Linley and Simpson Harrogate reviews

★★★★★ 5/5

Trustpilot

Ebony’s excellent customer service

The customer service received from Ebony has been excellent from start to finish! We were coming to the end of our tenancy and she was on the ball from the get go, replying to emails efficiently and handling any questions I had or queries regarding the deposit etc. I would highly recommend Ebony at Linley & Simpson for the great service she provided and her friendly and approachable demeanour. Thanks again!

Laura · 13 June 2024

★★★★★ 5/5

Trustpilot

Quick, Friendly and Supportive

Chelsea and Ellie made quick responses to view requests and emails, gave friendly and personal guidance to the tenant application & referencing process new to me. Honest answer to other viewing requests so I could gauge how quickly I needed to apply. Extended dates when I had problems submitting documents. This company have excellent links to reasonably priced firms providing everything I need to move in hassle-free. Thank you so much. (Tina)

T · 25 May 2024

★★★★★ 5/5

Trustpilot

I have been in this property 4.5 years

I have been in this property 4.5 years, in which time Will Stipetic has been my property manager… Nothing is ever too much effort for Will, if I have ever had a problem, query or needed assistance he has always resolved them as soon as possible. He is very friendly and approachable and I’d like to thank him for the ease he has made of 21st century renting!!!! 5*****

Chelsea · 16 July 2024

★★★★★ 4/5

Trustpilot

Renting a flat

Harry Russell managed our let agreement process. He was very kind and helpful, making sure to answer all of our questions and accomodate our viewing and other requests. There were some delays in our referencing process. Overall, our experience with the agency was good, although with some organisational issues (i.e. about receiving different information regarding when and how to go about getting the keys), and Harry was very supportive through all of it.

Macarena · 4 May 2024

★★★★★ 5/5

Trustpilot

20/10 from Aiden

Had a property viewing from Aiden today in York on Lawrence street - easily the best experience I’ve had viewing a property to rent, and I’ve seen upwards of 20!Aiden was a friendly face when arriving at the property, and was quick to answer any queries I had without hesitation unlike many experiences I’ve had. 10/10 experience thanks to Aiden, and I hope this man gets the recognition/rewards he deserves.

Reece · 26 June 2024

★★★★★ 5/5

Trustpilot

Great experience at all stages!

Seb was so lovely at the viewing and accommodating when the original flat was taken off the market. Kelly was also really nice while I was in correspondence with her during the tenancy signing and when I came to the office to collect my keys. Overall, I've had a great experience with Linley & Simpson and I look forward to working with them during my tenancy!

Sophia · 31 August 2024

★★★★★ 5/5

Trustpilot

Property Viewing - Excellent hosting and support

Ben met us at the entrance, ready at the appointment time. He was very patient, my wife uses a wheelchair, and he gave us suitable time to check the property was suitable for our specific needs. Ben was very knowledgeable about the property explaining the features including electrics, boiler system, roof lights and kitchen facilities. Ben also explained next steps. Very happy with this experience and as a result we have applied to proceed.

Mr · 9 April 2024

★★★★★ 5/5

Trustpilot

Linley & Simpson have been managing my…

Linley & Simpson have been managing my Kelham Island, Sheffield property for a few years. I highly recommend them to anyone who has a rental that needs managing. The only downside is they don't do sales in Sheffield too. Recently Corey Costello has been helping me with the end of our agreement. He has gone above and beyond; an asset to the lettings team in Kelham.

Timothy · 28 August 2024

★★★★★ 5/5

Trustpilot

Amazing Service

I need to move from London to Leeds in a short period of time and looking for a new flat is quite overwhelming. But thanks to Amina I found the perfect one! I want to personally thank her as she has been amazing and has been helping me a lot. I will be recommending Linley & Simpson to friends and family who are looking for a new place. Thank you so so much!!

Alejandra · 22 April 2024

★★★★★ 5/5

Trustpilot

Very professional and helpful

Very happy with my experience with Olivia Gascoine from the Wakefield office - she sorted out pretty much everything for me, including the viewing of the property I was interested in as well as all the necessary arrangements to start the tenancy.Very quick to respond to any extra questions I had and very helpful throughout the whole process, thanks Olivia!

Adrian · 25 November 2024

★★★★★ 5/5

Trustpilot

Smooth Changing sharer process

Finding a replacement for a letting contract is never easy, but the agency’s process was well-organized and efficient, turning what could have been a stressful experience into something quite straightforward. Everyone involved was incredibly helpful and did their best to make the process as easy as possible. A huge thank you to Karl and Jodie for their exceptional support and dedication, your efforts made all the difference!

Rúben · 23 August 2024

★★★★★ 5/5

Trustpilot

My recent experience with Rachel Urry…

My recent experience with Rachel Urry of Linley & Simpson has been outstanding and deserves more than the 5 stars available. I have dealt with Rachel over the years and always found her very proffesional and an exelent communicator. My recent dealing involved resolving an extensive water damage event and went the extra mile to get a satisfactory outcome for the tenants, contractor, insurance and myself. Thank you

Cliff · 18 July 2024

★★★★★ 5/5

Trustpilot

Highly recommended service - professional agents

Seb and Kirk were my agents, Seb handled the initial visit and any follow up info I required and Kirk help me out with the second viewing. Both very professional lovely guys, accommodating and bent over backwards to allow me all the info and extra viewing to make a decision on an apartment. Big shout out to Seb for all the links and arranging everything - highly recommended

Ed · 18 July 2024

★★★★★ 5/5

Trustpilot

Many thanks, especially to Paige.

