5/5
TrustpilotThanks !!
Kirk looked for a property that suited me to the end. I thank him
Agent replied · 22 November 2024
This is just what we are here for, matching people and property!
Trusted Agent profile · Harrogate
Linley and Simpson Harrogate reviews
★★★★★
2,741 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,741 reviews on two platforms, including 221 Google reviews rated 4.5.
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Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrogate.
Reviews
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat Service all round
Great Service all round, Rebecca at the Wetherby branch was great on all my viewings, a joy to work with.
Agent replied · 15 June 2024
Hi Drew, Thank you for your lovely review. I am so happy you have found somewhere. All the best in your new property! Thank you, Rebecca
5/5
GoogleFriendly staff …. Highly recommended Specially Mark was really quite helpful and nice person. Having my tenancy with them was a very good experiencePositiveQuality, Professionalism, Value
1/5
TrustpilotLandlords avoid!
As a landlord, I really don't rate L&S. They seem to forget that as my agent, they should be acting in my best interests - they don't. It often feels they're too big to care and the failings and inefficiencies (which are numerous) always seem to be the fault of another anonymous department. It's difficult to even raise issues, as dedicated landlord contacts (actual individual people, with whom a landlord could have an ongoing relationship) have been replaced by generic email addresses. Very little substance to what is a weak service!
5/5
TrustpilotGeorgia provided an excellent service…
Georgia provided an excellent service assisting with queries regarding change of sharer process! Would highly recommended!
Agent replied · 15 June 2024
Thanks for your review, I am pleased we have been able to assist you with the change of sharer process!
5/5
TrustpilotI am very satisfied with the viewings
I am very satisfied with the viewings, the agents are very helpful and very friendly, thank you very much.
Agent replied · 15 June 2024
Thank you for your kind review Laisa!
1/5
TrustpilotInflexible and poor service
I was calling to request some details for an apartment to rent. It is difficult for me to book a viewing in person, so I asked if a video would be possible. I would have most likely gone ahead with the booking anyway. They were unable to provide one. I can hardly see the reason not to, one would think they could have used the time for a physical viewing to film a short video walk through instead. Very disappointed. Needless to say, scant information on any of their properties on their site.
5/5
TrustpilotHouse Viewing
Answered any questions I had and explained everything in depth. Made us feel comfortable and welcomed!
Agent replied · 22 November 2024
That's wonderful to hear! We're thrilled that we could answer all your questions thoroughly and make you feel comfortable and welcomed. Providing clear explanations and ensuring your satisfaction are priorities for us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
5/5
TrustpilotAwesome viewing
Had a very nice viewing with Courtney today, very polite and had all the answers to my questionsThank you :)
Agent replied · 15 June 2024
I really appreciate you taking the time to leave feedback after our viewing. It was lovely to meet you and fingers crossed with the application for this property. All the best,Courtney
4/5
TrustpilotCourtney from Lindley & Simpson was…
Courtney from Lindley & Simpson was polite and helpful, answering any questions about the property professionally.
Agent replied · 22 November 2024
It's great to hear about your positive experience with Courtney from Lindley & Simpson! Her professionalism, politeness, and readiness to answer your questions about the property reflect well on the service provided. It sounds like Courtney made a positive impression with her helpful approach. If you're considering working with Lindley & Simpson further, it seems like you're in good hands with Courtney.
5/5
TrustpilotRenting Apartment review
Luke and Spencer really helped a lot in finding my new apartment.
Agent replied · 22 October 2024
Hi Palak,Thank you for taking time to leave the positive feedback. It's always good to hear we hitting the right notes in helping people find a new home.Good luck with the new apartment.ThanksSpencer & Luke
5/5
TrustpilotKarl and the rest of the Headingley…
Karl and the rest of the Headingley branch have been very helpful.
Agent replied · 22 October 2024
Thank you for your feedback, it's much appreciated!
5/5
TrustpilotQuick process for viewing
Quick process for viewing, referencing, finalising tenancy. Spencer Williamson helpful throughout!
