Trusted Agent profile · Harrogate

Linley and Simpson Harrogate reviews

4.6

★★★★★ Excellent

2,734 reviews across 2 platforms

12 Albert Street, Harrogate, HG1 1JT

Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,734 reviews on two platforms, including 221 Google reviews rated 4.5.

Google logo

4.5 / 5

221

Reviews on Google

This office

Trustpilot logo

2,513

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amina 🌟

Our first viewing with Linley and Simpson and we got the apartment, Amina was of great help to me and my friend, she was kind to us and very receptive towards us, we had a great time, it didn't feel like we were with an agent, felt friends, she saw how stressed were on house hunting, got on top of it, prompt response, amazing communication. Thanks, Amina you are a star

Ololade · 3 August 2024

Agent replied · 22 October 2024

Thank you so much for your review, Ololade, I hope everything goes well with your move in. I am glad I was able to make the application process easier for you, good luck with the move in.

5/5

Trustpilot

Rebecca bilenkyj

Would just like to pass on my thanks to Rebecca had a couple of issues and it was no problem for Rebecca lots of correspondence over a 2 week period always rang when said she would and was extremely quick to reply to emails can not thank her enough big big part of why I stay in the property always feel wanted and Rebecca is always on hand when needed deserves a lot of praise and a pay rise Kind regards kris cassidy

Kris · 15 February 2024

Agent replied · 15 June 2024

Thank you for the lovely and positive review. Always here to help with anything I am able too, nothing is of any trouble. Rebecca.

5/5

Trustpilot

I have rented a property through Linley…

I have rented a property through Linley & Simpson for 18 months but vacating after buying a new house. I work for a national housing provider and worked in the housing sector for a number of years so dreaded renting even though it was only for a short period. The whole team have proven that my initial concerns, and perceptions were unnecessary. They have been fantastic all the way through the process, fully informative, professional and helpful with a special thanks to Corey who has responded to queries and been professional in his whole approach. The property has been to a decent standard, well priced and would recommend Linleys if you’re looking to rent a home.

Robert · 14 February 2024

Agent replied · 15 June 2024

This is such a wonderful detailed review, thank you for choosing Linley and Simpson Sheffield and good luck in your new home!

5/5

Trustpilot

As a landlord of blocks

As a landlord of blocks, my experience with Linley & Simpson has been exceptional. Their letting agent Tony has been extremely helpful and knowledgeable, and has provided excellent service to us. He has been transparent about all fees, communicated all necessary paperwork, and has been attentive to our needs as landlords.Tony has a great understanding of the rental market, and has been able to secure excellent tenants for our properties. His professionalism and attention to detail have made the entire letting process seamless and worry-free. I am confident that Tony and his team at Linley & Simpson will continue to provide us with outstanding service, and I highly recommend them to anyone looking for a reliable and trustworthy letting agent.

Bluepark · 8 February 2024

Agent replied · 15 June 2024

Thank you for your wonderful review, we’re always happy to hear that you have had a positive experience with not only the service but with the overall experience of using Linley & Simpson!

5/5

Trustpilot

I have been dealing with Lindleys for…

I have been dealing with Lindleys for many many years now as a landlord and I have found recently with all these new legislations they have sorted all out for me recently I have been dealing with Nicole who has kept me up to date on everything going on at my property and sorting out repairs quickly and throughly.

Edd · 16 May 2026

Agent replied · 29 May 2026

Thank you for your continued trust and support over the years. We really appreciate your kind feedback. Many thanks Nicole

5/5

Trustpilot

It was a beautiful experience. I was satisfied with service rendered and the property

The reception/guide to viewing the property at 13 Brunel was wonderful and questions asked were patiently responded to.Courtney my experience with you during yesterdays viewing was superb, meeting you was a great pleasure. People like you are treasures that should be cherished and kept.Keep doing the good work of maintaining and enhancing believe system especially at this challenging occasion. I appreciate you.The Linley & Simpson letting agency is doing a beautiful job in ensuring that both the landlord and tenants are protected and satisfied in each and every transaction.Although I am yet to get an accommodation, I would still rate them 5 stars.Keep doing what you are doing. People appreciate your good work and finding homes for the different levels of people.Again, thank you.

Angela · 7 February 2024

Agent replied · 15 June 2024

Thank you so much Angela for your sweet words. It was really lovely to meet you and I am looking forward to finding you the perfect property for you and your family. All the best- Courtney

5/5

Trustpilot

I've just bought my first home through…

I've just bought my first home through Linley & Simpson and couldn't have asked for anymore from them. Kieran was very friendly and approachable on viewing the property which made the process alot more comfortable. He was very quick with any responses to questions asked whether that be over the phone or via email and communication was kept up throughout the whole process.

Kelly · 26 November 2024

Agent replied · 26 December 2024

Thank you very much for your review Kelly. We are very pleased you had a positive experience buying your first home through us. All the best, Team Headingley!

