5/5
TrustpilotGreat service as always from Jordan and…
Great service as always from Jordan and Zak at Linley and Simpson, Sheffield!
Agent replied · 22 October 2024
Thank you for the lovely feedback and review Claire!
Trusted Agent profile · Harrogate
Linley and Simpson Harrogate reviews
★★★★★
2,741 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,741 reviews on two platforms, including 221 Google reviews rated 4.5.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrogate.
Reviews
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotViewed an apartment with Megan
Viewed an apartment with Megan. Very informative and polite. Linley & Simpson great to deal with so far.
Agent replied · 22 November 2024
Thank you very much for your review Luke, we really appreciate your feedback and we are pleased to hear Megan was informative and polite!
5/5
TrustpilotHelpful phone conversation to sort out…
Helpful phone conversation to sort out some viewings at a convenient time for me. Really smooth process
Agent replied · 22 November 2024
Thank you for your positive feedback!
5/5
TrustpilotRenting process is easy with them.
Very robust process and can be done easily on any device. They made renting easy with no big hassle.
Agent replied · 22 November 2024
Thank you for your feedback! We're delighted to hear that you found our process robust and easy to use on any device. Making renting hassle-free is one of our top priorities, and we're glad we could meet your expectations. We appreciate your kind words and look forward to assisting you in the future!
4/5
TrustpilotI had a property viewing yesterday and…
I had a property viewing yesterday and I was happy with the service Richard provided, he was courteous and detailed when showing me round the property.
Agent replied · 15 June 2024
Thank you for your lovely feedback about Richard. We appreciate you taking the time to leave us review!
5/5
TrustpilotIt was a great experience
It was a great experience. Sophia explained everything really well. I am totally satisfied with her service.
Agent replied · 22 November 2024
Thank you Dicty for your lovely review, i look forward to assisting you further in your property search
5/5
TrustpilotVery professional and friendly.
Very professional and friendly.Answer all my questions to my satisfaction
Agent replied · 26 December 2024
Thank you for your feedback! We’re delighted to hear that you found our service both professional and friendly, and that all your questions were answered to your satisfaction!
5/5
TrustpilotA very professional service
A very professional service handled by Lisa Halifax which resulted in sourcing a new tenant quickly
Agent replied · 22 October 2024
Thank you for your feedback! We’re pleased to hear that Lisa Halifax provided a professional service and helped find a new tenant quickly. If you need any further assistance or have any questions, don’t hesitate to reach out. We’re here to help!
1/5
TrustpilotAVOID! If you’re selling, look elsewhere!
Had an agent from Linley and Simpson wetherby office come to value our house, as we are considering selling. She spent around an hour chatting and taking measurements before leaving and promising to get back to us within 2-3 days. Think she was more interested in the free cup of coffee and getting out of the office because she didn't get back to us with a valuation, despite multiple phone calls and emails requesting her to get back to us. Safe to say we will be avoiding selling our house with this agency at all costs. Wouldn't recommend this agency to my worst enemy.
1/5
TrustpilotThey won't refund deposit
They won't refund depositThey took £800 for cleaning oven Avoid them,are very dishonest
Agent replied · 22 October 2024
We’re sorry to hear you're unhappy, but we must clarify that your review is not accurate. We do not charge excessive fees or retain deposits unfairly. We follow strict guidelines and only make deductions for legitimate issues based on evidence. Any repairs that are tenant responsibilities are clearly outlined in your agreement, and we always strive to resolve any concerns promptly and fairly.
5/5
TrustpilotThe staff was extremely helpful
The staff was extremely helpful, showing us all parts of the bulding and explained the process clearly.
Agent replied · 22 November 2024
Thank you for sharing your experience! We're glad to hear that our staff was able to assist you effectively by providing a thorough tour of the building and explaining the process clearly. It's our goal to make every step as smooth and transparent as possible.Your kind words are much appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help!
5/5
TrustpilotThe guys were quite friendly and…
The guys were quite friendly and professional at the same time.
