Linley and Simpson Harrogate reviews

★★★★★ 5/5

Google

We dealt a guy called Mark Clayton…very professional and knew exactly what we wanted. Thanks Mark

Nick · 15 June 2023

★★★★★ 5/5

Google

I would like to express my thanks to your accompanied viewer Mark Clayton. He was extremely helpful and polite whilst showing me properties to rent in Harrogate. Although I have not decided on my final property to rent he was by the far the best lettings viewer I have met . Linley and Simpson should be very happy to have him in their team.

Mark · 15 June 2023

★★★★★ 5/5

Google

Jack was so good and enthusiastic in showing the house,i really appreciate the boldness and desire to work at this young age of 18.well done jack

Jaishree · 15 June 2022

★★★★★ 5/5

Trustpilot

April Hepworth's prompt and efficient assistance

April Hepworth promptly reported to me my tenants' request for repairs to the shower temperature and bathroom door and quickly arranged for a plumber and a handyman to make the necessary repairs within a few days.

Katherine · 23 December 2025

★★★★★ 5/5

Trustpilot

Excellent Viewing Experience

Linley & Simpson provided excellent service during the letting process. I received a confirmation text immediately after scheduling my viewing, followed by a reminder call the day before. Samuel Priestley, who showed us around, was very friendly and helpful, answering all our questions politely.

Wincy · 22 August 2024

★★★★★ 5/5

Trustpilot

Exemplary service! Chelsea & Ellie

I had the pleasure of dealing with Ellie & Chelsea, regarding a rental property. The process was unbelievably painless and the whole process took less than 24 hours from the first interaction to getting the property taken off the market. Thanks once again!

Pete · 5 September 2024

★★★★★ 1/5

Trustpilot

Please avoid these people

Had mould issues in our flat that were clearly a problem with the flat itself and not anything to do with who was living there. The flat clearly had the problems before we even moved in as you could see where they had tried to "fix the issue by doing nothing but paint over it.So when the problem was coming back when we lived there, we informed them multiple times, each time with them trying to blame us saying it's how we're living there when anyone could see it was a building issue. Took well over a year for them to finally do something, which consisted of them just painting over it again. Well, most of it anyway.Eventually decided to move to a new place and with a new letting agent. Clearly they weren't happy about the fact that letting agents aren't allowed to charge tenants half as much as what they could before for things so tried to take it out of our deposit instead. Partly through trying to charge us for the mould damage/stains and partly through just outright making issues up that didn't exist.Seriously, unless it's your dream house, avoid this company like the plague.And no, I don't want to contact you about it Linley, we're way past that. So don't bother with the copy and paste reply.Edit: Wow. They still copied and pasted a reply. Just shows they don't even bother to read the content of a review.Edit 2: I know your company loves to lie but could you at least not lie about something so easily proven otherwise. And, no, you won't find me on your system. Do you think I really trust you enough not to give some kind of payback for a bad review if I use my real name? Sorry, my trust in you is at zero after what you've put us through. Not interested.

John · 19 June 2021

★★★★★ 5/5

Trustpilot

A very happy landlord

Both Samuel Priestley and Adrian Hamilton have been outstanding in the process of finding a new tenant for my property. They have kept me informed through the entire process, and have efficiently secured me a quality tenant. Outstanding service, well done lads.

Harry · 21 September 2024

★★★★★ 5/5

Trustpilot

Positive experience

I had a great experience with Linley & Simpson. Aiden responded quickly to my viewing enquiry and emails. He was ponctual, showed me around the property and answered any questions regarding both the property and the application process. He was very friendly throughout the visit and remained professional. Thank you!

Laurine · 1 May 2024

★★★★★ 5/5

Trustpilot

Tenant Issues Solved

I have had one or two issues with the tenant in my property, and Matt Kendrick, Senior Property Manager of Linley and Simpson Estate Agents, resolved the problems and gave me advice, which I felt went beyond what I would normally expect. Under these circumstances, I would not hesitate highly recommending him.

