Trusted Agent profile · Harrow

Colin Dean Residential Harrow reviews

4.3

★★★★★ Great

207 reviews across 3 platforms

Bank House, 350 Pinner Road, Harrow, HA1 4LB, HA1 4LB

Colin Dean Residential's office in Harrow, at Bank House, is rated 4.3 out of 5 across 207 reviews on three platforms, including 196 Google reviews rated 4.5.

Google logo

4.5 / 5

196

Reviews on Google

This office

Yell logo

2.6 / 5

5

Reviews on Yell

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Harrow office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience working with Tyrese from Collin Deans .He was extremely helpful in finding me a flat in London for my six-month stay and went above and beyond to make the process smooth. My original start date was the 9th of October, but I wanted to move in earlier on the 22nd of September. Tyrese initially found me a temporary flat to cover the gap, but he quickly recognised that my preferred flat had become available sooner. He called me straight away with the update and even arranged for the tenancy to start on the 22nd of September, exactly as I wanted. It’s rare to find someone so proactive, thoughtful, and genuinely committed to helping clients. Tyrese took the initiative, gave me the best advice and options, and really made me feel looked after. I truly appreciate his effort

Ahmed · 19 September 2025

5/5

Google

Excellent, Professional and reliable estate agency. Everything went very smooth and quickly. You are doing a great job. Thank you Kyarna for helping us settling in. Thank you Kerry for handling all circumstances and resolving all issues.

Mohammad · 27 February 2024

Agent replied · 24 October 2024

Dear Mohammad, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kyarna and Kerry, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

Daniel and Kayarna was so helpful from start to finish and I would definitely recommend this estate agent to family and friends. Thank you both.

Phillip · 24 September 2024

Agent replied · 24 October 2024

Dear Phillip, We really appreciate you taking the time to leave such lovely comments about Daniel and Kayarna. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah

5/5

Google

Kyarna was star, found an amazing flat with her help. She was top with everything. Thank you very much

Pablito · 17 November 2024

Agent replied · 8 December 2024

Dear Pablito, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Kyarna made my day! She was incredibly helpful, answered all my questions, and showed outstanding customer service. Thank you!”

April-rose · 9 November 2024

Agent replied · 8 December 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Kyarna was very helpful and she answered any question I had. Very pleased with my experience.

Rene · 8 November 2024

Agent replied · 8 December 2024

Dear Rene, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

Even though I didn’t end up actually renting through the company - Dan, one of their agents was so accommodating & helpful through the entire process that I just had to leave a review with how impressed I and my wife were with how above & beyond we felt he went to accommodate and help us even after we’d told him we’d found renters elsewhere. Highly recommend them & if you can, speak to Dan!

Alex · 27 April 2024

Agent replied · 24 October 2024

Dear Alex, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Kyarna was great the process was simple and smooth. Good agency .

Dorian · 8 November 2024

Agent replied · 8 December 2024

Dear Dorian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

4/5

Google

Professional and friendly

Tafadzwa · 11 June 2026

Agent replied · 11 October 2026

Thank you for leaving a 4 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

1/5

Trustpilot

Very unprofessional way to run a…

Very unprofessional way to run a business. Have seen two properties with this estate agents and have expressed interest in both. On the first occasion was told the landlord is interested in your offer but is out of the country at the moment so they would give me a call after they speak to the landlord once they are back in the country. Waited about a week and hadn't heard a thing so called and property had two new tenants in that time frame as the first one fell through. Second viewing with the same staff member while in the property at the end of the viewing asked for the offer form to be sent over and was told that she would do it when she was back in the office. Called them again just before the end of business day and asked for the form again. Was told it will be sent over now. Again heard nothing so had to wait a extra day as it was good Friday. Call again on sat morning as was told someone will call me back and nothing again... So my partner called. And was told the property had gone. Its hard not to feel there is some form of personal issue with us for some reason. If you say you are going to contact someone it's the right thing to do. And not keep leading people on. My partner was told sorry for the misunderstanding. I see no misunderstanding just negligence and horrible business practice.

