Trusted Agent profile · Harrogate
★★★★★
2,745 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,745 reviews on two platforms, including 221 Google reviews rated 4.5.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotAgreed a sale within a couple of weeks of…
Agreed a sale within a couple of weeks of the property going on the market. Excellent proactive service throughout the process, special mention to Tom and Cal who ensured the sale completed after issues further down the chain.
Thank you Mark for the great review for Tom and Cal! We are glad they were so proactive throughout your sale
5/5
TrustpilotGreat ServiceI find all the staff at Horsforth…
I find all the staff at Horsforth attentive and efficient especially Megan & Kate in marketing and facilitating our most recent turnaround of tenant.
Thank you very much Steve for your kind words. Kate and I are very happy to hear that we could help!
5/5
TrustpilotGreat service!
This service was quick and easy to use, I needed a new fridge and it was sorted very swiftly by my agent, Charlotte Ferguson. Communications were great and everything went smoothly, Thankyou!
5/5
TrustpilotMaja - highly recommended PM
I have had the pleasure of working with Maja as our PM got our properties in York. Maja is attentive and on the ball. Always happy to assist when we need extra help or guidance.
Thank you for taking your time to leave a review Davina and your kind words. It was great working with you.
5/5
TrustpilotMark and Ellie were fabulous
Mark and Ellie were fabulous. Ellie was so friendly and helpful at the viewing and mark responded quickly and was so helpful in securing the property!! Thanks guys :)
Hello! Thank you so much for leaving a review, it means so much to Ellie and I. We wish you all the best with the move going forward!
5/5
TrustpilotFantastic service
Spencer was excellent all the way through the process and was incredibly helpful in our search for a flat. We would thoroughly recommend him for anyone looking in the future.
Hi Christian,Thanks for the really positive comments and taking the time to leave this feedback, it's always appreciated.Recommendation from satisfied viewers is what I always aim for, it's better than any marketing tool we have, so thank you for the kind words.Many thanksSpencer Williamson
5/5
TrustpilotJohn Hanlon Renewal
John made a situation that had the makings of a hard time easy and got me a good result. He had a courteous and diligent approach to the issues involved.
Thank you so much for your positive feedback. I’m over the moon I was able to sort the renewal out for you before I went away. Hopefully it puts your mind at ease.
5/5
TrustpilotCourtney was amazing when showing us…
Courtney was amazing when showing us our property. She was approachable and very informative. She’s a great asset to the company. She gave details towards the property and answered our questions flawlessly!!!!!
It was so lovely to meet you both at the property. Thank you for your kind words of feedback Farhan. I’m so glad we were able to find you the perfect home. All my best,Courtney
1/5
TrustpilotWon't use again
We were quite excited regarding a property we had seen online. I decided to call and enquire to hopefully arrange a viewing. I was put on hold by a young girl on three occasions who didn't sound like she knew what she was doing only to be told the property had been let! I would like to add the property which was situated in Methley stated clearly on the website that the property would be "Available from 20/7/2024.Bad management when she didn't even know what properties were on their website to start with but then not to change the property details is again unacceptable. I don't like my time being wasted, nobody would.I would not use this "Agent" again. I had no choice but to leave one star which I had to do very reluctantly.
We apologise for the less-than-ideal experience you had when you called. The agent who assisted you is our new apprentice, having started just a few days ago. Unfortunately, she didn't get a chance to inform you of this, which might have helped explain why she seemed less knowledgeable than expected.The property you inquired about has recently been let, and our website will soon be updated to reflect its 'Let Agreed' status as part of our standard process. The date you mention is the date the property is available to move into and this is the correct date.The rental market moves very quickly, as you are likely noticing. We wish you the best in your continued property search.
4/5
TrustpilotVery good
We have been with Linley and Simpson for 2 years, they are reliable and helpful, Megan has been a big help to us, even when are ready to move out, would recommend.
Thank you for leaving this great review, we are so happy to hear that you had a good experience with Linley and Simpson!
5/5
TrustpilotGreat Service
Lisa is great to deal with, efficient and friendly and nothing is ever too much trouble. Would recommend her highly to anyone looking to enter the rental market (as a landlord or a tenant).