Agent replied · 22 November 2024
Thank you for your kind words! We're glad to hear that you found our team friendly and professional. We strive to create a welcoming atmosphere while maintaining high standards of service. If you need any assistance in the future, please don’t hesitate to reach out!
5/5
TrustpilotExcellent communication throughout
Excellent communication throughout. Friendly and efficient service. Reasonable Fees. Quickly found prospective tenants and secured tenancy on my behalf.
Agent replied · 15 June 2024
Thanks for taking the time to complete this review, I am pleased we have managed to let your property so quickly!
5/5
TrustpilotWonderful staffs
Hayley Oldfield thank you for the support Wonderful staffs, helped us a lot Thank you guys
Agent replied · 22 October 2024
Thank you for your kind review. It was a pleasure helping you find your new home!
5/5
TrustpilotI met Aidan and Kayleigh today whilst…
I met Aidan and Kayleigh today whilst viewing a property. They were both very welcoming and very friendly and answered any questions we had
Agent replied · 15 June 2024
We are grateful you have taken the time to leave a review. Always happy to help :), Aiden and Kayleigh
5/5
TrustpilotVery friendly staff who helped to…
Very friendly staff who helped to accommodate our needs whenever they arose.
Agent replied · 22 November 2024
Thank you for your kind words! We’re delighted to hear that our staff was friendly and accommodating to your needs. Providing excellent service is our priority, and it’s wonderful to know we met your expectations. If you need any further assistance or have any questions, please don’t hesitate to reach out!
5/5
TrustpilotAmazing agency!
had a viewing with Grace, and it was very nice and very efficient. When calling the office everyone is really nice as well. Greatly recommend!
Agent replied · 15 June 2024
Thanks for your review Sofiane!
5/5
TrustpilotExcellent viewing experience
Yesterday we had a flat viewing with Megan. It was an excellent experience. I would highly recommend Linley and Simpson.
Agent replied · 15 June 2024
It was a pleasure to view with you, thank you for your kind words!
5/5
TrustpilotFriendly
He was very polite and helpful and also had a good sense of humour. We felt very welcomed to the property.
Agent replied · 15 June 2024
Thank you for your lovely feedback Drew!
5/5
TrustpilotHelpful
Helpful, easy to speak to and had good informal out the rental property I was viewing!
Agent replied · 22 November 2024
Thank you for your positive feedback!
5/5
TrustpilotLinley&Simpson
Sam at Linley and Simpson has been really helpful at our viewing, and keeping us updated.
Agent replied · 22 November 2024
It was great to meet you at the property, thank you for taking the time to leave a review. It’s much appreciated.
5/5
TrustpilotLinley and simpson are so helpful and…
Linley and simpson are so helpful and informative make it easier for us.great thanks to wendy and jodi
Agent replied · 22 November 2024
Thank you for your kind words, Reina and thank you for your co-operation during the process, Jodie
1/5
TrustpilotAwful estate agent
*Upon initial viewing of property we asked for some minor fixes which were agreed and not delivered.*Upon exiting tenancy tried to charge us for the above fixes, taking the proverbial.*Staff unhelpful, unfriendly, rude, particularly in Chapel Allerton. Headingly a bit better to be fair to them.*Threw away some clothing items accidently left at the property upon departure without even asking if I could collect. Some of them were expensive.*Completely over zealous and unfair cleaning charges upon exit of property. We left it in the same condition. They take dozens of photos so make sure you do the same if you're ever unfortunate enough to let a property from this lot.*Do not deal with Linley and Simpson Leeds. They are awful, even for estate agents.*Linley and Simpson Leeds Reviews, Linley and Simpson Chapel Allerton Review, Linley and Simson Headingly Review.
5/5
TrustpilotFriendly, polite and helpful
Brad G at Linley & Simpson was friendly, polite and helpful. A great start to the rental process.
Agent replied · 22 November 2024
Thanks for the review Adrian, I’m happy I was able to get you viewing with us, and good luck with the search.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrogate.
