Trusted Agent profile · Harrogate
★★★★★
2,744 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,744 reviews on two platforms, including 221 Google reviews rated 4.5. See how it compares with other estate agents in Harrogate.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotEnd of tenancy survey by Maja
Maja did a very professional and comprehensive survey of our apartment after a very long tenancy. Her advice was thorough, clear, comprehensive and helpful. She was flexible and adaptable in her approach. Thank you
Thank you for taking the time to leave a review. I am very glad I could help. Do let me know if there is anything else I can help with
5/5
TrustpilotI’ve had a large amount of viewings…
I’ve had a large amount of viewings over time however Linley & Simpson are always the one i come back to as they are always so brilliant. Sam has taken me around the majority of my views and has been nothing but helpful!!
It was lovely to see you both again. Thank you so much for the lovely review, I’m looking forward to working together to find you the perfect property!
5/5
TrustpilotVery speedy response from Archie Karim
Very speedy response from Archie Karim. I had an enquiry from my accountant and asked the Accounts Department at Linley & Simpson for confirmation, not really expecting a reply for a couple of days, but Archie sent the required information so quickly that I couldn't believe my eyes. Very impressed.
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had a great experience with Archie. Your kind words mean a lot to us and serve as a great source of motivation for our Accounts Team.
5/5
TrustpilotI have had great experience with L & S…
I have had great experience with L & S so far, Brad helped arranging viewing for me and he was so kind and flexible, fitting into my schedule and noted down details for all our needs for the property.
Hi Pawanpreet, many thanks for providing some feedback. I appreciate your kind words, and thank you for your time on the phone.
5/5
TrustpilotLinley & Simpson are First Class!
Linley and Simpson are first class! Will, Alex & Laura respond promptly, do what they say without having to chase them up, are always proactive and go above & beyond. I would absolutely recommend them, be it rentals or sales.
Thank you so much Jackie for the great feedback your feedback is always greatly appreciate!
5/5
TrustpilotElla and Emma
Ella and Emma, Thank you! I had a great experience when renting a property, a little different to a normal rental situation but they did everything they could to make everything run as smoothly as possible. Can't thank them enough! Highly recommended! Enjoy your wine!
Thank you so much for your feedback! We are so glad we were able to work everything out for you!, Ella and Emma
4/5
TrustpilotHelp at last
After speaking with Leon Green from Linley and Simpson I am confident that the customer relationship and poor communication from the company will be overcome. He will I am now assured, deal with comments made in the past and in going forward will improve the image of the company. As a tenant who has stayed with the company, I now look forward to a vastly improved customer relationship. I am confident in assessing the company with 4 stars.
Hi Richard, I am sorry you feel this way. Is it possible that you can share your experience with me so I can look into this?Leon GreenCustomer Service Managerleong@linleyandsimpson.co.uk
5/5
TrustpilotHouse purchase Linley and Simpson Bingley Office
We purchased a house through Linley and Simpson (Bingley Office) and Georgina was our main contact. She was friendly, a good communicator and followed up issues in a timely manner. She was a breath of fresh air when things were stressful on both sides. We found their support and services very good and would recommend them from our experience.Thanks Karen
5/5
TrustpilotExcellent customer service
Both Nicola Sharples and Susan Lodge have provided excellent customer service and support throughout a very difficult time over 18 months whilst we were trying to evict a tenant from a rental property.
Thank you Dee. We look forward to working with you again in the future.
5/5
TrustpilotExcellent customer service
First time of using this Company and very impressed with the efficient and friendly service received so far. Queries are answered promptly, they are a very knowledgeable team and keep the customer fully informed of progress. Would definitely recommend them.
Thank you for your wonderful feedback! We're thrilled to hear that your first experience with our company has been positive and that our team has provided efficient and friendly service. It's great to know that our prompt responses and thorough communication have been appreciated. We're committed to keeping our clients well-informed and delivering a seamless experience. Your recommendation means a lot to us
5/5
TrustpilotHarry Russel is very helpful!
I had three viewings in one day with Harry Russel. He was very helpful and honest and it was really nice to have one person throughout my whole process. It was really busy and he dealt with everyone very professionally. Glad I found this estate agent!
It was lovely to meet you Holly, I’m glad we could find you a home. All the best, Harry.
5/5
TrustpilotExcellent staff combination
Excellent staff combination. The AI process fell short to the instant impeccable timing audit and checks which William professionally executed under pressure to keep the challenged standards high in dire moments.Would recommend all my colleagues to Lonely & Simpson any time.
Thank you so much for the kind words, I hope you enjoy your new home!
