Trusted Agent profile · Harrogate
★★★★★
2,745 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,745 reviews on two platforms, including 221 Google reviews rated 4.5.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent knowledge particularly Ben
Highly recommend particularly Ben who explained the letting process as a prospective landlord. He was very informative and thorough not to mention speedy at replying and assisting me where needed. Very impressed !
Thank you for your kind review, I look forward to assisting further going forward!
5/5
TrustpilotGreat experience
I recently needed to extend the lease on the property I'm leasing. John Hanlon was very helpful by being very prompt in responsing to questions/queries and finding the best solution for my circumstances.
I’m so glad you’re experience and the service you’ve received from myself has been positive, and that I was able to put your mind at ease by finding a solution that suits both parties for your tenancy renewal. I really appreciate your kind words and wish you all the best.
5/5
TrustpilotVery helpful
Constant and friendly communication from the team at Linley & Simpson. Cal made the process very easy for me, considering it was my first home, and was very quick to deal with any queries I had.
Thank you for your review Neve, it was a pleasure dealing with you. All the best in your first home. - Cal
5/5
TrustpilotI wanted to Laura Campbell and the team…
I wanted to Laura Campbell and the team at Linley & Simpson.Your assistance throughout the sale of my deceased sister's estate was excellent; many thanks.Sam Hubbard
Thanks so much Sam, we were really pleased to be able to help. It was great working with you, and we all wish you and your family the best for the future.
5/5
TrustpilotFrom finding the my tenancy at my…
From finding the my tenancy at my current address was going to be terminated. I can say that collectively the team in the Beverley branch have been very helpful and reassuring Mairi advising me with the plans and what to do nextI would recommend Linley to other people, not just at this time but throughout my lease of over 10 years, I have never had any issues / problems which haven't been resolved
Thank you so much for the kind words, Vicky! I’m so happy we have been able to find you a new home with us and continue a tenancy with yourself! It has been an absolute pleasure to help!
5/5
TrustpilotProperty viewing
Sam was very welcoming and answered any questions I had about the property and the area. I would definitely recommend Linley and Simpson to others based off this experience:)
It was pleasure to meet you at the property, thank you for leaving a review. All the best
5/5
TrustpilotKirk Marriot was excellent on his visit…
Kirk Marriot was excellent on his visit to our apartment to carry out the inspection. He was very friendly and helpful. Thank you!
Thank you for your kind words! We’re delighted to hear that Kirk provided excellent service during your apartment inspection. It’s wonderful to know he was both friendly and helpful. We’ll be sure to pass along your appreciation to him. If there’s anything else we can assist you with, please don’t hesitate to reach out.
5/5
TrustpilotGreat experience
Great experience. Chelsea was the agent I worked with. She was great throughout the whole process, from the initial inquiry, to the property viewing and helping with all the paperwork.
Thank you so much for taking the time to leave a review. It was a pleasure finding you your new home and we wish you all the best with the move.
5/5
TrustpilotWe are very grateful for the service and support provided by Linley and Simpson.
Linley and Simpson was the first agency we chose when we moved to Leeds and we stayed with them for three years. Throughout this period, we came to understand why they are regarded as one of the best agencies in the market. Our experience with them was very positive! Every time we encountered an issue in our apartment, it was typically addressed in a prompt and efficient manner. In out last flat, we were mainly supported by Matt Kendrick and he handled our concerns with care and professionalism. For instance, when we requested a new mattress upon moving into the flat, it was delivered within two days! This level of responsiveness significantly contributed to our satisfaction!We are very grateful for the service and support provided by Linley and Simpson.
Thank you so much for you review and your kind words Cynthia, it’s great to hear you’ve been happy with our service during your tenancy!
5/5
TrustpilotTenant
I am a tenant, and my bathtub faucet was leaking. I notified the maintenance staff, and a repair technician was scheduled to fix it on the same day. Unfortunately, the issue was not just the faucet; the pipe in the wall was also leaking. After understanding the situation, the maintenance staff immediately contacted the landlord, and the repair was quickly resolved. I appreciate the maintenance staff's prompt response and the technician's thorough work.
Thank you for sharing your experience! We’re glad to hear that our maintenance staff responded promptly to your concerns about the leaking faucet and pipe. It’s great to know that they were able to quickly address the issue and communicate effectively with your landlord to ensure a swift resolution. We appreciate your kind words and are here to help with any future maintenance needs you may have!
5/5
TrustpilotGreat Letting/Estate Agents
We've had a brilliant experience with Linley and Simpson.We were shown around the property we wanted to rent by Kelly Boot, who was very welcoming and presented the house to us, covering all the questions we were going to ask. Best of all Kelly promised to get the application forms over to us that same afternoon even though the office had closed (it was a Saturday) and she did indeed do so, which is rare these days. Everyone involved in the process so far has been lovely, informative and helpful as we secured a rental and wouldn't hesitate to recommend Linley and Simpson to those looking to buy or rent. Thanks guys :-)
Thank you Matt for the lovely review and we were so happy you were pleased with everyone and Kelly. We hope you enjoy the new house!