Thank you Penny for the lovely review, it’s always a pleasure working with you!
5/5
TrustpilotLydia was really helpful and friendly
Lydia was really helpful and friendly. She answered any questions we had but also gave us the time and space to look around and talk about the property.
Thank you for the review, Josh, I hope I can continue to help going forward.
5/5
TrustpilotAll the staff have been excellent…
All the staff have been excellent throughout. Tamsyns communication & attention to detail was second to none.
Thanks for the feedback and the shout out to Tamsyn, we genuinely appreciate you taking the time to review our service!
5/5
TrustpilotLettings team York
As a landlord, I chose Linley & Simpson, York as my letting agent. From the start, Helen J has done everything that she can to make the process of re-letting my property less stressful and turned it into a positive experience for me. Helen has patiently listened to my concerns and offered useful and sensible solutions with her professional expertise. All the letting team have been friendly and willing to help. Thank you - I really appreciate it.
Thank you Dorothy for your kind words.It was a pleasure to work with you and I am so pleased we could help you through a trying time. I’m glad you had a less stressful experience and look forward to working with you in the future.
5/5
TrustpilotFriendly and helpful
Ben was friendly and helpful when he showed us round a rental property. He talked us through the process and gave us time to look round. Thanks :)
Thank you for your nice review!
5/5
TrustpilotFirst house inspection
The inspection process was stress free and a friendly experience! Tyla Lyman is a lovely, friendly person who is super informative and really approachable! It was really reassuring!
Thank you for your lovely words Jazmin.It was lovely to see you and how you have made the property your home. See you again in 6 months.Kindest regards,Tyla
5/5
TrustpilotDelighted with the team
Delighted with the way the team have handled a challenging transition from a difficult tenant to a new tenancy. Special mention to Wendy for her ability to smooth the bumps along the way. Thank you!
Hi Edward, I’m so pleased you’re happy with the service we have provided. it’s been a pleasure to work with you again, as always. Wendy
5/5
TrustpilotGreat expertise and efficiency
We are letting our apartment in Doncaster through Linley & Simpson, and have been very happy of our choice so far.Kelly, who is talking care of us, has been extremely helpful and knowledgeable. She has our interests at heart and takes all the time needed to entertain our queries - very appreciated. The apartment (new built) was let at the expected rent and much faster than we anticipated.Thank you for everything!
Wonderful news you have felt in the right place and looked after, this is exactly why we do what we do. Thanks so much Nic.
5/5
TrustpilotWe are currently a contractor who work…
We are currently a contractor who work with the Hessle office. They are a pleasure to work with, especially Will who is very organised with sending jobs and making sure we are paid on time!!
Thanks for your kind words Daniel. It’s a pleasure to work alongside you!
5/5
TrustpilotApproachable, friendly and supportive throughout whole process
The whole process from start to finish was made a lot less stressful thanks to the hard work and support we had from the team working on our sale and purchase. We would highly recommend Jemma and her team in the future they’ve been fantastic!
Thank you for your feedback, it really is appreciated!
5/5
TrustpilotMaddie is a great communicator and has…
Maddie is a great communicator and has always been available with advice and ideas. Letting my property this time around has bee a very positive experience
Thank you for your lovely review, I am glad I can make your experience in letting your property positive- Maddie
5/5
TrustpilotVery efficient and effortless service
Very efficient and effortless service. Big shoutout to Sebino for taking us on a tour of three properties in one go, he is super. So far very happy with Linley & Simpson
Thank you Evan this is lovely to hear, we hope the rest of the move in process is as smooth!
5/5
TrustpilotSuperb
Excellent - professional and efficient service, Ellie was very quick in responding to emails and the whole process was seamless. Second time I've applied to rent a property with L&S in recent years and I would certainly recommend.
Thank you Gary for your kind words, see you on move in day!
5/5
TrustpilotLydia was a lovely friendly person
Lydia was a lovely friendly person , made the view very easy & give me a lot of information about the area & school.. I’m relocating from Ireland!
Thank you for your feedback! We’re delighted to hear that Lydia made your viewing easy and provided you with helpful information about the area and schools, especially as you’re relocating from Ireland. If you have any more questions or need further assistance with your move, feel free to reach out. We’re here to help!
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