Trusted Agent profile · Harpenden

Strutt and Parker Harpenden reviews

4.5

★★★★★ Excellent

547 reviews across 2 platforms

49 High Street, Harpenden, AL5 2SJ

Strutt and Parker's office in Harpenden, at 49 High Street, is rated 4.5 out of 5 across 547 reviews on two platforms, including 111 Google reviews rated 4.9.

Google logo

4.9 / 5

111

Reviews on Google

This office

Trustpilot logo

436

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harpenden office, from every platform, shown as written. First names only.

5/5

Trustpilot

From the very first day I met Ashley…

From the very first day I met Ashley Harwood from the Cirencester branch of Stutt & Parker I found that I could communicate with him, which in today’s world is not something to take for granted, he was the agent that was the closest in valuation to what the cottage archived, the price was not inflated, just realistic. Throughout the sale his support team did everything they needed to do to keep me up to date with any progress and fed back from the potential buyers, if I had another home to sell I would definitely take to Ashley and his team at Strutt & Parker.

Tracy · 20 May 2026

5/5

Trustpilot

Excellent level of service

I contacted Strutt & Parker's Lewes office on behalf of a client as we were in need of a third opinion on a property valuation. I dealt with Adrian Passingham who was incredibly helpful and acted quickly in providing our client with the information needed to make an informed decision on an offer. A big thank you to Adrian for such excellent service - F Jeffries

F · 21 August 2026

5/5

Google

i would like to say that meeting michelle and purchasing our dream home was a match made in heaven, Michelle kept us well informed through the whole process of our purchase and what was going on in the chain - i honestly believe without her hard work and input we would of struggled to cope with the whole process. Would definitely recommend her to people and if the opportunity came about would most definitely get her to sell out home

Graham · 28 July 2025

Agent replied · 11 October 2026

Dear Graham, we’re truly grateful for your thoughtful review. Kind regards, Strutt & Parker

5/5

Google

It has been an absolute pleasure selling our house with Michelle and Sally. Despite, selling our house quickly, we just could not find the right house to move into, which resulted in having to resell several times. Michelle was never pushy, but calm and reassuring that we would eventually find the right house for us. She has been cheerful, encouraging and thoroughly professional throughout the whole process.

Marion · 11 October 2025

Agent replied · 16 April 2026

Thank you, Marion, for your wonderful review! We're thrilled to hear that you found our service reliable and supportive throughout your journey. Michelle and Sally truly embody our commitment to customer-centric service, and your trust in them means the world to us. Kind regards, Strutt & Parker

5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process. She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease. Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.

Kellie · 18 March 2026

5/5

Google

We recently purchased our family home through Strutt and Parker, and the whole experience was great! They were well organised without being pushy, always honest and very helpful at the viewings! Sally, Ann and Michelle were all wonderful!

Faye · 11 May 2026

Agent replied · 11 October 2026

Thank you, Faye, for your wonderful review! We're thrilled to hear that your experience with Strutt & Parker was great and that our team, including Sally, Ann, and Michelle, provided you with honest and reliable support. We appreciate your trust in us and look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

Exceptional estate agent and fantastic communication

We used two other estate agents at the beginning of selling our home, but eventually we turned to Strutt and Parker in Canterbury. Aaron Turner was exceptional throughout the process. He coordinated the sale and exchange professionally and calmly. I cannot recommend enough how good Strutt and Parker are.

Kirsty · 29 September 2026

5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

5/5

Google

Sally and the team at Strutt & Parker in Harpenden are great. Very professional and thorough service all round for both buyers and sellers, I bought my property through them 6 years ago and am selling my current one through them at present. The advice and the whole process itself has been managed swiftly and with great attention to detail. Keep up the great work.

Wendy · 3 September 2025

Agent replied · 11 October 2026

Wendy, thank you for your wonderful review! We're thrilled to hear that you found our service to be professional and thorough, both when buying and selling your property. Your trust in our team at Strutt & Parker means a lot to us, and we will continue to provide the quality support you expect. Kind regards, Strutt & Parker

5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

5/5

Google

We’ve had an outstanding experience from start to finish. From the very first viewing, everything was handled professionally and efficiently. Sally and Ann had all the information ready about the house, were more than happy to let us view the property multiple times, and nothing was ever too much trouble. Every question we had was answered quickly and clearly, which made the whole process far less stressful. Friendly, knowledgeable, and genuinely helpful throughout, we wouldn’t hesitate to recommend them.

Sam · 11 June 2026

Agent replied · 11 October 2026

Thank you, Sam, for your wonderful review! We're thrilled to hear that you had an outstanding experience and found our service to be professional and efficient. Your kind words about Sally and Ann's support and reliability mean a lot to us, and we appreciate your recommendation! Kind regards, Strutt & Parker

5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

5/5

Trustpilot

Sam Bookman of the Notting Hill office of Strutt and Parker

I worked with Sam Bookman in the Notting Hill office recently and I highly commend Sam for not only his knowledge but for really listening to what I was looking for in a property. He curated the mountain of possible choices to the ones that suited me most. He is an utmost professional but also a kind, personable individual.

