Trusted Agent profile

Savills Lettings reviews

4.8

★★★★★ Excellent

196 reviews across 2 platforms

2 Station Road, Harpenden AL5 4SD

Savills Lettings's Harpenden office at 2 Station Road is rated 4.8 out of 5 across 196 reviews on two platforms, including 194 Google reviews rated 4.8. The 2 Yell count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

194

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harpenden office, from every platform, shown as written. First names only.

5/5

Google

Joe, Pippa and the team at Savills Harpenden have been extremely accommodating with our house purchase and on several occasions have met us at the property for multiple viewings. Great communication between ourselves with the purchase and the vender. I would highly recommend dealing with this team and would gladly market a potential property sale with them in the future. Thanks for all the help

Matthew · 16 March 2026

Agent replied · 16 April 2026

Dear Matthew, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties

5/5

Google

Exceptional service from start to finish. Joe was heavily involved throughout the entire process, even after the house was sold, he continued to ensure the solicitors stayed on top of everything. This is the first time I’ve genuinely felt trust in an estate agency. Joe has been a calming voice, extremely knowledgeable, and made sure everything went smoothly from beginning to end. Truly outstanding work.

Mary · 16 December 2025

Agent replied · 16 April 2026

Dear Mary. Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties

5/5

Google

I used Savils to sell my mum’s house. The entire team in Harpenden were very helpful and supportive as I live at the other end of the country and was unable to be there very often. I whenever I called the office, everybody I spoke to was well informed and able to answer my queries. When problems arose lower down the chain I felt Savils were representing my interests and chased the agents and solicitor responsible for me. I would definitely recommend this estate agency for anyone looking to sell their property.

Jane · 4 November 2024

Agent replied · 11 November 2024

Dear Jane. Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Home Counties

5/5

Google

We had an excellent experience with Savills both selling our old and buying our new house. Joe Freeth was very professional through all stages of the process and managing a complicated external chain. We would certainly use Savills again in the future. Thank you Joe and the rest of the Savills team !

Harm · 7 August 2025

Agent replied · 16 April 2026

Dear Harm, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties.

5/5

Google

Joe Freeth, Pippa Kearns and the team were proactive, responsive and professional throughout the sale. Thank you very much for all of your help.

Philip · 16 March 2026

Agent replied · 16 April 2026

Dear Philip, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations. Paul Jarman, Head of Home Counties

5/5

Google

We recently got through all the various hurdles to finally succeed with Completion on the purchase of our new Dream Home in Harpenden. It's a Huge Personal leap - as we prepare for transitioning from our family Home in Crouch End North London, which we have always enjoyed since moving here in 1975. We are now overjoyed to be looking forward to settling for our retirement years near our Daughter's family & our precious Grandchildren - and sharing their delight with the friendly Village life which Harpenden offers, and which had also attracted us. We couldn't have got through to this delightful outcome without the patient encouragement of Lynn Ellis and her team at Savills - including Rebecca, Debbie & Michelle - always facilitating & helpfully stimulating our hopes & positivity, through all the legal & other setbacks & challenges we encountered along the way to purchasing this Leasehold Property - which had so appealed to us on first sight at the very start of this journey back in early September. With much Appreciation & Thanks to The Savills Team for seeing us through it all - and to be there at the end to hand over Keys, together with the shared Smiles & Congratulations along with an enjoyable Gift Box of delicious Wine.

Roger · 25 February 2024

Agent replied · 23 August 2024

Dear Roger, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties

5/5

Google

Throughout the process the staff at Savills Harpenden were excellent, very responsive and knowledgeable even if my main contact, Joe Freeth, was not available to answer my query on any particular occasion. Joe especially was always …

Carol · 16 September 2025

Agent replied · 16 April 2026

Dear Carol. Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties

5/5

Google

Very friendly and helpful team. Although the purchase took a long time they were consistent with trying to push the purchase through as soon as possible. Joe and Pippa were professional and friendly.