Janet · 22 March 2024

★★★★★ 1/5

Trustpilot

Should be ashamed of themselves

I honestly don't know how people who work here go to sleep after a day sucking as much money from their (often vulnerable) tenants as possible. This company's very existence has a negative impact on the local populous. Really a fitting example of everything that is wrong with today's society and the human race. If Linley and Simpson had a mission statement it would be 'money first and people second'. It's a sad reminder of the sorry state of our country, that companies like this exist. Blatantly lying to tenants and landlords for their own interests, and using their position as the middleman to manipulate as much money out of the tenancy as they can for themselves and their contractors. They will take you for all they can, wherever they can. What an example to set for your children guys. It's honestly shameful. Bet your children look forward to bring your parent to school day!*Edit the copy and paste response below is really thoughtful guys, thank you.

J · 10 June 2021

★★★★★ 5/5

Trustpilot

Absolutely amazing

Absolutely amazing! Ruby Sievewright from the Saltaire, Bradford branch dealt with the sale of my dads house and we probably would have either still been waiting for it to all go through or would have lost the sale if it hadn’t have been for her. We had a not very reliable solicitor but Ruby stepped in and did her job and practically that of the solicitor!! She really pushed things along and made sure we were kept up to date with everything. She was friendly, highly informative and offered great advice. I’d highly recommend and definitely use them again - Adele

Mr · 9 June 2021

★★★★★ 1/5

Trustpilot

Absolutely disgusting and…

Absolutely disgusting and unprofessional estate agents! Rang them the first day the property was listed to arrange viewing for a and was told to leave details and they'd get in touch. Didn't hear anything a whole week later so rang again and received the same story so I again left details rang them the third time only to be informed that an offer has already been accepted! Maybe my surname didn't appeal to them as its clearly a popular foreign one.

Junaid · 5 June 2021

★★★★★ 5/5

Trustpilot

I highly appreciate Amina's patience in…

I highly appreciate Amina's patience in helping me find a flat suitable for my family. She has been very kind, lovely and professional right from listing the apartment visit to coordinating with my friend for viewing.Thank you for your hardwork.The whole process was so quick and organized.

Safia · 24 June 2024

★★★★★ 5/5

Trustpilot

Happy Move Day!!!!

Sometimes things don’t always go to plan around move day, however the people that made the experience for me are Kelly, Zac, Kirk all at the Sheffield branch and Lea at the Leeds branch Thank you to you all for your professionalism and support.

Leigh · 14 August 2024

★★★★★ 5/5

Trustpilot

Great service

Everyone i dealt with at L&S for the purchase of my new property, has been very helpful and friendly. Cal particularly has kept me informed at all times and has been more prompt and up-to-speed than my own solicitor. Overall would highly recommend.

Ornela · 29 August 2024

★★★★★ 1/5

Trustpilot

As a customer I wouldn't trust Linley & Simpson to save your life

As a customer, I can say the most satisfying part of the whole experience is the fact I am no longer living in one of their managed properties. I can now sleep at night knowing that an unexpected visitor won't walk through my door with unauthorised keys with zero notice trespassing and entering my home, The estate agent has no consideration for their customer's welfare and does not respect their views as to when I first moved into the property they were informed not to use their own keys on the basis that the apartment let was a mezzanine and this offered zero privacy! To my disgust, a contractor was given keys and the agent never communicated with me about this.Furthermore, the management company changed the locks at the apartments and it took months for them to come and issue keys to their tenants for the main building door, the intercom was damaged and people were struggling to get into the building.When I moved into the property I was charged £240 in fees and disgusted that no cleaning was done before the property being let furthermore I have now been charged £150 for cleaning after leaving the property clean myself. In my opinion estate agents should be responsible for footing their own cleaning bill seen so all properties now have to be cleaned before being let due to Covid.The contractual terms for the properties Linley & Simpson let are bad for tenants, they have waivers on damaging your property with their equipment, for example, They breach their own terms and act unprofessionally. I have personally complained to The Property Ombudsman which is available to address issues. Furthermore do not let them allocate their choice of companies as its a Con you end up with inferior companies whilst they make money from referrals.

