Trusted Agent profile

Chancellors Stanmore reviews

4.3

★★★★★ Great

342 reviews across 2 platforms

38 The Broadway, Stanmore, HA7 4DU, Harrow, HA7 4DU

Chancellors's Harrow office at 38 The Broadway is rated 4.3 out of 5 across 342 reviews on two platforms, including 159 Google reviews rated 4.1.

Google logo

4.1 / 5

159

Reviews on Google

This office

Trustpilot logo

183

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harrow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hannah was fantastic throughout the…

Hannah was fantastic throughout the entire rental process. She was professional, responsive, and made finding and securing our rental home much less stressful. She kept us informed at every stage, answered all our questions promptly, and worked hard to ensure everything went smoothly. Thanks to her support and expertise, we were able to find a great home that met our needs. I would highly recommend Hannah to anyone looking for help with renting a property.

Miss · 16 June 2026

Agent replied · 24 June 2026

We appreciate you sharing your positive experience. We are so glad to hear that the rental process was less stressful and that we kept you informed. It is wonderful to know that you found a great home.

5/5

Trustpilot

Shout-out to Miss Amelia Pavelin

A shout-out to Miss Amelia Pavelin, Senior Lettings Progression Executive at Chancellors, who has comported herself professionally and impressed me with her incredible efficiency and friendliness. She is definitely a valuable asset to her company and I see huge potential in her to soar to even greater heights both professionally and personally as she obviously gives precedence to prospective tenants' interests while working most conscientiously. Highly recommend Amelia and Chancellors!

Portia · 19 June 2026

Agent replied · 24 June 2026

We are delighted to hear about your positive experience. It's wonderful that our team member's efficiency and friendliness made such a great impression. We appreciate your high recommendation!

5/5

Google

I had an excellent experience working with Zain from the lettings team at Chancellors Estate Agents. From start to finish, he was professional, responsive, and genuinely helpful throughout the entire process. Zain made everything straightforward and stress-free, keeping me informed at every stage and always being available to answer any questions I had. His knowledge of the market and attention to detail really stood out, and I felt confident I was in good hands. I would highly recommend Zain to anyone looking for a smooth and efficient lettings experience. A truly 5-star service, thank you again! John M

Dance · 19 March 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review, John! We're thrilled to hear that Zain provided you with such a professional and stress-free experience at Chancellors - Stanmore Estate Agents. Your recommendation means a lot to us, and we truly appreciate your kind words about our team's commitment to excellent service. If you need any further assistance in the future, please don’t hesitate to reach out.

5/5

Trustpilot

I had a great experience with Luigi…

I had a great experience with Luigi during my search for a property to purchase. He has been extremely helpful and organised and has always accommodated the requests I have made in terms of booking multiple viewings which I’m really grateful for. He has also been very attentive and regularly checked in with me during the search. Luigi is very knowledgeable and personable and is a great asset to Chancellors.

Sofia · 22 May 2026

Agent replied · 28 May 2026

We appreciate you sharing your positive experience. We are happy to hear that our team member was helpful and organized, accommodating your viewing requests. It's great to know you felt well-supported throughout your property search.

5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

Agent replied · 28 May 2026

We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.

5/5

Trustpilot

I had a viewing with Odete for a…

I had a viewing with Odete for a property to let in Epwell, and I was very impressed with the service she provided. She was warm, professional, and very well presented throughout the viewing, making the whole experience comfortable and welcoming. Odete was also extremely thorough and efficient with my application, keeping everything clear and straightforward. Excellent customer service from start to finish, highly recommended!

Mr · 22 May 2026

Agent replied · 28 May 2026

We appreciate you sharing your positive experience. We're so glad to hear that the viewing was comfortable and welcoming. It's wonderful to know that the application process was clear and straightforward. Thank you for your kind words!

5/5

Google

It’s been an extreme pleasure dealing with Zain and his team. He has been attentive and informative throughout the process. Communication with Zain was easy and his customer service skills are on point. If he missed a call from me, he made sure to call me back as soon as he was available. I used their lettings service and their premier service. The negotiations were easy and fair to all parties.

Sonia · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words, Sonia! We're thrilled to hear that you had a great experience with Zain and our team at Chancellors - Stanmore Estate Agents. Your satisfaction is our top priority, and we're glad to know that our communication and customer service met your expectations. If you ever need assistance in the future, please don't hesitate to reach out!

5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

5/5

Trustpilot

Molly excellent customer services actions actioned

We renting a property through Chancellors and Molly Adams has been our go to person to speak to when we required assistance and having issues resolved ASAP, our boiler had issue recently , Molly has resolved this in quick time, Molly has assisted with other minor issues over the period of our rental , Thank you, I would recommend Chancellors & Molly

Wayne · 26 May 2026

Agent replied · 28 May 2026

We are so pleased to hear about your positive experience with our team. We always strive to resolve issues quickly and efficiently, and we appreciate your kind words.

5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

5/5

Trustpilot

I cannot fault Maria

I cannot fault Maria; she virtually held my hand through the entire sale process and was a shoulder to lean on when it felt that we were never going to get there! It was so helpful having a key point of contact and I can't thank Maria enough for her help and support! It's also very much appreciated to have someone on hand whenever I had a question.

Jo · 19 March 2026

Agent replied · 21 March 2026

We're happy to hear that the support provided was so helpful during the process. It's great to know having a dedicated contact made such a difference, and we appreciate your kind words.

