Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotIt’s very difficult to get the flat or…
It’s very difficult to get the flat or apartment to rent despite viewing many flats as the decision depends entirely on the landlord.However, the service provided my this agent is first class. They are responding our calls and arranging the viewings based of our request. And also, they are on time and explanations during the viewings are delivered well.
Tshering · 22 August 2024
Agent replied · 22 October 2024
Thank you for you kind words and taking your time to leave a review, its much appreciated!
★★★★★ 5/5
TrustpilotLinley & Simpson have been managing my…
Linley & Simpson have been managing my property for over ten years. They are reliable, look after my property and find me the best tenants.I've recently had Rachel in Renewals liaising between myself and my tenants. She has been really helpful, insightful, knowledgeable and always kept in informed, resulting in a really good outcome for all concerned.I would highly recommend Linley & Simpson.
Yvonne · 12 June 2024
Agent replied · 15 June 2024
Thanks for your lovely review Yvonne, it was a pleasure to organise for you! All the best, Rachel
★★★★★ 5/5
TrustpilotZak was wonderful and very…
Zak was wonderful and very understanding about my transport troubles when arriving to view the property.
Nikita · 23 May 2024
Agent replied · 15 June 2024
Amazing review, thank you!
★★★★★ 5/5
TrustpilotGreat team, wouldn’t hesitate to recommend them!
We sold our city centre flat through Morgan’s with L&S using I am Sold. The advice to sell originally came from Nigel Lenton. His knowledge is exceptional and the advice he gave meant we were able to sell quickly. The process was pretty easy and his team were always on hand, we had to move tenants out wary and they helped them find a new home. If you are looking to sell a property I can’t recommend the team highly enough. Oli and Andy were always on hand too to help with any queries and make the transaction as smooth as possible.
Charlotte · 9 April 2021
★★★★★ 5/5
TrustpilotCourtney was very friendly and bubbly
Courtney was very friendly and bubbly. I really enjoyed the tour of the apartment and I felt very welcomed.
Jen · 25 March 2024
Agent replied · 15 June 2024
Thank you for such kind words Jen, it was so lovely to meet you and show you such a nice new apartment. I’m looking forward to working with you to secure a property. All the best,Courtney
★★★★★ 5/5
TrustpilotSophia Clough is very nice and patient…
Sophia Clough is very nice and patient lady, she showed us around the property and answer us any questions.
Linyuan · 25 March 2024
Agent replied · 15 June 2024
Thank you Linyuan! It was a pleasure to meet you.
★★★★★ 5/5
TrustpilotThanks Aiden
Aiden was very professional, helpful and patient with all the questions we asked him about the property.Thanks Aiden.
Walter · 13 April 2024
Agent replied · 15 June 2024
Thank you Walter! - Aiden
★★★★★ 5/5
TrustpilotBy far our smoothest moving experience to date.
We’ve moved house a few times, and this was by far our smoothest experience. The team at Linley & Simpson Ilkley, were extremely helpful in ensuring we were moved in as easily as possible, our utilities and services were all covered, and provided useful follow ups following the move, to ensure we’re settled.
Rishi · 22 November 2024
Agent replied · 26 December 2024
Thank you for sharing your experience! We’re thrilled to hear that your move with Linley & Simpson Ilkley was your smoothest yet. It’s wonderful to know our team could assist in making the transition seamless, from handling utilities and services to providing follow-ups to ensure you’re settled. Your feedback motivates us to continue delivering exceptional service, and we’re here if you need anything in the future. Wishing you happiness in your new home!
★★★★★ 1/5
TrustpilotWould give 0 stars if I could
Would give 0 stars if I could.Throughout my time with Linley and Simpson, I had numerous complaints about the flat above and next to me, at which point there representative told me “maybe you are too sensitive to noise”. I was told that the flat next door was not rented through Linley and Simpson, which was a complete lie. Throughout my stay their members of staff showed a lack of professionalism towards me - I had signed my tenancy and couldn’t get out without a huge upfront fee for remarketing. They didn’t care once I signed the dotted lines on the tenancy agreement. To anyone looking to rent a property through Linley and Simpson - take my advice and DONT!! A shoddy company who try and scam their tenants by charging over the odds cleaning costs for a build up of dust when I vacated the hellhole of a property 2 weeks before my tenancy ended. Should they have inspected the property straight away, they would have seen that it was clean however they have left it weeks, and a build up of dust formed and now they are trying to charge me £130. I had a worse experience with the Leeds City Branch than I ever have with any landlord in the past. AVOID AVOID AVOID!!!!!
Aaaaaa · 5 May 2023
Agent replied · 15 June 2024
We are sorry to hear about your journey with us! Thank you for taking the time to share your experience. We're sorry to hear that we didn't your expectations. We take all feedback seriously, and we appreciate your honest feedback.
