Linley and Simpson Harrogate reviews

★★★★★ 5/5

Trustpilot

Excellent service and help from Seb Salvati

Moving home can be stressful, and we struggled to find any properties in our area. After talking to Seb at the Sheffield branch we found some amazing properties. Seb and the team have been a great help in this whole process, providing us with all the information needed and making our applications / viewings as stress-free and insightful as possible. Great branch, lovely people.

Jack · 9 June 2024

★★★★★ 5/5

Trustpilot

First house purchase

I’ve just bought my first house with Linley and Simpson. From the very beginning Paige Ellis has been amazing. She has always been easily contactable and always responds to enquiries promptly. She accommodated us coming back for multiple viewings and really reassured me throughout the process. Couldn’t recommend her and Linley and Simpson enough

Ikra · 18 November 2024

★★★★★ 5/5

Trustpilot

Mould/damp problem handled and resolved well

We had a significant mould problem in our flat - Emily was great in helping getting it sorted. She arranged the replacement of the ventilator unit and a decorator to fix the stains caused by the damp. She also facilitated delivery of a dehumidifier in the interim. She was always contactable and swift to reply to the email chain.A very professional and extremely helpful member of Linley & Simpson.

Tristan · 1 March 2024

★★★★★ 5/5

Trustpilot

Having been a tenant for a number of…

Having been a tenant for a number of years I have never had an issue with them, and any issues with the property they have quickly helped with and had rectified

John · 17 September 2026

★★★★★ 5/5

Trustpilot

The process of selling our house was…

The process of selling our house was made easy by Lindley & Simpson Our advisor Kieran was very friendly and knowledgeable. He talked us through everything we needed to know and delivered on e everything he said he'd do. Fees were very reasonable. The brochure for our house was well written, highlighting all it's best features. We sold quickly and for above the asking price.

Elvina · 14 May 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service, we had an unknown issue with the smoke alarms and Grace Smithson flagged this and it was resolved on the same day, Really friendly and helpful service, highly recommended.

Customer · 14 September 2026

★★★★★ 3/5

Trustpilot

I was a tenant served with a sec 21…

I was a tenant served with a sec 21 notice from my landlord via this letting agent. Their communication is really good. They organised a couple of repairs promptly and their staff were friendly and efficient. However they need to vet their landlord clients properly. From experience, they are not afraid to deal with a rogue & unscrupulous client in my view and will unconditionally take their side in the event of any disputes, which is surprising for such a reputable firm. I know some independent agents who were not willing to work on last minute sec 21 notices but L&L seemed to do so wish relish. Unfortunately I'm left with the impression that if you end up on the street as a tenant, these guys wouldn't care as long as agent & landlord been paid.

Liam · 20 May 2026

★★★★★ 5/5

Trustpilot

Brilliant Service

I just wanted to say my experience with Linley and Simpson , Bingley has been fabulous, so far. Katie and Ellie have worked hard to obtain a sale on our house. Returning emails and calls promptly and professionally. Arranging viewings and showing potential buyers around. I would highly recommend the company and in particular, Katie and Ellie. Thank you.

Louise · 21 August 2024

★★★★★ 5/5

Trustpilot

Great service

Lauren Turnbull helped me through my move from the viewing to the move in and was fantastic, really polite, helpful and efficient and made a fast, potentially stressful process really easy and seamless

Dean · 1 September 2026

★★★★★ 1/5

Trustpilot

False information shared in listing and zero accountability taken afterwards

There was incorrect information shared on the listing we ended up signing for. Linley & Simpson advertised the property as being in council tax band A when it was actually in band B. What made this worse was the response we received from a member of the team when we queried it. No accountability or apology was given, the agent said that the original listing was created a number of years ago and it wasn’t their job to check that the information in it was up to date before reposting. This careless behaviour and lack of attention means that me and my partner have signed a lease which is costing us more money than we thought it would. As I say, the worst part was the complete lack of accountability from Linley & Simpson afterwards.

Katie · 17 May 2023

★★★★★ 5/5

Trustpilot

Renting with Linley and Simpson

We used Linley and Simpson to find a property to rent in the Headingley area.We were lucky to liaise with Mark Nowoslawski who was extremely professional and helpful all along! Mark guided us through the whole process with a lot of patience and was very transparent about the process.Thank you so much Mark for all your help, it was really appreciated!

Priyanka · 13 July 2024

★★★★★ 5/5

Trustpilot

House sale

Completed a house sale recently and was really impressed with Courtney Austin at Linley and Simpson, who was very proactive in dealing with any questions and ensuring everything progressed well. Really impressed!