Agent replied · 22 October 2024
Hi Harry,Thanks for taking the time to leave the positive comments.We are all busy with work etc so my approach to try to take the hassle out of finding a new home. I'm glad we were able to find you a good fit and smooth the application process to secure your new apartment.Good luck with the moveSpencer
5/5
TrustpilotGreat team..
Everyone is very helpful..The response is fast..They make the process seems easy..
Agent replied · 22 October 2024
Thank you for your wonderful feedback! We’re thrilled to hear that you found everyone helpful and that our fast response made the process feel easy for you. It’s great to know we could assist you effectively. If you have any more questions or need further support, don’t hesitate to reach out. We’re here to help!
5/5
GoogleI cannot say how pleased I am with the help I have gotten from Linley and Simpson in my hunt for a new home in Harrogate. Agent Mark Clayton has gone out of his way to help me and my wife find just the right place to live. It is no easy job. We are picky and demanding and he has always responded quickly and with a smile. I would gladly work with Mark and Linley and Simpson in the future.PositiveResponsiveness, Professionalism
5/5
TrustpilotSaw a propety with Sebastian
Saw a propety with Sebastian, we have applied. Kind and professional.
Agent replied · 22 October 2024
Thank you for your feedback! We're glad to hear that Sebastian was kind and professional during your property viewing. Best of luck with your application, and if you need any further assistance, feel free to reach out.
5/5
TrustpilotSebastian showed me around a property
Sebastian showed me around a property, very helpful and professional. Thanks!
Agent replied · 22 October 2024
Thank you for your feedback! We're pleased to hear that Sebastian was helpful and professional during your property viewing. If you have any further questions or need assistance, feel free to reach out, we're happy to help!
5/5
GoogleI had the pleasure of working with Mark while he showed us potential properties. He was incredibly respectful to myself and my family and ensured we had adequate time to fully evaluate the property. As a whole, they did an amazing job narrowing down some properties within my search criteria and budget.
Agent replied · 14 June 2024
Hi Alexander, Thank you for your review, I am so pleased that your experience with us was first-class. I'll pass your feedback onto our Linley and Simpson branch and Mark in particular. Have a great day!
5/5
TrustpilotVery helpful member of staff on the…
Very helpful member of staff on the phone. Would recommend to friends.
Agent replied · 22 October 2024
Thank you for your feedback! We’re glad to hear that you had a positive experience with our staff over the phone. Your recommendation means a lot to us. If you or your friends need any further assistance, don’t hesitate to reach out. We’re here to help!
5/5
Trustpilotfantastic job!
Andy Bonner, and Alix at the City Centre branch did a fantastic job! I would recommend. 5 Stars!
Agent replied · 15 June 2024
Thanks so much for your kind words Rob! Happy to offer support now and in the future! Andy & Alix
1/5
TrustpilotSo...
So...My partner and I put in an application for a property we had previously viewed and liked.8 days later, no response, after twice daily attempts to contact the Holmfirth office with no one answering the phone. When I did finally get through and asked for call back at noon the day after it seems simple instruction is way too much, because did that happen? No it didn't.Our application wasn't accepted due to their miscommunication with the landlord to what was and wasn't allowed. In this case, a cat.How much is it to ask these days, for a company to actually do what they're paid to do, e.g. their job.I feel these days that companies like this need to apply to me to tell me why they should be my estate agent, and not me their tenant.Currently, the rental market is a shambles, overpriced, completely misrepresented and let down my money grabbing firms like this.I won't be applying for any properties with their logo on, again.
5/5
TrustpilotGood experience
Jade and Luke helped me find a flat and were both great.
Agent replied · 22 October 2024
We’re both really pleased you’ve enjoyed your experience Ellen and we are wishing you all the best with your move! Please do reach out if you have any further questions down the line.
5/5
TrustpilotFriendly and helpful service!
Friendly and helpful service, Carrie had all the necessary information to hand.
Agent replied · 22 October 2024
Thank you for your review! It is lovely to know you were happy with my service!
5/5
TrustpilotVery good and easy to deal with
Very quick in responding and worked well to meet around my work, so I could view the property when it was convenient.
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrogate.