1/5
TrustpilotI am a landlord
I am a landlord, I echo other sentiments here. A crap company from start to finish. Go to Churchill's where they know what they are doing and who give 6 Star Service as opposed to Linley and Hopless who could NOT run a bath between them. FIRED!!!
Thank you for your feedback, the contents of which we note!
5/5
TrustpilotI have called Linley & Simpson for Studio Viewing
I have called Linley & Simpson for Studio viewing in Leeds City Center.Really impressed with the support given by Brad G. for my requirements. He understood my requirements and helped me to get best possible studio viewings near by Leeds City Center.
I appreciate your review Nikhil. I wish you the best of luck with your viewing.
5/5
TrustpilotMegan and Linley & Simpson made finding…
Megan and Linley & Simpson made finding my place and getting it off the market so easy. I can’t wait to move in. And it’s great to know she and the team are just a phone call away should there be any troubles
We really appreciate you leaving Megan this review, we are happy to hear Megan and the team have been helpful!
5/5
TrustpilotWe had a wonderful experience finding our home
We had a wonderful experience finding our perfect little home with Linley&Simpson. Simon especially couldn’t have done more for us, from the showings to discussing other available properties and showing us them the same day! We would highly recommend Linley&Simpson to anyone looking for a new home.
Thanks for the review Isabel, we always appreciate feedback and hope you’re enjoying your new home!Best wishes,Simon and the Holmfirth team.
5/5
TrustpilotProfessional, efficient and friendly
Professional, efficient and helpful service. Staff are proactive and genuinely interested in helping their clients. Friendly staff who seem committed to doing a good job. I’m particularly grateful for the ongoing help and support of Spencer Williamson and Faye Tinson.
Hi Richard,Thank you for taking the time to leave such great feedback.We have managed a number of your properties over a number years and it's good to hear you continue to be satisfied with our service. It's great to know that we are continuing to get things right in terms of what we do here, and consistency of good service is so important, especially to landlords.Thank you for your continued business and trusting in Linley and Simpson to manage your properties well.Your comments are very much appreciatedSpencer
5/5
TrustpilotLisa has made my experience hassle free…
Lisa has made my experience hassle free she’s a lovely women that’s been there to answer any questions we have had could not of asked for a better person to deal with are new property we are renting really pleased with everything
A big thank you for the review and kind words, it’s very much appreciated!
5/5
TrustpilotEnquiry about letting our property in Rothwell
I contacted your Wakefield branch for the first time this morning and spoke with Charlotte Harrison who gave a great 'first time impression'. Charlotte, was polite, efficient and professional. She represents your company well with her telephone manner and her friendly personality.
Thank you for your kind words, Helen. The Wakefield branch is looking forward to welcoming you as a landlord with us very soon.
5/5
TrustpilotMaddie Saltmer from the Ripon branch…
Maddie Saltmer from the Ripon branch has been wonderful and gone above and beyond. She has patiently and professionally delt with my many enquiries.Thanks for your help and kindness Kyla Dante
Thank you for your lovely review. You are welcome, I am glad I could help. - Maddie
5/5
TrustpilotLandlord review
We are landlords to a property which is looked after by Hayley and Rachel in the Hessle office. They are both helpful with any queries we may have and will always ensure ourselves and tenants are happy. We wouldn’t use anyone else. Thank you ladies.
Thank you, Heather, for taking the time to leave a lovely review. Both Hayley and I appreciate this!
5/5
TrustpilotLinley and Simpson Bingley - Lettings
I've used Linley and Simpson (bingley) for last three lettings on buy to let flats. The service they provide is exceptional, including prompt advertising, conducting all viewings and thorough tenant referencing. On each occasion Linley and Simpson have sourced a tenant and secured letting extremely quickly and at a reasonable fee. Ben Hollings has been brilliant - Many Thanks
5/5
TrustpilotGreat Communication
Linley have been great throughout the house buying process and responded swiftly whenever I had and questions/ concerns. I would like to say thank you to, William, Grace and Laura for making the experience of buying a first home as stress free as possible.Definitely recommend!
Thank you William it was a pleasure to help you find your first home. Best of luck with the decorating and I hope you are happy with your paint choices!
5/5
TrustpilotProfessionalism
Our viewing was facilitated by Carrie Alexander, who was very friendly and had all the information we needed. She is well-informed about the market and provided some valuable tips for renting, which was great!Overall, it was a fantastic experience with L&S. Highly Recommended!⭐⭐👍👍👍
Thank you so much. Please get in touch again if you are still searching for properties!
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