Trusted Agent profile · Harrogate
★★★★★
2,749 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,749 reviews on two platforms, including 221 Google reviews rated 4.5. See how it compares with other estate agents in Harrogate.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotVery friendly!
Collected the keys for our property from Emma Mitchell at the Ripon branch. She was very friendly and ensured that we had everything we needed to get into the property.We then encountered some issues with the property, but the branch was very helpful in trying to iron these issues out.
Thank you so much for your review. I hope your move in goes smoothly! - Emma
5/5
GoogleHaving been searching for a rental property in Harrogate i decided to us L&S as my preferred choice. I viewed a property recently with your agent Mark Clayton whom i found to be very professional and easy to deal with. His knowledge on the local area was outstanding and he made me feel at ease throughout the viewing. The whole experience was fantastic and enjoyable. Excellent service highly recommend
Thank you so much for your 5-star review! We will share this with Mark to let him know to keep up the amazing work!
5/5
TrustpilotFriendly, quick and professional
Friendly, quick and professional, especially Charlotte!
Thanks for your review Hannah!
5/5
TrustpilotI strongly believe that Mr Rik Mandalia…
I strongly believe that Mr Rik Mandalia is a very helpful, honest est and constructive person. He understood what I was looking for me and my family. I also believe that your agency is very lucky having employee like him
Thank you for the review Panagiotis, it is great to hear that your experience has been a positive one and that Rik in our Roundhay branch has been delivering first-class serviceLeon GreenCustomer Service Manager
5/5
TrustpilotHouse inspection
Tyla was great and the inspection went well.
Thank you Justine, I'm glad we managed to get the inspection sorted in the end. It is lovely to see you have made the property your home.Thank you,Tyla
5/5
TrustpilotThoroughly Recommend!
Linley & Simpson's Ilkley branch have been helpful from start to finish helping me find somewhere to rent. Ben who originally showed me around the property was on time, professional and helpful. Any teething issues I have had have been promptly answered or dealt with and I'd have no hesitation in recommending them to anyone.
Hi Tom, Thanks for your kind words. It was great to meet you on the viewing and I’m glad your settling in nicely.
5/5
TrustpilotEfficient, professional and friendly service
L&S have been managing our properties for the last couple of years and we’ve found their staff to be very efficient and helpful. We’ve dealt mainly with Kelly Boot who is really ‘on it’ and more recently Seb Salvati who sorted out access for a fire safety inspection. We’re very happy with the service we’re receiving and would recommend them
It has been a pleasure having you as a client Annette, Thank you for the lovely review and you know where we are if you need anything else!
5/5
TrustpilotProperty Inspection
We had an inspection done from Linley & Simpson today. Kirk called in before hand as he was about to visit. He was really sweet and respectful gentleman. He was quick and the inspection was done in no time. 5 star to Kirk.
Glad Kirk was respectful while carrying out your routine inspection, thank you!
5/5
TrustpilotSue Holroyd
I have been a landlord at L & S fantastic letting agency when Will Linley started his new venture. I have been dealing with a wonderful lady called Sue Holdroyd who has a title of Senior Lettings Consultant which is very well deserved ! She not only look after tenants but also look after landlords.Look no further just contact Sue.
Thank you Nigel for your lovely feedback and review it is very much appreciated, always a pleasure to help!
5/5
Trustpilot2nd review
From start to finish Linley and Simpson have been amazing throughout the process of moving homes. I would recommend them to anyone. I would like to add that Kelly Boot - Branch Manager and Lea Brear - Tenancy Progression Team H.O have both been awesome and are a credit to their company.
Wow James, worthy of 2 reviews this is such a great thing for us to read. Thanks again
5/5
TrustpilotNice first impression
Aiden Hamilton was Very welcoming , friendly and eager to help
Always happy to help Lisandra, I’m glad everything has worked out!
5/5
TrustpilotVery professional
Very professional! Aiden was helpful and addressed our concerns.
Thank you for the review! I am glad I was able to help - Aiden
5/5
TrustpilotSam was very efficient and helpful
San was very efficient and helpful
Thank you for the review, I’m glad you really liked the property. All the best with your move in.