Shellie · 16 October 2025

Agent replied · 16 April 2026

Dear Shellie. Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties

5/5

Google

We had been looking for a new house for quite a long time and finally found a property that was being marketed by Savills. Our contact was Kris who was exceptional - very friendly, knowledgeable and responsive. He guided us through the negotiations and legal side very well and helped to move things along when needed. He stayed in touch throughout the process and worked collaboratively with the other estate agents in the chain to make sure everything went smoothly. We also wanted to take an architect round to make sure we could do the work we wanted to do and Kris and the team were very accommodating and helpful. Would definitely recommend Kris and the team in Harpenden.

Lisa · 27 November 2023

Agent replied · 23 August 2024

Dear Lisa, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties

5/5

Google

Would recommend Savilles as an agent , have used others previously but they have stood out for me with communication, helpfulness and understanding , would definitely use again, Joe and Pippa have been brilliant!

Paul · 16 September 2025

Agent replied · 16 April 2026

Dear Paul. Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations. Paul Jarman, Head of Home Counties

5/5

Google

We can highly recommend Ellie Felgueiras letting negotiator at Savilles Harpenden. She was professional, proactive, and mindful of all our requirements. Ellie communicate with us and the landlord daily basis ensuring we had full …

Melisa · 16 August 2025

Agent replied · 9 September 2025

Dear Melisa, Thank you for taking the time to provide your positive comments and 5* review for Ellie and our lettings team in Harpenden. … More

5/5

Google

I was searching for a family home for a good while, being frustrated with other agents, I turned to Savills in Harpenden. I viewed a property with Kris Smith, unfortunately this property was not to my liking. Kris understood my requirements and soon after showed me another property, which I have just completed on. This all happened in a very turbulent time in the property market. Kris and all the other staff in the office kept me up to date, helped with anything I was unsure of and were at the end of the telephone when I needed them. Buying a property can be stressful, but Savills Harpenden made the whole process enjoyable. Thank you again to Kris and all the staff at Savills Harpenden for finding me my forever Family Home.

Nahman · 24 August 2023

Agent replied · 23 August 2024

Dear Nahman, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties

5/5

Google

I would like to recommend SAVILLS Harpenden as an excellent letting and management agency. They have always been extremely industrious in looking for suitable tenants and advising on their selection. If any repairs or replacement of items in the house is required they are always quick to make suitable arrangements. We currently live overseas so it is great that we can be confident that our house and tenants are being well looked after whilst we are far away. We have been with Savills for more than fifteen years and have always had good service. With regard to our recent letting experience I would particularly like to thank Julian, Monika, Emily and Lynda who have all been very helpful.

Hugh · 24 August 2023

Agent replied · 23 August 2024

Dear Mr Foster, thank you for providing your comments which are so gratefully received by the team given the time you have been a Savills client. The comments are gratefully received by the whole team. Thank you Gordon Hood Head of Home Counties Lettings

5/5

Google

We’ve just sold our house through Savills, having purchased our new home also through them a while back. Having had a good experience with Kris Smith during the purchase, we entrusted him with the sale. I am delighted that our faith in Kris’s knowledge of the market, his strong communication skills, integrity and timely advice were all in evidence at each stage of the process. If you’re buying or selling in the area I’d strongly recommend Kris and the Savills team.

Colin · 24 August 2023

Agent replied · 23 August 2024

Dear Colin, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties

5/5

Google

We have had an excellent experience letting our home through Savills, Harpenden. Julian and his team were extremely professional. I found them to be proactive and responsive and they also work well as a team. I felt I could rely on them to do what they said they would. They are also friendly and helpful. Julian in particular made considerable effort to make sure we were fully informed and happy at every stage. I feel confident they will manage our property well.

Belinda · 24 August 2023

Agent replied · 23 August 2024

Dear Mrs Griffiths, Feedback is so valuable and your comments are very much appreciated regarding the experience with our Lettings team in Harpenden. Thank you for taking the time to provide your review. Kind regards Gordon Hood Director, Regional Head

5/5

Google

We met Samantha Rose from Savills Harpenden at what is now our new home, she initially showed us around the house. we found Samantha to be friendly, knowledgeable and a total professional! We dealt with her all the way through a long and at times a difficult purchase but Samantha was always a delight to deal with, she always had a calming demeanour and a realistic attitude ! We wouldn’t hesitate to recommend her !

