Trusted Agent profile Β· Harpenden

Strutt and Parker Harpenden reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

548 reviews across 2 platforms

49 High Street, Harpenden, AL5 2SJ

Strutt and Parker's office in Harpenden, at 49 High Street, is rated 4.5 out of 5 across 548 reviews on two platforms, including 111 Google reviews rated 4.9.

Google logo

4.9 / 5

111

Reviews on Google

This office

Trustpilot logo

437

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Harpenden office, from every platform, shown as written. First names only.

5/5

Google

Great experience with Strutt and Parker, Sally was a pleasure to work with, would definitely use them again.

Lizzie Β· 11 June 2026

Agent replied Β· 11 October 2026

Thank you, Lizzie, for your wonderful review! We're thrilled to hear you had a great experience with Strutt & Parker and that Sally was a pleasure to work with. Your trust in our service means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

A great service

A great service and experience working with the Canterbury Strutt & Parker team. Ed and Aaron gave a realistic valuation for the property and excellent advice in a tricky climate for selling. The ladies who showed the house on my behalf were also brilliant, getting to know about it to field viewers’ questions. My property quickly attracted purchasers and Ed worked alongside me as we negotiated an unusual timeframe for the sale and help to close the deal. Always available with advice, Ed also helped to smooth and progress the legal journey to completion. Overall a great experience and I felt I good hands throughout making a usually stressful transaction relatively plain sailing. Thank you to the whole team.

CGW Β· 7 October 2026

5/5

Trustpilot

Victoria was amazing with the purchase…

Victoria was amazing with the purchase of our dream house. Victoria responded immediailty with any questions we had no being put through to call centres. 100 % would recommend Strutt & Parker.

Tina Β· 5 October 2026

5/5

Trustpilot

I recently bought a property through Aaron..

I recently bought a property through Aaron and can't recommend him highly enough. This wasn't a simple transaction, and there were a few points where it could easily have stalled. Aaron stayed calm and professional throughout, kept everyone moving, and worked hard to find solutions which suited both sides. His communication was outstanding. I got updates several times a day, including evenings and weekends if needed. I never had to chase him for anything. I doubt we'd have got over the line without him. Thank you, Aaron

Sebastian Β· 5 October 2026

5/5

Google

Michelle is a brilliant agent! We were so lucky to find her and have been extremely impressed throughout the whole process. She is very easy to talk to and answers any questions that I’ve had with superb knowledge and professionalism. If only all estate agents were as fabulous as her! Thank you

Sharon Β· 11 August 2025

Agent replied Β· 11 October 2026

Thank you, Sharon, for your wonderful feedback! We're thrilled to hear that you found Michelle to be a brilliant agent who provided you with superb knowledge and professionalism. Your kind words truly reflect our commitment to customer-centric service, and we look forward to supporting you in the future! Kind regards, Strutt & Parker

5/5

Google

Sally Noakes, Michelle Davies and Ann Miller, plus the rest of the Harpenden team as needed, provided an absolutely first rate service during the sale of our property. They were very knowledgeable about the market, highly responsive in communications and always patient and helpful during what was a protracted and (at times) highly stressful process. They are a credit to the overall Strutt & Parker business, and we have strongly recommended them to friends locally who are looking to move house.

Andrew Β· 11 February 2026

Agent replied Β· 16 April 2026

Thank you, Andrew, for your wonderful feedback! We're thrilled to hear that Sally, Michelle, Ann, and the Harpenden team provided you with first-rate service during your property sale. Your trust in our customer-centric approach and your recommendations mean the world to us, and we look forward to supporting you and your friends in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Great Service and

We have worked alongside Philippa Ives at Strutt and Parker in Sunningdale for many years and it is always a joy to work with her. She goes above and beyond for all her clients and her attention to detail does not go unnoticed. She is a champion for Strutt and Parker but the interests of her clients are always at the forefront of her mind. Looking forward to many more years of service with you. Thank you.

Michelle Β· 12 October 2026

5/5

Trustpilot

We bought our rural property through…

We bought our rural property through Strutt & Parker with Ed Church being our superb agent. Having moved back to the UK from abroad, Ed’s experience and expertise helped us close the sale in fast order by providing excellent advice and recommendations for a structural engineer and solicitor. Ed continued to oversee the process to ensure that the projected completion date was met. I highly recommend Ed and his team for both buying and selling residential properties.

James Β· 9 October 2026

5/5

Google

Michelle and Sally from Strutt & Parker assisted us with our purchase of our new home in Redbourn. Throughout the entire process there were always easy to get hold of, and would actually efficiently passing on questions and queries between us and the vendor. Not once were we pressured throughout the process, and despite agents typically being focused more heavily on the sellers, they made us feel incredibly comfortable as buyers too. Would 100% recommend buying through Strutt & Parker if you are looking for a new home in this neighbourhood.

David Β· 20 September 2026

5/5

Google

Sally sold my clients house (twice when the first buyer walked away) and the property that my clients then bought. She and her team did a first class job keeping impatient buyers and sellers in check and ensuring that all were happy with the outcome in the end. Full marks to S&P Harpenden! πŸ‘πŸ»

Henry Β· 11 August 2026

Agent replied Β· 11 October 2026

Thank you, Henry, for your wonderful review! We're thrilled to hear that Sally and our team provided you with first-class service while selling and buying properties. Your trust in our service means the world to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Google

We are moving to Harpenden! The team at Strutt and Parker have supported us through the whole process with guidance on every aspect of securing the house we really wanted. Having met most of the Harpenden agents the team of Ann, Michelle and Sally are the most informed, courteous and communicative we have ever dealt with. We highly recommend if you want a supportive, calm and seamless transition into your new home

Valerie Β· 2 April 2026

Agent replied Β· 16 April 2026

Thank you, Valerie, for your wonderful review! We're thrilled to hear that our team of Ann, Michelle, and Sally provided you with the support and guidance you needed for a seamless transition into your new home in Harpenden. Your kind words about our customer-centric service and the quality of our communication mean a lot to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker

1/5

Trustpilot

Truly terrible estate agents.

