Trusted Agent profile · Harrow
★★★★★
360 reviews across 2 platforms
38 The Broadway, Stanmore, HA7 4DU, Harrow, HA7 4DU
Chancellors's office in Harrow, at 38 The Broadway, is rated 4.3 out of 5 across 360 reviews on two platforms, including 159 Google reviews rated 4.1.
Every review we hold for the Harrow office, from every platform, shown as written. First names only.
5/5
TrustpilotThe team that co-ordinates maintenance…
The team that co-ordinates maintenance and repairs are always on the ball. I was particularly impressed by Chelsey, who ensured I was kept up to date with what was going on and that it was treated as a priority. Thank you
5/5
TrustpilotI've had a wonderful experience…
I've had a wonderful experience working with Chancellors.
5/5
GoogleHonestly. Zac is a life saver! I can’t to purchase my new home from him! So kind and so professional. Thank you thank you!PositiveQuality, Professionalism
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleI have had to deal with Chancellors in Stanmore regarding the purchase of a property. I have been disappointed by the incompetence, laziness and rudeness of the staff at Chancellors. When I have asked them for important information in regards to the property I have been told I will get a call back within a few hours and have had to chase daily for weeks to get a reply. They also have the audacity to lie about things that have been said in previous conversations, as well as losing important documents. We also booked viewings with Chancellors however the people who owned the houses we were coming to view didn't know about the viewing. This happened on two separate occasions. I find the team here utterly unprofessional. I'd recommend using Gibbs Gillesbie in Stanmore as they can't be worse than Chancellors.
Hello, we are very disappointed to read of your concerns. So that we can investigate this for you, please could you write to us at seniorsupport@chancellors.co.uk with the details? Many thanks.
1/5
GoogleIf i had my way i would give chancellors NO STARS. WORST ESTATE i have come across They way the SHELIN HAKKI an JABEZ WILLSON dealt with me was not good Very POOR customer service They was fast to take my £160 pounds But after that never hardly hear from them. I had to keep running them down sending email after email calling the office for them, leaving a message for them to call back an they never did. I had to go personally go into the office to find out what was going on. To find out on line that property i put my money down for was getting letted out from some one else which they knew all along, wasting my time stringing me along. But the funny thing is i found out that they letted the property to some one else but they still took my £160. Please people if you looking to rent i ADVISE you NOT to chose chancellors in stanmore WASTE OF TIME. I have been reading other peoples comments about chancellors in stanmore, an i totally agree with what Sanj Kohli wrote about them Waste of time. They should get reported. I will let social media know chancellors in stanmore is A WASTE OF TIME .
Hello, thank you for your email. I am sorry that you have had this experience. Please could you write to us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks
4/5
GoogleAfter having an initial bad experience when trying to let my property, Monty took it on board. He was absolutely amazing, Keeping me up to date with all viewing activities and advising me of next steps etc. He kept both landlord and tenants interests in mind when communicating. Wonderful service from Monty and I would definitely recommend him for any letting requirements
Hi Shipla, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
TrustpilotI would strongly caution landlords
I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.
1/5
TrustpilotI cannot recommend this branch
I cannot recommend this branch, and caution anyone considering their services to proceed carefully.
5/5
GoogleI couldn’t give Taylor a bigger thank you for delivering me an excellent tenant, achieving more rent than I’d even asked for! Chancellors found me a tenant within 3 days of my property going on the market, I’d definitely recommend them to anyone looking to rent their properties.
Thank you Johnny for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe are pleased with Chancellors in Stanmore. David has been really helpful throughout the sale of our flat and dealt with everything very quickly.PositiveResponsiveness
Hello Alicia, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
4/5
TrustpilotGood service
I have not had any problems with this company, our property manager Ifeoluwa gets things sorted quickly and always requests feed back on the jobs performed.so all in all a happy client.
5/5
GoogleIt was absolute pleasure to work out a property renting with Dennise in chancellors. He was friendly, very informative and showed us a very good property. He provided us guidance and supported alot. Thank you chancellors.
Thank you Uditha for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotDANIELLE FROM CHANCELLORS WAS…BRILLIANT
DANIELLE FROM CHANCELLORS WAS DELIGHTFULLY PLEASANT, KNOWLEDGEABLE AND A WARM PROFESSIONALLY.
5/5
GoogleI have had a good experience with Anscombe in Stanmore which is mainly down to one individual inparticular - Mandy Schlessel who was determined to assist me with the sale of my property. She has been very persistent in finding me a buyer and has been someone I could really depend on throughout the sales process. Thanks Mandy, you've been fantastic.
5/5
TrustpilotEfficient and helpful service from…
Efficient and helpful service from Chelsey Mitchell last week. Chelsey picked up a query in her colleagues absence and dealt with it the same day. Thanks again, Chelsey
5/5
GoogleRicky Vazquez at chancellors has been exceptional in dealing with the sell of my property and he has worked well with both me and all the parties involved to get things moving. I would definitely recommend the company .
1/5
GoogleWe had a booking confirmed to view a property at 11:30. At 11:40 we called and were told the agent had already left to come to the flat (and a confirmation of our 11:30 slot), a ~9 minute drive away. Twenty minutes later they still didn’t show and hung up when we called to ask when they would show. Thoroughly disappointingNegativeResponsiveness
Thank you for bringing this to our attention Netanel, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
1/5
GoogleConstantly cancelling valuations on the day despite scheduling in advance. Seems like they don’t want business. Go elsewhere so your time isn’t wasted.
Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.
5/5
TrustpilotVery helpful and will communicate…
Very helpful and will communicate promptly.
5/5
GoogleAntonio Mazzone at Stanmore branch and Abbas were extremely professional and friendly. They sourced a good tenant for me and am very happy with their services. Antonio and Abbas guided me through the process and would respond with speed to my queries and general worries which are common to every land lord. Best regards Anil Beriwal
5/5
GoogleThe service was really good efficent and well planed quick to respond callum was very helpful and a proffesional when dealing with me he is an asset
Thank you Dulith for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleVery professional efficient and informative Glad to do business with Sam and Callum Will use this estate agent again
Thank you anna for giving our Chancellors - Stanmore Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
TrustpilotGreat service
Great service from James - very helpful and easy to contact to discuss any issues
5/5
GoogleWe are very grateful for all the support and professionalism offered during our sale transition. The staff at the Stanmore branch was always helpful, especially Antonio Mazzone who was always answering promptly all our inquiries. A big thank you to Mark Davidson and his team for making our dream come true.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Harrow office has 360 reviews across two platforms: 159 on Google, 201 on Trustpilot (across the whole business).
Chancellors Stanmore is rated 4.3 out of 5 across all 360 reviews, and 4.1 out of 5 on Google from 159 reviews.
Chancellors Stanmore, 38 The Broadway, Stanmore, HA7 4DU, Harrow, HA7 4DU.