Prefer · 18 May 2021

★★★★★ 5/5

Trustpilot

It was a wonderful experience as each…

It was a wonderful experience as each team were very helpful during the application process, giving listening ears and answering whenever we have questions. Will like to appreciate Wendy for her excellent reception whenever we come to the office and making our application a success 🙂👍🙂. Will recommend Linley and Simpson anytime any day

Merit · 1 February 2024

★★★★★ 1/5

Trustpilot

Leeds agency

Leeds agency Completely deserve zero stars and to be removed from the property market!Please avoid the company at all costs! They rent dirty, disgusting looking flats claiming that they were clean, they will try to cash in on anything which is the landlords responsibility ie bathroom sealant, new bathroom grout, silver paint peeling of from bathroom taps as they've purchased the cheapest poor quality in the first place. I've experienced them lying to me numerous times, there was a ginger girl making up stories promising to solve the issues in the flat, nothing was ever done, I've documented this and reported the agency for scamming, this agency is full of unprofessional girls talking rubbish in the office, ignoring the tenant, they just carried on with their dirty conversations, uneducated and not very bright on that job position.Your agency has had 3 years to solve these issues, don't you dare try and patronize me now, this is a disgusting fake approach, so no thank you. I will make sure that people know the truth!!!

James · 12 May 2021

★★★★★ 5/5

Trustpilot

Review

I had the pleasure of getting shown round several properties in Leeds city centre by Amina. She was extremely chatting, friendly and knowledgeable about the properties and the local area. She helped me find a very nice flat and gave me tips on negotiating with the landlord of the property.

Sean · 21 April 2024

★★★★★ 1/5

Trustpilot

Very bad experience

Absolutely the worst letting agents I have ever used, and would give a zero star rating if I could. In my opinion they seem to hold no regard for their tenants. Left me with no heating and hot water for over 6 weeks. I reported a dripping tap in 1st week of Jan and it was still dripping when I left the property, which is on a water meter, at end of March. Other lengthy spells waiting for minor repairs, ending up having to constantly chase for any action. They failed to acknowledge my emailed suggested move out date and an email the following day confirming this date, made absolutely no contact with me either by email or phone for over 2 weeks, which led me to believe this was ok, because surely they would have been in touch to inform me of any problems wouldn't they? After waiting so long for any contact I chased them up to finalise the move out / key drop details, only to be then told that my suggested date was not acceptable as they had been unable to contact the landlord, this consequently then led to me having to pay over 250 pounds extra rent for a property I hadn't lived in for 2 weeks, as I had already signed up on my new home.Maybe other people have had a good experience with this company, but sadly mine was awful and I wouldn't recommend at all to anyone.

Adrian · 6 May 2021

★★★★★ 1/5

Trustpilot

Worst people I ever dealt with…

Worst people I ever dealt with management don't care. I apply studio flat in leeds city center 11th I meant to move in 30th! Still replying to bot on goodlord. Whole process helpless. I work with many years martin and co just cross the road very professional and honest people. They want me to pay £9.500 all year while whole country in crissis beyond joke never dealing with this company. Amina been star from beginning to end management should go cross road and learn something from them.

Mustafa · 29 May 2024

★★★★★ 5/5

Trustpilot

Brad G

Brad G. from Linley and Simpson has been amazing in helping me navigate the process of renting a property has been good at finding properties that fit what I’m looking for and organizing viewings. I've really appreciated his help and guidance through this process.

Sowjanya · 8 August 2024

★★★★★ 5/5

Google

Marc was an exceptional realtor. 5 stars Expertise and availability. I truly recommend him !

Pierre · 15 June 2023