We have recently bought a flat via Linley and Simpson. We were very grateful to Paige Ellis for her help in getting the purchase over the line and encouraging the Solicitors team to get the job done. It was easy to get in touch with Paige and she returned calls in a timely manner. Kieran Smith was also very helpful. Thanks all!

Gaynor · 23 October 2024

★★★★★ 5/5

Trustpilot

Courtney was amazing!

Courtney was amazing!I viewed the apartment today and Courtney was already there ready to greet us with a smile. As university students this made the whole process super comforting and removed and awkwardness. I appreciate the time she took to show us around the property, answering all of our questions without hesitation. I look forward to coordinating with her further if she hopefully can help us get our housing sorted!

Shreya · 6 June 2024

★★★★★ 5/5

Trustpilot

Megan

After finding the boiler had broken throughout the night and leaked all over the cupboards and kitchen floor, Megan was so helpful, keeping me updated on the situation, and getting someone out to fix it by the same afternoon. It was really nice to feel the sense of urgency from Megan to get this resolved for me, especially with the bad weather and being left with no heating or hot water! Thank you so much Megan!

Nicole · 9 February 2024

★★★★★ 5/5

Trustpilot

Recently I’ve had reason to contact…

Recently I’ve had reason to contact Linley & Simpson in Wetherby.Each & every time my queries have been answered efficiently & politely. I’ve spoke to Hannah on most occasions who had been so patient with my questions but I’ve also had conversations with Rebecca & Elise - it’s so refreshing in this busy world that the staff at Linley & Simpson have such a welcoming & helpful attitude .Noreen Gilbert

Noreen · 4 June 2024

★★★★★ 5/5

Trustpilot

I recently had the pleasure with Aiden…

I recently had the pleasure with Aiden Hamilton to gather information about a house. He was incredibly helpful and approachable throughout the entire process. Aiden provided clear and detailed information, answering all my questions with patience. His friendly demeanor made it easy to communicate with him, and he ensured I felt comfortable every step of the way. I highly recommend Aiden for his excellent service and approachable nature.

Rinchen · 9 July 2024

★★★★★ 5/5

Trustpilot

The Agent Spencer Williamson was…

The Agent Spencer Williamson was absolutely outstanding. My partner and I set out to find our first flat together, the experience we have had with Linley has made it stress free and fun (not something flat hunting usually is!) Especially as young renters we felt understood and respected which is something not every agency could offer. 11/10 on all standards highly highly recommend ! Thanks again for all the help :)

Erin · 15 May 2024

★★★★★ 5/5

Trustpilot

We had a previous tenant who didn't pay…

We had a previous tenant who didn't pay their last bill with the energy supplier. Two years later the energy company has contacted us (as the landlords) demanging payment. All rather unpleasant. Sophia (Clough) was really helpful in tracking down the relevant tenancy agreements and Check in documents for us to forward to the energy company. Thanks Sophia for your prompt response. Very much appreciated.

Jennifer · 23 August 2024

★★★★★ 5/5

Trustpilot

From the moment we decided to let our…

From the moment we decided to let our property, Sue demonstrated her extensive knowledge, approachability, and attentiveness to our needs. Her expertise made us feel confident and well-supported throughout the process.Sue was consistently prompt in her responses and provided invaluable advice, making everything so much smoother for us.We couldn't be happier with our experience and highly recommend Sue for any landlord looking to let their property!

Hani · 6 August 2024

★★★★★ 5/5

Trustpilot

Experience of the process of changing sharers

Jodie was an outstanding real estate agent throughout the process of changing sharers. She provided professional and timely assistance at every step. Her service was incredibly friendly, and she handled every detail meticulously, making the entire process smooth and enjoyable. I am very grateful for Jodie’s help and highly recommend her services. If you're looking for a reliable and efficient real estate agent, Jodie is the perfect choice!

Shangming · 2 July 2024

★★★★★ 5/5

Trustpilot

With great joy and happiness in my…

With great joy and happiness in my heart, I want to appreciate your agency for your diligence and commitment to your work. I gave my expectations and requirements within my budget and you delivered more than expected. You presented a better offer to me. Amina was very helpful before, during and after viewing and guided me through the application till the deal was sealed. I will recommend my friends who will be needing your services

Kenneth · 17 February 2024

★★★★★ 5/5

Trustpilot

Fantastic service / Wendy passmore

I have dealt with Wendy Passmore to secure accomodation for my daughter going to university. It has been quite a tricky process, particularly as I didn't know how these things work and sorting guarantor paperwork's etc. Wendy could not have been more helpful, she has returned my emails quickly, professionally,with all the help and advice I needed she has been very patient and kind . I cannot recommend highly enough.

Kaye · 23 May 2024