Trusted Agent profile · Harrogate
★★★★★
2,734 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,734 reviews on two platforms, including 221 Google reviews rated 4.5.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
1/5
TrustpilotScammers!
Scammers!! Keep away
Hi Shady. I am sorry you feel this way. Is it possible that you can share your experience with me so I can look into this?Leon GreenCustomer Service Managerleong@linleyandsimpson.co.uk
4/5
TrustpilotThe work was delayed by a long time
The work was delayed by a long time. However the quality of the work I'd good.
5/5
GoogleDealing with L&S was excellent from start to finish, from organising the initial viewings, to keeping me informed with the lettings process I have had no problems in dealing with this company. I would recommend them following my experience.
1/5
TrustpilotAbsolutely appalling behavior
Misleading and unhelpful.
1/5
TrustpilotPoor management company
Poor management company, bad communication
1/5
GoogleWaited outside in the cold for an hour to view a property. Called the office 3 times. No call back and no show. Travelled from Essex to view this property. Very annoyed and disappointed.
1/5
TrustpilotIts awful customer services
Its awful customer services We let our property and their cleaner and plumber damaged our property .DONT TRUST THEM OR WASTE YOUR MONEY WITH THEM/
1/5
TrustpilotIts awful customer services.
Its awful customer services.We have given them to let our property but they have damaged from bottom to top everything.Its awful and dont use it.
5/5
GoogleExcellent service from the office. Annabel helped us find excellent properties and promptly answered all of our questions. Mark Clayton knows Harrogate and all of the properties as if they were his own.
5/5
GoogleMark Clayton gave an absolute great service. He was very knowledgeable ans friendly. Drove me and my wife around to look at properties and kept us informed and entertained the whole time.
1/5
GoogleI will never use Linley and Simpson again.
1/5
TrustpilotWorst letting agent
Rating only, no written review.
1/5
TrustpilotAppaling service
We are sorry to read your review and disappointed to hear that you feel dissatisfied with your experience with us. As the matters raised relate to an ongoing business relationship, it would not be appropriate for us to discuss specific details within a public response. We remain committed to dealing with matters professionally and constructively. We would welcome continued discussions directly in order to work towards a resolution.
4/5
GoogleLinley & Simpson completed the whole process very quickly and professionally. Cannot complain at the service - efficient and easy, no problems encountered at all and v friendly and helpful at every stage.
1/5
TrustpilotAppalling letting service
Appalling letting service, hidden fees for even when giving your tenancy to their terms. No consideration to circumstance (covid) difficulties of getting new tenants in.
5/5
GoogleExcellent service, kept me informed at every stage and got back to me regarding questions on the internet and utilities very quickly. Great manner gace to face and on the telephone
1/5
TrustpilotReally poor service from Linely &…
Really poor service from Linely & Simpson in Leeds.Very unhelpful on the phone, very condescending. Probably the worst customer service I've ever received!
1/5
TrustpilotVery poor customer service and…
Very poor customer service and unbelievably rude attitude.
5/5
GoogleReally good food and a amazing play area dave is the best
5/5
GoogleWonderful service, could not fault it from start to finish. Mark Clayton looked after us from the start, would definitely use these guys again.
4/5
GoogleFor a real estate agent's office, it's a nice place.
5/5
GoogleMark Clayton knows Harrogate and its properties! Annabel and the rest of the office worked with us to find the most fitting homes.
1/5
TrustpilotRacist experience
Racist experience, did not rent with them thankfully.
2/5
Googlevery bad expirence i rent a flat from them but they know to grab money very good . becerfull when you sing
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
