5/5
TrustpilotKind and helpful team
Kind and helpful team who did their utmost to support me during my property purchase.
Trusted Agent profile · Harrogate
Linley and Simpson Harrogate reviews
★★★★★
2,734 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,734 reviews on two platforms, including 221 Google reviews rated 4.5.
Reviews
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotnice
Very responsible and serious, detailed introduction
5/5
GoogleMyself and my husband found the staff at this company very helpful. We were looking to relocate to the area and would recommend this company if you are looking to rent or buy. Staff know there jobs and are very helpful and professional
1/5
TrustpilotTried to charge us for spiders webs…
Tried to charge us for spiders webs when they did the inspection days after we left! It takes a spider 30-60 minutes to form a web!
5/5
TrustpilotBeen with them for the past 2 years and…
Been with them for the past 2 years and cant fault them at all everything is always a pleasure to sort with them its a shame im moving out soon but still cant fault the service
1/5
TrustpilotAppalling service from the Harrogate…
Appalling service from the Harrogate rental property team. They promised to ring back on four occasions and don't bother and then do not sort issues out. Extremely disappointing and frustrating.
1/5
TrustpilotYou rented a fresh property to a tenant…
You rented a fresh property to a tenant who was in arrears, and still is, through yourselves.
5/5
TrustpilotJust viewed a property in York
Just viewed a property in York, and was shown around by a gentleman called Andy, who was very helpful, informative and polite
1/5
GooglePoor customer service. Don't ring back and seem disorganised.
5/5
GoogleLinley & Simpson are a fantastic letting agents in Harrogate, would recommend them to landlords and tenants . They helped to find a flat for us many years ago and now again . Thanks for the team , especially to Mark :)
5/5
TrustpilotI would definitely recommend Linley …
I would definitely recommend Linley and Simpson Leeds city centre . Fantastic costumer service by Karen with beautiful blond hair ! She is very polite and honest . Knows how to deal with costumers . Also very helpful !
5/5
TrustpilotIt was great
Agent replied · 10 October 2026
Thank you for your lovely feedback. We’re delighted to hear that you had such a great experience and really appreciate you taking the time to leave us a review.
1/5
TrustpilotUnreliable and unprofessional
Worst customer service ever. When it comes to the payment they are the most active but when it comes to contract fulfilment or getting in touch with the landlord they are all of a sudden non-existant. Thank you for this “wonderful” experience!
1/5
TrustpilotDo not use
Appalling service and a real lack of interest in solving issues. If you are considering using their services, I would suggest going elsewhere. Very unprofessional and inaccurate with the detail regarding the service they provide.
1/5
TrustpilotStay away
Be very careful what you're signing up for with these. They don't mind breaking the agreement and trying to turn it against you. There are many better choices out there.
5/5
TrustpilotGreat service from Lucia
Great service from Lucia. Fast application.She was very friendly and helpful
1/5
Trustpilotannoyed
How this business sells houses i'll never know don't even answer inquiries
1/5
TrustpilotScammers!
Scammers!! Keep away
Agent replied · 15 June 2024
Hi Shady. I am sorry you feel this way. Is it possible that you can share your experience with me so I can look into this?Leon GreenCustomer Service Managerleong@linleyandsimpson.co.uk
4/5
TrustpilotThe work was delayed by a long time
The work was delayed by a long time. However the quality of the work I'd good.
5/5
GoogleDealing with L&S was excellent from start to finish, from organising the initial viewings, to keeping me informed with the lettings process I have had no problems in dealing with this company. I would recommend them following my experience.
1/5
TrustpilotAbsolutely appalling behavior
Misleading and unhelpful.
1/5
TrustpilotPoor management company
Poor management company, bad communication
1/5
GoogleWaited outside in the cold for an hour to view a property. Called the office 3 times. No call back and no show. Travelled from Essex to view this property. Very annoyed and disappointed.
1/5
TrustpilotIts awful customer services
Its awful customer services We let our property and their cleaner and plumber damaged our property .DONT TRUST THEM OR WASTE YOUR MONEY WITH THEM/
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