5/5

Trustpilot

The works were done promptly

The works were done promptly, the contractor was very punctual and professional, better experience that some we had in the past. Coco was very good in checking the progress of the contractors, if the work has been done or not, which reassured me. She is approachable and professional and that's all I can ask for

Alexandra · 17 June 2026

Agent replied · 24 June 2026

We appreciate you sharing your positive experience! We're glad to hear the work was done promptly and professionally. It's great to know our team member was approachable and ensured the work was completed to your satisfaction.

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

5/5

Trustpilot

An excellent estate agent!

Jay was polite and responsive to our enquiry. He was down to earth and his authentic self which we appreciated. He clearly had developed a good professional relationship with the vendors. He was very clear about the situation with this property and its owners which was helpful. He talked to us knowledgeably about the local housing market. He arrived promptly for our viewing.

Linda · 19 March 2026

Agent replied · 21 March 2026

We appreciate you sharing your positive experience. We're happy to hear that you found the team member to be polite, responsive, and knowledgeable. We will be sure to share your kind words with them.

1/5

Google

Don’t even bother they will leave you homeless. We viewed the house 5th July and got accepted 8th July . House was advertised as ready to move in 25th august. Long story short they changed the move in date 4 times a couple days before we were supposed to move in. First it was 25th then 26th then 27th then 29th then 1st and it just did not happen. We had to chase them constantly and had no actual updates just lies . Do not get me started on the ‘property passport’ application- terrible . Overall very disappointed we had to pay for another month at our current place ,we are living from the boxes we packed as we were ready to move and also had an affect on people up who were going to move into our current house all because chancellors did not follow through. Thank God our current agency allowed us to stay longer as we had given notice too otherwise we would be on the street. If i could give 0 starts i would. Do not trust them .

Anca · 9 September 2025

Agent replied · 23 September 2025

Thank you for bringing this to our attention Anca, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.

5/5

Trustpilot

We sold our house through Chancellors…

We sold our house through Chancellors who were very accommodating, helpful and guided us through what was a challenging time. Simon & Aysha were both always on hand to answer our queries and offer sensible practical advise. Nothing was too much trouble and the whole process from listing to accepting an offer was just 7 weeks! We would have no hesitation recommending Chancellors in Chipping Norton.

Cornerstone · 19 August 2026

5/5

Trustpilot

Really great service from Charlotte at…

Really great service from Charlotte at chancellors. I’ve had negative experiences with estate agents in the past but Charlotte was professional, polite and knowledgeable about the property she was showing me. She got back to me quickly with answers to follow up questions I had.

Miss · 26 May 2026

Agent replied · 28 May 2026

We're so glad to hear you had such a positive experience. We appreciate your kind words about our team member's professionalism and knowledge. Thank you for sharing your feedback!

5/5

Trustpilot

Ian has been a delight to work with in…

Ian has been a delight to work with in relation to the sale of my property. He has been very responsive, flexible and provided expert advice based on years of experience. Thanks to Ian and the team for their great work.

Celia · 17 June 2026

Agent replied · 24 June 2026

We appreciate you sharing your positive experience. We are so pleased that our team's responsiveness, flexibility, and expert advice were helpful.

4/5

Trustpilot

After a particularly stressful time…

After a particularly stressful time with a failed transaction, the team at Chancellors, particularly Hugo, handled everything smoothly and we felt confident in entrusting him with our sale and purchase of our new property. Hugo, Charlotte and Rav are an asset to the company.

Megan · 25 May 2026

Agent replied · 28 May 2026

We appreciate you sharing your positive experience with us. We are happy to hear that our team handled everything smoothly during a stressful time. Thank you for your feedback.

5/5

Trustpilot

Stress-Free Property Management from Overseas a very positive experience…

I've had a very positive experience working with Chelsey Mitchell and the team at Chancellors property management. As an overseas landlord based in Singapore, having a responsive and reliable letting agent is extremely important, and Chelsey has been excellent throughout.

Mr · 19 June 2026

Agent replied · 24 June 2026

We are so pleased to hear about your positive experience with our property management team. It's wonderful to know that our support has made managing your property from overseas stress-free. We truly appreciate your recommendation!

5/5

Trustpilot

We had a really positive experience searching for a house with chancellor’s

We had a really positive experience with Ella for viewing of a house. We put in an offer and had negotiations with constant prompt updates. Unfortunately it wasn’t the right deal for us but Ella was professional and helpful throughout.

D · 27 May 2026

Agent replied · 28 May 2026

We're glad to hear you had a positive experience with us. We appreciate your kind words and thank you for your feedback.

5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

5/5

Trustpilot

Ethan was a constant support

Ethan was a constant support, always listened to our needs and answered the questions promptly. He negotiated a deal for us too. Thanks to him, everything is smooth sailing for me and my partner.

Susan · 17 June 2026

Agent replied · 24 June 2026

We're so pleased to hear that we provided constant support, listened to your needs, and promptly answered questions. We're glad everything is smooth sailing.

5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Stanmore

How many reviews does Chancellors Stanmore have?

Chancellors's Harrow office has 342 reviews across two platforms: 159 on Google, 183 on Trustpilot (across the whole business).

What is Chancellors Stanmore's rating?

Chancellors Stanmore is rated 4.3 out of 5 across all 342 reviews, and 4.1 out of 5 on Google from 159 reviews.

Where is Chancellors's Harrow office?

Chancellors Stanmore, 38 The Broadway, Stanmore, HA7 4DU, Harrow, HA7 4DU.

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