1/5

Trustpilot

Do not rent a property from these them…

Do not rent a property from these them and the landlord try to charge you for wear and tear off your deposit they have loads of reviews on Google saying the same thing avoid at all costs if you can

Mark · 21 September 2026

Agent replied · 10 October 2026

We’re sorry to hear that you feel this way about your experience with us. We take concerns regarding deposits and proposed deductions seriously and would welcome the opportunity to look into the circumstances you’ve described. Unfortunately, we’re unable to identify your tenancy from the information provided in your review. Please contact us at feedback@linleyandsimpson.co.uk, including your full name and the property address you rented from us. This will enable us to locate the relevant records and investigate your concerns fully. We’d be happy to review the matter with you directly and provide a response based on the circumstances of your tenancy.

5/5

Trustpilot

Brilliant support and experience selling with Will Seaton at Linley & Simpson

I have just sold my property with Linley & Simpson and they were great. Will Seaton was a brilliant agent from start to finish and it was a long road selling my property, due to an unlucky first sale collapse. Will was fantastic, nothing was too much trouble and he was constantly pushing things on for me and keeping the communication going between all parties. Whenever Will was out, his colleague Laura was fantastic, helpful and proactive. Thank you so much!

Alice · 30 January 2024

Agent replied · 15 June 2024

Thanks for such a great review on Will, he will so pleased to read your kind words!

5/5

Trustpilot

Thank you to Ben and the team

Thank you to Ben and the team who went above and beyond to ensure I found the perfect place. They were knowledgeable about the local market, provided valuable insights, and were always available to answer my questions. The entire process was smooth and stress-free.I highly recommend Linley & Simpson in Ilkley. Their dedication to customer satisfaction is truly commendable. Thank you for helping me find my perfect home!

Colin · 6 September 2024

Agent replied · 22 October 2024

Thank you for your wonderful review! We’re so glad to hear that Ben and the team went above and beyond to help you find the perfect place. It’s great to know their local market knowledge and dedication made the process smooth and stress-free for you. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out. Enjoy your new home!

5/5

Trustpilot

Linley&Simpson

Linley&Simpson Had a viewing for a house to let. The company well come when phoned to arranged veiw was so great and polite date to veiw was not a problem arranged 9 am morning. With Zak jalaani .845 am. gets tex from Zak reminder of viewing.9am. Zak was there before I arrived, welcomed us, and very kindly viewed the house .Zak was very helpful and happy cheerfully lad Great team work 10 /10 keep Good work up

Thair · 26 March 2024

Agent replied · 15 June 2024

Amazing and thanks for the review of Zak, he really does appreciate it!

5/5

Trustpilot

Really helpful and friendly staff

I’ve been renting with Linely and Simpson via the Headingley branch for the last 4 years, all staff have been so incredibly helpful! During my time at my current flat I’ve been through two changes of joint tenant, each time the helpful staff talked me through everything and made the process as stress free as possible. Any issues / repairs have always been dealt with quickly, and visits / inspections have been hassle free. I’d highly recommend this branch. Special mention to Rebecca Colley who has been helping me recently with my move, nothing is too much trouble for her and she’s been so friendly and helpful.

Emma · 22 January 2024

Agent replied · 15 June 2024

Thank you Emma, it’s been a pleasure to have you as a long standing tenant. We wish you the best of luck with your move!

5/5

Trustpilot

Landlord experience with Courtney

Courtney and the team at Linley & Simpson have just helped me through the process of arranging works to be done before reletting my property. Courtney was extremely professional at all times. Her advice was invaluable and she was also really efficient in her communication with me and also in arranging everything so it ran really smoothly. The marketing of the property was brilliant and the property was advertised and relet within a few days.

L · 29 April 2024

Agent replied · 15 June 2024

Thank you for your review Louise. I am glad we could get the property turned around and looking great for you. I am sure your new tenants will be very happy in the house! - Courtney Roberts-Waring

5/5

Trustpilot

Linley & Simpson

Amina is a great agent, she did everything to be able to see 2 flats even though my time was tight. Great communication aswell.When the time to collect the keys came, Luke made sure everything went smooth. He also answered every question I had in details. Amazing communication and didn't let me waiting at all.Also I don't want to leave Jack out of this, he was very friendly and nice when arranging to collect the keys.All great people!

Nirdi · 29 February 2024

Agent replied · 15 June 2024

Thank you Nirdi for your lovey review. I am glad we were able to do a good job. Feel free to get in touch if we can help with anything else.

5/5

Trustpilot

Very efficient and friendly

Very quick to respond to any enquiries. They helped me get a property sorted in no time at all, whereas other agents were taking ages to even respond to emails, arrange viewings etc. Very slick and user friendly signing up process. Would have no problems recommending using Linley & Simpson, particularly Olivia who has been incredibly helpful throughout the entire process.