★★★★★ 5/5
TrustpilotEboney
Eboney was extremely helpful in sorting a problem out for me. She was very understanding and very reassuring
Dean · 11 April 2024
Agent replied · 15 June 2024
I’m so pleased I was able to help you with your deposit return. Best wishes for the future
★★★★★ 5/5
TrustpilotAiden was very informative and helpful…
Aiden was very informative and helpful during the property viewing.
Jason · 3 September 2024
Agent replied · 22 October 2024
Thank you for your kind words! We're pleased to hear that Aiden provided you with informative and helpful assistance during your property viewing. If you have any further questions or need assistance, feel free to reach out!
★★★★★ 5/5
TrustpilotThe viewing today was amazing
The viewing today was amazing. Lydia is very friendly and calm 😊
Ada · 30 July 2024
Agent replied · 22 October 2024
Thank you Ada, for leaving Lydia a 5 star review,We are glad to hear you are happy with the service received!
★★★★★ 5/5
TrustpilotCourtney was amazing!
Courtney was amazing and well informed about the properties she was showing us! Highly recommend!
Noemi · 6 June 2024
Agent replied · 15 June 2024
It was so lovely to meet you both, thank you so much for the kind words of feedback. I look forward to working with you to find you the perfect home.All my best,Courtney
★★★★★ 5/5
TrustpilotNothing short of brilliant
Linley & Simpson have been brilliant with/for us. If something in the flat happens to break they take care of it quickly and efficiently. We asked to change a bed and Kirk in particular has been really helpful as our main mode of communication with the landlord. I wish all agencies were as prompt.
Dimitrios · 4 November 2024
Agent replied · 26 December 2024
We are glad to hear that Kirk and the Sheffield office have set a good standard for estate agents , thanks for the review!
★★★★★ 5/5
TrustpilotVery helpful and quickly resolved the…
Emily was very helpful and quickly resolved the boiler issue, putting all of our minds at ease! :)
Xavier · 9 April 2024
Agent replied · 15 June 2024
Wonderful review and we are so pleased Emily sorted the repair out quickly!
★★★★★ 5/5
TrustpilotQuick
My viewing was quick and well answered as Amina was clear about the apartment description which made me want it more.
Markus · 6 February 2024
Agent replied · 15 June 2024
Thanks for your review of Amina!
★★★★★ 5/5
TrustpilotStaff Aiden Hamilton was nice and…
Staff Aiden Hamilton was nice and punctual for the viewing
Ka · 30 August 2024
Agent replied · 22 October 2024
Thank you for your feedback! We're glad to hear that Aiden was punctual and pleasant during your viewing. If you have any more questions or need further assistance, feel free to reach out!
★★★★★ 5/5
TrustpilotWe used Jordan Fields at Linley &…
We used Jordan Fields at Linley & Simpson to rent out our flat. From taking the photos and listing it on the website, to the tenant moving in took less than 2 weeks. Jordan organised all the necessary certificates and the background checks on the prospective tenant. I would highly recommend.
Chris · 16 December 2024
Agent replied · 26 December 2024
Thanks Chris for the detailed review and we are very happy to hear that Jordan took care of everything for you!
★★★★★ 5/5
TrustpilotGreat service
Emily was absolutely lovely and very helpful. She also responded to all my queries promptly.
Consumer · 3 June 2024
Agent replied · 15 June 2024
Wonderful review thank you so much!
★★★★★ 5/5
TrustpilotEbony and the team are always quick to respond
Ebony and the team are always quick to respond to any queries and keep me updated regularly.
Guy · 25 April 2024
Agent replied · 15 June 2024
Thanks so much, Guy. We’re always happy to help!- Ebony
★★★★★ 5/5
TrustpilotKelly Boot was amazing
Kelly Boot was amazing, she was very helpful with the whole process and answered all the questions we had.
Miss · 16 March 2024
Agent replied · 15 June 2024
Thank you shalom, Kelly will be over joyed she made the process easy for you!
★★★★★ 5/5
TrustpilotGreat Service
Kelly was very informative and welcoming during our viewing a real asset!
Lauren · 25 July 2024
Agent replied · 22 November 2024
Brilliant news, thanks Lauren for sharing that feedback!
★★★★★ 5/5
TrustpilotHouse viewing
Aiden was a delight, very knowledgable about the property and the market at the moment.
Lucy · 31 May 2024
Agent replied · 15 June 2024
It was a pleasure Lucy, hopefully everything goes accordingly, Aiden
★★★★★ 5/5
TrustpilotJade and Luke were outstanding
Jade and Luke were outstanding, they deserve a raise at this point exceptional service
Victor · 18 June 2024
Agent replied · 22 November 2024
You’ve been a pleasure to work with Victor and we are more than happy to have found you a new home. Please do reach out if you need anything else throughout this journey!
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