Lawrence · 4 September 2026

★★★★★ 5/5

Trustpilot

Lease extension

The extension of our tenants lease was handled by Jenny Renick in a very professional manner and we were kept informed of the developments every step of the way. Jenny liaised with the tenants until an acceptable time frame and cost plan was agreed by all. We’ve been with L&S now for over 15 years and have rarely had any issues. Thank you Jenny.

Ralph · 16 May 2024

★★★★★ 5/5

Trustpilot

Jade was absolutely wonderful and…

Jade was absolutely wonderful and helpful. She was a bright girl who made it feel like we were with one of our own friends. She was super professional on top of being kind. She was quick to answer any of our questions without hesitation. She is a great asset to have on your team :) Thankyou again been absolutely amazing

Jordan · 24 July 2024

★★★★★ 5/5

Trustpilot

Thank You Linley & Simpson

Couldn't recommend Linley & Simpson enough, anyone looking at buying a house please consider here. Great experience from start to finish, Michelle who was dealing with our move was brilliant and kept us updated with everything and we felt that she went above and beyond. Also thank you to Gemma and Hannah. Thank you, Linley & Simpson Willerby x

Jessica · 9 August 2024

★★★★★ 5/5

Trustpilot

Support for first time landlord

Nicola Sharples was a great help as a point of contact when it came to dealing with tenants. She provided advice, gave options and put me in touch with other professionals who could assist with my situation. The property is no longer rented and is now on the market but Nicola is still happy to provide information and support.

Peter · 9 August 2024

★★★★★ 5/5

Trustpilot

Very lovely experience

Very lovely experience, made renting our first property very easy and also made our stay in the property worthwhile. They made viewing booking very easy for us as well as moving into the property, Very responsive agent, quick to fix repairs. Megan was very helpful in conducting a check of the property after we had left and also process our deposit ons time. Thanks

Olamide · 10 May 2024

★★★★★ 1/5

Trustpilot

Complaint not recognised, six weeks no repair

Myself and my partner have gone almost six weeks with no washing machine, we wash our clothes in the bath and not given launderette reimbursement. I have to call almost daily now for no updates and it's having a huge mental health impact as I am disabled.

Millie · 21 May 2026

★★★★★ 5/5

Trustpilot

I would highly recommend Chelsea.

I would highly recommend Chelsea for helping us to secure our rental property. We were very anxious about moving from a property we loved but Chelsea really put us at ease, was friendly and professional and did everything she could to help us put in our application successfully. Thank you so much Chelsea and the Linley and Simpson team.

Fiona · 5 August 2024

★★★★★ 5/5

Trustpilot

Teamwork

Natalie and the team are my eyes and ears. I don't live in the same city as the property I rent out. As such, I am reliant on the team to look after the property for me.The property had a sizeable leak. Natalie and the team arranged for the apartment to be redecorated, ensuring that I didn't have to sort this myself.I appreciate everything they do.

Babu · 25 March 2024

★★★★★ 5/5

Trustpilot

Polite & Very Effective Letting Experience

I had a pleasure of dealing with Harry Russell for the viewing of a property and then the subsequent admin stuff. He was very friendly during the house viewing and then extremely helpful in helping me to secure an offer on the house, dealing with it in a very timely manner. Trying to rent a house is extremely stressful but Harry made it a super easy experience.

Nat · 2 March 2024

★★★★★ 5/5

Trustpilot

Outstanding service

Many thanks to Tom Backsell for managing all issues over arrears to sse energy company. The request for outstanding amounts came to me as the landlord, Tom was able to confirm the dates and names of the tenants for this period of time and address all concerns in order for the matter to be resolved quickly.I am very satisfied with the service provided by Linley and Simpson.

Kaykate · 28 February 2024

★★★★★ 5/5

Trustpilot

Me and my partner

Me and my partner, recently had a fantastic experience viewing a property with Linley & Simpson, and I wanted to express my particular satisfaction with the service provided by Fiona Scott.Thanks to Fiona's expertise and friendly demeanor, the house viewing with Linley & Simpson was a very positive experience. I would highly recommend them to anyone searching for a new property in West Yorkshire.

Kyle · 25 April 2024

★★★★★ 5/5

Trustpilot

Peace of mind for this remote Landlord

The service we have received has far surpassed any expectations I may have had. Kelly has been proactive and super efficient in getting our Tenant signed up and settled in. As a remote Landlord I can rest easy knowing any issues that may arise, will be handled quickly and professionally to my, and our Tenant’s, satisfaction.

Robin · 12 September 2024