Robert · 11 December 2024

Agent replied · 26 December 2024

Hi Robert, Thank you for taking the time to leave some feedback, it’s been a pleasure helping you with securing a property and I’m glad you’ve had such a positive experience. Wishing you all the best for your move - Olivia

5/5

Trustpilot

House Viewing

Megan was really helpful when I called up to ask for more information about a rental property. She mentioned that the property had lots of viewings but would call if there was a cancellation and she did just that and I could go for a viewing after the weekend. I viewed the property today and Megan met me at the property and was super friendly and knew everything about the house.

Rebecca · 1 July 2024

Agent replied · 22 November 2024

It was a pleasure to be able to help you Rebecca, thank you very much for the kind feedback!

5/5

Trustpilot

Excellent Service

I had a problem with a leak at an ex-rental property which you are now selling for me. I contacted your branch in Beverley and I spoke to Jemma, who is dealing with the sale and has been extremely helpful with all aspects of the sale. She put me in touch with Stacey who recommended an emergency plumber who contacted me within a few minutes and resolved the problem that day. Brilliant service all round thank you!

Mr · 7 March 2024

Agent replied · 15 June 2024

Thank you Simon for your fantastic review. It has been a pleasure looking after you throughout the process. Myself and Stacey are so pleased you managed to get the leak sorted so quickly. Fingers crossed for a smooth exchange and completion.

5/5

Trustpilot

Long term letters

We have rented properties previously from different companies and not had the great service we have with Linley and Simpson. Our property manager Sally tries her best to liase with our landlord and us as tenants to achieve the best possible outcome for both parties. Sally is a very friendly lady and always responds to any issues that may arise within a short time frame. Thankyou to the team.

Samantha · 31 July 2024

Agent replied · 22 October 2024

Thank you for a lovely review, it’s always a pleasure attending your lovely home!

5/5

Trustpilot

Since taking over the letting of the…

Since taking over the letting of the property, Linley & Simpson have been a great help in identifying any issues that need resolving and how that can be done, Sally Bird has been a great liaison in this matter treating me with respect and dignity while also getting things sorted for me, in an area I find uncomfortable to manage (on a personal level) at the best of times.

Alex · 30 July 2024

Agent replied · 22 October 2024

I understand it’s a challenge for you, and you’ve worked really hard. It’s a great compliment that we’ve worked well together and I hope we can continue.

5/5

Trustpilot

Excellent Communication Throughout the Process

My husband and I are over the moon about our new home, and we couldn't have done it without Kieran Smith's fantastic help. Kieran was always there for us, no matter how small or silly our questions were, and he kept us in the loop every step of the way. We recommend Kieran and the team from Linley & Simpson to anyone looking to buy or sell a home - they are the best!

Jessica · 30 April 2024

Agent replied · 15 June 2024

Thank you for your kind words Jessica, we hope you enjoy your new home. All the best, Team Headingley

5/5

Trustpilot

Stress free

Myself & my family have been through a great ordeal recently and getting ourselves a little home was more than needed. Emma boot has made this entire process stress free, always an email / call away whenever we had any questions, I cannot express my gratitude enough for all her help in getting us our little home. I would also like to thank Jordan who originally viewed the property with us. Many thanks, Leanne & Liam Lynch

Leanne · 29 February 2024

Agent replied · 15 June 2024

Leanne we are so glad that Emma has helped and supported you, good luck in your new home!

5/5

Trustpilot

Thank you Kelly!

I’ve been very impressed with L&S since the start of our relationship. This is down to Kelly, who has been exceptional from our first conversation. It’s a challenge to find attentive and proactive agents, but Kelly’s communication has been key to a successful and rapid tenancy for my flat in Derby. She’s also managed the landlord/tenant relationship and engagement seamlessly, with all parties happy. Thanks Kelly!

Matthew · 14 September 2024

Agent replied · 22 October 2024

Thank you for using and trusting the Sheffield office to manage your property for you. A wonderful review for Kelly, thanks again!

5/5

Trustpilot

Kieran has been so helpful throughout…

Kieran has been so helpful throughout our buying process. He is always quick in response and willing to help especially in difficult circumstances. This is not my first time working with estate agents on buying and selling but he is definitely one of the best I’ve ever met! We really appreciate his efforts and the positive experience he’s made possible.

Ruth · 10 December 2024

Agent replied · 26 December 2024

Thank you so much for your kind review Ruth! We wish you all the best for the future. Kind regards, Team Headingley

5/5

Trustpilot

Recommended letting agents!

We have been letting out our flat in Leeds for a number of years now using Linley & Simpson to manage the property, and have always found them excellent. Thank you to Spencer, who dealt with the last tenant changeover, he kept us fully informed and was professional throughout. We feel confident we can leave it with them to complete everything correctly and competently. Would highly recommend their services. G & C

Gareth · 29 May 2024

Agent replied · 15 June 2024

Thank you for taking the time to leave such positive feedback. Without our landlords we would have no business, so it's great to get feedback that we are hitting the service markers you need us to, consistently.Many thanksSpencer

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