Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe team at Linley & Simpson have been…
The team at Linley & Simpson have been incredible in helping me move into my new home. I cannot thank Tracey enough, what was quite a stressful, tricky situation was made manageable due to her experience & patience. They really did everything they could to help and I certainly would not hesitate to use them in the future. Thank you all again.
Natalie · 25 April 2024
Agent replied · 15 June 2024
Thank you Natalie for taking the time to leave a lovely review, I appreciate this. So glad we managed to get everything sorted for you.Thank you.Tracey
★★★★★ 5/5
GoogleI have nothing but great things to say about our experience. Mark is absolutely amazing! He went above and beyond to help us find a home and has checked in with us while we’ve settled in. I now consider him a friend. Katie and Michael also helped us out explaining things and walking us through the process since we are new to the UK. We really appreciated it! Very friendly and professional. I’d highly recommend.
Kim · 15 June 2023
Agent replied · 14 June 2024
Thanks for the awesome review, Kim! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
★★★★★ 5/5
TrustpilotStaff from accounts were so helpful!
Been renting this property a while and had some issues with payments. Spoke to Victoria from the accounts team who was extremely helpful in explaining the situation and was very kind. She made the whole process easy for me to complete and I’ll be asking for her in the future!
Ellie · 8 November 2024
Agent replied · 26 December 2024
Thank you so much for sharing your experience! We’re delighted to hear that Victoria from our accounts team was able to assist you so effectively and kindly. It’s great to know she made the process easier for you. We’re lucky to have such dedicated team members, and we’ll be sure to pass along your kind words to her.
★★★★★ 5/5
TrustpilotMark Nowoslawski an asset to the L&S Headingley Team
Have used Linleys and in particular Mark Nowoslawski for a number of years now. He is my go to person in the Headingley branch. He is efficient, informative, knowledgeable and a great asset to Linleys, he works tirelessly to ensure that we always get the best fit of tenant for our rental. Extremely happy with the service he always provides.
Sara · 2 May 2024
Agent replied · 15 June 2024
Hi Sara, thank you so much for the kind words and taking the time to leave a review. It is so great to hear you have had a great experience and really happy we found tenants so quickly, I wish you all the best with the tenancy!
★★★★★ 5/5
TrustpilotOverall good service
Overall good service. We were very happy with Kieran S as our agent and would like to thank him for a smooth experience. Kieran was friendly and helpful, and always got back to us quickly. He also promptly passed on any messages between us and the vendor and was always happy to get back to the vendor to clarify things.
MB · 20 May 2024
Agent replied · 15 June 2024
Thank you very much for your review. We are so pleased you had a great experience! All the best for the future- Team Headingley
★★★★★ 5/5
TrustpilotCan't beat Tony Taylor!
Tony Taylor is an absolute legend, always going above and beyond actually carries out any tasks at hand and always gets back to you with updates, best agent I've ever dealt with and will help out in any way shape or form for any property issues, also has a good power team with good contacts for anything. Best person to develop a professional relationship with!
Ricky · 8 February 2024
Agent replied · 15 June 2024
Thanks for your amazing review and we are very happy that you are pleased with the service that you are receiving from Tony and the rest of the team!
★★★★★ 5/5
TrustpilotThank you Faye at York Branch
It was an absolute breath of fresh air contacting Faye at the York branch of Linley and Simpson. Faye was very knowledgeable, super polite and very helpful and friendly with all my enquiries and explained the letting process, properties, deposits etc and arranged our viewing. An excellent service from a true professional, thank you
Jane · 30 August 2024
Agent replied · 22 October 2024
I’m so glad I could help Jane. It was an absolute pleasure speaking with you!
★★★★★ 5/5
TrustpilotGreat service and extremely responsive!
Partnering with the team has made the experience of becoming a landlord extremely straightforward. We initially spoke with Simon ahead of completion, he was great, and were then working with Lisa post completion. Lisa was fantastic at answering our questions and finding us a tenant within the first few days of listing our property! Thank you!
