Trusted Agent profile · Harpenden
★★★★★
196 reviews across 2 platforms
2 Station Road, Harpenden, AL5 4SD
Savills Lettings's office in Harpenden, at 2 Station Road, is rated 4.8 out of 5 across 196 reviews on two platforms, including 194 Google reviews rated 4.8.
Every review we hold for the Harpenden office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with Savills. I really felt like they understood our property and likely target market. Would definitely use them againPositiveResponsiveness, Quality, Professionalism, Value
Dear Tony, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties
5/5
GoogleI had a very good experience buying a property through Savills Harpenden. Kris who managed the purchase was always professional, polite, friendly and efficient. He also would go the extra mile if something needed doing to keep things moving along smoothly, which was always appreciated. An estate agents you can trust to get the job done without pulling your hair out - what more could you want!
5/5
GoogleSavils realy help me to find a house and help me with all the formalities and always happy to help especially julian tabesh.
Dear Affin, It was a pleasure to read the comments regarding your experience with Julian and the Lettings team in Harpenden. Thank you too for leaving the full five star rating following your experience too. Thank you Gordon Hood Head of Home Counties Lettings
5/5
GoogleJust a big thank you to Simone and her team at Savills for being so efficient on my recent rental properties....
5/5
GoogleI would highly recommend Savills. Simone, Holly and the team are extremely professional and efficient and a pleasure to deal with.
5/5
GoogleThanks to Simone and her colleagues for their fantastic work - incredibly responsive and professional service throughout, which was greatly appreciated.
5/5
GoogleProfessional service - everything you would expect from Savills.
Dear Mr Edwards, thank you for taking the time to provide your feedback and 5* review following your experience with our lettings team in Harpenden. We hope you have settled into your new home. Thank you Gordon Hood Director, Regional Head
5/5
GoogleSimone and Faye at the office have both been outstanding in their service and professionalism ensuring we had an easy and smooth move into our new property. Efficient, friendly and professional, all of our queries were answered immediately and I cannot fault the service we have received before, during and after our move. I wish all moves were as seamless as this. Many thanks once again.
5/5
GoogleRebecca Hill , from Savills, helped rent two of our properties. She not only found amazing tenants for us, but went the extra mile to check everything went smoothly and we were always informed of any changes . She even helped put my bins out ,as I was away, before our tenants moved in ! - looking after us all the way .
5/5
GoogleGreat service and communication.
Dear Lee, thank you for taking the time to leave your comments and 5 star rating following your experiences with our lettings team in Harpenden. We hope that you have settled into your new home. Kind regards Gordon Hood Lettings Regional Head
5/5
GoogleI would highly recommend Ryan & the team for a very professional service.
5/5
GoogleVery professional and personable team; incredibly helpful and responsive.PositiveResponsiveness, Quality, Professionalism
Dear J, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties
5/5
GoogleJulian and Savills team provided fast response and good service. Brilliant!
Dear Eric, Following your experience with Julian and the lettings team in Harpenden, I am very grateful that you have taken the time to leave your comments and the full 5 star rating too. Thank you Gordon Hood Head of Home Counties Lettings
4/5
GoogleSimone made it happen all really quick for us!
4/5
GoogleIssue with guarantor at last minute. Unproffessional at times. Overall they have been good service.
Dear Steven, we pride ourselves on our customer service so it’s very disappointing to hear that you encountered some difficulties. We would welcome the opportunity to get to the bottom of exactly what happened. If you’d like to, please email your details to Lettings Customer Services on LCS@savills.com so that we can discuss it further with you.
5/5
GoogleWe are so happy to have chosen Savilles to rent with, Simone and Faye have been extremely helpful, supportive and quick with responding to our emails and phone calls. We would definitely recommend working with Savilles both as tenant and landlord as we can see they really pay respect to both sides. Thank you!
4/5
GoogleThe office are great for finding properties, something I’ve done a few times. Both Rebecca Hill and Lynda Wright have been extremely helpful on multiple occasions. Maintenance needs are now managed centrally and is a bit more of a struggle, but they definitely try hard to resolve issues.
5/5
GoogleWe rented a property through Simone, and she was excellent. Even after we had agreed terms with the landlord, she remained in touch, and supported us through the move, even offering to pick up keys when we thought we might struggle to do so ourselves. Very impressive.
5/5
GoogleSavills were very helpful with every question we had and helped us in the entire process of moving to the new house. Also, the person who showed as the house, Ryan Green, helped us moving our new furniture to inside the house, which he didn't have to, but he gladly did.
5/5
GoogleI had a great experience with Savills harpenden. I needed a house and I had a deadline to meet. Savills and Faye Wilkin took the extra mile top ensure that I get the house I want and at the same time to meet my target. Very professional attitude al along. Thumps up
1/5
GoogleDismissive and rude when we asked them about lettings to a group of professional sharers. "We just don't get landlords who are looking for sharers" - even when those sharers are willing to pay over the asking price? Might be worth *asking* your landlords rather than dismissing us out of hand.
5/5
GoogleHaving been proactive in approaching me for my business, Savills now manages a property for me in Harpenden and I have been delighted with their service. They have been professional, tenacious when needed and upbeat. They are reliable and continue to update me regularly with progress.
5/5
GoogleSavills Harpenden have been very helpful with our moving to Harpenden. Rebecca Hill and Ryan Green are truly dedicated to their clients and will do their utmost to ease your settling in in your new home.
5/5
GoogleSavills , a National company, has adapted well to providing local service and support -- Faye Wilkin who is my local contact has done an excellent job in coordinating the wide array of services Savills have to offer.
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