Trusted Agent profile · Harrogate
★★★★★
2,744 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,744 reviews on two platforms, including 221 Google reviews rated 4.5. See how it compares with other estate agents in Harrogate.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent!
Rebecca has been excellent. Helped make our move a lot smoother. Great communication, too. Would definitely recommend!!
Thank you so much for your lovely review! I am so glad you found the perfect property and you have both settled in. Thank you, Rebecca
5/5
TrustpilotExcellent Service
Linley and Simpson City branch have been my estate agents for the past two years and their customer service is one of the main reasons I have stayed with them - they're always approachable and knowledgeable. Luke and Bradley have been stars in helping me sign for a new flat and have been supportive every step of the way. Thank you!
Thank you for taking time to write such a lovely review Ellie! Were really glad you’ve had a good experience and wish you all the best with the move.
5/5
TrustpilotSuch an easy process!
I have never used this agency before however I cannot express how easy they have made the moving process for me. Lea Brear dealt with most of the emails for me and all I had to do was fill out forms and submit them. Once they process the email sends automatically. I’m so thankful for the level of ease in everything.
I’m delighted to know our customer service was able to meet your expectations and thank you for your feedback and I hope to serve you again in the future!
5/5
TrustpilotExcellent experience selling my house
I recently sold my house through L&S Headingley and was very impressed with Kieran who assisted us with the transaction and kept us updated at all stages of the process. He was professional, polite and supportive at all times. Many thanks also to Michael and Ibby in the Headingley Branch.
5/5
TrustpilotGreat experience
The team over all are amazing, polite, kind and efficient in their work. Notable shout out for Miss Hayley Oldfield she was the one I had most communication for any concern with the property or the contract, she was efficient kind and very polite.Always had a solution.I have dealt with the team for a few years.Amazing
Hi Shahbaz, thank you for leaving such a lovely review for myself and the team. We work very hard to keep our tenants and landlords happy and it’s great to hear that it’s appreciated.
5/5
TrustpilotVery easy start to finish renting out…
Very easy start to finish renting out apartment out. Jordan was a big help for us
We are really happy that Jordan could help and made it easy to rent your apartment out with us!
5/5
TrustpilotSuper easy and efficient viewing…
Super easy and efficient viewing service provided today by Declan - he was very knowledgeable about the properties and the area, and was able to offer lots of advice and guidance on what type of property would suit me best. I was extremely grateful for all his help, and I thoroughly enjoyed my viewing experience! Thanks again Declan :)
Thank you for your feedback! We’re glad to hear that Declan provided a knowledgeable and efficient viewing experience and offered valuable advice on finding the right property. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
5/5
TrustpilotOliver & Michelle are Superstars!
I just want to say how Impressed I am with Michelle and Oliver, I’ve had nothing but bad service from previous agents and honestly Michelle and Oliver have been a breath of fresh air. Incredibly efficient and so professional it’s a been such a great process and continues to be with both of them. Thanks both!
Thank you for your kind words Sam, we look forward to working with you in future.
5/5
TrustpilotMy move in transition was smooth and…
My move in transition was smooth and easy thanks to Amina for the help as well as being reliable.
Thanks for your review Marcus!
5/5
TrustpilotJust want to say a big Thankyou to…
Just want to say a big Thankyou to Kelly who has been looking after us throughout our moving in process she is very sufficient at her job and made it stress free. Also Thankyou to Megan who had made collecting our keys a lot easier. Couldn’t recommend them both enough, both Very polite and easy to talk to. Thankyou again!
Thank you for taking the time to leave the review, we really appreciate it!
5/5
TrustpilotDaniel Crewe was friendly and…
Daniel Crewe was friendly and informative and was in general a pleasure to deal with. Would recommend his services.Tim Kellett
Hi Tim, Thank you for your review! More than happy to help you with your property search! - Dan
5/5
TrustpilotJodie and Jasmine were really helpful…
Jodie and Jasmine were really helpful throughout the process of my rent renewal.
Thank you for taking your time to leave a review, Olayinka. We are glad the transition was smooth for you!
5/5
TrustpilotSpencer was super friendly
Spencer was super friendly, kept me informed & showed me properties that matched my interests
Hi Phoebe,Thanks for the positive feedback.I appreciate we didn't have much time for your search, so it's fantastic that the one apartment available for viewing was the perfect match.Hope you enjoy your new apartment.ThanksSpencer
5/5
TrustpilotHad a really smooth and quick let…
Had a really smooth and quick let process. Many thanks to Jade Wash and Luke.
We’re glad you’ve had a good experience so far Bala, wishing all the best with the move!
5/5
TrustpilotMany thanks to Samuel Priestly
Many thanks to Samuel Priestly. He was very helpful and courteous.
It was great to meet you and your family at the property. All the best
5/5
TrustpilotProfessional and helpful
I was kept informed at all stages of setting up the new tenancy and how the funds would be broken down. Jennifer Lowe dealt with my query about accessing the online portal promptly and helpfully which meant I could see everything there clearly as well as what was sent by email.
Thank you for your kind words, Dorothy. I’m glad we resolved the logging in issue quickly. Please let me know if you need any more help with the portal.
5/5
TrustpilotWorking with Natalie and Tom is a…
Working with Natalie and Tom is a pleasure, very helpful members of staff who are quick to address issues.
Natalie and Tom will really appreciate your review, thank you!
5/5
TrustpilotCarrie was really helpful
Carrie was really helpful and knowledgable about the property and surrounding area.
It was lovely to meet you Ange and congratulations on securing a property with us!
5/5
TrustpilotWent to look around a house in Burley-in-Wharfedale
Went to look around a house in Burley-in-Wharfedale. Scott was very approachable & helpful 👍
Thank you for the feedback, this is greatly appreciated!
5/5
TrustpilotGreat viewing experience with Samuel
Samuel was incredibly helpful and informative! Answered all my questions!
I’m glad you left the viewing feeling informed, we strive to provide a informative and pleasant experience on viewings. All the best.
5/5
TrustpilotThe L&S team were amazing especially…
The L&S team were amazing especially Amina she was great she was super helpful and professional.
Thank you Jackie for your review, I’m glad I was able to get you a nice apartment, I hope you enjoy living at your new place.
5/5
TrustpilotVery good service by Spencer Williamson
Spencer Williamson was very good, professional and easy going
Hi Daniel,Thanks for taking the time to leave the positive comments.There is always one flat for every person, I'm glad we managed to find the right one for you.Good luck with the move.Thanks Spencer
2/5
TrustpilotAgents did not seem to want to help us…
Agents did not seem to want to help us originally. We were rushed out the door when there was still 30 mins of business hours remaining. It was a struggle to actually move forward. Moving date agreed and paid for well in advance; key collection date agreed. When phoned to arrange time, other agent was borderline rude. Inventory emails not received until reported an issue.
Hello Andrew. From looking at the notes on our system it appears that our Branch Manager, Elise, reached out to you about your review. I do hope that she has managed to alleviate some of your concerns and you are settling into your new home.- Salena WestCustomer Service Manager
5/5
TrustpilotSpencer Williamson was very polite and…
Spencer Williamson was very polite and helpful
Thank you for your feedback! We’re glad to hear that Spencer was polite and helpful during your experience. Providing excellent service is important to us, and we appreciate you taking the time to share your thoughts.
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