Adam · 26 July 2024
Agent replied · 22 October 2024
I’m glad I was able to help, thank you for the review - Aiden
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Really appreciate the help and advice, given. Big thanks to Paula Dunham. For keeping me informed on work being done. From start to finish.
Andrew · 27 May 2026
★★★★★ 5/5
TrustpilotExcellent Service from L&S
We really appreciated the professionalism demonstrated by Iwona, Grace, Megan and the team at the Horsforth office, dealing with the turn round of tenants. There were a number of challenges associated with this change of tenants and the team at L&S were excellent, supporting us all the way.
David · 28 November 2024
Agent replied · 26 December 2024
Thank you very much David for your lovely review, we really appreciate your feedback, and we are happy that we could help!
★★★★★ 5/5
TrustpilotWonder Women!
Massive thanks to Wendy, Ebony and Elise from the Referencing Team for providing such an amazing service - top notch support and patience, going above and beyond to put the tenants minds at ease! Our process wasn't the easiest, but the ladies definitely made it more clear and safe for us to digest. Very grateful and recommending to any potential future customers!!
Sandra · 26 March 2024
Agent replied · 15 June 2024
Hi Sandra, it’s so lovely to read about the positive experience you’ve had with us and I’m so happy that you’re enjoying your new home! - Wendy
★★★★★ 5/5
Trustpilot100% recommend Linley and Simpson Hessle Branch
Carl did our property inspection today and was very professional. Also thank you to Rachel Urry and the rest of the Hessle Branch for everything, especially at the start of the process you all went out your way to help us with going forward for the property and getting us the keys ASAP. Everyone is lovely and approachable. 100% recommend
Rebecca · 3 May 2024
Agent replied · 15 June 2024
Thank you for the review. It has been a pleasure to help and assist you. Many thanks!
★★★★★ 5/5
TrustpilotJust bought my first house with Linley…
Just bought my first house with Linley and Simpson York. They've been amazing from the beginning to the end. Prob the best seller agent in York! Special thanks to Laura and Tom for the viewing and Cal for the whole sale process afterwards. My keys came with a surprise linley and simpson mug and a lovely keyring!
Emre · 26 June 2024
Agent replied · 22 November 2024
We are so glad that everything went smoothly for you Emre! All the very best in your new home. Thanks, Linley and Simpson York sales team.
★★★★★ 5/5
TrustpilotBest Estate Agent
Words can not describe how incredible Amina was during my apartment viewing and during the application stage. She was on hand to help and very prompt with her responses. I feel that Amina truly went the extra mile in ensuring the whole process was smooth sailing.She was very professional, lovely, extremely helpful and is an absolute credit to Linley and Simpson.
Robyn · 9 April 2024
Agent replied · 15 June 2024
Thank you Robyn, I hope you are well. Thank you so much for your lovey review. I am glad I was able to do a good job. I hope everything goes well with your move in. feel free to get in touch if you have any questions.
★★★★★ 4/5
TrustpilotSmooth Transition
The experience was with regard to preparing our flat for an incoming tenant. The associated activities, cleaning, check out etc were all handled by Olivia Gascoigne in an extremely professional manner and backed up by excellent communication throughout the process. Even when a problem occurred with deductions from the previous tenants deposit Olivia was able to resolve matters without fuss or drama
Denis · 20 March 2024
Agent replied · 15 June 2024
Thank you for your review and feedback regarding Olivia. We are so happy she was able to assist you throughout the checkout process!
★★★★★ 5/5
TrustpilotI recently leased a property through…
I recently leased a property through Linley & Simpson. They found the tenant, did the checks and put all the lease paperwork in place. Easy and hassel free.
Adrian · 3 September 2026
Agent replied · 22 September 2026
Thank you for your lovely feedback! We’re delighted to hear that you found the process of leasing your property with Linley & Simpson easy and hassle-free.
It’s great to know that we were able to take care of finding the right tenant, completing the necessary checks and putting all the paperwork in place smoothly. We really appreciate you taking the time to share your experience with us!
