
★★★★★ 5/5
TrustpilotSold my House
Davidson Frost-Wellings handled the sale of home. They were extremely professional and very proactive in their approach. We have just completed and I am very grateful to the team for their hard work.
Grant · 18 February 2026
Agent replied · 24 May 2026
Thank you so much for the great review Joel. We really appreciate you taking the time to write it!
★★★★★ 5/5
GoogleOur experience with Davidson Frost-Wellings has been extremely positive. The move-in process was quick, and our time here has been very peaceful. The team at Davidson Frost-Wellings is very responsive and efficient in addressing any queries we have. Most of our interactions have been with Mark, who is consistently polite, responsible, and quick to resolve issues. Their responses are always exceptional. The professionalism, responsibility, and communicative attitude of the team are commendable. I highly recommend Davidson Frost-Wellings. Even though we are new to this country, we have always felt at home, thanks to the support and assistance from the Davidson Frost-Wellings team. We are truly grateful for their service.
Chanchal · 25 August 2024
Agent replied · 24 October 2024
Thank you very much for taking the time to write this, we really appreciate your support.
★★★★★ 5/5
GoogleI 'd like to thank you for your support throughout my mortagage process .your service was very good and professional ,and I found your advice extremely helpful.
Abin · 3 April 2026
Agent replied · 17 April 2026
Thank you so much for the great review, we really appreciate you taking the time to write this.
★★★★★ 5/5
GoogleWe’ve had a positive experience working with DFW, all members of the team have been a pleasure to communicate with. Callum in particular has helped us immensely with our letting and we will certainly be working with them in the future. I would highly recommend their services!
Ciyama · 8 October 2025
Agent replied · 22 October 2025
What a brilliant review! Thank you Ciyama; we really appreciate you taking the time to write this.
★★★★★ 5/5
GoogleSam was amazingly patient and reliable throughout the whole process offering guidance to my specific situation.I couldn’t ask for a better and smoother experience
Segun · 10 December 2024
Agent replied · 24 December 2024
Thank you so much for the great review, we really appreciate it!
★★★★★ 5/5
GoogleI would highly recommend Mark and his team at DFW. Excellent communication throughout the sale process with prompt response times. I felt supported at every stage. Thank you!
Jo · 24 September 2024
Agent replied · 24 October 2024
Thank you very much for taking the time to write this, we really appreciate your support.
★★★★★ 5/5
GoogleThanks to Hugh for efficiently managing the process of buying our new house in Bushey. He was very responsive at all times, and helped managed the other parties involved for a timely and successful resolution.
George · 27 May 2024
Agent replied · 24 October 2024
Thank you so much for the great review! We really appreciate it and wish you all the best in your new home.
★★★★★ 5/5
GoogleWe just bought our first house, Hugh was knowledgeable and supportive from the first viewing to completion and guided us through a couple hiccups we had in the process. He went above and beyond by always being available, responding quickly to any queries we had and proactively dealing with all parties to ensure timely completion. Highly recommend.
Mohit · 25 October 2022
Agent replied · 24 October 2024
Thanks so much for the review, Mohit! We really appreciate you taking the time to post this and we're so glad we were able to find the right house for your family.
★★★★★ 5/5
GoogleI instructed them to sell my property when I needed money, and Mark took the brief and found a buyer very quickly. Everything went smoothly. Thanks Mark
MOHAMMED · 24 September 2024
Agent replied · 24 October 2024
Thank you very much for taking the time to write this, we really appreciate your support.
★★★★★ 5/5
GoogleMark is highly passionate about his job and provided us the useful information of property in the UK. As foreigners overseas, feeling comfortable to have cooperation and a nice experience with him
Remy · 26 June 2024
Agent replied · 24 October 2024
Thanks so much for the great review, we really appreciate it!
★★★★★ 5/5
GoogleWhen my wife and I needed a short-term rental between selling our house and purchasing our new one, we were impressed with the team at DFW who gave us their best attention at all times.
All of our questions were answered without delay and we were never made to feel that we were nuisance. Being new to the process there was much that we needed help with and we received it always and promptly.
Day to day problems such as radiator blockage were relayed to the landlord immediately meaning that our inconvenience was kept to a minimum due to their efficiency.
Coming to the end of our tenancy viewings for new renters were organised with the minimum of disruption to us and we were grateful for the level of respect afforded to us as we were disturbed as little as possible.
I would not hesitate to use DFW again if I was in need of a rental property.
Reg Edward
Reg · 26 June 2024
Agent replied · 24 October 2024
Thank you so much for taking the time to write this, we really appreciate such a great review.
It has been a pleasure working with you and your wife and we wish you all the best for the future.
★★★★★ 5/5
GoogleWe appointed DF-W to find tenants and manage our property. Callum, lettings manager, dealt with the process from beginning to end. He was results-oriented and proactive.
Chetan · 16 March 2026
Agent replied · 17 April 2026
Thank you Chetan! We really appreciate you taking the time and writing us such a great review.
★★★★★ 5/5
GoogleRecently rented a property from DFW and all i can say is that it wouldn’t have gone so smoothly without the assistance from Callum Shellard. He’s an asset to their branch who helped me with this transition so smoothly!
N · 19 November 2025
Agent replied · 22 November 2025
Thanks for such a great review! We really appreciate it.
★★★★★ 5/5
GoogleI just purchased my first home through df-w, I couldn’t have had a better experience. Sam was incredibly helpful throughout the whole process. He was always very transparent and his communication was one of the reasons I had such a great experience!!
Ava-Lily · 24 April 2025
★★★★★ 5/5
GoogleCan not thank Ben enough for all his effort in selling my parents home. He made the process so simple and easy to understand by keeping us updated the whole way through. Certainly will be using him again when the time comes
Roman · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for the great review, Roman. We really appreciate it.
★★★★★ 5/5
GoogleWas amazing dealing with Sam and Callum. Great communication from start to finish.
Katie · 10 June 2026
Agent replied · 10 October 2026
Thanks so much for the great review, we really appreciate it.
★★★★★ 5/5
GoogleDFW recently sold my flat in Stanmore. They found a buyer pretty quickly and achieved a very good price. I enjoyed working with the and found them very efficient and communicative. Thoroughly recommended!
Richard · 28 December 2025
Agent replied · 11 January 2026
What a brilliant review! Thank you Richard; we really appreciate you taking the time to write this.
★★★★★ 5/5
GoogleI’ve had a lovely experience with DFW, Mark was very communicative, very collaborative and everything went very smoothly, thank you
Hannah · 18 November 2024
Agent replied · 9 December 2024
Thank you so much for the great review, we really appreciate it!
★★★★★ 5/5
GoogleDFW are a breath of fresh air… there is always room in any area for an estate agency that goes back to the core principles of communication in association with sound honest advice.
For the experience I had, I can’t recommend them highly enough.
Philip · 1 September 2025
Agent replied · 8 September 2025
Thank you Philip for the great review. We really appreciate you taking the time to write it.
★★★★★ 5/5
GoogleHugh was amazing during the whole purchase process. He was always available to answer any enquiries, and made the experience hassle free. He knows how to get the deal done. I highly recommend Davidson Frost-Wellings for finding your dream home!!
Nicolas · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for the great review, Nicolas! A pleasure working with you and we hope you will be very happy in your new place.
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