Frank · 28 October 2023

Agent replied · 23 August 2024

Dear Frank, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties

5/5

Google

Our property has been let and managed by Savills for the last 5 years. We had a change of tenant after over 4 years and Simone and Ellie were great in finding us a new tenant and achieved what was promised. They were both a great help with advice on work to the house and kept in touch throughout making the reletting a smooth and straightforward transition for both us and the family taking the new tenancy.

Andrew · 18 March 2025

5/5

Google

Joe was fantastic through the whole process. Keeping us informed, going that extra mile to get the sale over the line. Would happily recommend Joe if you are looking to buy or sell a house.

Steven · 28 June 2025

Agent replied · 16 April 2026

Dear Steven. Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties

5/5

Google

We received a first rate service from the whole team at Savills Harpenden. From start to finish, we experienced professional trusted advice supported with good local knowledge, great property photos, strong internet presence, Savills expansive network exposure, and excellent communication throughout. All of which resulted in an early successful sale to very happy purchasers and we would not hesitate in offering our high recommendation to anyone considering selling.

Steve · 16 November 2025

Agent replied · 16 April 2026

Dear Steve, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties

5/5

Google

Really impressed by the service provided by Joe and his team at Savills. We were kept up to date at all times and the whole process was incredibly smooth. I’d certainly use Savills again.

Sarah · 11 June 2025

Agent replied · 9 September 2025

Dear Sarah. Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties

5/5

Google

Doug at Savills was absolutely brilliant throughout our purchase in Harpenden. He helped clarify the position of the chain a number of times, provided valuable advice and ultimately helped us get across the line. We appreciated Doug's industry experience and pragmatic approach, which certainly helped us through some tricky spots in the journey. Thank you Doug.

Chris · 24 July 2024

Agent replied · 23 August 2024

Dear Chris. Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties

5/5

Google

Recently had the pleasure of working with Savills Harpenden during my search for a rental property, and I must commend their exceptional service. The team was incredibly responsive and the entire process, was smooth and stress-free. A special thank you to Ellie and Simone, who were great in their efforts and assistance. Highly recommended for anyone looking for property!

Vaishali · 25 May 2024

Agent replied · 23 August 2024

Dear Vaishali, Thank you very much for taking time to leave a review. We are all so pleased that you were happy with the service provided. Best wishes Gordon Hood - Home Counties Director Residential Lettings

5/5

Google

Samantha Rose took over the sale of the house for my mothers estate from a colleague. She was efficient and kept us informed on a regular basis in what had been quite a fraught situation. We always felt that she was on our side and doing her best for us....which is important. Many thanks to Sam for getting this sale done ......I am not sure it would have happened without her.

David · 24 August 2023

Agent replied · 23 August 2024

Dear David, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties

5/5

Google

I would like to thank Simone ,Ellie ,Hillary who have recently rented out my home in central Harpenden while I’m holiday abroad! Simone,Ellie were both extremely professional, helpful,friendly ,patient and made the process seamless, finding me a fantastic professional tenant. I would not hesitate to recommend Savills to friends and family. Thank you Simone, Ellie, Hilary and the team in Harpenden!

Huanying · 25 February 2024

Agent replied · 23 August 2024

Dear Huanying, Thank you for taking the time to provide your feedback and comments on the experience with our lettings team. We're all so pleased that the process went so well for you. Thank you Gordon Hood Director, Head of Region

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills Lettings's Google reviews

Questions about Savills Lettings

How many reviews does Savills Lettings have?

Savills Lettings's Harpenden office has 196 reviews across two platforms: 194 on Google, 2 on Yell (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Savills Lettings's rating?

Savills Lettings is rated 4.8 out of 5 across all 196 reviews, and 4.8 out of 5 on Google from 194 reviews, checked 9 October 2026.

Where is Savills Lettings's Harpenden office?

Savills Lettings, 2 Station Road, Harpenden AL5 4SD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.