★★★★★ 1/5
TrustpilotRefusing to refund was without heat and…
Refusing to refund was without heat and hot water last Christmas, won’t reply to emails or phone calls. Just bad people
Paul · 17 October 2026
Agent replied · 19 October 2026
We’re sorry to hear about your experience. We take concerns regarding heating and hot water seriously and would welcome the opportunity to look into the matter.
Unfortunately, we’re unable to identify the case from the information provided. Please email feedback@linleyandsimpson.co.uk with further details, including the property address, so that we can investigate and respond accordingly.
Thank you for bringing this to our attention.
★★★★★ 4/5
TrustpilotA very efficient service
A very efficient service. Generally communication during the lease proceedings from inception to completion was good for all crucial matters. A little more feedback on how the marketing was going during that period would have been appreciated. Overall very professional and would use again
MR · 13 May 2026
Agent replied · 29 May 2026
We're glad to hear you found our service efficient and professional. We appreciate your feedback regarding marketing communication and will strive to improve.
★★★★★ 5/5
TrustpilotMark was totally great
Mark was totally great! he has been very helpful and professional, with prompt response and quick process. I have been searching properties and doing viewings for weeks before I met him, and my search was found its end and secure my deal with his assistance. Thank you Mark and the Letting teams from Linley & Simpson!
Jihar · 6 July 2024
Agent replied · 22 November 2024
Hi Jihar, thank you so much for your kind words, they really mean a lot. We wish you all the best with your move and hope everything goes smoothly. Best wishes, Mark
★★★★★ 5/5
TrustpilotExcellent service and proactive staff
The service received from Lisa and Simon has been first class. From the moment we engaged with them to manage our property we received proactive communication and action. As a result, having just completed our purchase we should have tenants in within a matter of days. Would highly recommend Linley and Simpson to manage your property.
Jonathan · 4 July 2024
Agent replied · 22 November 2024
Hi Jonathan, after months of waiting for the completion, we finally got there, so very pleased we have been able to let the property so quickly!Thank you for your kind words, it been a pleasure working with you. Lisa and Simon
★★★★★ 5/5
TrustpilotLovely staff who care
Zak was really great. He showed us around each room, explained anything that may be a little different when moving in and was really lovely. He made the effort to talk to us, know a little about us and make our experience positive, which actually improved the way we felt about the property too.
Sophie · 7 August 2024
Agent replied · 15 June 2024
Thank you so much for your review and we are pleased Zak has made your experience a positive one.
★★★★★ 5/5
TrustpilotEfficient and Friendly
Georgia at L&S Ilkey is very easy to work with. She's friendly yet efficient and timely with her requests, responses and actions. I always feel fully informed, never pressured, and am given options to choose from.As a landlord, working with Georgia and L&S in general is a very reassuring experience.
Craig · 10 October 2024
Agent replied · 22 November 2024
Thanks very much for your kind words, we are delighted to assist you with an excellent service.
★★★★★ 5/5
Trustpilot5 star service
I can highly recommend Lisa to deal with any of your tenants issues and enquiries. She has been very professional and helpful. She is always happy to deal with any problems and gives good advice along the way. We use Lisa as our personal point of contact due to her having the knowledge of our rental portfolio.5 star recommendation from me!
J.WOOD · 28 March 2024
Agent replied · 15 June 2024
Thank you Janine for the lovely review, it’s a pleasure working with you!
★★★★★ 5/5
TrustpilotAmina is usually good at converting…
Amina is usually good at converting viewings into actual tenants. She usually comes back and gives me 10 reasons why she has managed to secure a tenant unlike some of her colleagues who come back with 50 reasons why they have not managed to secure a tenant. They should certainly learn from her.
Murtaza · 21 August 2024
Agent replied · 22 October 2024
Thank you, Murtaza, for your review, I am glad I have been able to find you good tenants, as a team we will continue trying to find you more tenants as your apartments come available again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
