Trusted Agent profile · Harrogate
★★★★★
2,742 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,742 reviews on two platforms, including 221 Google reviews rated 4.5.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding Service from Kelly at Linley & Simpson
Kelly at Linley & Simpson provided excellent service. She was responsive, attentive, and made the rental process smooth and stress-free. Highly recommend!
So pleased you would highly recommend us and good luck in your new property!
5/5
TrustpilotFriendly and informative
Prompt arrival, very friendly, was able to answer all questions regarding the property. Highlighted the property’s good points. I was very happy with the overall viewing experience.
Thanks for your kind words and review!
5/5
TrustpilotThe letting agent was very professional…
The letting agent was very professional and welcoming, showed us around the property and made us feel like we had all the time in the world.
Thanks for your lovely review Zachery!
5/5
TrustpilotA very helpful experience from the…
A very helpful experience from the phone call with Declan and the viewing with Jade. Thank you for all your help with the renting process :)
Thank you so much for your kind review, we hope you found the process nice and easy and we look forward to seeing you again when you collect your keys!
4/5
TrustpilotFriendly
Allowed us to view the property in our own time, answered our questions well. Nice and friendly.
Thank you for your feedback! I'm glad to hear that you had a positive experience and felt comfortable during your property viewing.
5/5
TrustpilotHad a great experience as Samuel showed…
Had a great experience as Samuel showed us around and answer all the questions we had. Thank you!
Thank you for your feedback! We’re delighted to hear that Samuel provided a great experience by answering all your questions during the viewing. If you need any more assistance or have further questions, feel free to reach out. We’re here to help
5/5
TrustpilotAmazing help from Jodie
Amazing help from Jodie, she kept me updated every step of the way and was very helpful ☺️
Thanks for the review, Charlotte! It was a pleasure to assist you. Best wishes, Jodie.
5/5
GoogleI viewed a property with your agent , I think his was Mark . He was a credit to your company and I found him to be professional and courteous. Linley and Simpson are the way forward
Hi There John , Great to meet you, although the apartment may have been in the wrong location for you we will endeavour to search for a suitable property to meet your needs All the best Mark
5/5
GoogleLinley & Simpson gave us excellent & hassle free service. Not much formalities , everything was done in an easy manner. Will strongly recommend them for any renting related needs . Happy to be connected 👍 …
Thanks Vibha, your review means a lot to us! We're so pleased you chose Linley and Simpson and that you would recommend us.
5/5
TrustpilotEasy, Friendly, Helpful
The agency was very helpful and friendly at all times. Amina, the estate agent that showed me multiple properties, was very kind and professional.
Thank you Eddie for your lovely review. I am glad I was able to find you a nice apartment!
5/5
Trustpilot11 Boothferry Park Halt
Ensured that I was happy with the property and that there were no maintenance issues. Friendly manner and helpful
Thank you for your feedback! We're pleased to hear that our team ensured your satisfaction with the property and addressed any potential maintenance issues. It's great to know that their friendly and helpful manner contributed positively to your experience.Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. If you have any further needs or questions, please don't hesitate to reach out. We're here to help!
5/5
TrustpilotGood service
Aiden Hamilton showed me a rental property today. He had a kind and professional manner and took time to answer my questions.
I am glad I could be of service to you, I have high hopes for everything - Aiden
5/5
TrustpilotI had a fantastic experience viewing…
I had a fantastic experience viewing the property with Kirk. He displayed exceptional professionalism and empathy, making the process smooth and enjoyable. His attention to detail and willingness to address my questions truly stood out. Thank you for such excellent service!
5/5
TrustpilotChange of sharer process
Jodie did very good at change of sharer process, no issues at all, everything worked as planned.
It was a pleasure to process this with you and I wish you all the best for the future! Many thanksJodie
4/5
TrustpilotVery helpful personnel with a friendly…
Very helpful personnel with a friendly manner.Scott who showed us round was very professional couldn't do enough
Thank you for your kind words! We're glad to hear that Scott provided you with such a positive experience. His professionalism and dedication to ensuring everything went smoothly are what we aim for.
5/5
GooglePrompt, informative, and helpful. Thanks to Mark and team!
Thank you for the review Austin. Mark and his team will be delighted for you sharing your experience with us.
5/5
TrustpilotGreat Experience!
We had a couple of viewing with Mark, it's been a great experience, super friendly agent, i recommend It for sure!
It was my pleasure to shape you the two properties this morning. Good luck on your relocation from London.All the bestMark
1/5
TrustpilotAvoid avoid avoid
Avoid avoid avoid The worst campaign ever I was a tenant with this agency At the end of the agreement I left the house clean and tiedy but they steal all my Deposit 923 they give me £0
We are sorry to hear about this, we can only deduct from a deposit if tenants agree to it. If no agreement is reached, there is an adjudication process to follow where you can appeal those deductions!
5/5
TrustpilotSpencer and Luke really made the entire…
Spencer and Luke really made the entire process seamless. We hope to move-in in the next fortnite!
Hi Syed,Thanks for taking the time send through a review of our process, the comments and feedback are always welcomed to keep improving.It's good to see that we took the stress out of finding a new apartment.Hope you enjoy the new place.ThanksSpencer & Luke
4/5
TrustpilotChelsea who showed me around was…
Chelsea who showed me around was friendly and informative, and was happy to answer any questions that I had about the flat.
Thank you for your review of Chelsea!
1/5
TrustpilotAVOID AT ALL COSTS RENTER BEWARE
Renter beware, reported toilet blocked and overflowing over 4 weeks ago now and still have no flushing toilet yet... they are very quick to take your money but zero effort performing repairs. Property left uninhabitable over a month and no refund of rent! If it were possible.i would give them zero or negative stars. They never call back when they promise to and they pass your details to anyone without asking first! AVOID AT ALL COSTS
5/5
TrustpilotMr. Hengxin Wu
Mr. Kirk provided professional service to us to find right apartment to stay, thank a lot for the help!
We are so pleased you were happy with Kirk and he managed to help!
5/5
TrustpilotReally good at getting back to you with…
Really good at getting back to you with any issues. Friendly and helpful when getting in contact. Really pleased. 😊
Thank you for your feedback! We're delighted to hear that we were able to promptly address any issues you had and that our team was friendly and helpful when you contacted us. Your satisfaction is important to us, and we're pleased that you had a positive experience. If you have any further questions or concerns, please don't hesitate to reach out.
5/5
TrustpilotReally helpful
Really helpful and quick with responses. Felt comfortable to ask any questions needed.
Thank you for your kind words! We’re glad to hear that you felt comfortable asking questions and that our team was responsive to your needs. Providing helpful and accessible support is important to us, and it’s great to know we succeeded in making your experience a positive one. If you need anything else, please don’t hesitate to reach out!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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