4/5
TrustpilotReally good sign on process
Really good sign on process, Nicola and Lisa were really helpful. Sometimes when we reported to maintenance it was hit and miss but I'd just ask Nicola to sort it and she did.
Thank you for your review Rachael. It was great to work with you and please don’t hesitate to contact us in of you need anything in the future!
5/5
TrustpilotHouse viewings
Ebonie is so helpful and supporting with trying to find a property . Highly recommend using Linley and Simpson . Pudsey branch
Thank you so much, happy to help you anytime!
5/5
TrustpilotA good experience.
Maddie has been very conscientious, going the extra mile with my property Let. I am very grateful for her help and support, and keeping me informed throughout.
Thank you for your lovely review. I am glad I have been able to help.- Maddie
4/5
TrustpilotAmina was very helpful
I had a great experience with Amina who showed me around a few properties when I was looking last month. She was thoughtful and very friendly. I was especially impressed by her recommending some apartments that I hadn't booked on. This felt tailored and was really valued as I was coming in by train from another city to look.Overall a very good experience. I'm only knocking off one star because I'm waiting for the company to get back to me about a repair I put in for 8 days ago (a broken blind that I noticed on the first day moving in). I'll gladly knock it up to 5 when that's all sorted!
Thank you for sharing your experience with us! We're delighted to hear that Amina provided thoughtful and friendly service, and we're glad her tailored recommendations were helpful during your property search. We appreciate your understanding regarding the repair request, and we're working to address it as quickly as possible. Your feedback is valuable to us, and we look forward to resolving this issue promptly so you can fully enjoy your new home.
5/5
TrustpilotSam was a massive help with finding a…
Sam was a massive help with finding a place for me and my partner helping us find a pet friendly house. It’s the best estate agent I have dealt with and I’d would recommend to anyone finding a place
Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us and we hope you enjoy your new home.
5/5
TrustpilotA great experience
I was recommended the team at Headingley L&S by a friend of mine and the staff there were fantastic. My sale was looked after by Kieran (and Ryan, in Kieran's absence) and they just did their absolute best to ensure a smooth sale for us. Despite some hiccups along the way, they were always in communication, supporting us, and doing as much as they could to help. They were polite, professional, honest and respectful at all times.
Thank you so much for allowing us to help with your Property Sale Jenny, and for your kind words! Wishing you all the best for your move 😊Team Headingley
5/5
TrustpilotGood letting agents
Lauran Taylor was extremely helpful and professional. The team was very kind and attentive when we moved in and have kept their standards ever since. We really appreciated their many efforts and care for their tenants
Hi Sam, thank you for your review. You are more than welcome and I happy that I could help!
5/5
TrustpilotGreat Service
Amina Hussain was our agent and she was superb. Extremely communicative and well informed on the property. We would highly recommend her services to any young professionals looking to rent in city centre!
Thank you Sandy for your lovey review, I am glad I was able to help you throughout your application, feel free to get in touch if I can help with anything else!
5/5
Trustpilotpolite and professional, 100% recommend
We have just moved into a new letting property and Emilia Cooling has been our designated agent. Emilia has been polite and professional throughout as well as being informative about each stage of the process.
Hi Danielle, thank you for taking the time to leave me such a kind review! I’m very happy to have helped you throughout the process of letting your new property, Emilia
5/5
TrustpilotNo issues and very responsive
We lived at our rented property for a year and I have nothing bad to say about Linley and Simpson. Always very responsive with queries and always dealt with any issues with the property. Throughout the tenancy, I dealt primarily with Will Stipetic, the senior property manager who always kept us informed of any inspections that needed to be conducted, and was never unreasonable if we had to change dates for any inspections or work that needed to be carried out.
Thank you for leaving this great review, we are so happy to hear that you had a good experience with Linley and Simpson
5/5
TrustpilotEfficient maintenance by the team
I have been dealing with Linley & Simpson with regard to my let property in Leeds and some repairs that needed to be done urgently. Nicole in the maintenance team has been supporting us with this and quickly obtained some quotes, arranged the repair and provided regular, polite updates as the works proceeded. The whole process has been very smooth and it is very reassuring to know that issues like this will be dealt with efficiently by the Linley and Simpson team!
Hi Mark, Thank you for taking time and writing me a review, Happy to hear you had a positive experience with my service. Have a lovely day!Many thanksNicole
5/5
TrustpilotThank you Amina
This is my first time doing flat hunting with the company.A big appreciation to Amina who helped a lot with detailed introduction to the flats she showed us along with speedy reply to our application.Thank you Amina!
Thank you Shao for your review, I am glad I was able to get you a nice apartment, I hope everything goes well with your move in.
5/5
TrustpilotThanks, Mark!
Mark was informative, pleasant and very helpful throughout our move-in. He made the process straight-forward, responded quickly to any queries we had, and has given us generally excellent service since our move. Clearly a real asset to L&S!
'Hi Stephen, thank you for taking the time to write such kind words, it really goes a long way. I hope you and Joe are settling in well to your new home. Best wishes Mark!
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