Sora · 22 May 2026

5/5

Google

We couldn’t speak more highly of our experience buying and selling a home with the team at Strutt & Parker in Harpenden. From the very beginning, their guidance and reassurance made what can be a daunting process feel manageable and well-supported. Their professionalism really stood out, particularly during negotiations and the complex journey to completion. At every stage, we felt genuinely cared for, and their attention to detail and commitment never wavered. The team truly went above and beyond for our family, and we are incredibly grateful for everything they’ve done. We wouldn’t hesitate to recommend them to anyone looking to buy or sell a home. Thank you for such an outstanding experience, a fantastic team in every sense.

Rosanne · 11 April 2026

Agent replied · 16 April 2026

Thank you, Rosanne, for your wonderful review! We're thrilled to hear that our customer-centric approach made your buying and selling experience feel manageable and well-supported. Your kind words about our team's professionalism and commitment mean so much to us, and we truly appreciate your recommendation. Kind regards, Strutt & Parker

5/5

Google

Sally and the team are exceptional - from the first conversation until contract signature - they made the process quick & easy, brought the right attention to the property & helped us get the right price, and even helped keep things moving with the solicitors. Expertise and experience, wrapped in a friendly, personal touch. Thank you!

David · 3 September 2025

Agent replied · 11 October 2026

Thank you, David, for your wonderful feedback! We're thrilled to hear that Sally and the team provided exceptional service and made the process quick and easy for you. Your trust in our service and our commitment to quality means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

5/5

Trustpilot

David Law (Director and Head of…

David Law (Director and Head of Edinburgh Residential Agency) provided a very professional, helpful and informative level of service for a recent house sale. He went above and beyond in helping market the property and successfully conclude the sale. S&P were involved in the sale of the property many years ago, and the same level of professionalism was provided once again - which is why we chose them. Out of the “Big Three” estate agents, S&P are clearly one of the best! Why look elsewhere? Thank you David, the Team and the S&P network for delivering the successful sale of a unique property.

ADownie · 10 November 2025

5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

1/5

Google

Absolutely the worst estate agents on the planet!!! Don’t believe what they say about their large international database being part of PNB Paribas, ……..we had many more viewings with a local village estate agent (Ashtons), who we eventually switched to as well as a lower commission rate, better photos, better floor plan…… and just nicer and more honourable to do business with. Ashtons sold our property for our asking price and the follow up to eventual exchange was excellent. If I could summarise our experience with Strutt & Parker Harpenden and St Albans and their senior management…… woeful! Never again, just trust your instincts and go with a good local agent that knows your local market, better by far!!

NickG · 16 March 2026

Agent replied · 16 April 2026

Good afternoon, thank you for your feedback and raising your concern. We have passed your comments on to the relevant team. Kind regards, Strutt & Parker

5/5

Trustpilot

Professional, Supportive, and Efficient

I recently had the pleasure of working with Strutt & Parker estate agents on the sale of a property, and I cannot recommend them highly enough. In particular, Sarah Cull and George Nicholson were outstanding throughout the entire process. Their professionalism, helpfulness, and unwavering support made a real difference, and their communication was excellent from start to finish. They demonstrated exceptional knowledge of the Salisbury property market, which helped secure a buyer early on. They also handled negotiations with great skill, resolving any issues smoothly in the lead-up to the sale. If you're looking for a team that’s knowledgeable, responsive, and genuinely committed to getting the best outcome, Sarah and George at Strutt & Parker are the people to go to.

Darren · 16 October 2025

5/5

Google

We would 100% recommend the Strutt & Parker team in Harpenden - in particular, Michelle Davies, who has provided an exceptional service from day one. Always professional, responsive and supportive - everything you need when you’re buying and selling! Thank you Michelle, it’s been a real pleasure.

Chris · 11 July 2026

5/5

Google

Michelle and the team at Strutt & Parker did an exceptional job selling my home in a difficult market. Michelle made the whole process so easy to deal with in a friendly approachable way, and i feel her professionalism and knowledge of the market was key in getting multiple offers in a short time. I would highly recommend anybody thinking of selling or buying to reach out to Michelle and the team in the Harpenden office for an excellent and professional service.

Sarah · 11 October 2025

5/5

Google

Timely & professional response to our enquiry. Excellent advice and insight. Questions were answered quickly and where additional expertise was required this was arranged for us. We appreciated remodelling advice and plain speaking. We had never had this kind of service before selling a property. Thanks S&P

Lisa · 16 October 2025

Agent replied · 16 April 2026

Thank you, Lisa, for your wonderful feedback! We're thrilled to hear that you found our service timely and professional, and that our advice and support made a positive impact on your property sale. Your kind words about our customer-centric approach and honesty mean a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker

5/5

Google

We recently purchased a property in which Strutt & Parker were the acting agent. Throughout the whole process Sally and Michelle were kind, considerate and extremely professional. Their communication was excellent and all queries dealt with in a timely manner. I would thoroughly recommend the Harpenden team.

Kristina · 11 October 2025

Agent replied · 11 October 2026

Dear Kristina, we will share your feedback with our team, they’re, we are sure they'll be thrilled to read your comments. Kind regards, Strutt & Parker

5/5

Google

Great experience with Strutt and Parker, Sally was a pleasure to work with, would definitely use them again.

Lizzie · 11 June 2026

Agent replied · 11 October 2026

Thank you, Lizzie, for your wonderful review! We're thrilled to hear you had a great experience with Strutt & Parker and that Sally was a pleasure to work with. Your trust in our service means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker

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