1/5
TrustpilotTenants beware RUN!
Tenants beware RUN!! Horrid 1 year experience in a property that was just a living nightmare with a landlord who could not care less for the welfare of their tenants not even a care in the world for a 6 month old baby who was left in freezing conditions with a broken window for 8 weeks over the winter months even after persistent messages to get this fixed for us! Absolutely rubbish branch and they really need to be careful on the landlords they chose to represent as it makes you look even worse.
5/5
TrustpilotExcellent
Excellent. Easy and smooth process thanks to Emma Mitchell.
Hi Joe, thank you very much for your review. I hope you are settling into your new home!
5/5
TrustpilotParking Spot Contract
I needed to sort out a tenancy ASAP and the L&S team were extremely helpful in assisting me with my request. Specifically, Rashma supported me massively in expediting this process and answered a high volume of questions - cannot recommend the team and Rashma enough.
Thank you so much for your fantastic feedback! We’re thrilled to hear that Rashma and the team were able to assist you quickly with your tenancy needs. It’s great to know that Rashma’s support and responsiveness made a positive impact on your experience. We truly appreciate your recommendation and are here to help if you need anything else in the future!
5/5
TrustpilotExtra mile service to find me a property buyer.
Andy Bonner, Eesha and Alix at the City Centre branch (Sales Dept) did a great job of finding me a cash buyer from London at a difficult time in the market. I found the staff professional and efficient in their dealing with me and my solicitor. I am very pleased I chose them. Would recommend.
Thank you so much for your kind words and allowing us the chance to sell your John! If we can do anything for you in the future, you know where we are. All the best, Andy & Alix
5/5
TrustpilotQuality managing agents
My dealings have been with the Sheffield office and, in particular. Emma. They are a professional, knowledgable and friendly team, who helped me right from my first enquiry about renting out my flat. Emma has provided me with an excellant level of service over the past 12 months and I would be happy to recommend them.
Thanks for your review and your feedback of our Sheffield office. We appreciate your kind words.
5/5
GoogleA fantastic estate agent. We put our house on the market during the pandemic and Amy White from the Harrogate team has been incredibly helpful for the whole time it took to sell, constantly bringing in viewers and quick with feedback even during the most difficult of times. She has always been really friendly whenever we speak, any problems or queries she is quick to get back to me with a reply. Would recommend highlyPositiveResponsiveness, Quality, Professionalism, Value
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Linley and Simpson and for letting us know what an amazing job Amy is doing!
5/5
TrustpilotWhat a team
What a team. I had a really bad experience with other agents in the area, and I had spoke to Zak regarding a property on Rightmove, he sent over an application form and a video tour straight away. Fingers crossed!
5/5
TrustpilotHelpful and quick
L n S showed 2 more properties apart from the one I booked to view. And they were focused on helping me get one I liked. Once I settled on one, Sebastian immediately started to help me lock it down with really thoughtful and warm-toned emails (He says he's new to the job but NEVER CHANGE SEBASTIAN).
Hi Fope, thanks for the kind words! Really appreciate the positive feedback, enjoy your new property. Sebastian
5/5
TrustpilotExecllenent prompt response to the…
Execllenent prompt response to the repairment issue. Natahsa updated us as often. Well done. The bathtub has since been working effectively.
5/5
TrustpilotSale of House Headingley branch
Michael and team at Headingley did a great job selling our house. Excellent communication throughout and listened to what we wanted.
Thank you for your review, Michael will be so pleased with your feecback!
5/5
TrustpilotGreat customer serivce
Spencer, took the time to give me a good overview of the rental system in the country and Leeds in particular. He listened to my needs and was able to find a flat that met my needs. I felt listened to and in good hands. I have already recommended your company to others.
Hi Ken,It was great to meet you and be able to help with what looked like it could be a tough search when we started.I really appreciate the positive feedback and, recommendations from satisfied viewers make such a difference to what we do, so thank you.Good luck with the move, I hope you enjoy the apartmentMany thanksSpencer
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