Mrc · 16 April 2022

5/5

Google

Had best experience moving into new place .Right from the word go an hassle free experience.Absolutely customer centric agency, with best of agents .Very clear on communications very transparent and share customer empathy. Special mention to Chris Gair and Hena thorough professionals amazing work ethics and always ready to go an extra mile.All in all I am impressed with Colin Dean they have set the bars high .Thank you for your experience.PositiveResponsiveness, Quality, Professionalism, Value

Syed · 25 October 2022

5/5

Google

I rented my first UK home with Colin Dean Residential and the onboarding experience was seamless. I would highly recommend them if you are looking for a property especially in North West London

Ketan · 2 September 2025

Agent replied · 23 September 2025

Dear Ketan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Ed has been helping with the short term let on my property. Having never let before, he has been on hand to help me through the process and has been great with communication. Thank you Ed!

Jaanki · 25 July 2025

Agent replied · 23 September 2025

Dear Jaanki, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Edward is a very good agent. He is so helping, quick responsive, kind and supportive men. Happy to have you as a tenant agent Edward.

BHUMIKA · 17 May 2025

5/5

Google

Thank you Tyrese for all the help.

Sanjaya · 9 November 2024

Agent replied · 8 December 2024

Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

We've had a great experience moving into a rental property with Colin Dean. They're such a friendly and helpful team, and really quick to assist with our initial queries and concerns. It's been the smoothest and most thorough rental experience I've ever had, and would thoroughly recommend them if you're looking to rent a property, especially Kyarna and Sarah!

Daisy · 25 October 2023

5/5

Google

As tenants we have received an amazing service from Colin Dean. They have been professional and clear throughout the process. I want to thank Hina in particular who was always easy to reach and was very helpful with showing us around the property on 2 occasions and also prepared all the paperwork for us. Also big thanks to Chris who met with us and went explained everything about the property before handing us the keys! I would recommend Colin Dean to all and would have no hesitation with using them in the future

Ibzy · 25 October 2020

5/5

Google

I couldn’t have asked for better agents! Tyrese and Dan helped me swiftly secure a beautiful property - A1 service throughout the whole process!

Reece · 16 September 2025

Agent replied · 23 September 2025

Dear Reece, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We had a great experience of renting a one bed flat from Colin Dean. They were very flexible about the viewings of the property (had a few because I forgot to take measurements for the furnitures). Whenever we had an issue, such as with the boiler or blinders, the agency always sent someone to fix it for us. We were informed about planned works (scaffolding around the building) well in advance. They were professionals and always available when we had a query. We moved out because we bought our first own property. We gave the notice in time but unfortunately, there was a slight delay with the handover of our new built home; although the agency was flexible and understanding (and luckily found the next tenant who didn't mind waiting a bit) so we could stay as long as we needed to. Receiving the refund of our deposit also went smooth. Afterwards, I had problem with one of the supplier and the agency was still extra helpful in that matter, even that we weren't living there anymore. I would definitely recommend them. Special thanks to Agnieszka, Hannah and Chris.

Rebeka · 26 October 2019

5/5

Google

Colin Dean employees were very helpful during my property search. My lovely agent Anais stayed in constant touch with me to make sure I had a chance to view the property I was interested in. And called me to inform me of new properties that might interest me. I recommend Colin Dean to anyone searching for a property to let!

Aliya · 28 March 2024

Agent replied · 24 October 2024

Dear Aliya, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Anais, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I had a fantastic experience with Tyrese, Daniel and the whole team. The team was professional, friendly, and incredibly efficient throughout the process. They went above and beyond to ensure any queries were handled promptly and with care. Highly recommend them for their outstanding service!

Chanda · 1 December 2024

Agent replied · 8 December 2024

Dear Chanda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Shout out Colin Dean - Kyarna is a star employee.

Tashaun · 27 April 2024

Agent replied · 24 October 2024

Dear Tashaun, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I had a very good experience with Kyarna despite not being able to rent yet, she was clear and looked out for my best interest at all times of our engagement. I will eventually find something good but will most likely go through her for it. Thanks again Kyarna 🙌 …

A · 25 August 2024

Agent replied · 24 October 2024

Thank you for your kind comments regarding the lettings team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Received a professional service from Colin Dean for renting my property, particularly Ms. Hina Odedra was very helpful and maintained communication very transparent since start to end. She supported and guided during whole process. Property was handover as promised, all documentation were also completed very smoothly. Other supporting team members were also very cooperative. Thank you all for your wonderfully services.

Abdul · 25 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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