Truly terrible estate agents. For the past five days both my husband and I have contacted them repeatedly to ask for a home report for a property they're advertising for sale with no response. Recorded voicemail when you call does not return the messages left, and gives an office number to call if "urgent" but that number loops you back to the same voicemail. Nick, you suck at your job. The chat bot they have takes your request and doesn't get back to you. The number to dial via Rightmove gets you nowhere either. Honestly, if I was selling through them I'd be incredibly unhappy. Truly awful company offering no service to buyers.

Laura Β· 11 August 2026

5/5

Google

Sally Noakes from Strutt & Parker (Harpenden) carried out a market appraisal at my home today and I was extremely impressed. Her knowledge of the local market, professionalism, and excellent communication skills really stood out. She was friendly, informative, and clearly very experienced. I would highly recommend her.

Pamela Β· 11 August 2026

Agent replied Β· 11 October 2026

Thank you, Pamela, for your wonderful feedback! We're thrilled to hear that Sally's knowledge of the local market, professionalism, and excellent communication skills made such a positive impression on you. Your recommendation means a lot to us and reflects our commitment to providing trustworthy and customer-centric service. Kind regards, Strutt & Parker

5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike Β· 9 July 2026

5/5

Trustpilot

Fantastic Service

We just completed our house sale through Emily Williams at Banbury Strutt & Parker and want to thank her for the fabulous work she did to get the sale and completion through so quickly. Sale to exchange in less than 8 weeks! Amazing! Everything was handled really professionally from the photographs, marketing and viewings. We had no need to chase for any updates and the whole experience was virtually stress free. We highly recommend them. Thank you Emily you are a star!

Ms Β· 19 May 2025

5/5

Google

This is our 20+ purchase/sale and our experience with the team at Strutt & Parker has been by far the best. Sally, Michelle and the team in the Harpenden office have gone above and beyond to make sure as their client we were constantly updated. We always felt they were enthusiastic, approachable and actually cared about our requirements. Thank you for just being a first class team, we would highly recommend you all.

Gerald Β· 14 April 2024

Agent replied Β· 9 June 2024

Hi Gerald, thanks very much for your review. We're glad our Harpenden team were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

A massive thank you to Sally Noakes and her team at Strutt & Parker Harpenden for guiding us through a very successful house sale and the purchase of our new home.

Harriet Β· 11 October 2025

Agent replied Β· 11 October 2026

Thank you so much, Harriet, for your wonderful review! We're thrilled to hear that Sally Noakes and her team provided you with reliable support throughout your house sale and purchase. Your trust in our service means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

As solicitor we had a good experience

I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.

Robert Β· 9 October 2025

5/5

Trustpilot

We had an excellent experience with…

We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.

Laic Β· 3 July 2025

5/5

Trustpilot

We bought a house from Strutt and…

We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.

Karen Β· 2 September 2025

5/5

Google

It has been a pleasure to work with Sally and the team at Strutt and Parker, Harpenden on the sale of our house. We greatly benefited from their expert knowledge, wise counsel and pro-active approach. Furthermore, they delivered a fantastic outcome for us. The entire team are professional, highly responsive and courteous and work collaboratively with third parties when needed. Having met and worked with several other estate agents in the past, Strutt and Parker are a cut above and look after their customers with integrity throughout the entire process, not always a given in this industry. We cannot recommend them highly enough.

David Β· 26 February 2025

5/5

Google

I have used multiple estate agents in Harpenden and have to say Strutt and Parker are a class above the rest! You don't get any of the usual empty promises just great advice and straight answers. Sally Noakes and Sally Hawthorne went above and beyond on a very tricky sale, not only making sure everything was completed the moment it was requested but even worked after hours to make things happen. Highly recommend, the only agents i will use going forward!!

Dave Β· 12 June 2023

Agent replied Β· 11 June 2024

Hi Dave, thanks very much for your review. We're glad our Harpenden team were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Google

Sally Noakes and her team were professional, responsive, and easy to work with throughout the process of marketing and selling our family home. We found them to be knowledgeable about the local market and always willing to listen to our requests and wishes, while providing sound advice and guidance. Most importantly, we found them to be straightforward and honest in their dealings with us, which meant we could trust them completely with what was one of the most important transactions we will ever make. As a bonus, the fact they have good relationships with estate agents in other parts of the country was extremely helpful when it came to us finding a new home. A pleasure to work with and we would highly recommend, thank you.

Anthony Β· 10 June 2023

Agent replied Β· 11 June 2024

Hi Anthony, thank you for your review! We are so glad you had a great experience with our Harpenden team and we will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Trustpilot

A true star: Victoria Rose / Sevenoaks office

After an unsuccessful attempt to sell our home the previous year, we invited Victoria Rose from Strutt & Parker Sevenoaks to meet with us in January. We were impressed with Victoria's knowledge and enthusiasm and her belief that it was entirely possible for us to be moving out of our home by June. Thanks to Victoria's stellar organisational, selling, communications and case management skills, that belief is now a reality.

Mary Β· 11 June 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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